State of the Industry Report

The milestone 10th edition of the

State of the Industry Report on Mobile Money

2022

A decade of SOTIR

This year, the GSMA Mobile Money programme is celebrating 10 years of its unique State of the Industry Report on Mobile Money, the only such report with supply-side data.

Providing key insights into the trends and opportunities of the mobile money sector globally, and the role it plays in driving financial inclusion for the underserved.

processed annually by the mobile money industry

31% increase year-on-year
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Mobile money continues to grow rapidly, bringing a suite of financial products to the fingertips of hundreds of millions of users and disrupting traditional financial services.

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“Mobile money has provided an accessible alternative to a bank account, it has unlocked access to financial services for people who were not served by the traditional banking industry, such as the poor, rural, and women in low- and middle income countries.”

H.M Queen Máxima of the Netherlands

United Nations Secretary-General’s Special Advocate for Inclusive Finance for Development (UNSGSA)
Source: H.M. Queen Máxima’s foreword for the State of the Industry Report on Mobile Money 2022
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“Mobile money is not just good business, it’s also the key to advancing financial inclusion globally. Today, there are some 1.35 billion accounts processing $1 trillion annually. That is almost $2 million per minute in transactions from a group of people who were previously largely unbanked and who now have access to safe and secure financial services.”

Mats Granryd

Director General GSMA

A decade of mobile money: Innovation, growth and sustainable impact

Over the past ten years, mobile money has expanded from a niche offering in a handful of markets, to a global financial service connecting over a billion people to the formal economy, offering diverse services and improving lives and financial security.

Watch our launch where we dive into the profound impact of mobile money in driving financial inclusion for millions of people in LMICs and the commercial opportunities still to be explored.

Upcoming webinars

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Deep Dive One: State of the Industry Report on Mobile Money 2022

April 27, 2022 | 14:00-15:00 BST
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Deep Dive Two: State of the Industry Report on Mobile Money 2022

April 29, 2022 | 9:00-10:00 BST

Download previous reports

*The State of the Industry Report on Mobile Money 2021 is based on data collected from the Global Adoption Survey 2020. The title of the report has been updated to reflect the launch date.

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From recommendations on best practice for businesses to understanding the role of mobile money in driving financial inclusion, there’s something for everyone. 

Mobile money offers over a billion people access to the formal economy, driving financial inclusion and enabling people to invest in their families and livelihoods. Mobile money plays a central role in the mobile industry’s contribution to many of the UN Sustainable Development Goals.