State of the Industry Report

State of the Industry Report on Mobile Money

2023
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Cutting edge industry insights

Mobile money has experienced staggering growth over the past two decades, cementing itself as a mainstream financial service. Today, it continues the trend by diversifying and branching out into new regions, industries, and services. These innovative mobile money services help millions of people pay their bills, send money abroad, increase their income, manage their savings and access social support.

The GSMA State of the Industry Report on Mobile Money is the industry’s definitive source of data on digital finance. With unparalleled insights from exclusive supply-side data, download it now to learn more.

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The estimated additional registered mobile money accounts than forecast in 2019.
Mobile money continues to grow rapidly, bringing a suite of financial products to the fingertips of hundreds of millions of users and disrupting traditional financial services.
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Some highlights from the report

  • Number of years taken to achieve 50% of account share

    Source: GSMA Global Adoption Survey 2022

  • Registered and active 30-day accounts and year-on-year growth rates, 2012-2022

    Source: GSMA Global Adoption Survey 2022

  • Mobile Money Prevalence Index 2022

    Source: GSMA Global Adoption Survey 2022

  • Total annual value of interoperable mobile money transfers ($)

    Source: GSMA Global Adoption Survey 2022

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“It is clear that mobile money is driving financial inclusion around the world. As it continues to grow, it offers an incredible opportunity to reach the 1.4 billion people who still do not have access to financial services.
As we work towards a sustainable and resilient future in which everyone is connected, it is absolutely vital that we also keep working to design safe and secure financial services for all.”

Mats Granryd

DIRECTOR GENERAL GSMA
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“Mobile money has experienced tremendous growth over the past two decades, entering new markets, forging new industry partnerships, and offering a range of innovative products and services.

It is helping millions of people pay their bills, send money abroad, manage their savings, and access social support.

Mobile money offers safe, accessible, and affordable services – powering digital finance for all.”

Ashley Olson Onyango

Head of Financial Inclusion and Agritech

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*The State of the Industry Report on Mobile Money 2021 is based on data collected from the Global Adoption Survey 2020. The title of the report has been updated to reflect the launch date.

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Mobile money offers over a billion people access to the formal economy, driving financial inclusion and enabling people to invest in their families and livelihoods. Mobile money plays a central role in the mobile industry’s contribution to many of the UN Sustainable Development Goals.