Mobile Money

Mobile Money Programme

Accelerating the mobile money ecosystem for the underserved

Our mission is to support our members and industry stakeholders to increase the utility and sustainability of mobile money services and increase financial inclusion.

Two billion people remain unbanked, without access to safe, secure and affordable financial services. The GSMA Mobile Money Programme is working with mobile operators and industry stakeholders to create a robust mobile money ecosystem, which will increase the relevancy and utility of these services, and ensure their sustainability.

To truly transform the financial lives of underserved people, mobile money must become a central monetisation mechanism, universally available across a greater range of digital transactions. By making mobile money more central to the financial lives of these users, greater financial inclusion, economic empowerment and economic growth can be achieved.

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NEW: State of the Industry Report on Mobile Money 2021

When the COVID-19 pandemic took hold in early 2020, it rapidly became clear that mobile technology, and mobile money, in particular, would have a significant role to play in keeping people connected, delivering vital financial support and providing safe, no-contact ways to pay for food, electricity and other life essentials. With over 1.2 billion registered accounts and more than $2 billion being transacted per day, mobile money became a new part of the daily routine for millions around the world.

Our latest annual report looks at what this year of uncertainty has meant for mobile money providers, agent networks and the millions of new and existing customers that embraced mobile money in 2020 as a safe and secure financial lifeline.

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The Mobile Money Programme is supported by the Bill and Melinda Gates Foundation.
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