Mobile Money

Mobile Money

Accelerating the mobile money ecosystem for the underserved

Our mission is to support our members and industry stakeholders to increase the utility and sustainability of mobile money services and increase financial inclusion.

Two billion people remain unbanked, without access to safe, secure and affordable financial services. The GSMA Mobile Money Programme is working with mobile operators and industry stakeholders to create a robust mobile money ecosystem, which will increase the relevancy and utility of these services, and ensure their sustainability.

To truly transform the financial lives of underserved people, mobile money must become a central monetisation mechanism, universally available across a greater range of digital transactions. By making mobile money more central to the financial lives of these users, greater financial inclusion, economic empowerment and economic growth can be achieved.

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Latest Publications

Financial consumer protection standards and frameworks for digital financial services


Tuesday 1 Aug 2023 | Mobile for Development | Mobile health | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Policy and regulation | Regulation | Report | Resource |

This report analyses the relevance of the prominent frameworks and practical approaches for financial consumer protection to inform the development of the GSMA agenda on this subject and contribute to a safer digital financial services ecosystem.

State of the Industry Report on Mobile Money 2023


Tuesday 18 Apr 2023 | Financial inclusion for women | Gender | Mobile access and use | Mobile for Development | Mobile Money | Mobile money subject | Policy and regulation | Report | Resource | State of the industry and trends |

Mobile money has experienced staggering growth over the past two decades, cementing itself as a mainstream financial service. Today, it continues the trend by diversifying and branching out into new regions, industries, and services. ...

The digital financial literacy toolkit: Addressing the gap in low- and middle-income countries


Thursday 23 Mar 2023 | Mobile for Development | Mobile Money | Mobile money subject | Report | Resource | Toolkit |

The digital financial services industry has seen tremendous growth in the last decade, with digital financial services (DFS) being a critical enabler of financial inclusion, especially during the COVID-19 pandemic. Despite this, ...

Advancing women’s financial inclusion in Tanzania: The role of mobile money


Wednesday 11 Jan 2023 | Financial inclusion for women | Gender | Global and regional studies | Mobile for Development | Mobile Money | Mobile money subject | Report | Resource | Tanzania |

Mobile money is a driving force behind women's financial inclusion in Tanzania. Looking at usage data on mobile money and digital financial services from the 2021 World Bank Global FINDEX Database, women’s ...

The Mobile Money Programme is supported by the Bill and Melinda Gates Foundation.
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