Online Ticketing Protection - Open Gateway
Sunday May 14, 2023

Online Ticketing Protection

Use CaseOnline Ticketing Protection
SectorRetail, Media and Entertainment
CAMARA APINumber Verification​
KYC Match​
Device Identifier
View API Descriptions
Business problem being solvedEnsuring fair and secure online ticketing by preventing the use of bots to bypass online queues and to purchase tickets often in bulk for future resale, disrupting legitimate access.
How the solution worksThe solution integrates advanced mobile network capabilities to maintain a streamlined and fair online ticketing queue for the events industry.​

By integrating data from the following APIs, the system can maintain a trusted user experience:​
Device Identifier: The API can be used to detect people in the queue on the same device, an indicator of the use of bots​
KYC Match: The API identifies if the person registered in the queue matches the details held in the operator’s CRM system, a mismatch could indicate multiple people queueing on behalf of a single individual​
Number Verification: The API will help confirm the purchasing party is in possession of the phone associated to this mobile number, limiting bulk purchasing