Wednesday 7 January, 2026
| Use Case | Fraud Detection in Mobile Insurance Claims |
| Sectors | Financial Services |
| CAMARA APIs | Device Swap SIM Swap Device identifier |
| Business Problem being solved | Insurance providers struggle to detect fraud in an increasing volume of fraudulent claims for lost or stolen mobile devices. Traditional manual verification methods are slow, costly, and prone to error, impacting customer experience and operational efficiency. |
| How the Solution Works | The solution enhances insurance fraud detection by integrating real-time verification of device and subscriber data at the network level into claim assessment processes. Mobile operator signals help identify suspicious behaviour around the time of a reported loss or theft. By combining data from the following APIs, the system can assess the legitimacy of a claim based on recent device or SIM activity: – SIM Swap – Detects recent SIM changes in an existing device, this may support the insurance claim – Device swap – Detects if a claimant’s old SIM is being used in a new device, this may indicate insurance fraud – Device Identifier – Enables the insurance company to investigate if the device being used to raise the claim is the same as the device that has been stolen Together, these APIs provide early warning signals to flag potentially fraudulent claims and improve the speed and accuracy of insurance decision-making. |
