Sunday 14 May, 2023
| Use Case | Frictionless identity verification for fraud prevention |
| Sector | Financial Services |
| CAMARA API | Know Your Customer Match Number Verification View API Descriptions |
| Business problem being solved | Ensure accurate and efficient customer identity verification to prevent identity fraud and comply with regulatory requirements whilst enhancing the user experience by reducing friction for existing customers |
| How the solution works | The solution enables seamless background checks for digital services to gain assurance about the identities of customers by matching user data held by the digital service with verified user data held by the MNO. The Service Provider checks are applied at critical points in customer lifecycle management, for instance when a user changes the address associated to their bank account. More intrusive identity checks can be applied to users that cannot be verified seamlessly. By integrating data from the following API, the system can verify the user’s identity without requiring intrusive checks: Know Your Customer Match: The API detects whether the Address held by the MNO matches for example, the address change requested at the bank Number Verification: The API detects whether the customer is in possession of the new phone number they wish to associate to their bank account |
