Woman using a self-service check-in kiosk at an airport, holding a passport and phone.

IDEMIA Public Security: Industry demand for assured connectivity in aviation operations

Airports and airlines are calling on mobile operators to enable mission-critical connectivity for real-time baggage identification and recovery.

About enterprise API demands

Across global aviation, delivering seamless passenger experiences is now a top priority. Yet baggage disruption remains one of the most visible and costly operational challenges, especially during peak travel and large-scale disruptions. IDEMIA Public Security is addressing this with its ALIX™ platform, which uses AI-powered “bag biometrics” to identify and recover luggage quickly through image capture and search.

However, these workflows rely on fast, reliable connectivity often in congested or degraded network environments where performance is least predictable. To enable real-time image upload and search at scale, IDEMIA Public Security is calling on mobile operators to expose Quality on Demand (QoD) and QoS APIs.

Built on GSMA Open Gateway and CAMARA standards, these APIs allow dynamic prioritisation of critical data flows, ensuring fibre-like performance over 5G even during network congestion. The message is clear: assured connectivity is essential to modern, disruption-resilient airport operations. Through collaboration, the mobile ecosystem can unlock faster baggage recovery, improved passenger satisfaction, and new enterprise service opportunities.

Problem

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Baggage recovery operations rely on unpredictable network performance, limiting speed and efficiency during high-volume disruption events.

Solution

A red line drawing of a lightbulb with circuit-like lines inside, symbolizing technology or innovation. Two sparkles appear on either side of the bulb, and short lines radiate from its top, suggesting brightness or creativity. The background is light gray.

Programmable QoD/QoS APIs provide assured uplink performance, low latency, and reliable connectivity for real-time image capture and search.

API service

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Quality on Demand (QoD) and QoS APIs for prioritised image upload, low-latency search, and resilient performance across public 5G networks.

Impact

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Faster baggage recovery, reduced operational costs, improved passenger experience, and new monetisation opportunities for mobile operators.

More information

What is the IDEMIA Public Security market demand statement?

IDEMIA Public Security is calling on mobile operators to enable QoD/QoS APIs globally to support real-time, image-based baggage identification and recovery services.

Why should mobile operators act now?

Air passenger volumes are reaching record levels, with disruption costs already estimated at $5 billion annually. Fast, reliable connectivity is critical to reducing these impacts and improving operational resilience.

How does GSMA Fusion help?

GSMA Fusion and Open Gateway provide a standardised framework for exposing network capabilities via APIs, enabling scalable deployment, interoperability, and faster adoption across the aviation ecosystem.

Partners

This initiative is supported by:

Download the full Statement of Requirements

IDEMIA Public Security Statement of Requirements