Scam Advice (Wangiri (One-Ring) Fraud)

Wangiri (one-ring) fraud

Wangiri (one-ring) fraud starts with a call that stops after one or two rings. The caller wants you to ring back. If you do, you could connect to a number with high call charges. ‘Wangiri’ comes from Japanese and means ‘one ring and cut.’

The setup

The setup

One ring, then silence
Connects before you answer

A missed call from a number you don’t recognise
The hook

The hook

Curiosity
‘Who was that? Could it have been important’

You’ll call back to find out
The goal

The goal

Premium rate charges
The number is a paid per minute line – you are billed heavily for every second you are on the line, sometimes to silence or hold music
Infographic showing a phone scam alert featuring an example missed call from a premium-rate number, warning signs of one-ring fraud, and protection tips. Includes icons and text on not calling back unknown numbers and checking your phone bill.

How the scam works

Scammers rely on urgency and trust. They create time pressure so you act before verifying, and they impersonate a sender you’d normally trust without a second thought.

  • Don’t call back numbers you don’t recognise, especially international ones that only rang once
  • Look up unfamiliar country/area codes before calling back
  • Ask your mobile operator whether they offer premium-rate call blocking

National fraud reporting bodies

Mobile network operators

If you think you’ve been targeted by a scam, tell your mobile operator. Reports help operators protect you and other customers. Always contact them through their official website or app, never through links or numbers in a suspicious message. The operators below are examples only, not a complete list. Your operator will explain how to report the scam and what to do next.