Secure Use of Voicemail Services

Mobile service providers offer a voicemail service to their customers. These services can generally be accessed by calling a special voicemail number direct from your mobile device or from another mobile or fixed phone line. In the latter case, the voicemail service will generally require that you enter a PIN number before you are allowed to access the voicemail service. The PIN number is designed to prevent unauthorised access to your voicemail, however in order for this PIN to provide effective protection, you should:

If you believe that your voicemail has been accessed in an unauthorised manner, contact your service provider’s customer service team immediately.