Turkcell: Throughput prediction and explainable AI in telco

In telecommunications, throughput prediction is essential for optimizing network performance and setting accurate targets for operational teams. Instead of focusing solely on performance issues, the expected throughput is determined based on investment trends, traffic patterns, and dynamic regional factors affecting network performance. This expected value represents what the throughput should be under optimal conditions. By comparing this expected value with the actual throughput, we can identify discrepancies and analyze the underlying reasons. This approach helps ensure that teams are aligned with realistic targets and can take corrective actions based on data-driven insights.

Solution:

An advanced machine learning framework automatically selects the most suitable algorithm from a pool of ten models based on regional dynamics. Instead of traditional prediction, the system estimates what the throughput should have been given the prevailing conditions. If there is a gap between the expected and actual throughput, the model helps identify the root causes using explainable AI (XAI) methods. This provides operational teams with actionable insights, helping them optimize network performance and align with business objectives.

Impact:

The implementation of this throughput prediction solution has led to significant improvements in network efficiency, operational decision-making, and business strategy.

• Operational Impact:

The throughput prediction, which improves network performance, reduces prediction errors, leading to more efficient resource allocation.

Performance bottlenecks are detected, allowing operational teams to take proactive measures, preventing service degradation.

Response times for network optimizations are accelerated, resulting in significant improvement in issue resolution speed.

• Financial Impact:

More accurate throughput prediction prevents unnecessary infrastructure investments, reducing costs.

Spectrum and bandwidth utilization becomes more efficient, leading to improved ROI on telecom investments.

• Strategic and Business Impact:

Long-term investment planning is supported with predictive insights backed by business analytics.

More stable network performance improves the customer experience, reducing complaints related to throughput inconsistency.

Stronger collaboration between technical and business teams ensures alignment between operational goals and financial targets.

• Impact with Integrated XAI:

XAI integration makes network management more transparent and enhances trust in AI-driven decision-making processes.

Topics: Network optimisation and network planning

Cost: Medium

Location: Middle East and North Africa

MNO: Turkcell