GSMA Response to the Ukraine Crisis

We are deeply saddened by the tragic loss of life in Ukraine. Our thoughts are with those most impacted by this conflict.

In moments of crisis, mobile connectivity is a lifeline. It is our link to loved ones when we need to tell them that we are safe and check that they are too. A mobile phone is the quickest way to call for help. And to help find vital information.

The global pandemic showed us how mobile and telecom services keep our economies moving forward, with access kept open to essential services such as health and education.

There is widespread concern among business leaders and our members for the people caught in this humanitarian crisis. And they want to help. Mobile network operators have come forward with mobile and digital assistance.

For example, they are providing free mobile services such as SIMs, mobile roaming, calls, and texts, as well as charitable donations. In this evolving situation, we are sharing updates from our members about their humanitarian response to the Ukraine crisis.

 

Latest Updates

Joint Statement by EU and Ukrainian Operators to Help Refugees from Ukraine Stay Connected – Extended

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Update: In July 2022, the European Commission asked European and Ukrainian mobile operators to extend the Joint Statement on connectivity to support Ukrainian refugees. Under the renewed three-month commitment, signatories will continue to voluntarily and bilaterally lower ...

In moments of crisis, mobile connectivity is a lifeline

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Watch the Ukraine support message by the GSMA, recorded for the Digital Assembly 2022. 

Ukraine Support Actions by the European Mobile Operators | Interactive Map

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This map shows voluntary measures European mobile network operators (MNOs) are implementing to provide communications assistance to the people affected by the war in Ukraine. It was developed using data from Cullen International (Table 1 and Table 2). For more information ...

GSMA Response to the Ukraine Crisis

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We are deeply saddened by the tragic loss of life in Ukraine. Our thoughts are with those most impacted by this conflict. In moments of crisis, mobile connectivity is a lifeline. It is our link to loved ones when we need to tell them that we are safe and check that they are ...

Industry Chiefs Unite in Troubled Times

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Industry bosses underlined the need for ethical leadership during periods of turmoil and the use of technology to advance society, as the ongoing war in Ukraine provided a sobering backdrop from MWC22 Barcelona’s opening keynote.