Business Environment

Governments have a responsibility to create a business environment that supports innovation and allows industry to thrive so it can have a positive social and economic impact. The mobile sector is highly dynamic, so flexible, light-touch regulation is essential. The market is best able to drive and shape the industry’s evolution, as highly prescriptive regulatory policy cannot keep pace with the swift advance of mobile technologies, services and consumer demand.

One example is found in the current asymmetry that exists between the regulatory requirements placed upon mobile operators versus those of the internet players that provide IP-based voice and messaging services.

The mobile sector is among the most intensely regulated industry sectors, subject not only to common rules governing consumer protection and privacy, but a raft of sector-specific rules related to interoperability, security, emergency calls, lawful intercept of customer data, universal service contributions and more. It is also one of the most heavily taxed sectors around the world, facing a variety of industry-specific taxes, levies and fees.

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