Business Environment

All over the world, mobile network operators are providing the essential connectivity that people and businesses expect. In recent years, the industry has adapted to major changes brought about by the convergence of technologies and services, and by the emergence of internet platforms and services. Telecommunications markets have broadened and competition has increased as a result.

In most countries, however, mobile operators are still subject to regulations designed for the ‘voice era’. These rules and obligations restrict their ability to innovate, invest and compete on equal terms in the digital ecosystem.

Policymakers should strive to create an enabling business environment that fosters competition and protects consumers without impeding commercial activity or economic progress. This will require a fresh look and a revision of regulations so they better reflect today’s technologies and markets.

The following pages contain a number of policy topics that affect mobile operators, laying out the key points of debate and the formally agreed industry positions. As the mobile industry continues to roll out 4G networks and looks towards 5G, the need for pro-investment policies and modernised regulatory regimes has never been greater.

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