South Sudan is facing one of the worst humanitarian crises in its history, with over 10 million people requiring assistance in 2026. Mobile connectivity is increasingly critical to effective humanitarian response, yet for many refugees and host communities, meaningful digital inclusion remains out of reach.
This report, developed by the GSMA Mobile for Humanitarian Innovation programme and REACH in collaboration with UNHCR, presents findings from a CoNUA-d (Connectivity Needs Usage and Assessment for displaced communities) conducted across four refugee hosting locations, examining connectivity access, barriers and usage patterns to inform more inclusive, evidence based digital programming for telecoms providers, humanitarian organisations, governments and development partners.

See full insights inside the report – download it here.