Monday 22 June, 2026
Over 122 million people are forcibly displaced worldwide — yet 79% of refugee-hosting countries require government-issued ID to register a SIM card, creating a critical barrier to digital inclusion and access to essential services.
This GSMA Mobile for Humanitarian Innovation report examines how Kenya achieved a landmark policy breakthrough for refugee connectivity. On 30 May 2025, the Kenyan government enacted Legal Notice No. 90, formally recognising Refugee Identity Cards for SIM card registration for the first time — a historic policy shift that opens access to mobile connectivity and financial services for refugees in Kenya.
Drawing on years of evidence-led advocacy by UNHCR and in collaboration and a broad coalition of humanitarian, development and industry partners, this report traces the regulatory journey that made reform possible — and outlines what implementation must look like to turn policy into practice.
For governments, regulators and humanitarian actors working to close the digital divide, Kenya’s experience offers a replicable, evidence-based model for inclusive policy reform.
Read the full report to explore the findings, legislative timeline and recommendations.
