Mobile for Business
Communicating with customers and suppliers
Clear, reliable communication is the backbone of any business relationship. For micro-entrepreneurs, knowing how to use mobile apps and features such as voice notes, video calls and messaging can help them stay connected with customers, suppliers and employees, saving time and reducing the need to travel.
By the end of this module, your trainees will:
- Become familiar with mobile apps that support business communication, such as WhatsApp and Telegram.
- Understand how to use photos, videos, voice notes and video calls to communicate clearly with customers, suppliers and employees.
- Know how to take clear, professional-looking photos and videos to showcase products and share business updates.
- Recognise the business benefits of better communication, such as reaching new customers and reducing the need to travel.
- Know how to communicate safely, protecting personal and sensitive information when sharing visual or voice content.
- Feel reassured about how to respond to unwanted contact.
Videos
1. Using your phone to communicate and coordinate for your business 
English
Video 2. Sending videos or photos for your business
English
Video 3. Sending video or voice notes for your business
English
Video 4. How to take good photos and videos for your business
English
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