Nearly Half of Reported Scam Incidents Go Unresolved Across Southeast Asia, Undermining Digital Trust

As the Association of Southeast Asian Nations (ASEAN) accelerates its digital economy, AI and digital government ambitions, digital trust is becoming a critical factor in whether citizens, businesses and governments can confidently embrace digital services. Two new GSMA reports launched today at the Digital Trust Summit at M360 ASEAN warn that online scams, fraud and digital deception are increasingly challenging that trust and could undermine progress towards broader digital ambitions.  

 GSMA ASEAN Consumer Scam Report 2026

Digital Nations 2026: Building Trusted Digital Ecosystems in ASEAN