Life as a GSMAer page

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Life as a
GSMAer 

Purpose-driven. Connected. Inclusive

With a 78% engagement score, our teams are thriving and driving success

We know that the unique qualities of each individual contribute to a vibrant and successful workplace. We celebrate diversity, knowing that varied perspectives drive innovation and success. Our commitment to personal growth means we provide robust support for our employees’ professional development. Moreover, we reward the hard work and achievements of our team, ensuring that dedication and excellence are met with recognition. Join us, and let’s thrive together in an environment that respects and values every member of our team. 

Our culture

It is our collective sense of who we are, what we stand for and how we want to show up in the world that help us do great work. And these values aren’t abstract or aspirational; they’re the attitudes that we already display when we’re operating at our best. By recognising them, we can turn them from occasional results of high performance into the vital signs of a living, breathing culture that brings the greatness out of everyone, every day.  

Passionately driven 

We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.  

Insightful leaders  

We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.  

Stronger together  

We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.   

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play. 

… there’s no limit to the good we can do.   

Develop. Grow. Thrive

We are committed to our GSMAers pathway for growth. Fostering a culture of continuous improvement and adaptability is important to our success. We want to see all our GSMAers thrive. We are invested in your future and we are on a mission for us to grow, learn and succeed together.  

The importance of continued growth and learning from others is weaved into our culture and values: Passionately Driven, Insightful Leaders, and Stronger Together. That’s why we offer a wide variety of options to support your professional development and learning needs. 

An overview of our development offerings is detailed below: 

GSMA Learning Platform 

The GSMA Learning Platform is home to our onboarding and compliance training, past Lunch & Learn recordings, and where you can register to attend any of our quarterly open training schedule sessions.

Team development 

With the diverse range of work undertaken in the organisation, there are times when you and your team may identify a development need specific to your team. The People Development team will work with you to help craft an effective solution to meet your learning needs.

Individual training/sponsorship 

There are many unique roles at the GSMA, we therefore recognise that our open schedule training will not cover every individual development need. 

As a result, we will always consider sponsoring individual development requests to complete high-quality courses or gain professional qualifications relevant to your role, as well as to attend relevant conferences or events that support your development journey. 

Professional development days 

To further support your development, employees are eligible for four professional development days per calendar year. These can be used for study leave, to attend a self-funded course or conferences, to volunteer, or for any cultural/religious days or holidays. 

LinkedIn Learning 

All GSMA staff have access to LinkedIn Learning. With over 20,000 courses available on-demand, people from across the entire organisation can benefit from LinkedIn’s high-quality content. From communication to leadership, coding to generative AI, and much more, LinkedIn Learning is a great place to start when you are looking to build your knowledge and skills. 

Manager training 

Our managers are integral to our culture as well as key to driving successful business operations. To support your continued success, we offer specific training for managers, designed to build and sharpen your skills that help you manage effectively and develop your team.  

Mentorship 

Where appropriate, there are opportunities to be matched with a mentor or mentee to enhance your development.

Lunch and Learn 

We regularly run Lunch & Learn sessions diving into industry ‘hot’ topics and/or GSMA work.  

Hear from GSMAers  

Victor  

A woman with short brown hair, wearing a black jacket, gazes lovingly at an infant dressed in a fluffy, white bear-themed onesie. The baby has bright blue eyes and a hood with bear ears. They are outdoors on a sunny day, standing on a path, with grass and trees in the background.

Nicole

A man with short gray hair is sitting up in a hospital bed, smiling, wearing a striped hospital gown. He is holding a glass of orange juice. A teapot, a plate with a sandwich, and a phone are on the bedside table. Medical equipment is visible in the background.

Conor 

A woman with long, wavy brown hair smiles while sitting by a river. She is holding a white disposable coffee cup and wearing a black jacket. In the background, boats are docked along the riverbank, and colorful flags are strung across. The sky is clear with a soft orange hue.

Belen