Videos

Digital Transformation Outlook 2021 by GSMA, Facebook and Indosat

How the Telecommunication Industry Can Help Indonesia’s Digital Economy

Digital transformation is impacting all aspects of life today, from the way people live to the way countries grow their economies. In the midst of a pandemic that isn’t over yet, digitization continues to reshape the telecommunication industry landscape, at the same time giving the telco companies an opportunity to take a bigger role in supporting a country’s economic growth, as well as in Indonesia. Digitization is also offering telco companies an opportunity to rebuild their market positions, reimagine their business systems, create innovative offerings, and also deliver a better experience for customers. On 14 January 2021, Indosat Ooredoo, GSMA and Facebook hosted a virtual talk show on the 2021 outlook on digital transformation in the telecommunication industry. The 2021 Digital Transformation Outlook was attended by people from the industry, communities, and members of the press. Key speakers included Indosat Ooredoo Director & Chief Operating Officer Vikram Sinha, Facebook Indonesia Country Director Pieter Lydian, Executive Director Head of Digital Bank at PT Bank UOB Indonesia Fajar Septandri Maharjaya, and the panel was moderated by Head of GSMA APAC Julian Gorman. Topics discussed at the event included digitizing operations (sales, distribution, and network), how to enhance customer experience through collaboration, empowering communities together to get the most out of the internet, and raising more awareness on cybersecurity. The playback of this virtual discussion panel is available for watching now. Link to Press Release

APAC Digital Leaders Champion Interview Shorts – Gokhan Ogut, CEO, Maxis

The aim of the APAC Digital Leaders Champion program is to promote and champion the innovation and business leadership of leading CEOs and digital leaders from across the APAC region. As part of this program, a series of short interviews have been developed. In this interview, Julian Gorman, Head of APAC GSMA, and Gokhan Ogut, CEO of Maxis, has discussed the following topics:

• What is Maxis doing to prepare for the 5G era and what is Gokhan's vision for a 5G Malaysia
• What is Maxis doing to stimulate the development of 5G use cases in Malaysia and how important is Maxi's role nationally and globally in digital transformation and innovation?
• What is the role of technology companies like Maxis to a fast recovery in the post-COVID era through the acceleration of the digital economy?
• Diversity and inclusion are important principles at Maxis. What is Gokhan's role as CEO in driving Maxis culture and Malaysia’s diversity agenda?

APAC Digital Leaders Champion interview shorts – Wing K Lee, CEO, YTL Communications

The aim of the APAC Digital Leaders Champion program is to promote and champion the innovation and business leadership of leading CEOs and digital leaders from across the APAC region. As part of this program, a series of short interviews have been developed. In this interview, Julian Gorman, Head of APAC GSMA, and Wing K Lee, CEO of YTL Communications, has discussed the following topics:

• What is the plan of YTL to introduce 5G nationwide and how this technology can give Malaysian businesses an unrivalled edge in the market?
• What is the role of technology companies like YTL to a fast recovery of the digital economy?
• Where does YTL draw its differentiation and see its place in the 5G future in Malaysua>
• The role of education and the mobile industry in achieving Malaysia’s digital vision, and how do the government and industry work together to ensure a more resilient digital education backbone for the future?
• With the acceleration of the digital economy and online service provision, what are the policies and regulatory frameworks that will fit for purpose and pro-investment for the sector to accelerate the rollout of new telecommunications infrastructure and capacity?

APAC Digital Leaders Champion Interview Shorts – Edy Sulistyo, CEO, GoPlay

The aim of the APAC Digital Leaders Champion program is to promote and champion the innovation and business leadership of leading CEOs and digital leaders from across the APAC region. As part of this program, a series of short interviews have been developed. In this interview, Julian Gorman, Head of APAC GSMA, and Edy Sulistyo, CEO of GoPlay, has discussed the following topics:

• There is much commentary on the importance of technology to the youth of Indonesia. How does Edy see his role as a leader of a technology company and the younger generation for the future of Indonesia and its economy?
• In a highly competitive streaming services market, where does GoPlay draw its differentiation and see its place in the on-demand video streaming future?
• According to a recent report from Statista, Indonesia’s pay-per-view segment is projected to reach US$71m in 2020. How will the newly launched GoPlay Rental pay-per-view service compete in this segment?
• If the acceleration of the digital economy is crucial to a fast recovery in the post-COVID era, what is the role of technology companies like GoPlay to this digital recovery?
• The policies and regulatory frameworks that will fit for purpose for the video on demand business sector to accelerate in Indonesia
• The importance of 5G implementation for live video streaming services in Indonesia

 

APAC Digital Leaders Champion Interview Shorts – Aamir Ibrahim, CEO, Jazz

The aim of the APAC Digital Leaders Champion program is to promote and champion the innovation and business leadership of leading CEOs and digital leaders from across the APAC region. As part of this program, a series of short interviews have been developed. In this interview, Julian Gorman, Head of APAC GSMA, and Aamir Ibrahim, CEO of Jazz, has discussed the following topics:

• The career journey of Aamir that has made him the leader he is now, and his recommendation for someone starting their career journey now in Pakistan
• The Pakistan mobile industry has advanced significantly in recent years but penetration and mobile broadband adoption remain below regional averages. What do we need to focus on to increase the inclusiveness of digital and prepare for 5G?
• Jazz has been trialing its 5G service since early this year. Other countries like Korea have launched over a year ago while many nations are still preparing. What are some of the factors behind deciding when a country is ready for 5G?
• Jazz is a leader in diversity and inclusion and Aamir is a public champion for these issues. As a leader how important is it for him to be a champion and public role model for them?
• Pakistan was commended internationally for its collaboration and response to COVID19. What were the key factors in beating expectations and the role of technology in managing the pandemic?
• If the acceleration of the digital economy is crucial to a fast recovery in the post-COVID era, what is the role of telecom companies like Jazz to this digital recovery?
• Jazz invests heavily in the youth, entrepreneurs, and start-ups in Pakistan. What would be the advice from Aamir to other industry leaders and the importance of that investment to him as a leader and his vision or Pakistan?

APAC Digital Leaders Champion Interview Shorts – Ernest Cu, CEO, Globe

The aim of the APAC Digital Leaders Champion program is to promote and champion the innovation and business leadership of leading CEOs and digital leaders from across the APAC region. As part of this program, a series of short interviews have been developed. In this interview, Julian Gorman, Head of APAC GSMA, and Ernest Cu, CEO of Globe, has discussed the following topics:

• As one of the longest-serving MNO CEOs in SE Asia leading it from 3G to 5G and during that time changing Globe’s market share significantly, what are the key insights of Ernest to his success and the success of Globe?
• Globe’s effort to implement 5G Technology has made the Philippines the first country in Southeast Asia to roll out 5G. What is the plan of Globe to introduce 5G nationwide and how this technology can give the Philippines’ businesses an unrivaled edge in the market?
• Africa is often referred to as the home of Mobile Money, but Globe was one of the pioneers and has now partnered with Ant Financial for Gcash. Across SE Asia we are also seeing many non-telco payment systems. Is the golden age of Telco Mobile Money services in the past and what is Ernest's advice to other Telco CEOs now for financial services?
• Globe is a leader in offering digital services like GCash and HealthNow in Philippines. What are the opportunities that Ernest sees in digital services in the post-COVID era?
• Ernest is on the Board of a number of companies and associations in the Philippines across industries and within the Ayala Group. Does he draw advantage for Globe from his participation in these other companies and what is his advice to other telco industry leaders for involvement in other industries and beyond core telco?
• Much of the hype and interest during COVID has been on the acceleration of digital transformation by adopting digital services like Zoom. What do we need to do as an industry to help advance MNOs impact beyond COVID19?