Sub Saharan Africa Resources

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Accelerating Affordable Smartphone Ownership in Emerging Markets – RFI

Document

Thursday 21 Nov 2019 |

This RFI is issued as a joint effort by the participating parties in the working group, which has joined forces to address the need for an affordable smartphone and collect information from responding parties to decide on the way forward.

Harnessing the power of mobile money to achieve the Sustainable Development Goals

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Thursday 17 Oct 2019 |

This report brings together existing evidence to explore the ways in which mobile money is contributing to the digitalisation of finance to achieve the Sustainable Development Goals (SDGs).

Ecosystem Accelerator Compass: Insights on Start-ups and Mobile in Emerging Markets, Issue 6

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Friday 18 Oct 2019 |

We’d like to present the newest issue in our updated quarterly publication — the Ecosystem Accelerator Compass. This publication helps our stakeholders navigate the world of start-ups and mobile technology in emerging markets.

Webinar: Making the Case for Agribusinesses to Invest in Last-Mile Digitisation

Video

Thursday 10 Oct 2019 |

Watch the latest knowledge-sharing webinar by the GSMA AgriTech Programme.

Mobile technology for rural climate resilience: The role of mobile operators in bridging the data gap

Document

Wednesday 2 Oct 2019 |

In this report, we look at the emerging opportunity to use mobile operator data and assets to strengthen the climate resilience of smallholder farmers in developing countries.

Mobile money agent training on the humanitarian code of conduct

Video

Tuesday 1 Oct 2019 |

In July and August 2019, the GSMA Mobile for Humanitarian Innovation programme conducted training in Rwanda with MTN mobile money agents on the humanitarian code of conduct.

2019 Mobile Industry Report

Document

Friday 25 Oct 2019 |

The ongoing uptake of mobile and mobile-enabled services around the world has seen the mobile industry increase its contribution to all 17 UN Sustainable Development Goals (SDGs) over the last year.

Bridging the mobile disability gap in refugee settings

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Wednesday 25 Sep 2019 |

The aim of this case study is to highlight refugees with disabilities’ access to mobile services and the benefits and challenges associated with using these services in three different humanitarian contexts.

Mobile for Humanitarian Innovation Podcast – Episode 3: Digital Cash Transfers

Resource

Wednesday 25 Sep 2019 |

In Episode 3, Maha Khan (Research and Insights Director at GSMA) and Rosa Akbari (Senior Advisor of Technology for Development at Mercy Corps) discuss digital cash transfers in humanitarian settings.

2019 Mobile Industry Report

Document

Tuesday 24 Sep 2019 |

This fourth edition highlights the role mobile technology and connectivity in meeting the targets of the SDGs.

10 Lessons Learnt: Closing the Gender Gap in Internet Access and Use

Document

Monday 23 Sep 2019 |

In this report, you will find some invaluable insights to consider when implementing projects that aim to increase women’s access to and use of the internet.

Digital credit for mobile money providers: A guide to addressing the risks associated with digital credit services

Document

Wednesday 11 Sep 2019 |

This briefing note details the different responsibilities of MMPs who participate in digital credit offerings, and provides guidance on addressing the risks that might arise with such services.

Cybersecurity – A governance framework for mobile money providers

Document

Wednesday 11 Sep 2019 |

This report presents a holistic framework that mobile money providers can use to improve security and provide safeguards against cybercrime.

Capacity Building course: Digital identity for the underserved and the role of mobile

Video

Monday 9 Sep 2019 |

Official proof of identity is fundamental to an individual’s ability to ...

Mobile for Humanitarian Innovation Podcast – Episode 2: The Ethics of Funding

Resource

Wednesday 28 Aug 2019 |

Tune in to hear the Mobile for Humanitarian Innovation programme discuss key issues with mobile network operators and humanitarian partners in this new podcast series.

GSMA end-user research: Our top 5 lessons about digital identity

Resource

Friday 2 Aug 2019 |

Our research over the last few years has been conducted across eight countries in Sub-Saharan Africa and Asia: Tanzania, Rwanda, Nigeria, Ghana, Cote D’Ivoire, Pakistan, Bangladesh, and Sri Lanka.

Webinar on Demand: Exploring the GSMA Coverage Maps Platform

Video

Wednesday 24 Jul 2019 |

The GSMA Coverage Maps Platform contains 8 country maps, each including a set of tools to explore the availability of mobile network coverage for every population settlement in that country, from large cities to small rural villages or farms.

The Mobile Gender Gap: Africa

Document

Tuesday 9 Jul 2019 |

Sub-Saharan Africa (SSA) has one of the widest mobile gender gaps of any region. Addressing these gender gaps in Africa is important in order to deliver the significant benefits of mobile and the internet to women, their families, communities and the econo

5G in Sub-Saharan Africa: laying the foundations

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Tuesday 16 Jul 2019 |

As digital trends in Sub-Saharan Africa point to growing demand for enhanced connectivity, what role will 5G play in the future connectivity landscape?

The Mobile Economy Sub-Saharan Africa 2019

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Tuesday 16 Jul 2019 |

Sub-Saharan Africa will remain the fastest growing region, with a CAGR of 4.6% and an additional 167 million subscribers over the period to 2025. This will take the total subscriber base to just over 600 million, representing around half the population.

Closing the Coverage Gap: How Innovation Can Drive Rural Connectivity

Document

Wednesday 17 Jul 2019 |

The mobile industry has made phenomenal progress in providing mobile broadband connectivity to billions of people. Despite this progress, more than 750 million people around the world do not have mobile broadband.

The State of Mobile Internet Connectivity Report 2019

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Tuesday 16 Jul 2019 |

This report accompanies the 4th annual update of the Mobile Connectivity Index – a tool that measures the performance of 165 countries against key enablers of mobile internet adoption: infrastructure; affordability; consumer readiness; content & services.

The Digital Lives of Refugees

Document

Tuesday 16 Jul 2019 |

The research identifies key trends and insights from Bidi Bidi settlement (Uganda), Kiziba camp (Rwanda) and urban settings in Jordan.

Economic Identities for Small Business Owners: Insights from Nigeria

Document

Wednesday 10 Jul 2019 |

Recent end-user research conducted by the GSMA DI programme highlighted that informal business owners in Nigeria – many of which are women – often struggle to demonstrate their personal and business credentials to service providers and customers.

AgriTech Webinar: Innovation Fund for Digitisation of Agricultural Value Chains

Video

Thursday 4 Jul 2019 |

Watch the latest knowledge-sharing webinar from the GSMA AgriTech programme.

Improving financial inclusion through data for smallholder farmers in Kenya

Document

Thursday 27 Jun 2019 |

This report looks at the rise of digital agriculture tools in Kenya and the use of digital farm and farmer data generated by these tools to facilitate financial inclusion.

The role of privacy frameworks in building trust for digital identity services

Document

Monday 17 Jun 2019 |

Understanding end-user attitudes towards mobile services linked to their digital identity

Telesom ZAAD: Pushing the mobile money CVA frontier

Document

Monday 3 Jun 2019 |

This case study reveals the promise of mobile money-enabled cash and voucher assistance (CVA) programmes in Somaliland. It documents the innovative steps that ZAAD and humanitarian organisations have already taken to meet the needs of ...

Mobile Gender Gap Report 2019 Methodology

Document

Friday 31 May 2019 |

The Mobile Gender Gap Report 2019 is part of an annual series ...

Digital identity opportunities for women: Insights from Nigeria, Bangladesh and Rwanda

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Wednesday 29 May 2019 |

Drawing on in-country qualitative research, this study explores the specific incentives, challenges, preferences and benefits that women and girls will encounter, compared to men, when engaging with digital identity systems or ...

E-commerce in agriculture: new business models for smallholders’ inclusion into the formal economy

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Wednesday 29 May 2019 |

Selling produce through online channels enables farmers to bypass intermediaries, leading to improved income for the farmers, reduced wastage and fresher produce for customers. These benefits are particularly important in developing ...

Understanding Capture and Validate KYC Processes: Global Experiences, Challenges and Learnings

Document

Wednesday 29 May 2019 |

Fundamentally, Capture and Validate systems are dependent on the availability of a verifiable identity scheme (a digital government registry holding the identity data of its citizens), and the ability of individuals to access the ...

Ecosystem Accelerator Compass: Insights on Start-Ups and Mobile in Emerging Markets, Issue 5

Document

Thursday 16 May 2019 |

We’d like to introduce our updated quarterly publication — the Ecosystem Accelerator Compass. It is a fresh take on our existing Start-ups and Mobile in Emerging Markets series.

GSMA Mobile for Humanitarian Innovation Podcast Series – Episode 1: Gender & Inclusivity

Video

Monday 13 May 2019 |

Tune in to hear the Mobile for Humanitarian Innovation programme discuss key issues with mobile network operators and humanitarian partners in this new podcast series.

Webinar Recording: Understanding the Mobile Gender Gap in 2019

Video

Thursday 9 May 2019 |

In low- and middle-income countries, women are still 10% less likely than men to own a mobile phone and 23% less likely to use mobile internet. The GSMA's Connected Women team hosted a webinar to share the key findings and recommendations from their report

GSMA interview with Pinky Kekana, Deputy Minister of Communications, South Africa

Video

Friday 3 May 2019 |

Pinky Kekana, Deputy Minister of Communications, spoke to the GSMA Digital Identity programme about how the South African government is tackling barriers to ID registration, and how they are incentivising women and girls to take up national ID.

GSMA Mobile for Humanitarian Innovation Fund: Disaster Response Portfolio

Video

Wednesday 1 May 2019 |

The GSMA Mobile for Humanitarian Innovation Fund aims promote innovation in the use of mobile technology to address humanitarian challenges. This video showcases our Round 1 portfolio, which focuses on disaster response.

Supporting waterless flush sanitation through mobile technology – Loowatt

Video

Tuesday 16 Apr 2019 |

Loowatt, in partnership with Airtel Madagascar, uses mobile technology to support the service and maintenance of waterless household toilets.

Launching the 2018 State of the Industry Report on Mobile Money

Video

Monday 25 Feb 2019 |

This year’s State of the Industry Report looks at how providers are navigating the new dynamic ecosystem, in both a changing regulatory and financial landscape

Africa Identity Report

Document

Tuesday 16 Apr 2019 |

The commercial case for mobile-enabled digital identity solutions in Sub-Saharan Africa

Digitising the agricultural last mile in Ghana: MTN Mobile Money’s mAgric

Video

Thursday 11 Apr 2019 |

mAgric supports farmer registration and mobile money payments from agribusinesses to farmers, as well as data analytics and monitoring for agribusinesses.

Bringing efficiency to Kenya’s dairy value chain: Virtual City’s Agrimanagr

Video

Tuesday 9 Apr 2019 |

Agrimanagr is a digital tool created by Virtual City, a Kenyan AgTech company. The tool enables real-time visibility in the last mile of the agricultural value chain. Agrimanagr digitises the entire procurement process, benefiting both buyers, such as agri

GSMA Ecosystem Accelerator – get to know the Innovation Fund start-up portfolio

Video

Monday 25 Mar 2019 |

The GSMA Ecosystem Accelerator Innovation Fund start-up portfolio includes 35 start-ups, covering 23 markets, all with services that collectively contribute to 13 of the 17 Sustainable Development Goals.

Bridging the mobile gender gap for refugees

Document

Monday 25 Mar 2019 |

This case study highlights the experiences of refugee women (compared to men) with mobile technology in Bidi Bidi settlement in Uganda and Kiziba camp in Rwanda to demonstrate the value of closing the mobile gender gap.

Spotlight on Nigeria Delivering a digital future

Document

Tuesday 27 Nov 2018 |

At an industry workshop in Abuja, Nigeria, we launched the Spotlight on Nigeria: Delivering a Digital Future report. Held in conjunction with the Nigerian Communications Commission, the workshop brought together leaders from across the ...

Transforming Women’s Lives with Mobile: UNGA Panel

Video

Wednesday 24 Oct 2018 |

‘Transforming Women’s Lives with Mobile’: A Panel Discussion Hosted by the GSMA at UNGA 2018. A conversation with Yasmina McCarty, GSMA; Elisabeth Biering, Telenor; Sanda Ojiambo, Safaricom; and Anna Faith, UN Women, highlighting ...

Creating scalable, engaging mobile solutions for agriculture

Document

Wednesday 24 Oct 2018 |

This report is a study of six content services in the mNutrition Initiative portfolio and provides analysis and key findings on the set-up and implementation of the project and the design and impact of the services. 

The mAgri Design Toolkit

Document

Wednesday 24 Oct 2018 |

The mAgri Design Toolkit is a collection of instructions, tools, and stories to help develop and scale mobile agriculture products by applying a user-centered design approach. 

2018 Mobile Money Policy and Regulatory Handbook

Document

Saturday 29 Sep 2018 |

In the Handbook, we explore regulatory challenges that have faced industry since its inception, and recommend approaches key stakeholders can take towards creating an enabling environment. The Handbook also ...

The IPN Hub: Exploring its utility beyond pay-as-you-go solar

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Saturday 29 Sep 2018 |

The Instant Payment Notification (IPN) Hub is an industry utility created by the GSMA to enable ...

Beyond the basics: How smartphones will drive future opportunities for the mobile money industry

Document

Thursday 20 Sep 2018 |

Technology is changing the way we access a range of products and services, from viewing digital content to paying for goods and services via our mobile phones. The proliferation of mobile internet and smartphone access in emerging ...

State of Mobile Internet Connectivity 2018

Document

Tuesday 4 Sep 2018 |

At the end of 2017, 3.3 billion people were connected to the mobile internet, representing an increase of almost 300 million compared to the previous year. However, more than 4 billion people still remain offline and 1 billion of these ...

(Video) Certified providers’ perspectives on the GSMA Mobile Money Certification

Video

Wednesday 29 Aug 2018 |

In this video series we hear from certified providers on what the GSMA Mobile Money Certification is, the Certification ...

Key trends in mobile-enabled water services: What’s working and what’s next

Document

Saturday 25 Aug 2018 |

The business models in mobile-enabled water services are fast evolving towards a promising future. Through mobile payments and machine to machine (M2M) connectivity, water service providers and utilities are beginning to optimise costs ...

(Video) International remittances via mobile money: Revolutionising the way people send and receive money in Tanzania

Video

Tuesday 7 Aug 2018 |

Polycarp Ndekana, Head of M-Commerce Business development & Marketing (Vodacom Tanzania), explores the benefits and impact that international remittances via mobile money have had on people in Tanzania. Learn more on ...

Start-ups and Mobile in Emerging Markets: Issue 3, Summer 2018

Document

Friday 3 Aug 2018 |

This is the third issue of our new publication format, which has been designed to best capture the evolution of a fast-moving space. This publication has a wide range of stakeholders in mind, including: mobile ...

Disaster Response Innovation Fund grantees in Africa announced

Document

Friday 27 Jul 2018 |

Recently, the GSMA Mobile for Humanitarian Innovation programme

Reforming mobile sector taxation in the Democratic Republic of the Congo

Document

Wednesday 25 Jul 2018 |

Mobile telephone services are playing an increasingly important role in supporting economic growth and social inclusion in emerging economies. Mobile penetration and affordability enhance digital connectivity by expanding internet and ...

(Video) International remittances via mobile money: what makes it an excellent channel?

Video

Wednesday 25 Jul 2018 |

Tillman Bruett, Manager of Digital Finance at the United Nations Capital Development Fund (UNCDF), discusses the transformative impact of mobile money-enabled international remittances for low-income people, and the importance of ...

(Video) International remittances via mobile money: The importance of industry collaboration

Video

Wednesday 25 Jul 2018 |

GSMA’s Claire Scharwatt discusses the importance of collaborating with the industry to ensure international remittances via mobile money are facilitated safely and securely and consistent with global standards and local policy and ...

Innovative mobile digital identity solutions: Financial inclusion and Birth Registration

Document

Wednesday 18 Jul 2018 |

This case study looks at two start-ups that are using mobile technology to establish functional and foundational identities in the Caribbean and Burkina Faso, and looks at how those could be developed to provide people with further ...

Triggering mobile internet use in Côte d’Ivoire and Tanzania

Document

Saturday 14 Jul 2018 |

This study set out to investigate how the mobile industry can trigger mobile internet uptake among those who are not currently using it, but appear economically and technically able to do so. Two distinct countries in Sub-Saharan ...

Mezzanine’s Stock Visibility Solution

Document

Wednesday 11 Jul 2018 |

In Sub-Saharan Africa (SSA), inefficient supply chain management can lead to stockouts of medicine at public health facilities, complicating the treatment and management of a range of diseases. Poor and rural communities that depend on ...

Prerequisites to digitising the agricultural last mile

Document

Friday 6 Jul 2018 |

The digitisation of agricultural value chains is an emerging opportunity in developing countries. Mobile-based enterprise solutions for the agricultural last mile might include mobile money payments to help agribusinesses digitise the ...

Distribution 2.0: The future of mobile money agent distribution networks

Document

Thursday 5 Jul 2018 |

Mobile money agents are a crucial asset for mobile money providers and have been key to the growth of the industry over the last decade. In December 2017, there were over 2.9 million active agents and 690 million registered customer ...

MEST Africa: Lessons learned from 10 years supporting tech entrepreneurs on the continent

Document

Thursday 7 Jun 2018 |

 Following our landscaping research on tech hubs in ...

Webinar – Creating mobile health solutions for behaviour change

Video

Tuesday 5 Jun 2018 |

For the last four years, the GSMA mHealth programme, under the mNutrition Initiative funded by UK aid, has been working with mobile operators and other mobile and health sector stakeholders to support the launch and scale of mobile ...

Changing lives through mobile-enabled, solar-powered irrigation in Kenya – SunCulture

Video

Monday 21 May 2018 |

In 2015, the GSMA Mobile for Development Utilities programme awarded SunCulture a grant to design and scale solar-powered irrigation systems that make it cheaper and easier for farmers in Kenya to grow high-value fresh fruits and ...

Introducing the GSMA Mobile Money Certification

Video

Monday 14 May 2018 |

The GSMA Mobile Money Certification defines and promotes excellence in the provision of mobile money services. It is based on independent assessments of a provider’s ability to deliver secure and reliable services, to protect the ...

The work of our partners in enabling access to energy

Video

Wednesday 2 May 2018 |

Mobile technology is a key component for providing those in emerging markets with access to energy. At Mobile World Congress 2018, we asked some of our Mobile for Development Utilities Innovation Fund grantees and other leading ...

Reforming mobile sector taxation in Guinea: Unlocking socio-economic gains from mobile connectivity

Document

Monday 16 Apr 2018 |

Mobile telephone services are playing an increasingly important role in supporting economic growth and social inclusion in emerging economies. Mobile penetration and affordability enhance digital connectivity by expanding internet and ...

GSMA Mobile Money Certification Principles

Document

Thursday 12 Apr 2018 |

The GSMA Mobile Money Certification is a global initiative to bring safer, more transparent, and more ...

GSMA PathFinder: Solving provider look-ups to enable mobile money interoperability

Document

Wednesday 16 May 2018 |

Mobile money services are now widespread – as of the end of 2017, there were 276 deployments in 90 markets globally. As mobile money services mature, there is growing demand for interoperability both with other mobile money services, ...

The Mobile Economy – West Africa 2018

Document

Wednesday 11 Apr 2018 |

Mobile adoption has grown rapidly in West Africa in recent years, helped by the expansion of mobile networks to underserved communities and the increasing affordability of services and device costs. By the end of 2017, there were 176 ...

Creating mobile health solutions for behavior change: A study of eight services in the mNutrition Initiative portfolio

Document

Thursday 5 Apr 2018 |

For the last four years, the GSMA mHealth programme, under the mNutrition Initiative funded by UK aid, has been working with mobile operators and other mobile and health sector stakeholders to support the launch and scale of mobile ...

Living Goods Uganda: A community health service leveraging mobile technology

Document

Thursday 5 Apr 2018 |

By providing frontline health workers with smartphone based job aids and delivering life-saving maternal and newborn child health (MNCH) information directly to end-users, Living Goods has improved the nutrition knowledge and ...

Africa Water Enterprises: Using IoT to monitor and introduce pre-payment for remote water stands in The Gambia

Document

Tuesday 3 Apr 2018 |

In 2015, Africa Water Enterprises (AWE) was awarded a grant from the GSMA Mobile for Development Utilities programme to install 100 eWATERtaps in The Gambia. The eWATER system managed water distribution and bill collection to improve ...

2017 State of the Industry Report on Mobile Money

Document

Monday 26 Feb 2018 |

2017 saw a number of new trends in mobile money – from the accelerated growth of bank-to-mobile interoperability, to the emergence of South Asia as the fastest growing region, and a raft of innovations designed to reach the most ...

Healthy Pregnancy, Healthy Baby – A mobile health service offered in partnership with leading mobile operators in Tanzania

Document

Monday 12 Feb 2018 |

Healthy Pregnancy, Healthy Baby (HPHB) is an mHealth value added service (VAS) that delivers pregnancy and maternal and newborn child health content via SMS. Thanks to the successful partnership with leading mobile operators, ...

KopaGas: Mobile-enabled Pay-as-you-Cook service in Tanzania

Document

Wednesday 7 Feb 2018 |

In 2015, the GSMA Mobile for Development Utilities programme awarded an Innovation Fund grant to KopaGas, to design a low-cost smart meter for Liquid Petroleum Gas (LPG) canisters. Through a PAYG model, customers were able to purchase ...

Enabling rural coverage: regulatory and policy recommendations to foster mobile broadband coverage in developing countries

Document

Monday 5 Feb 2018 |

This report responds to the need of tackling the regulatory barriers preventing operators from extending coverage of mobile broadband networks to rural areas in emerging markets. To do so, it provides a coherent set of recommendations ...

Tanzania rural coverage pilots performance report

Document

Monday 5 Feb 2018 |

In July 2016, under the aegis of the GSMA, Airtel, Tigo and Vodacom agreed to test for the first time in Africa a tripartite national roaming agreement in Tanzania to provide mobile broadband connectivity to rural and remote ...

Instant Payment Notification (IPN) Hub: Accelerating the Pay-As-You-Go (PAYG) Utilities sector through mobile money

Document

Monday 29 Jan 2018 |

Globally, 1.2 billion people lack access to electricity. The pay-as-you-go (PAYG) solar industry uses an innovative model to provide customers access to electricity in remote areas while allowing them to pay for it incrementally using ...

Mobile Internet Skills Training Toolkit: Tigo Rwanda Pilot Evaluation

Document

Friday 19 Jan 2018 |

A lack of basic digital skills is one of the key barriers to internet adoption across the world. In order to rectify this, the GSMA’s Connected Society team has developed the Mobile Internet Skills Training Toolkit (MISTT), a set of ...

Opportunities in agricultural value chain digitisation: Learnings from Ghana

Document

Monday 15 Jan 2018 |

The deployment of digital solutions in the so-called last mile of agricultural value chains allows agribusinesses to address a range of business challenges and maximise operational efficiencies and real-time visibility in the supply ...

Loowatt: Using mobile tools to support the provision of urban sanitation services in Madagascar

Document

Wednesday 6 Dec 2017 |

In 2015 Loowatt was awarded an M4D Utilities grant, in partnership with Airtel Madagascar, to use mobile technology to support the service and maintenance of 100 waterless household toilets. Customers used mobile money to pay for ...

Sanergy: Exploring the use of mobile-enabled sensors to optimise sanitation waste collection in Kenya

Document

Sunday 19 Nov 2017 |

In 2015 Sanergy was awarded an Mobile for Development (M4D) Utilities grant with SweetSense to install GSM and RFID enabled infrared sensors to record Fresh Life Toilet activity and estimate fill levels. Waste collectors and Fresh-Life ...

Humanitarian Payment Digitisation: Focus On Uganda’s Bidi Bidi Refugee Settlement

Document

Friday 10 Nov 2017 |

Our latest research report looks at ways that a number of humanitarian organisations have started to collaborate with the private sector, in particular, mobile network operators, and shares insights on the operational success factors ...

Wonderkid: Digitising water utilities in Kenya

Document

Friday 10 Nov 2017 |

In 2015, Wonderkid was awarded a Mobile for Development (M4D) Utilities grant to develop and deploy a number of mobile tools for water utilities to improve the quality of their customer care and billing services. Wonderkid worked with ...

Country overview: Ghana

Document

Monday 23 Oct 2017 |

GSMA Intelligence has today published the latest in its country overview series, taking a deep dive into the mobile market in Ghana. The report focuses on the mobile industry’s commitment to the UN’s Sustainable Development Goals ...

Taxation and Mobile Money in Tanzania

Document

Friday 20 Oct 2017 |

This report examines the impact of taxation on mobile money in Tanzania, in light of the positive impacts of mobile money in the country. Whilst mobile money has increased financial inclusion, it is now being taxed in the same way as ...

The impact of mobile on expecting mothers and their children

Video

Tuesday 10 Oct 2017 |

Our GSMA Director General, Mats Granryd visits two innovative services in Tanzania, a birth registration programme for children under the age of five that has reached over one million children and Wazazi Nipendendi, a service for ...

Person-to-government (P2G) payment digitisation: Lessons from Kenya

Document

Tuesday 10 Oct 2017 |

This report looks deep into how mobile money has shaped the Kenyan P2G payments journey, based on research conducted by the Bankable Frontiers Associates (BFA), including demand- and supply-side studies of the Kenyan government digital ...

Ecosystem Accelerator Innovation Fund Start-up Portfolio

Document

Wednesday 9 Aug 2017 |

Bringing impactful mobile solutions to the people and places that need them most, generating the greatest socioeconomic impact.

mHealth Design Toolkit

Document

Wednesday 9 Aug 2017 |

The mHealth Design Toolkit is a collection of insights, tools and key principles to increase adoption and customer uptake of mobile health services by involving end-users in the service development process. Download

Mapping the mobile money gender gap: insights from Cote d’Ivoire and Mali

Document

Wednesday 26 Jul 2017 |

Despite significant growth in mobile money over the last decade, there are still wide gender gaps in mobile money account ownership and usage. There is valuable data on the gender gap in mobile financial services, but to better target ...

The Mobile Economy – Sub-Saharan Africa 2017

Document

Tuesday 11 Jul 2017 |

At the end of 2016, there were 420 million unique mobile subscribers in Sub-Saharan Africa, equivalent to a penetration rate of 43%. The region continues to grow faster than any other region; the CAGR of 6.1% over the five years to ...

Tigo Rwanda: Empowering women agents

Video

Monday 15 May 2017 |

Tigo Rwanda is empowering women as Tigo Cash agents as part of their Connected Women Commitment to increase the proportion of women in their mobile money customer base. We spoke to them and some of the women agents to understand more ...

State of the Industry Report on Mobile Money

Document

Tuesday 4 Apr 2017 |

Two billion people remain unbanked, without access to safe, secure, and affordable financial services. The GSMA Mobile Money programme is working with mobile operators and industry stakeholders to create a robust mobile money ...

The Mobile Economy 2017

Document

Sunday 3 Apr 2016 |

By the end of 2016, two thirds of the world’s population had a mobile subscription – a total of 4.8 billion unique subscribers. There is a clear geographic shift underway, with Asia Pacific set to account for two thirds of the 860 ...