Resources

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10 Lessons Learnt: Closing the Gender Gap in Internet Access and Use

Document

Monday 23 Sep 2019 |

In this report, you will find some invaluable insights to consider when implementing projects that aim to increase women’s access to and use of the internet.

Mobile 360 Series MENA

Video

Monday 23 Sep 2019 |

Join us to celebrate MENA’s exciting achievements with an unparalleled speaker roster for keynote addresses, panel discussions, workshops, and more.

Effective spectrum pricing helps boost mobile services

Document

Wednesday 11 Sep 2019 |

The GSMA’s spectrum team has along with GSMA Intelligence and NERA Economic Consulting done analysis that provides strong evidence to directly link spectrum prices with slow network rollouts, reduced network quality and poorer mobile ...

Webinar on Demand: Exploring the GSMA Coverage Maps Platform

Resource

Wednesday 24 Jul 2019 |

The GSMA Coverage Maps Platform contains 8 country maps, each including a set of tools to explore the availability of mobile network coverage for every population settlement in that country, from large cities to small rural villages or farms.

The Digital Lives of Refugees

Document

Tuesday 16 Jul 2019 |

The research identifies key trends and insights from Bidi Bidi settlement (Uganda), Kiziba camp (Rwanda) and urban settings in Jordan.

Data Privacy Frameworks in MENA

Document

Monday 10 Jun 2019 |

The purpose of this report is to provide an understanding of the data privacy and protection laws and regulations that currently exist across certain jurisdictions in the MENA region.

Data Privacy Frameworks in MENA- Executive Summary

Document

Monday 10 Jun 2019 |

The purpose of this report is to provide an understanding of the data privacy and protection laws and regulations that currently exist across certain jurisdictions in the MENA region.

The Impact of Mobile and Internet Technology on Women’s Wellbeing Around the World

Document

Monday 29 Apr 2019 |

This report by GSMA, which represents the interests of mobile operators worldwide, and Gallup, reveals that bridging the mobile and internet gender gap may help boost women’s wellbeing across the developing world.

GSMA Mobile for Humanitarian Innovation Fund: Round 1 Disaster Response Portfolio

Video

Monday 29 Apr 2019 |

The GSMA Mobile for Humanitarian Innovation Fund aims promote innovation in the use of mobile technology to address humanitarian challenges. This video showcases our Round 1 portfolio, which focuses on disaster response.

Transforming Women’s Lives with Mobile: UNGA Panel

Video

Wednesday 24 Oct 2018 |

‘Transforming Women’s Lives with Mobile’: A Panel Discussion Hosted by the GSMA at UNGA 2018. A conversation with Yasmina McCarty, GSMA; Elisabeth Biering, Telenor; Sanda Ojiambo, Safaricom; and Anna Faith, UN Women, highlighting ...

2018 Mobile Money Policy and Regulatory Handbook

Document

Saturday 29 Sep 2018 |

In the Handbook, we explore regulatory challenges that have faced industry since its inception, and recommend approaches key stakeholders can take towards creating an enabling environment. The Handbook also ...

Reforming mobile sector taxation in Tunisia

Document

Thursday 20 Sep 2018 |

Mobile telephone services are playing an increasingly important role in supporting economic growth and social inclusion across the world. Mobile penetration, and specifically 3G and 4G penetration, enhances digital connectivity by ...

State of Mobile Internet Connectivity 2018

Document

Tuesday 4 Sep 2018 |

At the end of 2017, 3.3 billion people were connected to the mobile internet, representing an increase of almost 300 million compared to the previous year. However, more than 4 billion people still remain offline and 1 billion of these ...

(Video) Certified providers’ perspectives on the GSMA Mobile Money Certification

Video

Wednesday 29 Aug 2018 |

In this video series we hear from certified providers on what the GSMA Mobile Money Certification is, the Certification ...

(Video) International remittances via mobile money: what makes it an excellent channel?

Video

Wednesday 25 Jul 2018 |

Tillman Bruett, Manager of Digital Finance at the United Nations Capital Development Fund (UNCDF), discusses the transformative impact of mobile money-enabled international remittances for low-income people, and the importance of ...

(Video) International remittances via mobile money: The importance of industry collaboration

Video

Wednesday 25 Jul 2018 |

GSMA’s Claire Scharwatt discusses the importance of collaborating with the industry to ensure international remittances via mobile money are facilitated safely and securely and consistent with global standards and local policy and ...

Innovative mobile digital identity solutions: Financial inclusion and Birth Registration

Document

Wednesday 18 Jul 2018 |

This case study looks at two start-ups that are using mobile technology to establish functional and foundational identities in the Caribbean and Burkina Faso, and looks at how those could be developed to provide people with further ...

Distribution 2.0: The future of mobile money agent distribution networks

Document

Thursday 5 Jul 2018 |

Mobile money agents are a crucial asset for mobile money providers and have been key to the growth of the industry over the last decade. In December 2017, there were over 2.9 million active agents and 690 million registered customer ...

Introducing the GSMA Mobile Money Certification

Video

Monday 14 May 2018 |

The GSMA Mobile Money Certification defines and promotes excellence in the provision of mobile money services. It is based on independent assessments of a provider’s ability to deliver secure and reliable services, to protect the ...

GSMA Mobile Money Certification Principles

Document

Thursday 12 Apr 2018 |

The GSMA Mobile Money Certification is a global initiative to bring safer, more transparent, and more ...

Green paper on Iraq Draft Telecommunications Laws

Document

Tuesday 3 Apr 2018 |

This is a consolidated position paper (“Green Paper”) which summarizes the recommendations and observations of the experts during the multi-stakeholder workshop, organised under the auspices of the Iraq Communications and Media ...

2017 State of the Industry Report on Mobile Money

Document

Monday 26 Feb 2018 |

2017 saw a number of new trends in mobile money – from the accelerated growth of bank-to-mobile interoperability, to the emergence of South Asia as the fastest growing region, and a raft of innovations designed to reach the most ...

Enabling rural coverage: regulatory and policy recommendations to foster mobile broadband coverage in developing countries

Document

Monday 5 Feb 2018 |

This report responds to the need of tackling the regulatory barriers preventing operators from extending coverage of mobile broadband networks to rural areas in emerging markets. To do so, it provides a coherent set of recommendations ...

Instant Payment Notification (IPN) Hub: Accelerating the Pay-As-You-Go (PAYG) Utilities sector through mobile money

Document

Monday 29 Jan 2018 |

Globally, 1.2 billion people lack access to electricity. The pay-as-you-go (PAYG) solar industry uses an innovative model to provide customers access to electricity in remote areas while allowing them to pay for it incrementally using ...

MIDDLE EAST MOBILE OPERATORS WILL BE 5G EARLY ADOPTERS, ACCORDING TO NEW GSMA REPORT

Document

Monday 9 Oct 2017 |

Adoption of Mobile Across Diverse Region Driving Innovative New Services, Generating Employment and Connecting the Unconnected Dubai: The GSMA today published a new report, titled

The Mobile Economy – Middle East and North Africa 2017

Document

Monday 9 Oct 2017 |

By mid-2017, there were 365 million unique subscribers across the Middle East and North Africa (MENA) region, accounting for 63% of the population. Global subscriber penetration overtook MENA during the course of 2015. As a result, ...

Ecosystem Accelerator Innovation Fund Start-up Portfolio

Document

Wednesday 9 Aug 2017 |

Bringing impactful mobile solutions to the people and places that need them most, generating the greatest socioeconomic impact.

State of the Industry Report on Mobile Money

Document

Tuesday 4 Apr 2017 |

Two billion people remain unbanked, without access to safe, secure, and affordable financial services. The GSMA Mobile Money programme is working with mobile operators and industry stakeholders to create a robust mobile money ...

The Mobile Economy 2017

Document

Sunday 3 Apr 2016 |

By the end of 2016, two thirds of the world’s population had a mobile subscription – a total of 4.8 billion unique subscribers. There is a clear geographic shift underway, with Asia Pacific set to account for two thirds of the 860 ...

The Mobile Policy Handbook: An Insider’s Guide to the Issues – 2017

Document

Monday 3 Apr 2017 |

A country’s citizens benefit most when the private and public sectors work together in a spirit of openness and trust. This is why the GSMA is committed to supporting governments and regulators in their efforts to introduce pro- ...

5G Spectrum Public Policy Position

Document

Thursday 2 Feb 2017 |

This paper updates the GSMA’s key 5G spectrum positions. It is available in English, French and Spanish, and focuses on the areas where governments, regulators and the mobile industry should cooperate to make 5G a success. 5G is ...

2015 Mobile Insurance, Savings & Credit Report

Document

Monday 23 May 2016 |

In 2015, mobile insurance, mobile savings, and mobile credit continue to positively impact the lives of unbanked or underserved people and the wider the mobile financial services ecosystem. This report looks at the availability and ...

2015 State of the Industry Report on Mobile Money

Document

Tuesday 22 Mar 2016 |

Since 2011, GSMA Mobile Money has been tracking the progress of the mobile money industry through the State of the Industry Report on Mobile Money. Now in its fifth year, this report explores mobile money availability and the spread of ...

(Video) International remittances via mobile money: what makes it an excellent channel?

Resource

Tuesday 15 Oct 2019 |

Tillman Bruett, Manager of Digital Finance at the United Nations Capital Development Fund (UNCDF), discusses the transformative impact of mobile money-enabled international remittances for low-income people, and the importance of ...

(Video) International remittances via mobile money: The importance of industry collaboration

Resource

Tuesday 15 Oct 2019 |

GSMA’s Claire Scharwatt discusses the importance of collaborating with the industry to ensure international remittances via mobile money are facilitated safely and securely and consistent with global standards and local policy and ...

Innovative mobile digital identity solutions: Financial inclusion and Birth Registration

Resource

Tuesday 15 Oct 2019 |

This case study looks at two start-ups that are using mobile technology to establish functional and foundational identities in the Caribbean and Burkina Faso, and looks at how those could be developed to provide people with further ...

Distribution 2.0: The future of mobile money agent distribution networks

Resource

Tuesday 15 Oct 2019 |

Mobile money agents are a crucial asset for mobile money providers and have been key to the growth of the industry over the last decade. In December 2017, there were over 2.9 million active agents and 690 million registered customer ...

GSMA PathFinder: Solving provider look-ups to enable mobile money interoperability

Resource

Tuesday 15 Oct 2019 |

Mobile money services are now widespread – as of the end of 2017, there were 276 deployments in 90 markets globally. As mobile money services mature, there is growing demand for interoperability both with other mobile money services, ...

Introducing the GSMA Mobile Money Certification

Resource

Tuesday 15 Oct 2019 |

The GSMA Mobile Money Certification defines and promotes excellence in the provision of mobile money services. It is based on independent assessments of a provider’s ability to deliver secure and reliable services, to protect the ...

GSMA Mobile Money Certification Principles

Resource

Tuesday 15 Oct 2019 |

The GSMA Mobile Money Certification is a global initiative to bring safer, more transparent, and more ...

Green paper on Iraq Draft Telecommunications Laws

Resource

Tuesday 15 Oct 2019 |

This is a consolidated position paper (“Green Paper”) which summarizes the recommendations and observations of the experts during the multi-stakeholder workshop, organised under the auspices of the Iraq Communications and Media ...

2017 State of the Industry Report on Mobile Money

Resource

Tuesday 15 Oct 2019 |

2017 saw a number of new trends in mobile money – from the accelerated growth of bank-to-mobile interoperability, to the emergence of South Asia as the fastest growing region, and a raft of innovations designed to reach the most ...

MIDDLE EAST MOBILE OPERATORS WILL BE 5G EARLY ADOPTERS, ACCORDING TO NEW GSMA REPORT

Resource

Tuesday 15 Oct 2019 |

Adoption of Mobile Across Diverse Region Driving Innovative New Services, Generating Employment and Connecting the Unconnected Dubai: The GSMA today published a new report, titled

The Mobile Economy – Middle East and North Africa 2017

Resource

Tuesday 15 Oct 2019 |

By mid-2017, there were 365 million unique subscribers across the Middle East and North Africa (MENA) region, accounting for 63% of the population. Global subscriber penetration overtook MENA during the course of 2015. As a result, ...

Ecosystem Accelerator Innovation Fund Start-up Portfolio

Resource

Tuesday 15 Oct 2019 |

Bringing impactful mobile solutions to the people and places that need them most, generating the greatest socioeconomic impact. Download

State of the Industry Report on Mobile Money

Resource

Tuesday 15 Oct 2019 |

Two billion people remain unbanked, without access to safe, secure, and affordable financial services. The GSMA Mobile Money programme is working with mobile operators and industry stakeholders to create a robust mobile money ...

The Mobile Economy 2017

Resource

Tuesday 15 Oct 2019 |

By the end of 2016, two thirds of the world’s population had a mobile subscription – a total of 4.8 billion unique subscribers. There is a clear geographic shift underway, with Asia Pacific set to account for two thirds of the 860 ...

The Mobile Policy Handbook: An Insider’s Guide to the Issues – 2017

Resource

Tuesday 15 Oct 2019 |

A country’s citizens benefit most when the private and public sectors work together in a spirit of openness and trust. This is why the GSMA is committed to supporting governments and regulators in their efforts to introduce pro- ...

5G Spectrum Public Policy Position

Resource

Tuesday 15 Oct 2019 |

This paper updates the GSMA’s key 5G spectrum positions. It is available in English, French and Spanish, and focuses on the areas where governments, regulators and the mobile industry should cooperate to make 5G a success. 5G is ...

2015 State of the Industry Report on Mobile Money

Resource

Tuesday 15 Oct 2019 |

Since 2011, GSMA Mobile Money has been tracking the progress of the mobile money industry through the State of the Industry Report on Mobile Money. Now in its fifth year, this report explores mobile money availability and the spread of ...

Spotlight on Rural Supply: Critical factors to create successful mobile money agents

Resource

Tuesday 15 Oct 2019 |

Although mobile money services have extended further into rural areas than more traditional financial services have been able to in the past, rural customers still remain an underserved segment. A key barrier to reaching these ...

Airtel Kilimo project update: Insights from the midline

Resource

Tuesday 15 Oct 2019 |

Download: Airtel Kilimo project update: Insights from the midline    

Digital inclusion and mobile sector taxation in Jordan

Resource

Tuesday 15 Oct 2019 |

Download: Digital inclusion and mobile sector taxation in Jordan

Mobile Economy Arab States 2014

Resource

Tuesday 15 Oct 2019 |

View : Mobile Economy Arab States 2014

Mobile Policy Handbook 2014

Resource

Tuesday 15 Oct 2019 |

The Mobile Policy Handbook 2014:  An Insider’s Guide to the Issues - is an updated window into industry perspectives, a signpost to regulatory best practice and a portal to more information.

New Discussion Paper on Smartphones & Mobile Money: The Next Generation of Digital Financial Inclusion

Resource

Tuesday 15 Oct 2019 |

This blog post is co-written by Mireya Almazán and Elisa Sitbon. Converging trends offer great promise for the next generation of digital financial ...

Promising Starts in Mobile Microinsurance: Tigo Senegal & Telenor Pakistan

Resource

Tuesday 15 Oct 2019 |

The global microinsurance market is estimated at 4 billion individuals, but the cost of selling and administering low-value policies makes microinsurance uneconomical for many traditional providers. Mobile phones have the potential to ...

Entertainment: the missing M4D value-added service

Resource

Tuesday 15 Oct 2019 |

Is a greater focus on entertainment the key to still-elusive scale in M4D? I’ve been asking myself that question ever since a recent trip to visit with our 

Arab States Mobile Observatory

Resource

Tuesday 15 Oct 2019 |

This Report (the “Report”) has been prepared by Deloitte LLP (“Deloitte”) for the GSM Association (GSMA) in accordance with the contract with them dated 12 September 2012 (“the Contract”) and on the basis of the scope and limitations ...

Mobile Identity: A Regulatory Overview

Resource

Tuesday 15 Oct 2019 |

This paper provides an overview of the regulatory background and key policy issues associated with digital and mobile identity services. Its objective is to inform and stimulate discussion on the key policy principles required for the ...

Mobile Signature in Turkey – A Case Study of Turkcell: MobilImza

Resource

Tuesday 15 Oct 2019 |

In 2007, Turkey was the first country to launch a mobile signature solution – Turkcell’s “MobilImza” service. Since then, the solution has evolved, the number of available services has increased, and usage per subscriber has multiplied ...