Consumer Affairs

Building trust and transparency in mobile connectivity

Mobile phones are the most widely adopted consumer technology in history. As mobile broadband connectivity continues to evolve and spread, growing numbers of people rely on mobile devices to stay connected. It is, therefore, essential for the mobile industry to deliver safe and secure technologies and apps that inspire trust and confidence. At the same time, consumers need to be aware of their role in avoiding risks. The GSMA is highly engaged, on behalf of its members, on a number of consumer-protection issues such as child online protection, EMF and health, data protection and privacy.