MWC20 Barcelona Summit: Identity as a service empowering the digital economy

Start: Sunday 23 February 2020 9:30 am

End: Sunday 23 February 2020 5:00 pm

Venue: Barcelona Aquarium del Port Vell, Moll d'Espanya, s/n, 08039 Barcelona, Spain

Location: Barcelona

On Wednesday the GSMA announced the cancellation of MWC Barcelona 2020. Regretfully, this means that the Identity Summit due to be held on Sunday 23 February, at the Barcelona Aquarium, has also been cancelled. We are sure that you will be as disappointed as we are about this news, but the health and safety of our attendees has always been of paramount importance to us. This difficult decision was made with due regard to the safe and healthy environment in Barcelona and Spain, and because of the global concern regarding the coronavirus outbreak. The related travel concerns and other circumstances made it impossible for the GSMA to hold the event.

The Host City Parties respect and understand this decision and the GSMA will continue to work in unison with them in relation to MWC Barcelona 2021.

Our sympathies at this time are with those affected in China, and all around the world.

We appreciate your support and understanding and we look forward to welcoming you again at future events.

Further updates from the GSMA, with regard to the main event, are on our website and can be found on


Contact information. Banking details. Location. Payments. Everything one tap away, in the palm of your hand.

With the growth of the digital economy, our digital identity and personal data have become prevalent in our everyday lives. This translates into new challenges for businesses when it comes to protecting and managing customer data from cyber fraud, something which can be complex and costly.

The mobile industry can protect, simplify and streamline the digital economy for its customers. On one hand, operator data can give confidence to individuals transacting over the internet through secure smart transactions that enhance their experience. On the other hand, this operator data represents new revenue opportunities for businesses in the financial service sector.

We are convening the mobile industry at the Identity Summit to showcase the commercial opportunities afforded through collaboration with technology and industry partners to empower the flow of the digital economy. Experts in the industry will be sharing insights from risk scoring models and KYC data to redesigning the identity ecosystem with decentralised identity.

This event is aimed at businesses in the Financial Services sector who would like to learn more about how operators and technology partners can help them explore new revenue streams and streamline processes as well as those operators who would like to take advantage of their unique position in providing real-time data for identity and personal data management.

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Breakfast will be available from 08:30 for guests on arrival

Time Session Speaker
09:30-09:40 Welcome & Overview of the identity landscape Where is identity now? What are the operators doing? Who was been successful and what have they done to create that success to date. Richard Cockle, Head of Identity, GSMA
09:40-10:00 KEYNOTE: Turkcell became the first market globally to meet commercial sustainability with their adoption of Mobile Connect.  

  • Understand how they grew their ‘Fast-Log-in’ service from simple log-in on their self-care app to integration across their e-commerce platform.
  • What’s next for Turkcell’s Identity services?
Burak Akinci, Digital Communication & Advertising Services Director, Turkcell
10:00-10:30 KEYNOTE:  What is identity?  Why is it important?  What is the bigger picture and where are the trends taking us?  What does the future hold?  

  • The world is undergoing a global digital transformation and businesses are facing increasing pressure to provide customers with secure and frictionless experiences when they connect, authenticate and pay.
  • Digital and physical convergence, and being identified digitally, is becoming an integral part of our daily lives. Identity is becoming the universal and vital credential to enable movements and interactions.
  • What are the major trends impacting our industry and the world?  What is the role of the MNOs vs Banks and Governments?
Ea ChailliouxVP Ecosystem Engagement, Digital Business Unit, IDEMIA
10:30-11:00 KEYNOTE:  The need for identity has never been greater.    

  • What are the banks/businesses doing to combat identity theft and fraudulent use specifically; what are the challenges and how are they overcoming them.  How the operator’s unique position, and real-time assets, can accelerate the opportunities for more trusted digital identity services.
Ante Sladojevic, Senior Product Manager, Infobip
Jean-Baptiste Boix, Fraud Services, Banque Casino
Alexandre Gavina, A2P Marketing Manager,  Bouygues Telecom
11:00-11:15 PRESENTATION:  Providing a complete digital onboarding journey, compliant with KYC/AML requirements for Identity Proofing         

  • With the growing number of eSIM enabled devices, (forecasted 2Bn shipments in 2025), MNOs are uniquely positioned to deliver a fully automated self-service customer on-boarding journey to businesses, compliant with KYC requirements, and delivering reduced costs for businesses and greater convenience for consumers. 
Emir Aboulhosn, VP of Digital Domains, Connectivity and IoT Security, Idemia
11:15-11:45 Break
11:45-13:00 Overcoming the Challenges of the Future: With the growth of digital transactions and requirement to protect users and secure their ongoing trust, its vital that fraud is recognised early and appropriate measures are in place to mitigate against it now and for the future. Host: Brian Gorman, Director, Commercial Propositions, Identity, GSMA
PRESENTATION: New authentication solutions for banks including a demonstration of use cases using MSISDN verification solutions Michelle Wheeler, SVP, Industry Relations, Payfone
PRESENTATION: Explore how the financial services industry is using data intelligence to deliver an appropriate level of authentication based on the risk score of the customer. Ryan Gosling, Head of Partnerships and Business Development, Callsign
PRESENTATION: SKT will launch its new fraud proposition in South Korea. Hear about how user data is informing and strengthening security in this crucial area. Andy Kim, Head of PASS Platform, SK Telecom
PRESENTATION: What are the potential threats and opportunities resulting from the  impact of PSD2 Strong Customer Authentication in Europe. Brian Johnson, SVP, Identity,  US and APAC, Boku
PRESENTATION: A case study of how UK operators and the financial services industry in the UK have worked closely together to develop a successful SIM Swap fraud solution. Keiron Dalton, Mobile Identity Strategy, EE
Glyn Povah, Global Product Development, Telefonica
13:00-14:00 Lunch
14:00-15:30 In the physical world we all have control of our identity and what information we may choose to divulge about ourselves; in the online world we don’t, and with growing concerns around privacy a new paradigm taking a more decentralised approach to identity which puts the user back in charge (self-sovereign) is gathering momentum. Setting the scene:                        Host: David Pollington, Head of Services Technology, GSMA

  • Problem statement and vision for decentralised identity
  • High-level overview of the trust triangle (Issuers, Holders, Verifiers)
  • Wider application of DID frameworks beyond identity (ToIP)
Andy Tobin, Managing Director, EMEA, Evernym

  • Streamlining and strengthening customer onboarding within the Financial Services sector
  • Benefits to the user (UX), to the Verifier (e.g., reduced onboarding costs) and to the national economy
Derek Ryan, Partner, Deloitte
SK Telecom

  • Introduction to the “Initial” commercial pilot being launched in S. Korea, the business partners and use cases it encompasses and the mid-long term commercial rationale/objectives
  • Overview of the technical framework that underpins “Initial” and how this could be expanded to provide worldwide interoperability and support cross-border use cases
David Pollington, Head of Services Technology, GSMA

  • Aims and principles of decentralised identity and the importance of open standards
  • Overview of Microsoft’s activities and vision in the decentralised identity space
Nasos Kladakis,Principle Product Manager, Identity and Access, Microsoft

  • Overview of IBM’s activities and vision in the decentralised identity space and their work in Hyperledger etc.
Dr Saritha Arunkumar, IBM Master Inventor, Security Leader, IBM UK
Panel Q&A
15:30-16:00 Break
16:00-17:15 We are all looking for new ways to enhance revenue and grow our share of the market.  How can the mobile industry support your business growth targets?


Mobile data holds value for both operators and businesses alike; understand how the Czech Republic and Turkey are using theirs to build new risk scoring propositions for the financial services sector with the aim of:

  • Improving the quality of the risk assessment process i.e. approving more loans for consumers
  • Strengthening the fight against fraud by working with banks to build better risk scores and user insights
  • Creating new opportunities to drive revenue growth through new, secure identity services
Host: Brian Gorman, Director, Commercial Propositions, Identity, GSMA
Marek Novotny, Credit Management Director, O2
Jan Romportl, Centre of Artificial Intelligence, O2
Pavel Vlasany, Head of Payments and Collection, T-Mobile
Emrah Anayurt, COO, Organon Analytics
Fatih Turkoglu, Head of Big Data &Analytics Consulting Business and Cloud,  Turkcell
17:15-17:30 So, what are the next steps?  Mobile industry is in a position to protect, simplify and streamline the digital economy for business and users alike.

  • Join the GSMA identity Programme – get involved
  • MCIG and Mobile Connect
  • Learn from those operators already working on this and from our partners in industry
Richard Cockle, Head of Identity, GSMA
17:30-20:00 Networking Reception: Meet the experts


Brian Johnson

SVP, Identity, US and APAC, Boku

Brian serves as SVP of Sales for the Identity products at Boku. Brian works with Wallet, Remittance, Financial Institutions and Fintech companies around the globe to plan and implement Identity and Fraud solutions that begin with the mobile number as the identifier.Brian has been a global BD and Sales leader in the mobile space for a number of years. Prior to Boku, Brian ran BD for a Telefonica company. He was an early leader in the One Time Passcode (OTP) SMS space. Leading Sales at Twilio, Nexmo and mBlox (Sinch)

Ryan Gosling

Commercial Director, Callsign

Ryan serves as Commercial Director at Callsign, helping Banks, Telco’s, E-Commerce, Government and Technology Partners provide their customers with world-class digital identity solutions and protection from fraud.

Previous to Callsign, Ryan spent 10 years at the UK’s largest online Financial Institution – Lloyds Bank, managing Digital Fraud. Responsible for Digital fraud & loss prevention, as well as the banks mobile authentication strategy and supplier management.

Keiron Dalton

Mobile Identity Strategy Lead, EE

Keiron has worked in the world of mobile identity for the past 10 years, focused on data insights specifically from mobile operators. With experience ranging from the GSMA to end customer service provision, he’s now focused on supporting the mobile identity push within BT. ‘Doing is discovery

Andy Tobin

Managing Director EMEA, Evernym

Andy Tobin is responsible for Evernym’s activities in the EMEA region, and head of business development globally. He is a key member of the team that created the world’s first self – sovereign identity network, Sovrin, and open sourced its code as Hyperledger Indy. Andy spent 11 years at
Telefonica where he ran all non-voice technology, built a mobile bank, and launched the iPhone in the UK. Prior to that he was responsible for e-and m-Commerce at Logica, where he also built the world’s first m-Commerce server way back in 1999

Dr Saritha Arunkumar

Master Inventor, Security Leader, IBM

Saritha Arunkumar, BE MBA PhD is a security leader and master inventor. Saritha has 20+ years of experience all being in IT Security space and has been working in wide span of roles such as Security Lead, Consultant, Specialist, Senior Architect and now Security Leader. Saritha has gained deep expertise in Identity and Access Management solutions,
Decentralised Identity, Blockchain Security, Web Services security, and Public key Infrastructure, Cryptography, Privacy solutions and Internet security. Saritha has created reference architectures and best proactices for security blockchain solutions and applied it to various clients across the globe. Most of the projects that she has been involved revolve around creating end-to-end security architectures, designs and security solutions. Her vast experience with major banks, insurance firms, social security organizations, telecommunications, trading organizations, retail has made her Subject Matter Expert in defining end-to-end security architecture, high level and detail security designs and Infrastructure security solutions.

She has presented in a number of conference proceedings and has published papers on Security and has a big list of patents. Her research contribution to the wider community has
been demonstrated from time to time by chairing and presenting at Internal security seminars/workshops. She has enhanced her personal eminence through external collaborations and connections and is a Fellow of the British Computer Society. PhD in Mobile Security, MBA Operations Management, Winner of Top 100 Asian Stars in UK Tech 2018, Winner of 50 most influential women in cyber-security UK by SC, Highly Commendable Disruptor and Top 100 most influential BAME tech leaders in the UK 2018 and 2019, Winner of TechWomen50 2017, Runner up of Women of the Future 2013, Outstanding Innovation Award winner 2017 at IBM, IBM Hero 2019– these are some of the accolades.

Ea Chaillioux

VP Global Ecosystem Engagement, Digital Business Unit, IDEMIA

Ea Chaillioux, VP Global Ecosystem Engagement, Digital Business Unit at IDEMIA.

Ea is leading the Global Ecosystem Engagement activity in IDEMIA’s Digital Business Unit where she engages with global and local players such as technology alliances, regulators, humanitarian organizations with a focus on Digital inclusion and financial inclusion, with the aim to share our expertise and enable business opportunities with IDEMIA’s Financial Institutions and Mobile Operators customers.

Previously, Ea was leading the Digital Solutions Business Line for Mobiles Operators Business Unit at IDEMIA covering marketing, presales, product experts, sales and operational teams. 

Before that, from 2007 to 2012, Ea was an account manager and then Head of the customer team in charge of business development of a strategic mobile operator customer at Nokia Siemens Networks. 

Between 1998 and 2007, she held various positions in Sales at Siemens Networks.

Emir Aboulhosn

VP of Digital Domains, Connectivity and IoT Security, IDEMIA

Emir joined IDEMIA in 2017 through the acquisition of his company Otono and is currently the VP of Digital Domains, Connectivity and IoT Security where he leads the development of IDEMIA’s eSIM connectivity solutions. 

In 2011, Emir started Otono Networks, a telecommunications company with a diverse portfolio including a disruptive global roaming MVNO, and a patented self-activating prepaid SIM card.

In 2014, Emir collaborated with Apple to launch a new service selling subscriptions directly to iPad users through the Apple SIM. This laid the foundation for Otono’s journey into eSIM, and evolved into today’s platform which solves the eSIM connectivity challenges for MNOs and OEMs worldwide.

Ante Sladojevic

Senior Product Manager, Infobip

Product building and business development professional, Ante is playing a key role in Infobip’s Mobile Identity solution as a Product Manager. With more than 16 years of valuable business experience,Ante has dedicated the last several years specializing in the development of new technologies such as Mobile Identity, Biometrics, and other Identity tech. A tech devotee, Ante is always open to discussing advances in technology, innovation, communication, customer security, and upgrading the way businesses interact with their audiences.

Nasos Kladakis

Principle Product Manager, Identity and Access, Microsoft

Nasos Kladakis is a Principal Product Manager Lead specialising in Identity and Access Management (IAM, CIAM). He is leading a global team of PMs – Solutions Architects, in the Microsoft Identity Product Group, focusing on Customer Identity and Access Management (CIAM), Decentralised Identities and other cutting edge Identity technologies. Assisting organisations worldwide to choose the right IAM solutions for their employees, partners and customer.

Marek Novotny

Director of Credit Management , O2 Czech Republic

Marek is responsible for Credit Management unit in O2 Czech Republic (before Telefonica Czech Republic), telecommunication leader in Czech Republic-from 2006. Prior to his role at O2 are Credit Scoring, Credit Risk Strategy, Collection process, Revenue Assurance and Settlement with Sales network. He was responsible for integration of both teams during merge of fixed provider (Czech Telecom) and mobile operator (Eurotel Praha), for implementation of new Credit Scoring and Collection solution and many other projects. He began his career in the Investment and Post Bank. Next nine years he spent on the Czech capital market, working in different brokerage houses trading on Prague Stock Exchange as Head broker, Manager of Trading and four years as CEO of P&P Brokers (later Charles Bridge Securities). Marek is Vice-Chairman of SOLUS (Credit Bureau in Czech Republic), responsible and representing Telecommunication sector. He is also Executive Director of O2 Financial Services, daughter company of O2 Czech Republic, providing new financial services for O2 customers and partners.

Jan Romportl

Chief Data Scientist, Czech Republic, O2

Jan has 16 years of experience with AI and man-machine interaction, both from academic research and from a commercial environment.

Jan is the director of and Chief Data Scientist at O2 Czech Republic. He has Ph.D. in Artificial Intelligence, master’s degree in cybernetics and control engineering, and another master’s degree in philosophy. Before joining O2 in 2015, Jan had 12 years of academic research and teaching experience in AI, man-machine interaction, speech technologies and philosophy. He was Head of Department of Man-Machine Interaction at New Technologies Research Centre, University of West Bohemia, and a senior researcher at Department of Cybernetics. He’s currently a member of Department of Philosophy at the same university and he also cooperates with Centre for Theoretical Study of Charles University and with Czech Effective Altruism Group. He organises Prague AI Safety Meetup and he tries to be helpful to the Czech AI Safety and Alignment community.

Emrah Anayurt

COO, Organon Analytics

Emrah serves as COO of Organon Analytics, which is the place that he could pursue his passion for connecting algorithms with the data. It is his and the company’s vision to make artificial intelligence available to everyone. He has led the development of more than 250 systems that are based on AI and machine learning in different sectors such as banking, telecommunications, entertainment, transportation and cyber security. These systems helped companies and business professionals to make more than 500 billion decisions. He has 13 years of industry experience in data science, machine learning and artificial intelligence applications. He holds a bachelor’s degree in statistics and a master’s degree in financial engineering

Michelle Wheeler

SVP, Industry Relations, Payfone

Michelle Wheeler is the SVP of Industry Relations at Payfone and has more than 25 years of experience in the communications industry with deep experience in operational credit and fraud strategies. Michelle’s career has focused on enabling operators around the world to leverage data and analytics to solve business problems. At Payfone, she is responsible for identifying technology needs within the communications industry and driving adoption.
A recognized expert in her field, Michelle has spoken at numerous conferences worldwide, most recently at GSMA in Shanghai and Bangkok, and has been quoted in countless articles. She served as a CFCA (Communications Fraud Association) board member for 10 years and is a long standing member of the TRMA (Telecommunications Risk Management Association), where she drove the creation and adoption of Fraud Types, Techniques and Terminology. She has previously served on Utica College’s Economic Crime Institute board, the first undergraduate and graduate degree program to fight economic crime in the USA. Michelle is a retired sergeant in the US Army.

Pavel Vlasaný

Senior Manager of Payments and Collection Strategy, T Mobile, Czech Republic

Pavel is a senior finance leader with a proven record in managing, integrating and developing diverse finance teams. Extensive experience in credit risk, collections, billing and treasury. Passionate about bringing and implementing innovations with fast return on investment.

Andy Kim

Head of PASS Platform, SKT

Andy majored in computer science and has been working in IDENTITY / AUTHENTICATION area since 2010. He launched a service called T-AUTH in 2016 and In 2018, the platform was changed to a common brand of 3 Korean MNO called “PASS”. PASS has secured 26 million active users since its launch (55% of total customers). It is Korea’s No. 1 authentication platform that processes 1.1 billion customer certificates every month. Andy is an expert in identifying and brokering the needs of Service Providers and End Users and currently serving 30,000 partners. Now, Andy is running a “Zero Fraud” project with governments, telecommunications companies and financial companies to get rid of all Fraud.

Glyn Povah

Group Head of Product, Mobile Identity, LUCA, Telefónica

Glyn is Global Product Director at Luca,Telefonica’s division specifically focused on creating propositions from insights. Working with the UK banks he helped create the initial sim swap product which is now part of Telefonica’s core offering across its global markets.

Burak Akinci

Director of Digital Communication & Advertising Services , Turkcell

Burak is responsible for the Personal Cloud, Digital Identity, Advertising, Digital Telco and Messaging service

Fatih Turkoglu

Head of Big Data & Analytics Consulting Business and Cloud, Turkcell

Fatih is a management professional with a proven track record in various business, data and technology domain. In his career, he has solid experiences on various disciplines from Business & Digital Strategy, Product Development to New Operating Model Design in IBM, Accenture and Turk Telekom. Currently, he is leading Turkcell B2B Data Monetization & Cloud Business Area with new business scale-up focus. He initiated some new business model by leveraging Turkcell Mobile Data to help Finance, Retail, Tourism, FMCG Industries.

Richard Cockle

Head of Identity, GSMA

Richard Cockle, Head of Identity at GSMA, leads an international team developing new identity capabilities using Mobile Connect. He expanded the business reach of Mobile Connect to 70 mobile operators in over 30 countries, reaching over half a billion people worldwide.

With over 15 years of experience leading vital projects in the mobile ecosystem, Richard has an exceptional understanding of the key challenges being faced by the industry. In the past, Richard led the GSMA IoT programme where he secured industry agreements to key standards for M2M chipset design and remote SIM provisioning. These two are widely deployed nowadays. Richard also has a wealth of experience working with governments and regulators.

In addition, Richard Cockle currently holds an advisory role with HR Tech consultancy SilverCloudHR, where he works with blue-chip companies to develop and implement their HR Tech strategies. Prior to the GSMA, Richard held a number of technology delivery roles in Vodafone and BT.

Brian Gorman

Financial Services Vertical Lead, GSMA

Brian is the Financial Services Vertical Lead at GSMA leading activities to enhance collaboration between the Financial Services vertical and the mobile eco-system. This reflects the strategy requested by the GSMA board to get closer to key verticals and better understand their needs.

His career includes product and commercial management in banking and mobile telecoms including O2, Lloyds and Barclays. As well as Telecomms, heading up the Digital Product team, Commerce, at Telefonica UK.


David Pollington

Senior Technical Director, GSMA