Identity Hangout: The future happening now
Digital identity is the cornerstone of the complete digital experience that consumers now expect. Common tasks such as enrolling for a new service, logging into an existing service, making changes to an account, or performing a remote payment, all rely on consumers having a trusted digital identity and being able to prove who they are online.
Mobile operators have a crucial role to play in the digital identity ecosystem. Their unparalleled global footprint, materialized by large customer reach, is their best asset. On this solid foundation, they can grow their business both by enhancing their existing services and by providing value-added services to third parties.
The GSMA was in conversation with Ea Chaillioux, VP Ecosystem Engagement, Digital business Unit at IDEMIA, discussing what’s digital identity, the revenues for mobile network operators behind digital identity, how to protect customer personal data, and which trends could impact the evolvement of digital identities, such as big data, artificial intelligence and blockchain.
VP Global Ecosystem Engagement, Digital Business Unit, IDEMIA
Ea Chaillioux, VP Global Ecosystem Engagement, Digital Business Unit at IDEMIA.
Ea is leading the Global Ecosystem Engagement activity in IDEMIA’s Digital Business Unit where she engages with global and local players such as technology alliances, regulators, humanitarian organizations with a focus on Digital inclusion and financial inclusion, with the aim to share our expertise and enable business opportunities with IDEMIA’s Financial Institutions and Mobile Operators customers.
Previously, Ea was leading the Digital Solutions Business Line for Mobiles Operators Business Unit at IDEMIA covering marketing, presales, product experts, sales and operational teams.
Before that, from 2007 to 2012, Ea was an account manager and then Head of the customer team in charge of business development of a strategic mobile operator customer at Nokia Siemens Networks.
Between 1998 and 2007, she held various positions in Sales at Siemens Networks.
Head of Identity, GSMA
Richard Cockle, Head of Identity at GSMA, leads an international team developing new identity capabilities using Mobile Connect. He expanded the business reach of Mobile Connect to 70 mobile operators in over 30 countries, reaching over half a billion people worldwide.
With over 15 years of experience leading vital projects in the mobile ecosystem, Richard has an exceptional understanding of the key challenges being faced by the industry. In the past, Richard led the GSMA IoT programme where he secured industry agreements to key standards for M2M chipset design and remote SIM provisioning. These two are widely deployed nowadays. Richard also has a wealth of experience working with governments and regulators.
In addition, Richard Cockle currently holds an advisory role with HR Tech consultancy SilverCloudHR, where he works with blue-chip companies to develop and implement their HR Tech strategies. Prior to the GSMA, Richard held a number of technology delivery roles in Vodafone and BT.