Introduction module

This video will introduce the concept of Design Thinking. You will meet Victor, Amira, Rose and Tao, design thinkers and entrepreneurs who will explain how Design Thinking has helped them overcome challenges and build more successful businesses. You will also hear inspiring stories of how Design Thinking is shaping the work of organisations around the world.

This introduction to Design Thinking (DT) explores four key Design Thinking principles:

1. DT is a solution-based approach to solving problems;
2. DT puts the costumer at the centre of the proccess;
3. DT helps validate assumptions; and
4. DT is a process where you learn by doing.

This video explores five attitudes that can help you develop a Design Thinking mindset:

1. Build your confidence;
2. Be constructive;
3. Have empathy;
4. Learn from failure; and
5. Trust the process.

In this video, we will take you through the core phases involved in the Design Thinking process:

1. Setting the scene;
2. Research;
3. Ideation;
4. Create and test loop; and
5. Implement.

As the benefits that Design Thinking offers to you may vary, we have created four unique training tracks from which you can choose from. Watch the video to understand what each track will cover and which track you can benefit the most from:

1. Putting the user at the centre of your proccess;
2. Prototyping and testing;
3. Mapping your organisation’s ecosystem; and
4. Internal engagement.