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Disaster Response – Programme Overview

Research on the role of mobile networks in disaster response highlights their extraordinary resilience and their ability to facilitate critical communication between humanitarian agencies, affected populations and the international community. The power of mobile was evident in the aftermath of the Haitian earthquake which saw a proliferation of new coordination and response strategies that were built around this platform. Mobile’s role in disaster response will only grow, and as the ecosystem becomes more complex, a better understanding of how the global GSMA community can lend support is needed.

The GSMA Mobile for Development Disaster Response Programme works with mobile operators to determine how they can most effectively support each other and improve preparedness and resilience among networks in disasters. The programme works to identify how the mobile industry can best help affected citizens and humanitarian organisations on the ground following a crisis.

Through research and engagement with mobile and humanitarian stakeholders, the GSMA aims to create a community where it can share best practices and create a robust, coordinated response mechanism to harness the power of the mobile network. The Disaster Response Programme makes recommendations on the most effective support that the industry can provide to mobile operators, humanitarian actors and affected populations.

The Disaster Response team works with humanitarian organisations, governments, NGOs and the broader mobile ecosystem on a national, regional and global basis to drive the creation and adoption of coordinated, impactful solutions and practices that leverage the ubiquity of the mobile technology.

Through this global initiative, the GSMA is building a blueprint fostering strengthened collaboration between mobile ecosystem members. This blueprint will improve network preparedness and restoration, and provide more effective, coordinated support to humanitarian organisations and populations impacted by crisis.