Unlocking Access to Utility Services: The Transformational Value of Mobile

The mission of the Mobile for Development (M4D) Utilities programme is to unlock commercially sustainable business models that leverage mobile to deliver energy, water and sanitation services to underserved communities, thus helping to achieve United Nations’ Sustainable Development Goal 6 and Goal 7.

In our second Annual Report we highlight the transformational role of mobile in improving the delivery of essential services to the underserved, and the increasing viability of the business models currently being implemented.

Since its inception in 2013, M4D Utilities has awarded grants to 34 organisations across the globe offering mobile-enabled utility services. It has engaged with mobile network operators (MNOs) and key players from the broader ecosystem to accelerate the development of mobile-enabled solutions for the utilities sector. Together, these engagements have combined to give us a unique opportunity to examine the mobile-enabled utility sector in depth. This report covers three areas: emerging trends, MNO collaboration and funding in the utility sector.

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