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Disaster Response – Meet the Team

Kyla Reid

Head of Disaster Response, GSMA Mobile for Development

As Head of the Disaster Response Programme, Kyla is responsible for leading the mobile industry in improving resilience and engaging in coordination initiatives that most effectively support citizens and humanitarian organisations on the ground following a crisis. The Disaster Response Programme aims to improve preparedness, integration and cooperation between mobile operators, governments, the humanitarian response community and disaster-affected populations.

Kyla joined GSMA in September 2010 as a member of the Mobile Health team in the Mobile for Development. Before joining the GSMA, Kyla worked as Lead Researcher and writer for the humanitarian website and at the Crisis States Research Centre at the London School of Economics and Political Science. Kyla has conducted field research across East Africa and has worked for a variety of NGOs and policy institutes focused on complex emergencies, HIV/AIDS and socio-economic development.

Kyla holds a MSc. in Development Management from the London School of Economics and earned a BAH in Development Studies from Dalhousie University in Canada. .

Fionán McGrath

Disaster Response Consultant

Fionán is a Disaster Response Consultant at the GSM Association. In this role, he supports mobile network operators as they develop network preparedness and resilience strategies and works to foster collaboration among all players in the disaster response field. Fionán’s career background is as a telecoms engineer and product manager and most recently he joined from the GSMA Mobile Money for the Unbanked team. Prior to that, he spent seven years working in the roaming and managed services domain for vendors, mobile operators and signalling providers including work in emerging markets in Africa, Asia and the South Pacific.

Fionán holds an MBA with distinction from HULT International Business School and earned his Masters and Bachelor degrees from University College Dublin.

Olly Parsons

Assistant Project Manager

Olly joined GSMA in August 2013, having previously supported a number of projects in the Research and Higher Education Division of the Royal Geographical Society (with IBG). Olly has conducted several ICT4D related research projects across East Africa, on vulnerabilities, OSM and community mapping, and on the spread of hate speech. Olly has provided research assistance to a number of other projects including for UNICEF and Lloyds.

Olly holds a MSc. in Practicing Sustainable Development with ICT4D and a BSc. in Geography from Royal Holloway University of London.