Industry data and insights
Since it was launched in 2009, the Mobile Money Programme has been collecting and analysing industry data in order to track the progress of and provide insights around the performance of mobile financial services deployments which target unbanked and underserved customers.
More information about the programme’s key data and insights resources are available below.
Global Adoption Survey of Mobile Financial Services
The Global Adoption Survey of Mobile Financial Services is an annual survey conducted by the Mobile Money Programme which captures quantitative information about the performance of mobile financial services. This data is used to develop the global State of the Industry report, and each survey respondent receives an individual benchmarking report in return for supplying their data. All data shared with the Mobile Money Programme is kept confidential and is governed by strict non-disclosure agreements.
The 2016 survey can be downloaded below:
- Mobile Money Survey
- Credit and Savings enabled by Mobile Money Survey
- Insurance enabled by Mobile Money Survey
Please email email@example.com for any questions or comments about the Global Adoption Survey.
Individual Benchmarking Reports
All Global Adoption Survey participants receive a confidential Benchmark Report, providing detailed insights into the relative performance of their mobile financial service. A sample version of the Benchmark Report can be viewed below.
With our State of the Industry Report on Mobile Financial Services now in its sixth year, this special 2016 ...Read more
A license is typically required to offer international remittance services in conjunction with a mobile money ...Read more
At the beginning of 2016, Jordan became the first country in the Middle East and North Africa to have ...Read more
To better understand the success factors for mobile money, the GSMA partnered with Shawn Cole, a professor at ...Read more
Mobile technologies are increasingly becoming ubiquitous across the developing world: out of the 4.8 billion ...Read more
This is the third in the series of blog posts highlighting the role of mobile money in providing safe and ...Read more
For years, the mobile money industry in Latin America has been playing catch-up with the rest of the world. ...Read more
Today, the GSMA is releasing the Decade Edition of its State of the Industry Report on Mobile Money. While ...Read more
At the World Humanitarian Summit last year, the GSMA committed to broaden the remit of Humanitarian ...Read more