Orga Systems chosen to manage operator’s business support systems (BSS) and third-party applications
Improving quality and efficiency of BSS and 3rd party applications
The agreement will also give the operator the opportunity to have a supplier in charge of its BSS with Orga Systems, delivering solutions and services which focus on operational predictability, precision of execution, service guarantee and cost-efficiencies.
Orga Systems will not only manage the operator’s BSS, it will also be responsible for third-party applications, such as the modules responsible for managing:
- All the operator’s mediation for top-ups, promotions and balance inquiries;
- On-line network transactions and interconnectors;
- Database management of historical data of prepaid customer transactions;
- Collection of external database and interaction with charging systems.
The focus on process, cost and optimising service management through a structured managed services contract will harmonise the operator’s billing system and help to enable more profitable business.