Expanding the Route Mobile Group portfolio
The purchase of C2C follows Route Mobile’s earlier acquisitions of Indian based SMS and Value Added Service (VAS) solutions provider Cellent Technologies and Singaporean based Defero Mobile.

Providing a range of customer support solutions including Voice, Non-Voice, back office processing and consulting services in the digital payment arena, the addition of this acclaimed ITES provider to the Route Mobile Group portfolio aims to offer the company’s customers unprecedented scope – everything through software application development and customisation, web support, BPO and document development, technical as well as customer care assistance, life cycle management and HR training.

“We embarked on an inorganic growth strategy last year with a vision to offer a wider bouquet of services to our enterprise customers,” says Rajdip Gupta, Group CEO, Route Mobile Limited. “Call 2 Connect is a welcome addition to our portfolio. The company’s experience and expertise of having worked with every telecom company in India will benefit our customers greatly. The customer centric approach both our companies have in common will help us strengthen our relationships with global telco partners, helping them to safeguard their investments, reduce their costs and ultimately create the stable business environments they are looking for.”

“Call 2 Connect was set up to provide exemplary customer service and has repeatedly won accolades for exactly that. We are convinced that Route Mobile, with its financial strength and global relationships, will take our services to enterprises globally. The acquisition will provide a critical fillip to our business in the national and international markets,” commented Aneel Sinhaa, Managing Director, Call 2 Connect India Pvt. Ltd.

About Route Mobile Limited
Route Mobile Limited (RML) is a global provider of communication services delivered via mobile phones that enable enterprises to create better customer experiences. Providing enterprises, aggregators, resellers and mobile network operators (MNOs) worldwide with tailored mobile technology solutions Route Mobile simplifies communications and helps customers bring their messages to life. Through its portfolio of comprehensive, flexible & innovative solutions including Mobile Messaging, Two Way Messaging, HLR Number Lookup, SMS Firewall, SMS Hubbing, Voice and Interactive Voice Response (IVR) Route Mobile meets and exceeds its customer’s requirements. Route Mobile Limited routes more than 2 billion messages per month.

Established 2004 in Mumbai (India) where the company is still headquartered, Route Mobile has offices in Bangalore, Hyderabad, New Delhi, Accra, Bangkok, Dubai, Jakarta, London, Lagos, and Singapore.

For more information, visit www.routemobile.com

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About Call 2 Connect India Pvt. Ltd.
Call 2 Connect India Pvt. Ltd. (Call 2 Connect or C2C) is a leading Information Technology Enabled Services (ITES) company headquartered in India. Established in 2003, C2C is a subsidiary of Arabi Holding Group Company K.S.C., one of Kuwait’s leading companies, listed on the Kuwait Stock Exchange (Arabi HOLDING Kuwait).

Offering world-class customer support solutions, back office & consultancy services, Call 2 Connect currently has over 1200 employees across offices in Mumbai, Patna, Noida and Bangalore. The company services most Indian telecommunications companies, as well as a variety of other organizations such as HDFC Bank, Kotak Bank, PNB, Tata AIG, Pidilite and  the Bihar Government.

For more information, visit www.call2connect.co.in