Hampshire, UK: Risk management and analytics expert, Neural Technologies,
has found that Western Europe and North America have the lowest rates of
mobile money implementation worldwide. 63% of global telcos are running one
or more mobile money service, but this rate falls to just 30% in Western
Europe. The findings form part of Neural’s Telecoms Risk Management Global
Survey 2016, which also features findings on operators’ attitudes to global
revenue losses, IoT and OTT services.


Africa and Southeast Asia showed the highest rates of offering contactless
payment services at 61% and 75% respectively, whilst Eastern European
respondents reported the highest implementation of money transfer services
at 67%. Global mobile phone-based money transfer, financing and
microfinancing service M-Pesa, whose Africa-based services are supported by
Neural Technologies, entered the Eastern European market in Romania in 2015
and expanded into Albania later in the same year.


Luke Taylor, CCO and Deputy CEO of Neural Technologies, commented: “Neural
have been working in the Mobile Money arena for many years, so it is really
useful to see the operators’ attitudes both regionally and globally. At
Mobile World Congress last week in Barcelona, the GSMA announced that mobile
money services exceeded one billion transactions in December 2015 with 100
million new registered accounts becoming active in 2015. Mobile money
services are becoming an increasingly important part of the global telecoms
and banking industries and we will only see it grow further in years to
come. 


Fraud continues to be perceived as the biggest threat from offering mobile
money services. Over 80% of our respondents cited it as their primary
concern. However, it was encouraging to see 45% of global respondents
recognising mobile money as a channel for new services and revenues. In
Africa, the Middle East and Southeast Asia, this rose to over 50% of
respondents, which gives us an indication on where these markets will be
heading in the next 12 and 24 months and beyond.”


In Central and Latin America, over 40% of respondents cited introducing
mobile money as an opportunity to show that the operators were being
innovative. Assisting the World Bank’s unbanked initiative was an
opportunity for 25% of those in Central Asia, which encompassed India,
Pakistan and Afghanistan, where large parts of the populations are unbanked.


To request a copy of the Survey Report, visit
www.neuralt.com/globalsurvey2016 
or for further information email [email protected]



Further Information

For further information, or to request an image to accompany this release,
please contact Chloe Purcell at Milner Strategic Marketing on +44 (0) 1473
633123 or [email protected]  



About Neural Technologies


Neural Technologies provides software to extract and analyse extensive and
disparate data across an organisation to provide insight and intelligence,
empowering corporations to mitigate operational loss and financial risk,
improve efficiencies and show significant revenue protection and generation
capabilities.


Neural Technologies has a presence in Europe, North America, South America
and Asia Pacific with customers in 45 countries worldwide. Founded in 1990,
the company has built an international reputation for providing quality
solutions to increase the bottom-line for its customers around the globe.