DeafTawk

Company

DeafTawk provides real-time, on-demand access to sign language interpretation services.

Problem

There are more than 10 million people in Pakistan’s deaf community, who face communication barriers due to limited access to sign language interpreters.

Solution

DeafTawk aims to empower the deaf community of Pakistan by bridging the communication gap with the rest of society through digital technology. DeafTawk used the GSMA grant they received in July 2021 to provide access to quality sign language interpretation services through digital technology. This included a video relay solution for one-on-one interpretation, group calling and interpretation through AI and machine learning.

Impact

Since partnering with the GSMA, DeafTawk has:

– Onboarded more than 54,000 new users in Pakistan, including 20,918 female users with hearing impairments and 1,134 female interpreters.

– Improved quality of life for 91% of their customers.

– Launched in Singapore, Sri Lanka (in partnership with Dialog Axiata) and Puerto Rico.

A message from the founder

“It is very important that persons with disabilities are creating solutions because they understand the pain point of their community.”

– Abdul Qadeer, Co-founder and COO, DeafTawk