Beyond one billion: Exploring the state of the mobile money industry

Start: Wednesday 10 June 2020 4:00 pm

End: Thursday 11 June 2020 11:00 am

Location: Online webinar (registration links below)

Watch this event on-demand

The webinar will be hosted at the following times. Please click on a link below to register for your preferred webinar:

  • Wednesday 10 June | 16:00 BST – Register
  • Thursday 11 June | 10:00 BST – Register

What do one billion registered accounts mean for the mobile money industry, mobile money users and the future of the mobile money ecosystem? And how did mobile money become a ‘two-billion-dollar-a-day’ industry?

Reaching the one billion mark is a tremendous achievement for an industry that is just over a decade old. However, what is not captured in this figure is the empowerment that comes with owning a mobile money account and the ability to access new, life-enhancing products and services through the mobile money ecosystem – which has become especially important during the COVID-19 pandemic as individuals and businesses have become increasingly dependent on the service.

In this webinar, we will dive into the core industry trends from the past year including; reaching what can only be described as a digital threshold, a clear shift towards the ‘payments as a platform’ model, the rise in providers becoming commercially sustainable, and the evolving regulatory landscape. We will also touch on how the industry is becoming a leading force in creating a digital future for all and will highlight mobile money’s contribution towards achieving the UN Sustainable Development Goals.

Save your seat to hear from the author of the State of the Industry Report on Mobile Money 2019 and understand the key trends and insights beyond the data, with the opportunity to ask questions.

Read the report



Nika Naghavi

Data & Insights Director

Nika is the Data & Insights Director for the Mobile Money Programme at the GSMA. In her role, she provides the programme and its stakeholders with intelligence and analysis on future trends and opportunities within the Mobile Money sector with a focus on emerging use cases, business models, disruptive innovation, best practices and social impact opportunities.

Nika joined GSMA in 2013 and has held various roles, including overseeing Mobile Money Programme’s publication and projects as well as designing an overarching data strategy to ensure that the Programme keeps providing the most relevant analytics and insights to meet the needs of the industry. Nika also led advocacy engagements related to the role of mobile money in reducing the costs of international remittances and collaborated with Harvard Business School to publish the first-ever large-sample quantitative analysis of the expansion of digital financial services.

Nika holds a PhD in Telecommunications Engineering from the Centre for Telecommunications Research at King’s College London.

Simon Andersson

Data Manager

Simon is an Analyst for the Mobile Money Programme. He works on the forecasting and estimating of mobile money trends globally, while also supporting the delivery of the State of the Industry Report. Prior to joining the GSMA, Simon worked at GlobalData as an analyst for Africa and the Middle East, where he was responsible for the analysis and forecasting of national telecom markets. As part of this role, Simon was also the dedicated analyst for mobile money. Simon also has several years of experience in financial research in the City of London. Simon holds a Business Economics degree (BA) as well as an MSc in Development Economics from SOAS, University of London, where he focused on the ‘Mobile Phone revolution in Africa’ and its impact on financial inclusion, incomes and political transparency.