Mobile for Development
Meet The Team

Leadership

Yasmina McCarty

Head of Mobile for Development

Yasmina McCarty

M. Yasmina McCarty is the Head of Mobile for Development at the GSMA, where she leads a global team delivering digital innovations in agriculture, energy, water, sanitation, health, financial services, identity, humanitarian response and gender equality. Yasmina’s work brings together mobile operators, tech innovators, donors, and policy makers to tackle inequality; This work has impacted more than 55 million people to date.

Before joining the GSMA, Yasmina co-founded GreenMango, a social enterprise in India, helping low-income entrepreneurs grow their small businesses. As CEO of GreenMango, Yasmina was recognized as a TED India Fellow, Echoing Green Fellow, and Cartier Women’s Initiative Asia Laureate. Yasmina previously worked in microfinance, developing customer insights and financial products in emerging markets.

Yasmina holds an MBA from London Business School and Columbia Business School and a BS cum laude from Northwestern University. In 2017 she was named as a World Economic Forum Young Global Leader.

Programme Leadership

Max Cuvellier

Head of M4D Utilities & Ecosystem Accelerator

Max Cuvellier

Max is Head of the GSMA’s Mobile for Development Utilities and Ecosystem Accelerator programmes. The former works to unlock commercially sustainable business models that leverage mobile to deliver affordable and improved energy, water and sanitation services in emerging markets, while the latter supports mobile operators and innovators in driving scale in unique, commercially and socially sustainable products and services in emerging markets. Max joined the GSMA in late 2012 as the Senior Commercial Programme Manager of the Connected Women team, supporting mobile operators and partners in their efforts to target resource-poor women through grants and technical assistance; he then managed the M4D Impact programme. Prior to joining the GSMA, Max worked at Orange Middle East and Africa, first as a Project Manager, then as the Business Development & Strategic Marketing Manager, based in Jordan and in France. Max started his career as a Telecom Strategy Consultant with Altai Consulting, where he worked on projects for Roshan in Afghanistan and Asiacell in Iraq. Max holds a Masters in Management from HEC School of Management, Paris, France, and a Masters in International Management from ESADE Business School, Barcelona, Spain.

Ruan Swanepoel

Head of Mobile Money

Ruan Swanepoel

Ruan Swanepoel is the Head of the GSMA’s Mobile Money programme, where he oversees the strategic direction of the programme, engaging with a broad range of external stakeholders. Prior to joining the GSMA, he worked in Southeast Asia for Wing Cambodia as the Chief Commercial Officer.

Ruan has qualifications from the University of Technology in Cape Town and has over 18 years experience in the telecommunications and financial services industry. Previously based in Tanzania, Ruan worked across a number of African countries on both digital and traditional financial services strategies with a core focus in developing and managing sustainable financial services. Ruan is passionate about the development of consumer products and digital innovation, having overseen many projects, involving a number of world firsts; cross border remittances on mobile wallets, interest distribution to mobile customers on their digital wallets, and enabling interoperable wallets with all mobile operators in Tanzania.

Natalia Pshenichnaya

Head of Programme

Natalia Pshenichnaya

Natalia Pshenichnaya is the Head of the AgriTech Programme. She is overseeing the portfolio of projects across Africa and Asia as well as investment decisions and implementation support to members and partners.

She has been working on mobile solutions for rural since 2010, mostly overseeing implementation of mobile agriculture services across Asia and Africa. Natalia has been leading on GSMA’s research in mobile agriculture space and has published variety of resources for the agriculture development practitioners.

She has also been instrumental in setting up business intelligence and M&E functions across programmes. Prior to working with GSMA Natalia has worked with a mobile operator MegaFon in Russia specialising in VAS development and marketing. She holds an MBA from the University of Oxford and MS in Economics from the University of St. Petersburg, Russia.

Kyla Reid

Head of Mobile for Humanitarian Innovation & Digital Identity

Kyla Reid

As Head of the Mobile for Humanitarian Innovation and Digital Identity programmes, Kyla is responsible for working with mobile operators, governments and NGOs to identify the opportunities, barriers, and value of mobile as a scalable and trusted platform for enabling digital identity, and accelerating the impact and delivery of a digital humanitarian future.

Kyla has been with the GSMA since 2012 and has played a key role in the inception and leadership of new programmes within Mobile for Development, including Mobile Health and Disaster Response. Most recently Kyla led the industry-wide Humanitarian Connectivity Charter, now with over 140 mobile operator signatories, UN and NGO endorsement and a footprint in over 107 countries. In her work at the GSMA, Kyla engages with a wide range of stakeholders from both the private and development sectors, identifying opportunities to create shared value and sustainable social impact using mobile technology.

Kyla has conducted field research across East Africa and has worked for a variety of NGOs and policy institutes focused on complex emergencies, HIV/AIDS and socio-economic development. Kyla holds a MSc. in Development Management from the London School of Economics and earned a BAH in Development Studies from Dalhousie University in Canada.

Claire Sibthorpe

Head of Connected Women & Connected Society

Claire Sibthorpe

Claire is the Head Connected Women and Connected Society at GSMA. Connected Women is focused on accelerating digital and financial inclusion for women and reducing the gender gap in mobile internet and mobile money services. Connected Society is focused on supporting the mobile industry to increase access to and adoption of the mobile internet for the underserved.

Claire has been working for over 20 years with public, private and international development organisations on social policy and service delivery with a focus on information and communications technology (ICT) policy and practice. She has developed, managed and implemented programmes in Africa, Asia and the UK including as a senior consultant at Atos KPMG Consulting and at IDRC. Claire holds an MSc in Social Research Methods (2012) and an MSc in Social Policy and Planning in Developing Countries (1997) from the London School of Economics and Political Science (LSE).

Cross-Functional Business Team

Philippe Bellordre

Programme Director for Mobile for Development

Philippe Bellordre

Philippe is the Programme Director for Mobile for Development (M4D), responsible for the delivery of the different M4D programmes, in collaboration with the M4D team, GSMA members and partners. He joined GSMA in 2012 and has held various roles including Project Manager for IP Interconnection and Programme Manager for Mobile Money. Prior to GSMA, Philippe worked 10 years in various project management roles within Orange: he managed commercial projects on B2C rich communications services (RCS) and B2B voice and data services. He was also responsible for the modelling of termination costs for Orange France. Earlier in his career, he was responsible for the standardisation and implementation of Multimedia Messaging Services in Orange. Philippe has a Master in Business Administration from the University of Warwick and a Master of Science from the University of Bristol.

Edele Sheehan

Marketing Director, M4D, Regions and Digital

Edele Sheehan

As Marketing Director for Mobile for Development, Regions and Digital, Edele is responsible for global marketing and communications across all M4D initiatives, engaging with mobile operators, tech innovators, donors, governments and international organisations. Edele joined the GSMA in 2013 as Marketing Manager for the mHealth team, working on a mobile nutrition initiative in Sub-Saharan Africa, and went on to hold the role of Marketing Director, Operations and Regions, ensuring the right framework was in place to facilitate the growing marketing team. Prior to joining the GSMA, Edele worked in a number of commercial and marketing leadership roles in the premium FMCG sector in Spain, the UK and Ireland. Edele has also worked at the International League Against Epilepsy and at a start-up focused on international airtime transfer to emerging markets. Edele holds a Bachelor of Commerce degree and is currently completing an MA in Media and International Conflict, both from University College Dublin.

Gerald Rasugu

M4D Director, Africa

Gerald Rasugu

Gerry is the Director of Mobile for Development in Africa. Prior to joining the GSMA, Gerry was the Technical Lead, Agent Network Group at Enclude Solutions (formerly ShoreBank International & Triodos Facet). He has a wealth of experience in the branchless banking arena, notably from the world acclaimed M-PESA, where he pioneered the set-up of the agent network in Kenya that was responsible for taking financial services closer to the people. Gerry is also experienced in designing and building agent networks which support financial inclusion, having worked on the bKash initiative in Bangladesh, the first of its kind. Gerry has also worked on initiatives in other regions and countries including Uganda, Fiji Islands, India, Sri Lanka, Madagascar, Bangladesh, Pakistan, Indonesia, Peru, Ethiopia and most recently Brazil. Gerry has worked globally with numerous telecom partners and financial institutions. In addition to strong experience in sales and distribution across East Africa and the Pacific region, Gerry has interacted with regulatory bodies to help formulate policies for Mobile Financial Services. Gerry has also co-published an agent training document.

Rahul Shah

M4D Director, APAC

Rahul Shah

Rahul currently serves as the Mobile for Development (M4D) Director for the APAC region, where he manages M4D’s portfolio of programmes that aim to find innovative, commercially sustainable solutions to a variety of socio-economic problems through partnerships between mobile operators, tech innovators, governments and development organisations. Prior to this, Rahul worked in the M4D Utilities team at GSMA where he managed grants and provided advisory services to operators on the opportunity in the energy, water and sanitation sectors. Rahul has a varied professional background. He spent over a decade in the engineering of wireless communications systems and network planning. Post-MBA, he switched tracks to general management and worked in solar energy and media & entertainment. Rahul has an MSEE with a major in communications and digital signal processing from the University of Missouri-Rolla and an MBA in general management from IIM-Ahmedabad.

Kim Viljoen

Insights Manager

Kim Viljoen

Through research and analysis of trends within Digital Health, Kim generates intelligence on best practices and opportunities for the mHealth Programme and its stakeholders. As Insights Manager, she provides thought leadership on business models and implementation strategies for delivering impactful digital health solutions at scale. In her previous role as Business Intelligence Manager for the GSMA mNutrition Initiative, she managed the design and implementation of the business intelligence, and monitoring and evaluation work streams producing actionable insights to inform the optimisation of mHealth services across eight markets in sub-Saharan Africa. Kim holds a BSc in Mechanical Engineering from the University of Stellenbosch and a wealth of experience in the digital health and mobile telecoms industries. She is passionate about creating socio-economic impact in emerging markets. Kim has recently joined the Assistive Tech team, supporting Mobile for Development’s efforts to drive social and economic inclusion of persons with disabilities through innovative digital solutions.

Tegan Palmer

Senior Manager, M&E, M4D Programme Services

Tegan Palmer

As Senior Manager for M&E, Tegan works across M4D towards consistent, meaningful and exciting methodologies and evidence. Her responsibilities range from project-specific evaluation, where she devises and orchestrates studies to understand socio-economic impact, to development and deployment of effective programme and grant level M&E activities. She sources and contracts M&E experts, as well as building the team and capacities in-house. Tegan is interested in data management and is exploring ways to deploy technology to improve evidence gathering in the department.

Before taking on this role, Tegan spent five years applying her analytical skills to Mobile for Development’s mAgri programme as the Business Intelligence Manager, supporting the services launched under the mNutrition initiative. She has also worked as an English teacher in Taipei and Paris.

A Masters in Psychology of Education from the University of Bristol gave Tegan her passion for behaviour change and taught her the power of statistics. She holds a BA in Philosophy from the University of Warwick.

Rinchin Gaekwad

Analyst – Monitoring & Evaluation, Mobile for Development

Rinchin Gaekwad

Rinchin works as a consultant to provide monitoring, evaluation and learning support to a diverse portfolio of five programmes that comprise the GSMA-DFID Strategic Partnership (Connected Women, Connected Society, Ecosystem Accelerator, Digital Identity and M4D Utilities). She helps teams measure the performance and effectiveness of their projects and guides them in seeking evidence that demonstrates their impact. She is an advocate for utility-focused evaluations and believes M&E systems should enable adaptive management. Rinchin has field experience of working with data and managing teams in frontline humanitarian contexts such as Iraq, Eastern Ukraine and Haiti. Her recent work, as an independent consultant, includes a labour market study in South Sudan and an evaluation of a strategic communications project aimed at irregular migrants in Ethiopia. Rinchin pursued B.Sc (Hons.) in Computer Science from University of Delhi. She then obtained a Master in International Security as a French Government Scholar at the Paris School of International Affairs. She speaks Marathi, Hindi, French and English.

Connected Society Team

Claire Sibthorpe

Head of Connected Women & Connected Society

Claire Sibthorpe

Claire is the Head Connected Women and Connected Society at GSMA. Connected Women is focused on accelerating digital and financial inclusion for women and reducing the gender gap in mobile internet and mobile money services. Connected Society is focused on supporting the mobile industry to increase access to and adoption of the mobile internet for the underserved.

Claire has been working for over 20 years with public, private and international development organisations on social policy and service delivery with a focus on information and communications technology (ICT) policy and practice. She has developed, managed and implemented programmes in Africa, Asia and the UK including as a senior consultant at Atos KPMG Consulting and at IDRC. Claire holds an MSc in Social Research Methods (2012) and an MSc in Social Policy and Planning in Developing Countries (1997) from the London School of Economics and Political Science (LSE).

Helen Croxson

Market Insights Director for Connected Society and Connected Women

Helen Croxson

Helen is the Market Insights Director for the Connected Women Initiative. She is responsible for leading the insights portfolio of work which provides support to operators in the form of learnings about how to shrink the Gender Gap in mobile phone ownership and usage. Helen is a knowledgeable research professional with 20+ years’ experience and a career that spans: media and telecoms, agencies, clients and media owners, working in research and communications planning. Prior to joining the GSMA Helen was Consumer Understanding & Research Director for Africa for Millicom, responsible for leading Millicom Africa’s primary research initiatives, delving into the needs and aspirations of African consumers, future proofing the Tigo brand and providing direction for the development of new digital products and services.

Claire Scharwatt

Advocacy Director, Connected Women and Connected Society

Claire Scharwatt

As Director of Advocacy for GSMA Connected Society and Connected Women programmes, Claire Scharwatt leads on the development of policy and advocacy work and manages external relations and partnerships with key international organisations to support GSMA members accelerate digital inclusion and financial inclusion, with a particular focus on women. A recognised expert in mobile financial services, Claire has been driving a number of strategic initiatives at the GSMA including the launch of GSMA Mobile Money Certification scheme - the first global certification scheme for mobile money services, the development of a global advocacy campaign to reduce to cost of international remittances, as well as successful in-country engagements with mobile operators and governments across West Africa, North Africa and the Middle East to enable the growth of mobile money through bold regulatory reforms. She comes with a wealth of experience in data analysis, having designed and led GSMA’s global Adoption Survey of Mobile Financial Services which collects industry supply side data on an annual basis, contributing to make the GSMA a key knowledge hub for the industry. Prior to joining the GSMA, Claire worked as a strategy consultant at Hystra Consulting and as a researcher at INSEAD’s Social Innovation Centre. Claire graduated from Sciences Po with a specialisation in Social Innovation and holds a master degree from top French engineering school Ecole Centrale Paris.

Jonathan Vesey

Global Market Engagement Director

Jonathan Vesey

Jonathan Vesey, Global Market Engagement Director Jon is the Market Engagement Director for Connected Society at the GSMA. In this role, he leads a team to engage mobile network operators members, as they develop their plans for connecting the remaining two billion global citizens. Prior to joining the GSMA in 2016, Jon worked for Millicom International Cellular, where he led a group wide smartphone and mobile internet adoption programme for their African markets. Before that, Jon worked for several tier one mobile operators over 17 years including EE, Orange & BT in a mix of product, commercial & market development roles. Jon has a BA Hons in Business Studies from the Leeds Business School in the UK.

Julia Burchell

Insights Director & Lead on National Dialogues

Julia Burchell

Julia is the global lead on the GSMA National Dialogue initiative, which convenes mobile industry leadership and senior policymakers to identify how closer public-private collaboration at a national level can help progress towards the UN Sustainable Development Goals. Julia has been with the GSMA for eight years, driving innovation projects that aim to achieve both commercial and social impact at scale. She specialised in gender and mobile before leading research into mobile value added services and industry partnerships. Julia has a strong background in corporate communications, having previously represented organisations across the telecommunications, utilities, accountancy and law industries. She holds a first class BA in English from the University of Nottingham and an MA in Writing from Goldsmiths University.

Genaro Cruz

Regulatory Specialist

Genaro Cruz

Genaro conducts mobile broadband coverage expansion projects in West Africa and LATAM and provides support on regulatory/policy best practices for network expansion across several countries. Genaro joined the GSMA after a professional degree in public administration. During his studies, he had the opportunity to work for public institutions like the French Ministry of Economy and the British Business Bank on projects related to technology and economic policy. Prior to this, Genaro worked as a project manager developing new services for a telecom operator in France. He worked across a series of markets including mobile voice, mobile apps and TV services. Genaro holds a Telecommunications Engineering degree from UNAM university in Mexico, a masters degree in Networks and Computer Systems from Telecom Paristech, and a Masters in Public Administration and Public Policy from the London School of Economics.

Calum Handforth

Senior Insights Manager

Calum Handforth

Calum manages a range of insights projects focusing on connectivity, having previously worked on GSMA's Digital Identity programme. Prior to joining the GSMA, Calum worked as a digital measurement consultant focusing on identifying the success of digital interventions. He has a background in international development, monitoring and evaluation, digital connectivity, strategy consulting, and policymaking – including at local, national, and global levels. This included working in a UK government Behaviour Change Team, where he ran one of the largest Randomised Controlled Trials undertaken by government; and leading on key aspects of telecoms policy. Calum is also a Churchill Fellow, and travelled to a range of countries to explore international approaches to digital, data, and connectivity. Beyond this, Calum has significant experience of infrastructure delivery - including 3G, 4G, WiFi, and full-fibre infrastructure; as well as exploring potential use-cases for 5G and IoT. In partiular, his work on full-fibre has been cited as an example of best practice in the UK. Calum has an MSc in Development Studies from the London School of Economics, is completing an MSc in Epidemiology from the London School of Hygiene and Tropical Medicine, and is undertaking a part-time PhD in Behavioural Science from University College London.

Jonathan Bordage

Market Engagement Manager, GSMA

Jonathan Bordage

Jonathan is the Market Engagement Manager for the Connected Society team and focuses on designing and coordinating mobile internet adoption programmes with operators and the mobile ecosystem in Africa and Asia and supporting wider Francophone Africa engagements.

Jonathan has previously worked for Millicom International where he oversaw their digital media strategy in Africa and Latin America and launched multiple marketing campaigns to increase smartphone adoption and data usage. Prior to joining the GSMA, Jonathan was working as a Group Communications Manager at IHS Towers where he drove their corporate communications and ran CSR initiatives and partnerships across their Africa operations.

Jonathan holds a Master’s degree in International Business from Montpellier Business School France and a Master’s in Business Administration from Universidad Catolica de Cordoba, Argentina.

Sam Ormiston

Project Manager

Sam Ormiston

Sam joined the GSMA in March 2018 and took over as the Project Manager for Connected Society in December 2018. He is also the Project Manager for the GSMA-Sida partnership which includes the National Dialogues workstream. As a Project Manager Sam is responsible for ensuring Connected Society delivers on its objectives on time and within budget. Before joining GSMA Sam was the Project Manager for a coffee-growing company in St. Vincent and the Grenadines and prior to that was the Murchison Project Programme Coordinator for an NGO in Uganda. Sam holds a Master’s degree in International Development: Environment and Development from Manchester University and Master’s in Anthropology from Edinburgh University.

Rosie Leary

Marketing Manager for Connected Women and Connected Society

Rosie Leary

Robert Wyrzykowski

Insights Analyst, GSMA

Robert Wyrzykowski

Phoebi Kiboi

Market Engagement Manager, GSMA

Phoebi Kiboi

Eleanor Samsworth

Assistant Project Manager, GSMA

Eleanor Samsworth

Mobile Money Team

Ruan Swanepoel

Head of Mobile Money

Ruan Swanepoel

Ruan Swanepoel is the Head of the GSMA’s Mobile Money programme, where he oversees the strategic direction of the programme, engaging with a broad range of external stakeholders. Prior to joining the GSMA, he worked in Southeast Asia for Wing Cambodia as the Chief Commercial Officer.

Ruan has qualifications from the University of Technology in Cape Town and has over 18 years experience in the telecommunications and financial services industry. Previously based in Tanzania, Ruan worked across a number of African countries on both digital and traditional financial services strategies with a core focus in developing and managing sustainable financial services. Ruan is passionate about the development of consumer products and digital innovation, having overseen many projects, involving a number of world firsts; cross border remittances on mobile wallets, interest distribution to mobile customers on their digital wallets, and enabling interoperable wallets with all mobile operators in Tanzania.

Bart-Jan Pors

Director of Inclusive Financial Technology

Bart-Jan Pors

Bart-Jan is Director of Inclusive Financial Technology for the GSMA’s Mobile Money Programme. His team researches, develops, test, and pilots the latest technologies, and ensuing operating models, that are relevant to the future of mobile money. He is responsible for the GSMA Inclusive Tech Lab, in which the GSMA, mobile money operators, technology providers, payments companies, and other industry stakeholders can work together to develop and trial technological solutions for the industry’s biggest challenges and opportunities related to financial inclusion of the poor.

Before joining the GSMA, Bart-Jan consulted companies around the globe in the domain of mobile and digital payments, including operators, handset manufacturers, banks, and regulators. After, he managed a business unit for UL, working with leading handset manufacturers and financial institutions to bring their innovative mobile payments services to market in 25+ countries.

Bart-Jan has worked and lived abroad in various countries, including the US, Brazil, Switzerland, and Sudan. He holds a PhD in physics from Leiden University.

Nika Naghavi

Data & Insights Director

Nika Naghavi

Nika is the Data & Insights Director for the Mobile Money Programme at the GSMA. In her role, she provides the programme and its stakeholders with intelligence and analysis on future trends and opportunities within the Mobile Money sector with a focus on emerging use cases, business models, disruptive innovation, best practices and social impact opportunities.

Nika joined GSMA in 2013 and has held various roles, including overseeing Mobile Money Programme’s publication and projects as well as designing an overarching data strategy to ensure that the Programme keeps providing the most relevant analytics and insights to meet the needs of the industry. Nika also led advocacy engagements related to the role of mobile money in reducing the costs of international remittances and collaborated with Harvard Business School to publish the first-ever large-sample quantitative analysis of the expansion of digital financial services.

Nika holds a PhD in Telecommunications Engineering from the Centre for Telecommunications Research at King’s College London.

Killian Clifford

Policy and Advocacy Director

Killian Clifford

Killian Clifford is the Director for Policy and Advocacy for GSMA Mobile Money. He oversees the work of three teams – Advocacy, Regulation and Mobile Money Certification. Killian leads on engagement with international development organisations and brings a development focus to the output of the mobile money policy area.

Killian has over 20 years’ experience across financial services and development. Following a career in banking he was involved in the first roll outs of mobile money across Africa and Asia. He subsequently created his own consultancy business focused on digital financial services working with regulators, donors, operators and banks. He holds a MSc in Finance from University College Dublin (UCD) and a MA in Development from the Institute of Development Studies at Sussex University.

Brian Muthiora

Regulatory Director, Africa

Brian Muthiora

Brian Muthiora is the Regulatory Specialist for the GSMA Mobile Money Programme, and is based in Nairobi. In this role he provides tailored support to mobile operators in Sub Sahara Africa and MENA regions helping them find solutions to the regulatory barriers inhibiting the growth of their mobile money services and also delivers GSMA’s key messages to regulatory audiences in the region.

Brian is a regulatory practitioner with 10 years’ corporate experience spanning converged telecommunications and digital financial services. He joined the GSMA from Safaricom where he spent five years providing legal and regulatory support for M-PESA and contributed to the development of Kenya’s digital financial services regulatory framework.

Brian is an Advocate of the High Court of Kenya and holds LLB and LLM degrees. He is a postgraduate alumnus of Monash University’s Faculty of Law.

Anant Nautiyal

Senior Manager, Inclusive Tech Lab

Anant Nautiyal

Anant Nautiyal is a Manager for the Mobile Money Programme at GSMA. In this role, Anant manages engagements in markets in order to create interoperable mobile money schemes and to foster collaborative actions to launch ecosystem services (such as government payments, merchant payments, and more). Prior to joining GSMA, Anant worked at the International Telecommunication Union (ITU) in Geneva, and in philanthropic and consulting roles in the ‘mobile for development’ space. Through his previous engagements, Anant has worked closely with mobile operators across Asia, Africa, the Middle East and Latin America. He brings his strong experience of developing country contexts and the corporate sector to this role.

Francesco Pasti

Senior Manager, Inclusive Tech Lab

Francesco Pasti

Francesco is a Senior Services Manager for the Mobile Money Programme. He supports mobile money operators to analyse market opportunities, launch and scale new and existing ecosystem initiatives. Prior to joining the GSMA, Francesco worked for Finalta, a McKinsey & Company Solution, where he consulted banks in both European and emerging markets on how to improve their frontline efficiency through benchmarking and best-practice insight. Francesco holds a master degree in Finance and Development from SOAS University in London and a BA in Business Administration from Bocconi University in Milan.

Juliet Maina

Advocacy and Regulatory Manager

Juliet Maina

Juliet is the Advocacy and Regulatory Manager, Mobile Money, Mobile for Development. In this role, she is responsible for shaping positions taken by some of the world’s largest and most influential companies. She is directly involved in the dialogue between regulators, business, and public interest groups and speaks regularly at conferences to build a broad network of players in the industry. Juliet is also responsible for authoring content that should become the reference materials for policymakers and private sector actors seeking to understand the future of mobile money regulation. Juliet joins the GSMA from the law firm TripleOKLaw Advocates, where she was responsible for setting up and leading the Telecommunications, Media and Technology (TMT) practice. She has experience working at the ICT regulator in Kenya, and Pygma Consulting, an ICT Consulting firm in South Africa. Juliet received her LL. B with Honors from the University of Birmingham, UK in 2010 and later completed a Master’s program in ICT Policy and Regulation at the University of Witwatersrand, South Africa. Additionally, she has completed a Post Graduate Diploma in Business Administration at the Milpark Business School, South Africa.

Mariana Lopez

Senior Advocacy Manager

Mariana Lopez

Mariana is Senior Advocacy Manager for the GSMA Mobile Money Programme. In this capacity, she develops evidence-based research and advocacy positions for mobile money relevant policy areas, which include taxation, cybersecurity, digital credit, and green financial inclusion. She also leads GSMA’s engagement with key partners, such as the Alliance for Financial Inclusion, the World Bank Group, UN agencies, regulators and fintech companies.

Prior to joining the Mobile Money team, Mariana worked in the Connected Women programme where she coordinated the GSMA’s participation in the W20 process and in EQUALS, the Global Partnership to Bridge the Digital Gender Divide. Prior to joining the GSMA she worked in financial consulting and as a researcher on the root causes of gender-based violence in conflict situations.

Mariana holds a Masters in Global Governance and Diplomacy from the University of Oxford (2016) and is a PhD Candidate in Development Policy and Management at the University of Manchester. She has also spent time studying in Harvard, Stanford, George Washington University, and LSE.

Saad Farooq

Senior Advocacy Manager

Saad Farooq

Saad Farooq is the Advocacy and Regulatory Specialist for the Mobile Money programme at the GSMA and is based in London. With a global focus, Saad works towards advocating the enabling of regulatory policies to promote the role of mobile money as a tool for improving the social and economic lives of the poor. Saad is currently leading discussions with regulatory and commercial stakeholders signifying the role and achievements of mobile money as a strategic enabler for reducing the costs of international remittances in line with the United Nation’s Sustainable Development Goals. Prior to joining the GSMA, Saad was working for a mobile money issuer and was responsible for the development of new and innovative payments services and ensuring regulatory compliance in EU and MENA regions. Saad holds an MBA with a focus on strategy and international business.

Kennedy Kipkemboi

Regulatory Specialist

Kennedy Kipkemboi

Kennedy is a Regulatory Specialist for the Mobile Money programme. In this role, he is responsible for shaping positions taken by some of the largest and most influential companies in Sub-Saharan Africa and helping them find solutions to the regulatory barriers. He also contributes to designing and delivering GSMA’s key advocacy messages targeted at regulatory audiences in the region. Kennedy brings on board a wealth of experience from Safaricom Limited where he has worked in various roles in the past 9 years of his career. He has had vast exposure to converged telecommunications services and mobile money. Before Joining GSMA he worked at Safaricom Limited for 9 years where he specialised in Regulatory and Public Policy as well as Financial Services with an emphasis on Customer Management. While at the Regulatory & Public Policy department, Kennedy was responsible for the management of regulatory compliance and reporting which entailed tracking of enterprise wide compliance with regulatory obligations. In the Financial Services Division (M-PESA), he was a Training & Testing Analyst and was part of the team that ensured success in the migration of the M-PESA system to a new platform (Bringing M-PESA Home). Kennedy has a degree in Education (Economics & Geography) from Moi University and a Masters in Communications from the University of Nairobi.

Munir Bello

Technical Lead, GSMA Mobile Money Certification

Munir Bello

Munir is the Technical Lead for the GSMA Mobile Money Certification scheme, the first global certification scheme for mobile money services. In this role, Munir is responsible for managing the evolution of the Certification criteria, ensuring that a high bar is maintained in order to promote excellence in operational practices. Key arears covered include AML/CFT/Fraud, risk management, channel security and consumer protection.

Prior to joining the GSMA, Munir worked for seven years at Teasy Pay, where he was instrumental in the setting up, launching and scaling of its services. As the Head of Audit and Risk Management, Munir spearheaded the pilot and audits for the regulators to ascertain platform security and operational competence culminating in Teasy being fully licensed to operate as a mobile money provider.

Munir holds a Masters of Research in Enterprise Systems Implementation from Cranfield University, UK, a MSc in Business Information Systems with Management from Middlesex University, London and a BSc from Bayero University, Kano. In addition, he has a certificate in Digital Money from The Fletcher School at Tufts University and has participated in the Executive Education Programme on Rethinking Financial Inclusion at Harvard Kennedy School.

Jisas Lemasagarai

Senior Market Engagement Manager, IPN Hub

Jisas Lemasagarai

Lema is the Lead for the Mobile Money Instant Payment Notification (IPN) Hub. IPN Hub is an industry utility developed by the GSMA that provides a single point of integration between mobile money providers and the growing PAYG (pay-as-you-go) sector. Lema is responsible for the strategic development and scaling of the IPN Hub across Africa to connect all the major mobile operators to PAYG service providers (solar, water, sanitation, school fees, etc.). Prior to joining GSMA, Lema worked at Fenix International, a next generation energy and financial services company, as it scaled its operations into several markets in Africa, including Uganda, Kenya and Zambia. Previously, Lema worked at the Equity Group Foundation in Nairobi, Kenya where he ran digital innovation projects geared towards transforming the livelihoods of low income individuals in Africa through financial access. Before that, Lema has worked at Intel Corp (UK) and InMobi (Africa). Lema holds a BSc in Management Science and Engineering from Stanford University.

Sakshi Chadha

Regulatory Manager, Asia

Sakshi Chadha

Sakshi Chadha is a Market Engagement Manager-Asia for the Mobile Money Programme. Based in New Delhi, India, She works with mobile money industry on commercial, regulatory, and technology issues to encourage its growth to reach the underserved across Asia. She works to build a broad network of public and private sector actors committed to this goal. Prior to joining the GSMA, Sakshi worked with MicroSave leading digitisation initiatives with regulators, policy makers, bankers, MNOs and fintechs in India, Kenya and Nepal. Her work mostly focused on engaging with MNO and PPI players to develop business processes, work with government and regulators to launch and streamline digital welfare payments, and, to work with donors to study the impact of various FI initiatives. She has also consulted UNCDF on business planning and launch of mobile wallets in Nepal. Before this, she worked with Lehman Brothers and Nomura, and consulted IFC. Sakshi received an MBA from Indian School of Business, India and completed her bachelor from St. Stephen’s College, New Delhi. She is a certified Financial Risk Manager (FRM), GARP and Six Sigma Green belt.

Simon Andersson

Data Manager

Simon Andersson

Simon is an Analyst for the Mobile Money Programme. He works on the forecasting and estimating of mobile money trends globally, while also supporting the delivery of the State of the Industry Report. Prior to joining the GSMA, Simon worked at GlobalData as an analyst for Africa and the Middle East, where he was responsible for the analysis and forecasting of national telecom markets. As part of this role, Simon was also the dedicated analyst for mobile money. Simon also has several years of experience in financial research in the City of London. Simon holds a Business Economics degree (BA) as well as an MSc in Development Economics from SOAS, University of London, where he focused on the ‘Mobile Phone revolution in Africa’ and its impact on financial inclusion, incomes and political transparency.

Julian Hoffman

Data Analyst

Julian Hoffman

Julian is a Data Analyst for the Mobile Money Programme. He works on the analysis and visualisation of global mobile money data, while also supporting the delivery of the State of the Industry Report. He holds an MSc in Smart Cities and Urban Analytics from University College London (UCL) where he applied Data Science to tackle some of the fundamental problems facing the urbanised world. Before this, he completed a BSc in Economics from Universite Libre de Bruxelles (ULB).

Prior to joining the GSMA, Julian worked in the sustainability sector and took part in internships at the Cities Development Initiative for Asia (CDIA), a GIZ and ADB initiative in Manila, Philippines, as well as one at the Mexican Institute for Transport (IMT), Mexico. He lived for many years in Chile, France, Switzerland, and Belgium and now looks forward to working at GSMA, and be part of this dynamic industry with its global reach.

Kavita Tailor

Data analyst

Kavita Tailor

Kavita is a Data Analyst for the Mobile Money Programme. She works on the analysis of mobile money data whilst also supporting the delivery of the State of the Industry Report. Prior to joining the GSMA, Kavita was involved in a social enterprise start-up based in Hyderabad. Her work focused on the delivery of educational programmes based around the themes of social entrepreneurship and sustainable development in India. She looks forward to using mobile tech alongside big data to enhance global financial inclusion.

Kavita holds a BSc in Physics from The University of Warwick.

Tapiwa Jakachira

Data Analyst

Tapiwa Jakachira

Tapiwa is a Data Analyst for the Mobile Money Programme. He works on analysing, forecasting and estimating global mobile money trends, while also supporting the delivery of the State of the Industry Report. He recently completed a BSc (Honors) in Actuarial Science at Cass Business School, where he applied Mathematical and Statistical models to analyse data and derive insightful estimations.

Prior to joining the GSMA Mobile Money Programme, Tapiwa completed a year-long internship at UBS working in their Infrastructure & Private Equity business. In addition to building a strong foundations in private sector investing, he also exposed to the TMT sector where he started to build an acumen on issues such as regulation and commercial viability of newer ambitious business plans in the sector.

Tapiwa likes to keep active and trains in mixed martial arts and is passionate follower of Formula 1.

Praveen Menon

Programme Manager

Praveen Menon

Praveen is the Programme Manager for Mobile Money, responsible for the delivery of the programme by working closely with the Mobile Money team, GSMA members and partners. Praveen joined GSMA in 2019. Prior to GSMA, he managed the acquisitions programme for the UK arm of a large French multinational corporation. He is excited to be given the opportunity to be part of an organisation that uses the powerful & important medium of mobile technology to improve people’s lives.

Praveen holds an MBA from the Warwick Business School in the UK.

Sheila Moa

Project Manager

Sheila Moa

Sheila joined the GSMA Mobile Money team in September 2017 as Mobile for Development Project Manager. She is responsible for managing the API and state of the industry (SOTI) work streams, ensuring delivery of agreed milestones on time and within budget. Prior to joining GSMA, she managed a portfolio of grantees with focus on scaling innovation and strengthening health systems for a corporate foundation and a UK grant maker. Previously, Sheila worked as a programme manager at Options; an international development consultancy, overseeing the implementation of public health and social development projects, across sub-Saharan Africa, South Asia and the Caribbean for a variety of donors including DFID, KFW, EU, and GIZ. She has a decade of experience providing management support including strategic planning, financial management and project quality assurance to projects promoting equity through demand-side financing and technical assistance projects working with Ministries of Health. She holds an MSc in Development Studies from the University of Bath and BA in International Business from Richmond, the American International University in London.

Sheila has recently joined the Assistive Tech team, supporting Mobile for Development’s efforts to drive social and economic inclusion of persons with disabilities through innovative digital solutions.

Cicely Corbin

Project Manager

Cicely Corbin

Cicely joined the Mobile Money team in September 2017 as Assistant Project Manager. As well as managing her own portfolio of projects, she provides support across the programme and coordinates the Mobile Money team’s presence at GSMA events such as Mobile World Congress and M360 Africa. Prior to joining, Cicely worked for Crisis, a national homelessness charity, where she supported in the rollout of shops and cafes, the scoping of new IT systems and the creation of a new website. Cicely holds a BA in Arabic and Middle Eastern Studies from the School of Oriental and African Studies. During her degree, she spent a year in Jordan where she studied and volunteered at grassroots NGO Future Pioneers for Empowering Communities, whose aim is to increase access to technology for women, youth and marginalized groups in rural and remote areas.

Mia Ryan

Senior Marketing Manager

Mia Ryan

Marianna joined the GSMA Mobile Money team in May 2017, and manages the strategy and delivery of the team’s global marketing and communications activities. Marianna has a background in leading integrated communications and digital marketing campaigns across a diversity of sectors including health, human rights and mobile for development. Marianna has previously worked as Digital Marketing Manager at the GSMA, overseeing digital outputs across all Advocacy teams, and as Team Lead of Community Management at Main Street Hub, a full service content marketing agency in Austin, Texas. Marianna began her career with internships at 28TooMany, a charity campaigning for women’s healthcare in Africa and at Equitas – International Centre for Human Rights in Montreal, Canada, before working as an Account Executive at a London-based public affairs agency specialising in developing world issues. Marianna holds a Bachelor of Arts in European Social and Political Studies from University College London.

Emily Norman

Marketing Specialist

Emily Norman

Emily joined the GSMA Mobile Money team in June 2017 as Marketing Coordinator. She is responsible for coordinating the team’s global marketing communications activities including GSMA events, such as Mobile World Congress Barcelona, as well as supporting the Marketing Manager across all projects. Prior to this role, Emily started her career with a placement year at the GSMA in the Digital Commerce team. In addition to building the foundations of her fintech knowledge, she supported the marketing team in all areas of communications and took on the role of marketing lead for the GSMA seminars, before returning to university for her final year of study. Emily holds a Bachelor of Arts degree in Business and Marketing Management from Oxford Brookes University and a Diploma in Digital Marketing.

Sara Caputo

Knowledge Manager

Sara Caputo

Sara is the Knowledge Manager for the Mobile Money programme where she is responsible for the dissemination of insights and monitoring of industry developments and trends. She also produces content for key Mobile Money and GSMA events and leads on measuring the impact of the team’s activities. Prior to joining GSMA, Sara worked for the EBRD at the Office of Secretary General, specialising in international relations and diplomacy. She advised the Executive Committee and the Board of Directors on engagement with public officials in countries in Europe and Asia. She has studied and researched about financial inclusion and her favourite subjects have included microfinance, alternative currencies, social trade credit and mobile money. Sara holds a bachelor in Business Administration, a MSc in Finance from Università Cattolica in Milan and a MoA in European Law and Economic Affairs from the College of Europe in Bruges.

Mobile for Humanitarian Innovation Team

Kyla Reid

Head of Mobile for Humanitarian Innovation & Digital Identity

Kyla Reid

As Head of the Mobile for Humanitarian Innovation and Digital Identity programmes, Kyla is responsible for working with mobile operators, governments and NGOs to identify the opportunities, barriers, and value of mobile as a scalable and trusted platform for enabling digital identity, and accelerating the impact and delivery of a digital humanitarian future.

Kyla has been with the GSMA since 2012 and has played a key role in the inception and leadership of new programmes within Mobile for Development, including Mobile Health and Disaster Response. Most recently Kyla led the industry-wide Humanitarian Connectivity Charter, now with over 140 mobile operator signatories, UN and NGO endorsement and a footprint in over 107 countries. In her work at the GSMA, Kyla engages with a wide range of stakeholders from both the private and development sectors, identifying opportunities to create shared value and sustainable social impact using mobile technology.

Kyla has conducted field research across East Africa and has worked for a variety of NGOs and policy institutes focused on complex emergencies, HIV/AIDS and socio-economic development. Kyla holds a MSc. in Development Management from the London School of Economics and earned a BAH in Development Studies from Dalhousie University in Canada.

William Derban

Market Engagement Director/Acting Head of Mobile for Humanitarian Innovation

William Derban

William works with mobile operators, governments and NGOs to find commercially sustainable solutions in complex humanitarian situations. For example, exploring new ways in which refugees can be identified to receive cash transfers while ensuring that agent networks exist to ensure people can either cash out or pay for utilities through mobile money. Before joining the GSMA, William worked as the Director for Strategic Partnerships and E-banking for Fidelity Bank Ghana. He was responsible for driving the banks financial inclusion agenda by setting up the first agent banking network in the country, and developed and deployed several mobile-linked financial products with MNOs in Ghana. Before then, William worked as the Head of Community Investment for Barclays Bank, responsible for Africa, Asia and the Middle East. At Barclays he was also responsible for the banks financial inclusion agenda in Africa. William has a PhD in Financial Inclusion from Nottingham Trent Business School, an MBA from Birmingham City University and a degree in Economics and Mathematics from the University of Cape Coast in Ghana.

Yiannis Theodorou

Senior Director, Advocacy/Acting Head of Digital Identity

Yiannis Theodorou

Yiannis is the Acting Head of the GSMA’s Digital Identity programme and leads the development of several policy and advocacy initiatives in Development and Humanitarian contexts. He is currently exploring the role of mobile and government policy in accelerating digital identity ecosystems to support the digital and financial inclusion of underserved populations. He has been researching and advising Governments and Mobile Operators on Mobile SIM registration and Know-Your-Customer (KYC) regulations across Africa, Asia, the Middle East and Latin America. Yiannis also delivers several regulatory training courses and represents the GSMA at various public fora globally, closely engaging with key partners such as the World Bank and UN bodies. He previously led public policy initiatives related to the use of Big Data for Social Good and the Internet-of-Things, focusing on consumer data protection and Privacy-by-Design. He authored a number of reports and policy recommendations on these topics. Prior to the GSMA, Yiannis was a Strategy Associate at the UK regulator Ofcom, developing strategic and regulatory policy insights across the Internet, TV, and telecommunications sectors. Yiannis holds a MSc. in Management from Cass Business School and a Law Degree from UCL (London).

Maha Khan

Research and Insights Director

Maha Khan

Maha is the Research and Insights Director for the Mobile for Humanitarian Innovation Programme, based in Nairobi. Prior to the GSMA, Maha was most recently Senior Manager at Caribou Digital, working with the Mastercard Foundation Partnership for Finance in a Digital Africa (FIDA) where she conducted research on big data analytics as well as the impact platform players (such as WhatsApp and Amazon) may have on financial inclusion in Sub-saharan Africa. For over ten years, Maha has worked as a research and programme manager in the field of peacebuilding, behavioral change and financial inclusion. Her work experience spans across South and East Asia; East, West and Southern Africa; as well as the United States and the United Kingdom. In early 2017, Maha designed a digital cash-transfer fresh food voucher programme for the World Food Programme (WFP) Ethiopia Country Office, and prior to that, led the Business Analytics Domain at The Helix Institute of Digital Finance (MicroSave Africa) for two years. Maha has authored numerous blogs and publications in this field. Maha holds a MA in International Economics & Conflict Management from Johns Hopkins School of Advanced International Studies (SAIS, 2008).

Julie Schurei

Programme Manager

Julie Schurei

Julie joined the GSMA in 2017. As the Programme Manager for the Digital Identity and Mobile for Humanitarian Innovation programmes, she works with both teams to ensure that the key objectives are met on time and within budget. She has extensive experience in project oversight, monitoring and evaluation, communications, and donor management from her previous roles as the UK/Europe Development Director for the Business and Human Rights Resource Centre, an international non-governmental organisation in London, and as the Afghanistan-based Monitoring and Evaluation/Communications Manager for three USAID-funded stability and sustainable agriculture development programmes with Development Alternatives, Inc. Julie holds a Master’s degree in International Affairs from the George Washington University and a Bachelor of Arts in Political Science from Washington State University.

Keeya-Lee Ayre

Senior Marketing Manager

Keeya-Lee Ayre

Keeya joined the GSMA in 2016. She currently leads global marketing and communications for the Mobile for Humanitarian Innovation (M4H) programme. She is responsible for leading external communications including storytelling, digital, blogs, campaigns, video content, infographics and other multimedia content, as well as editing and managing the design of publications. She is a Huffington Post contributor, a World Economic Forum Global Shaper and TEDx speaker. Over the past ten years, Keeya has interned in strategic communications at United Nations OCHA, managed communications for global NGOs and co-founded an award-winning Australian non-profit organisation. Keeya also qualified to practice Australian migration law in 2014 and has provided pro bono assistance to refugees for the past five years. Keeya has a Master of Applied Anthropology and Participatory Development (specialising in Humanitarian Action) from the Australian National University, a Graduate Certificate in Australian Migration Law and Practice from the ANU, a Bachelor of Arts (Honours) in Anthropology from the University of Western Australia, and is currently earning a Certificate in Social Impact Storytelling at Georgetown University.

Isaac Kwamy

Senior Manager, Strategic Partnerships & Market Engagement

Isaac Kwamy

Isaac is the Senior Manager, Strategic Partnerships and Market Engagement for the GSMA Mobile for Humanitarian Innovation Programme. In this role, he is responsible for building and managing partnerships between MNOs and the humanitarian sector for Sub-Saharan Africa and MENA. Isaac has over 19 years of senior- level experience in the humanitarian and development sector. Prior to joining GSMA, Isaac worked for NetHope as Global Programs Director for Disaster Management and Crisis Informatics, provides leadership, oversight and execution of NetHope’s Global Humanitarian Operations Programs including Emergency Preparedness and Response efforts, Crisis Informatics, Access to Information as Aid and Humanitarian Digital Financial Services. Isaac also worked for World Vision International as Director of Humanitarian Technologies and Operations. Throughout Isaac's career with World Vision International, he provided effective strategic leadership, resulting in externally positioning World Vision International as a key player in the Humanitarian Technology sector. For example, he was Instrumental in setting up the first NGOs Emergency Telecommunication Cluster Coordinator. A model that has now been adopted as standard for all large scale emergency responses. In addition, Isaac held various positions in the Humanitarian sector and has a deep and practical understanding of humanitarian and development operations and the use and adoption of technologies to enable Aid efficiency over a vast number of contexts. Isaac’s field experience includes: The Tsunami response (2004/2005), The Sichuan earthquake response in China (2008) the Cyclone Nargis response in Myanmar (2008), Darfur refugee response in Sudan (2009), Haiti Earthquake response (between 2010 and 2012), the Horn of Africa drought response (2011), the Pakistan flood response (2011), South Sudan (2013), the Typhoon Haiyan in the Philippines (2013-2014), the Nepal earthquake response (2015), among others. The combination of Isaac’s extensive field experience in disaster management and technology background provides Isaac with a deep understanding how digital technologies can be applied to enable effective humanitarian aid operations.

Olly Parsons

Senior Market Engagement Manager

Olly Parsons

Olly joined GSMA in August 2013, having previously supported a number of projects in the Research and Higher Education Division of the Royal Geographical Society (with IBG). Olly has conducted several ICT4D related research projects across East Africa, on vulnerabilities, OSM and community mapping, and on the spread of hate speech. Olly has provided research assistance to a number of other projects including for UNICEF and Lloyds. Olly holds a MSc in Practicing Sustainable Development with ICT4D and a BSc in Geography from Royal Holloway University of London.

Jenny Casswell

Senior Insights Manager

Jenny Casswell

Jenny is the Senior Insights Manager of GSMA’s Mobile for Humanitarian Innovation programme which seeks to accelerate the delivery and impact of digital humanitarian assistance. She works with mobile network operators and humanitarian actors to generate insights into how and where mobile technology is impacting the humanitarian sphere, from the digitisation of humanitarian cash transfers to mobile-enabled utilities and digital identity. Jenny has conducted field research across East Africa, focusing on the socio-economic impact of mobile connectivity on refugees, and the role of mobile in improving humanitarian assistance through humanitarian cash transfers. Previously Jenny was Knowledge Manager in the GSMA M4D Utilities programme. Prior to joining the GSMA in 2015, Jenny worked as an Account Manager for a London-based public affairs consultancy dealing with developing world issues in the media and government relations field. Jenny holds a BA (Hons) in Geography from Oxford University, where her research focused on the transformational impact of mobile money service, M-Pesa, in the Rift Valley, Kenya.

Dulip Tillekeratne

Senior Market Engagement Manager

Dulip Tillekeratne

Dulip is the Senior Market Engagement Manager for the M4H programme based in Kandy, Sri Lanka. He works closely with MNOs and Humanitarian Partners in the Asia Pacific Region assisting them to increase network resilience, respond to crisis situations and collaborate with each other strengthening the principles of the GSMA Humanitarian Connectivity Charter. He also manages the regional M4H Innovation Fund grantees. Dulip worked with Axiata Group in Malaysia and its OpCo Dialog in Sri Lanka managing their Sustainability Reporting Process. He also set up the Sustainability Strategy for the Axiata Group. Dulip’s first degree is in Natural Sciences. He’s a trained GRI professional, ISO 9001 and SA8000 auditor.

Daniella Armoni

Project Manager

Daniella Armoni

Daniella brings extensive experience in managing large multi-stakeholder and multi-country programmes for a range of international development donors through her previous roles as Senior Project Manager with DAI and Programme Officer on PwC’s Girls’ Education Challenge. Daniella specialised in implementing Market Systems Programmes in Mozambique and the Middle-East, grants programmes in Zimbabwe and Malawi, Global Challenge Fund focusing on Education in 18 countries, and developing Knowledge Management processes at both programme and organisational levels.    Daniella holds a Master’s degree in Development Management from the London School of Economics and a BA in Marketing and Social Anthropology from London Metropolitan University.

Jaki Mebur

Market Engagement Manager

Jaki Mebur

Jaki is the Market Engagement Manager for the GSMA Mobile for Humanitarian Innovation programme for Africa. Prior to Joining the GSMA, Jaki spent over 8 years in the mobile industry first as a mobile core and IP networks expert and finally in the Technology for Development section at Safaricom PLC, where she managed mobile based solutions in the Humanitarian and Disaster Management Portfolios. She also spent 4 years in a voluntary role as the Program Manager for The Safaricom Women in Technology Academy, an all-girl internship program through which she has championed the increase of female engineers and technicians in the telecommunications industry. Jaki holds a Bachelor of Science Degree in Electrical and Electronics Engineering from The Jomo Kenyatta University of Agriculture and Technology.

Rosie Afia

Market Engagement Manger

Rosie Afia

As Market Engagement Manager for the Mobile for Humanitarian Innovation Fund, Rosie manages grant projects as well as relationships and partnerships with mobile operators and humanitarian organisations. She builds on her former experience as a programme manager for GSMA's Mobile for Development department, where she most recently managed the Ecosystem Accelerator’s Innovation Fund. Rosie joined the GSMA in October 2014 from the London School of Economics (LSE) where her research focused on how mobile technology can be used in conjunction with formal and informal institutions to improve the number of innovative services that reach vulnerable and low-income citizens. Previously Rosie worked for Fitch Ratings in the training division as well as managing projects and programmes in Zambia, Kenya and South Africa ranging from health and education to supporting local organisations in aid assistance. Rosie holds a MSc in Development Management from LSE and a first class degree in Economics & Politics from Leeds University, UK.

Matthew Downer

Insights Manager, Monitoring and Evaluation

Matthew Downer

As an Insights Manager with a focus on M&E, Matthew is responsible for the delivery of a range of research and insights projects aligned to the programme’s areas of focus. He is also responsible for leading the development and implementation of a monitoring and evaluation strategy to help the programme and its partners demonstrate delivery and impact. Before the GSMA he worked at British Red Cross as a Researcher. He also worked at Kantar, the leading social research agency conducting a wide range of research and evaluation projects for clients in the public and third sector at a financial services trade body. Matthew has a BA(hons) in International Relations from the University of Sheffield and is currently working towards an MSc in Politics of Population, Migration and Ecology from Birkbeck, University of London. He also has an Advanced Certificate in Social Research Practice.

Abi Parr

Market Engagement Manager

Abi Parr

In her role as a MEM for the Mobile for Humanitarian Innovation Fund, Abi mentors Innovation Fund grantees and is involved all aspects of the Fund lifecycle, including the application and selection process, due diligence, and monitoring and evaluation. Previously Abi worked as a consultant at Spring Impact, a non-profit strategy consultancy focused on scaling and replicating social innovations. Before that, she worked at Gavi (the Global Alliance for Vaccines and Immunisation) in policy and analysis roles. Abi has a BA in Asian and Middle Eastern Studies from the University of Cambridge.

Ken Okong’o

Policy and Advocacy Manager

Ken Okong’o

Ken is the Policy and Advocacy Manager working across Digital Identity and Mobile for Humanitarian Innovation. Through research and advocacy, his current role entails working with governments, development community and mobile operators in shaping the policy and regulatory landscape for a digital humanitarian future as well as positioning mobile platform as an enabler of digital identity for a greater socio-economic welfare. Ken has served in strategic roles in both private and public sectors. He has consulted for a regulator, development sector and mobile network operators in Africa and Asia, including Global e-Schools and Communities Initiative, Airtel, Orange, Etisalat, RighTel, Afghan Wireless and Ooredoo with a focus on electronic governance, ICT4D policy, universal service strategies, network planning, market research and business scenario analysis. Ken holds an MSc in ICT Policy and Regulation from Jomo Kenyatta University of Agriculture and Technology, an MBA from University of Nairobi and a PhD in Information Systems from University of Cape Town, South Africa.

Erdoo Yongo

Policy Analyst

Erdoo Yongo

Erdoo is supporting the development of policy and advocacy initiatives for the Mobile for Humanitarian Innovation programme. Currently, she is establishing new insights, especially those related to disaster response preparedness, to update the team’s capacity building course. She is also working with Mobile for Humanitarian Innovation development partners to embark on a joint advocacy and policy initiative. Following her time with the Digital Identity team, Erdoo continues to lead research on mandatory SIM registration, however, exploring its relation to humanitarian crises and responses. Prior to joining the GSMA, Erdoo worked for the Shadow Home Secretary on an array of issues. She holds a BA in Politics, Philosophy and Economics from The University of Manchester. She has a keen interest in the intersection of International Development and Policy and is hoping her work will help create an enabling regulatory environment for MNOs establishing mobile-based solutions to reach people in humanitarian crises.

Belinda Baah

Insights Manager

Belinda Baah

Belinda is an Insights Manager for the GSMA’s Mobile for Humanitarian Innovation programme which seeks to accelerate the delivery and impact of digital humanitarian assistance. As an Insights Manager, Belinda is focused on leveraging her knowledge of mobile money to gather insights on best practices and raise awareness of the applicability and effectiveness of mobile money in the humanitarian context. Belinda also works on the other thematic areas of focus for the Mobile for Humanitarian team which includes gender and inclusivity, identity, utilities and food insecurity and climate change. Before joining the GSMA, Belinda worked as a Health Economist for a consultancy, building bespoke economic models for governmental organisations. Formerly, Belinda worked at the Bank of Uganda as an Economist in the Financial Stability Department. Alongside her day-to-day responsibilities, Belinda was a member of the Financial Innovations Sub-Committee, where she built expertise in mobile money and financial inclusion. Belinda holds an MSc in Development Economics and Policy as well as an MA in Social Sciences [wholly Economics] and Spanish, both obtained at the University of Manchester.  

Zoe Hamilton

Insights Manager

Zoe Hamilton

As an Insights Manager, Zoe is responsible for designing and delivering a range of research projects, aligned with the M4H team’s priorities. Her work builds on experience at the intersection of participatory research methods, communication technologies and the rights of vulnerable or marginalised groups. She works across M4H’s five thematic areas: mobile money, climate change and food security, mobile utilities, gender and inclusivity, and digital identity. Previously, Zoe worked as a Program Design and Insights Manager, creating and evaluating communication technologies for a wide range of social development issues across West Africa and South Asia. She has also worked as a Fulbright Scholar in India, a UNFPA researcher, and an independent documentary filmmaker, researching issues of sexual and reproductive health and rights. Zoe holds a MSc in International Development Management from the London School of Economics and a BA (Hons) from Middlebury College in Political Science and French.

Regina Kiriutina

Programme Coordinator

Regina Kiriutina

Regina is responsible for maintaining the smooth run for the Mobile for Humanitarian Innovation programme focusing on supporting the team with their day-to-day activities. Before joining the Mobile for Development team, Regina was employed as a delegate liaison at the GSMA’s Ministerial Programme team. Prior to moving to London, she was based in Moscow, working in a large British INGO and then in diplomacy. Regina have a Master’s degree in International Politics (Globalisation, Poverty and Development) from Newcastle University and a Bachelor’s degree in international relations from the Russian State University for the Humanities. She went through additional training in global governance and gender in macroeconomics. Regina has also previously volunteered with a refugee service at Newcastle.

Susanna Acland

Intern

Susanna Acland

Susanna works within the market engagement team on the Humanitarian Innovation Fund. She assists the team in the monitoring and evaluation of Round 2 grantees and supporting the launch of Round 3 which is currently in the outreach and planning stages preparing for launch in May. She also provides general support for the M4H team. Susanna's previous roles have been in development and humanitarian aid. She worked in Senegal for Y Care International (YMCA) on sexual health and youth unemployment. Previous to that she was in Greece working in a refugee camp helping with logistics and aid distribution. Susanna holds a Masters degree in Conflict, Security and Development from the University of Sussex.

Digital Identity Team

Kyla Reid

Head of Mobile for Humanitarian Innovation & Digital Identity

Kyla Reid

As Head of the Mobile for Humanitarian Innovation and Digital Identity programmes, Kyla is responsible for working with mobile operators, governments and NGOs to identify the opportunities, barriers, and value of mobile as a scalable and trusted platform for enabling digital identity, and accelerating the impact and delivery of a digital humanitarian future.

Kyla has been with the GSMA since 2012 and has played a key role in the inception and leadership of new programmes within Mobile for Development, including Mobile Health and Disaster Response. Most recently Kyla led the industry-wide Humanitarian Connectivity Charter, now with over 140 mobile operator signatories, UN and NGO endorsement and a footprint in over 107 countries. In her work at the GSMA, Kyla engages with a wide range of stakeholders from both the private and development sectors, identifying opportunities to create shared value and sustainable social impact using mobile technology.

Kyla has conducted field research across East Africa and has worked for a variety of NGOs and policy institutes focused on complex emergencies, HIV/AIDS and socio-economic development. Kyla holds a MSc. in Development Management from the London School of Economics and earned a BAH in Development Studies from Dalhousie University in Canada.

Yiannis Theodorou

Senior Director, Advocacy/Acting Head of Digital Identity

Yiannis Theodorou

Yiannis is the Acting Head of the GSMA’s Digital Identity programme and leads the development of several policy and advocacy initiatives in Development and Humanitarian contexts. He is currently exploring the role of mobile and government policy in accelerating digital identity ecosystems to support the digital and financial inclusion of underserved populations. He has been researching and advising Governments and Mobile Operators on Mobile SIM registration and Know-Your-Customer (KYC) regulations across Africa, Asia, the Middle East and Latin America. Yiannis also delivers several regulatory training courses and represents the GSMA at various public fora globally, closely engaging with key partners such as the World Bank and UN bodies. He previously led public policy initiatives related to the use of Big Data for Social Good and the Internet-of-Things, focusing on consumer data protection and Privacy-by-Design. He authored a number of reports and policy recommendations on these topics. Prior to the GSMA, Yiannis was a Strategy Associate at the UK regulator Ofcom, developing strategic and regulatory policy insights across the Internet, TV, and telecommunications sectors. Yiannis holds a MSc. in Management from Cass Business School and a Law Degree from UCL (London).

Samantha Lynch

Senior Knowledge Manager

Samantha Lynch

As M4D Digital Identity Senior Knowledge Manager, Samantha is responsible for supporting the achievement of programme targets and objectives through knowledge sharing and dissemination of key insights, as well as managing stakeholder relationships. Since joining the GSMA in 2011 Samantha has worked on a number of different Advocacy and Mobile for Development Programmes, including Privacy, mYouth, Mobile Energy Efficiency and M4D Utilities. As well as supporting the programmes and liaising with stakeholders, she has been responsible for coordinating the publication and promotion of a number of key reports. Prior to joining the GSMA, Samantha worked on multiple projects with European telecom operators. Samantha holds a Masters in International Business and a BSc in International Business with French.

Matthew Wilson

Senior Insights Manager

Matthew Wilson

As the M4D Digital Identity Senior Insights Manager, Matt is responsible for providing the programme and its stakeholders with intelligence and analysis on the opportunities within the Digital Identity sector, with a focus on emerging use cases, business models and social impact opportunities. Before joining the GSMA, Matt worked in the Global Community Investment team at Barclays and was a Global Programmes and Partnership manager at UNICEF UK. Matthew holds a MSc. in Africa and International Development from the University of Edinburgh and a B.S. in Business Management from Grove City College.

Julie Schurei

Programme Manager

Julie Schurei

Julie joined the GSMA in 2017. As the Programme Manager for the Digital Identity and Mobile for Humanitarian Innovation programmes, she works with both teams to ensure that the key objectives are met on time and within budget. She has extensive experience in project oversight, monitoring and evaluation, communications, and donor management from her previous roles as the UK/Europe Development Director for the Business and Human Rights Resource Centre, an international non-governmental organisation in London, and as the Afghanistan-based Monitoring and Evaluation/Communications Manager for three USAID-funded stability and sustainable agriculture development programmes with Development Alternatives, Inc. Julie holds a Master’s degree in International Affairs from the George Washington University and a Bachelor of Arts in Political Science from Washington State University.

Ceri Howes

Senior Market Engagement Manager

Ceri Howes

As Senior Market Engagement Manager for the Digital Identity Programme, Ceri works with mobile operators, governments and NGOs to bring Digital Identity services to scale and facilitate industry collaboration in developing the Digital Identity ecosystem. She returned to the GSMA in 2017, after a period of time at the UK Communications regulator, Ofcom. At Ofcom she was the policy and strategy lead for a number of rural connectivity work streams, including reform of the UK Electronic Communications Code and Ofcom’s advice to the UK Government on the design of a broadband universal service obligation. Prior to this, she worked in the GSMA’s Spectrum team as the Policy Advisor for Africa and the Middle East, working with ministries and regulators across the region on spectrum policy, mobile broadband and last-mile connectivity issues. She holds an MSc in Globalisation and Development from London’s School of Oriental and African Studies and earned B.A. degrees in International Relations and Business from the University of Redlands in California.

Cristina Wittmer

Project Manager

Cristina Wittmer

As the Digital Identity Project Manager, Cristina works to ensure that the programmes' key objectives are achieved on time and within budget. She first joined the GSMA in 2017 as an Assistant Project Manager for both the Digital Identity and Disaster Response teams. Prior to GSMA, she worked for four years as a project analyst for the Multilateral Investment Fund of the Inter-American Development Bank in Quito-Ecuador where she supported with the design, management by overseeing projects designed to benefit private sector development in low/middle-income communities. Cristina holds a MA in Globalisation, Business and Development from the Institute of Development Studies at Sussex University and a BSc in Economics from Universidad San Francisco de Quito.

Sophie Pitcher

Marketing Specialist

Sophie Pitcher

Sophie joined the GSMA in April 2018 as the Marketing Specialist for the Digital Identity programme. She is responsible for the strategy and delivery of digital advocacy campaigns, developing video content and case studies, as well as editing and managing the design of publications. Following university where she studied history, Sophie started her career at Condé Nast before joining the Marketing and Subscriptions team at The Spectator. She joins the GSMA from a creative digital agency called Forge - as a Campaign Manager she was responsible for marketing strategy, content creation and project management for a number of different clients. Sophie recently added to her qualifications and skillset on completion of a graphic design course at Shillington College. Sophie is passionate about the impact of Mobile for Development’s work and is excited to continue to learn more about the development sector at large.

Willie Ngumi

Market Engagement Manager

Willie Ngumi

Willie Ngumi is the Digital Identity Market Engagement Manager, Mobile for Development, in Africa. He is leading efforts to increase access to basic services such as education and healthcare, where a lack of identity has been a barrier, by championing exploration, scale-up and adoption of mobile-enabled digital identity solutions. He has over 6yrs experience in the ICT4DEV space including health system strengthening, behaviour change communication, and Human Centred Design. Willie previously worked with the CDC Foundation / mHealth Kenya, providing technical support for the conceptualization, design and deployment of mHealth applications through Public Private Partnerships. Willie has an MBA in Strategic Management from the University of Nairobi and a BSc. in Computer Science from Africa Nazarene University, and trained in Human Centred Design.

Ken Okong’o

Policy and Advocacy Manager

Ken Okong’o

Ken is the Policy and Advocacy Manager working across Digital Identity and Mobile for Humanitarian Innovation. Through research and advocacy, his current role entails working with governments, development community and mobile operators in shaping the policy and regulatory landscape for a digital humanitarian future as well as positioning mobile platform as an enabler of digital identity for a greater socio-economic welfare. Ken has served in strategic roles in both private and public sectors. He has consulted for a regulator, development sector and mobile network operators in Africa and Asia, including Global e-Schools and Communities Initiative, Airtel, Orange, Etisalat, RighTel, Afghan Wireless and Ooredoo with a focus on electronic governance, ICT4D policy, universal service strategies, network planning, market research and business scenario analysis. Ken holds an MSc in ICT Policy and Regulation from Jomo Kenyatta University of Agriculture and Technology, an MBA from University of Nairobi and a PhD in Information Systems from University of Cape Town, South Africa.

Guy Peggram

Market Engagement Manager

Guy Peggram

Guy joined the Digital Identity team in November 2018. As Market Engagement manager, Guy will be focusing on working and engaging with mobile network operators as we build our digital ID demonstration pilots within Commonwealth countries, under the new Commonwealth Digital Identity Initiative. Prior to joining GSMA, Guy worked at Vodafone, firstly at Vodafone UK and more recently at Vodafone Group. While at Vodafone, Guy was a Digital Product Owner for the My Vodafone app, managing the delivery of components to be used in local market apps around the world and leading on strategy regarding the types of components that were relevant for each market. Guy has also spent significant time living and working in East Africa. Guy holds a BA in History from the University of Exeter.

Connected Women Team

Claire Sibthorpe

Head of Connected Women & Connected Society

Claire Sibthorpe

Claire is the Head Connected Women and Connected Society at GSMA. Connected Women is focused on accelerating digital and financial inclusion for women and reducing the gender gap in mobile internet and mobile money services. Connected Society is focused on supporting the mobile industry to increase access to and adoption of the mobile internet for the underserved.

Claire has been working for over 20 years with public, private and international development organisations on social policy and service delivery with a focus on information and communications technology (ICT) policy and practice. She has developed, managed and implemented programmes in Africa, Asia and the UK including as a senior consultant at Atos KPMG Consulting and at IDRC. Claire holds an MSc in Social Research Methods (2012) and an MSc in Social Policy and Planning in Developing Countries (1997) from the London School of Economics and Political Science (LSE).

Helen Croxson

Market Insights Director for Connected Society and Connected Women

Helen Croxson

Helen is the Market Insights Director for the Connected Women Initiative. She is responsible for leading the insights portfolio of work which provides support to operators in the form of learnings about how to shrink the Gender Gap in mobile phone ownership and usage. Helen is a knowledgeable research professional with 20+ years’ experience and a career that spans: media and telecoms, agencies, clients and media owners, working in research and communications planning. Prior to joining the GSMA Helen was Consumer Understanding & Research Director for Africa for Millicom, responsible for leading Millicom Africa’s primary research initiatives, delving into the needs and aspirations of African consumers, future proofing the Tigo brand and providing direction for the development of new digital products and services.

Claire Scharwatt

Advocacy Director, Connected Women and Connected Society

Claire Scharwatt

As Director of Advocacy for GSMA Connected Society and Connected Women programmes, Claire Scharwatt leads on the development of policy and advocacy work and manages external relations and partnerships with key international organisations to support GSMA members accelerate digital inclusion and financial inclusion, with a particular focus on women. A recognised expert in mobile financial services, Claire has been driving a number of strategic initiatives at the GSMA including the launch of GSMA Mobile Money Certification scheme - the first global certification scheme for mobile money services, the development of a global advocacy campaign to reduce to cost of international remittances, as well as successful in-country engagements with mobile operators and governments across West Africa, North Africa and the Middle East to enable the growth of mobile money through bold regulatory reforms. She comes with a wealth of experience in data analysis, having designed and led GSMA’s global Adoption Survey of Mobile Financial Services which collects industry supply side data on an annual basis, contributing to make the GSMA a key knowledge hub for the industry. Prior to joining the GSMA, Claire worked as a strategy consultant at Hystra Consulting and as a researcher at INSEAD’s Social Innovation Centre. Claire graduated from Sciences Po with a specialisation in Social Innovation and holds a master degree from top French engineering school Ecole Centrale Paris.

Orla Ryan

Market Engagement Director

Orla Ryan

Oliver Rowntree

Senior Insights Manager

Oliver Rowntree

Oliver is an Insight Manager with the Connected Women team at the GSMA, providing analysis and support to operators to help them connect more women to digital and financial services through mobile. Previously Oliver was a forecasting analyst in the GSMA Intelligence team, and prior to joining the GSMA he worked as an analyst at Futuresource Consulting. Oliver holds a BA in Philosophy, Politics and Economics from the University of Oxford.

Adrine Muhura

Market Engagement Manager – Africa

Adrine Muhura

As the GSMA Connected Women Market Engagement Manager for Africa, Adrine is charged with the responsibility of engaging MNO’s and their partners to make commitments to bridge the gender gap and get more women in low and middle class markets to use mobile money and mobile internet for the greater good. Adrine has over 10 years working experience with her career being predominantly in Marketing, Before Joining GSMA she worked at Safaricom Limited for 5 years, starting off as the M-PESA Brand Manager responsible for Advertising and driving usage of M-PESA among customers, a role she performed for 4 years before moving to manage Safaricom Brand communication. Prior to this she worked in the FMCG industry with Nestle, Reckitt Benckiser & Brookside Dairy Ltd in both Sales and Marketing capacities. Adrine holds a Degree in Business Administration, Marketing Major from Nazarene University and a Master’s Degree in Strategic Management from the University of Nairobi.

Anne Delaporte

Insights Manager

Anne Delaporte

Anne is an Insights Manager within the Connected Women Programme. Her role involves generating and sharing insights on how to close the mobile gender gap in mobile money and mobile internet as well as being the primary point of contact for French speaking West African markets. Prior to joining the GSMA, Anne worked 8 years in several international development research centres and has gained extensive experience conducting quantitative and qualitative research addressing food security, agriculture, education and governance issues in low- and middle-income countries. She also co-led various gender-sensitive and gender-responsive monitoring and evaluation projects and impact evaluations. Anne holds a Master’s Degree in Agricultural Economics and Sustainable Development from Montpellier I University and a Bachelor in International Economics from Université Paris West Nanterre.

Amber Wilson

Programme Manager

Amber Wilson

Amber joined the GSMA in 2017. As Acting Programme Manager within the Mobile for Development department, she manages the Connected Women programme, and is responsible for ensuring that both the Connected Women and Connected Society programmes meet their objectives on time and within budget. Prior to joining the GSMA, Amber worked in local government as a National Management Trainee at the London Borough of Brent, where she managed projects across Children’s Services, Adult Social Care and Employment, Skills and Enterprise. Amber holds an MSc in International Development Studies from the London School of Economics and a BA in European Social and Political Studies from University College London.

Rosie Leary

Marketing Manager for Connected Women and Connected Society

Rosie Leary

Matt Shanahan

Insights Analyst

Matt Shanahan

Matt is an Insights Analyst working in the Connected Women team. He is supporting the team across their analytical work, in particular on the annual GSMAi Consumer Survey, and the analysis of mobile operator transactional data. Prior to joining at the GSMA, Matt worked in Debt Capital Markets at Société Générale as a Trainee Analyst. He helped consult corporate clients on structuring sustainable debt funding profiles and providing regular market research. Matt holds a MEng in Mechanical Engineering from the University of Warwick where he also undertook technical consulting work on a renewable energy project in rural Uganda, driving the provision of low-cost, sustainable energy to off-grid communities.

Eleanor Samsworth

Assistant Project Manager, GSMA

Eleanor Samsworth

M4D Utilities Team

Max Cuvellier

Head of M4D Utilities & Ecosystem Accelerator

Max Cuvellier

Max is Head of the GSMA’s Mobile for Development Utilities and Ecosystem Accelerator programmes. The former works to unlock commercially sustainable business models that leverage mobile to deliver affordable and improved energy, water and sanitation services in emerging markets, while the latter supports mobile operators and innovators in driving scale in unique, commercially and socially sustainable products and services in emerging markets. Max joined the GSMA in late 2012 as the Senior Commercial Programme Manager of the Connected Women team, supporting mobile operators and partners in their efforts to target resource-poor women through grants and technical assistance; he then managed the M4D Impact programme. Prior to joining the GSMA, Max worked at Orange Middle East and Africa, first as a Project Manager, then as the Business Development & Strategic Marketing Manager, based in Jordan and in France. Max started his career as a Telecom Strategy Consultant with Altai Consulting, where he worked on projects for Roshan in Afghanistan and Asiacell in Iraq. Max holds a Masters in Management from HEC School of Management, Paris, France, and a Masters in International Management from ESADE Business School, Barcelona, Spain.

Ilana Cohen

Senior Market Engagement Director

Ilana Cohen

As the Senior Market Engagement Director, Ilana leads the strategic engagement of the programme with the mobile, energy, water and sanitation industries, as well as the broader ecosystem. Ilana leads a team of Market Engagement Managers to operate the Mobile for Development Utilities Innovation Fund, which provides grants to organisations that leverage digital solutions to improve access to energy, water and sanitation services. She also provides strategic leadership on the GSMA Instant Payment Notification Hub, which supports the real-time integration of utility service providers with mobile money platforms. Ilana joined the GSMA in 2013 as a Market Engagement Manager on the programme. Her passion for this work solidified around her master’s research on the use of mobile payments for water bills in Kenya and throughout East Africa. Before GSMA, she was an independent consultant advising on the application of mobile solutions in water and sanitation services. Prior to this Ilana worked as an environmental consultant in California carrying out environmental impact assessments. Ilana holds an MSc in Water Science, Policy and Management from Oxford University and a Bachelor’s Degree in Biology from Brandeis University.

Maxime Bayen

M4D Utilities & Ecosystem Accelerator Insights Director

Maxime Bayen

Maxime provides the programme and its stakeholders with intelligence on innovation within the Mobile for Development sector with a focus on emerging use cases and business models  that can lead to disruptive innovation in the mobile space. Previous Work History Before joining the GSMA, Maxime worked for over 6 years as a consultant in the telecom & tech space within emerging markets. Successively analyst, consultant and Intelligence Unit Manager, Maxime has been working very closely with telecom operators in the MEA region for the past couple of years. Qualifications Maxime holds an MBA from ESSEC Business School in Paris

Wade Owojori

M4D Utilities & Ecosystem Accelerator Senior Programme Manager

Wade Owojori

Wadé the M4D Utilities Programme Manager, responsible for ensuring programme objectives are delivered to time, within cost and scope. Wadé joined the GSMA in 2011. Prior to joining the M4D Utilities team, Wade was the project manager responsible for managing the rich communications services (RCS) roadmap and product specifications. Wadé has project managed various product development and User Experience (UX) testing cycles with multiple operators and vendors as part of the Network 2020 programme.

Ferdous Mottakin

Senior Market Engagement Manager

Ferdous Mottakin

In his role, Ferdous is responsible to support Innovation grant organisations using mobile to improve energy, water and sanitation services for the underserved. He is also responsible for providing advisory services to Mobile Network Operators, disseminating insights to the broader ecosystem and developing pipeline of opportunities for the programme in APAC region. Ferdous joined the GSMA in February 2010. Prior to his current role, he was the Market engagement manager for Connected Society, programme manager for Green Power for Mobile (GPM) and founding member of Community Power from Mobile (CPM) programme. He also led GSMA projects in India, South America, Central Asia, South Asia, South East Asia and East Africa. Prior to joining the GSMA, Ferdous led Huawei’s PMO at Telenor global account in Asia-Pacific region. Ferdous holds a Bachelor degree on Electronics Engineering from Simon Fraser University of British Columbia.

Akanksha Sharma

Senior Insights Manager

Akanksha Sharma

As an Senior Insights Manager, Akanksha manages the research and advisory work for the Mobile for Development Utilities Programme. Akanksha has been with the GSMA since August 2012. Before joining the M4D Utilities team, Akanksha spent 5 years as a Senior Analyst, specialising in emerging markets, at GSMA Intelligence - the research arm of GSMA. Prior to joining the GSMA, Akanksha worked as a Power and Utilities Analyst at GlobalData in India. Born in India, Akanksha holds an MBA degree from IBS Hyderabad and a B.Sc. degree in Psychology from Rajasthan University.

Leonard Kore

Market Engagement Manager

Leonard Kore

Prior to joining GSMA, Leonard worked as the senior analyst for telecoms at International Data Corporation (IDC) in charge of the East Africa region. Leonard worked with telcos in consulting, research and advisory projects focusing on a variety of topics such as IoT, mobile money, broadband strategies, competitive analysis, opportunity assessments and Go-To market strategies. He also carried out workshops with telcos, wrote thought leadership reports and was a speaker at events. Leonard has also worked as a grantee mentor short term consultant for Ushahidi under the Making All Voices Count Programme, helping a startup receive funding of an ICT for health project.

Radhika Sarin

Market Engagement Manager APAC

Radhika Sarin

Radhika has joined the GSMA M4D Utilities team as a Market Engagement Manager to manage, facilitate and support mobile-based innovations in energy, water and sanitation across the Asia-Pacific region. She will support the programme by managing select Innovation Fund grantees, share key learnings & insights from grantees and map out industry trends so as to understand and showcase how the mobile industry can support commercially viable energy, water and sanitation services for the underserved. Prior to the GSMA, Radhika has worked in healthcare consulting at IPE Global, New Delhi and telecommunications at Vodafone UK, England. She has built expertise in healthcare consulting, private sector led sustainable social enterprises, mobile product pricing and large-scale fixed & mobile commercial solutions. Radhika graduated in Economics from St. Xavier’s College, Mumbai and holds an MSc in Economics from the University of Warwick, United Kingdom. She speaks fluent Hindi and English.

Nafeesa Punjani

Senior Market Engagement Manager

Nafeesa Punjani

As the Senior Market Engagement Manager for the Mobile for Development Utilities team, Nafeesa supports both innovation fund grantees and mobile operators to leverage commercially sustainable partnerships, infrastructure and synergies that unlock access to energy, sanitation and water services for underserved populations. Nafeesa has worked with mobile operators in diverse emerging markets including Afghanistan, Tanzania, Uganda and Burundi. Her experience with both corporate and start-up companies has offered Nafeesa the opportunity to be part of and lead several large scale projects within the areas of in Corporate Strategy, Management Reporting, Business Development and Investor Relations. More recently, Nafeesa was a telecommunications consultant with Industrial Promotion Services (IPS) where she supported due diligence projects for 3 operations in East Africa. Nafeesa hold a Bachelors in Health Sciences degree from Western University in London, Ontario (Canada).

Henry Bowes

Assistant Project Manager

Henry Bowes

I joined the GSMA in September 2018 as an assistant project for the M4D Utilities team. My role includes supporting the portfolio management of the grantee investments by managing risks and issue, new contracts with suppliers, finances and reporting on progress of key deliverables and milestones in the programme. In addition, I support the future planning processes for the next financial year. I previously worked in the Network 2020 programme at the GSMA, project managing the global RCS (Rich Communication Services) specification creation. This role focused mainly on interoperability and defragmentation of operator services in order to have a strong collaborative communication platform to build upon and create new competitive services. Bsc Economics from Cardiff University, Prince2 Foundation at the GSMA

George Kibala Bauer

Advocacy Manager

George Kibala Bauer

George Kibala Bauer is Advocacy Manager in the GSMA Mobile for Development Utilities programme. His responsibilities include managing strategic partnerships, generating and disseminating insights and best practices for the mobile-enabled utilities ecosystem, and representing the team at a range of external events. George joined the GSMA in August 2018 as a Knowledge Manager on the programme. Prior to joining the GSMA, George gained experience in strategic communications, economic research, and government affairs. He also contributed to a European Investment Bank project on private sector development in fragile states.

George holds a MSc in International Economic Policy from Sciences Po Paris, a BA in Economics from McGill University, and a certificate on Development and Planning African Cities from University College London. His research interests include digital solutions for the urban poor, and the political economy of infrastructure and utility service delivery.

Nicolas Snel

Senior Insights Manager

Nicolas Snel

As a Senior Insights Manager in the Utilities Team, Nicolas focus on strengthening the partnerships between Mobile Network Operators and Pay-as-you-go (PAYG) Utilities providers through the power of data analytics. Nicolas has acquired expertise in the “tech for good” industry for the last four years. As a Senior Consultant and Data Scientist at Dalberg Data Insights (DDI), he has been leveraging big data and mobile technology to create positive social impact in various domains. Prior to this experience, he started his career as an energy analyst at EDF Luminus in Brussels. Nicolas holds a Master degree in Business Engineering from the Catholic University of Louvain and did an extra Master in Culture and Development Studies from the KULeuven.

Cat Morais

Insights Analyst

Cat Morais

Cat joined the Mobile for Development Utilities programme in July 2019. As an Insights Manager Cat aims to explore and share new ways of leveraging mobile technology in order to help reach the UN’s Sustainable Development Goals 6 and 7. She is responsible for researching and producing insights on opportunities and best practices for digitising utility service provision in developing countries. Cat previously worked for the Internet of Things Team at the GSMA as a Project Coordinator. She holds a Bachelor degree in International Business from the University of Surrey; including an exchange programme at the University of Queensland, Australia.

 

AgriTech Team

Natalia Pshenichnaya

Head of Programme

Natalia Pshenichnaya

Natalia Pshenichnaya is the Head of the AgriTech Programme. She is overseeing the portfolio of projects across Africa and Asia as well as investment decisions and implementation support to members and partners.

She has been working on mobile solutions for rural since 2010, mostly overseeing implementation of mobile agriculture services across Asia and Africa. Natalia has been leading on GSMA’s research in mobile agriculture space and has published variety of resources for the agriculture development practitioners.

She has also been instrumental in setting up business intelligence and M&E functions across programmes. Prior to working with GSMA Natalia has worked with a mobile operator MegaFon in Russia specialising in VAS development and marketing. She holds an MBA from the University of Oxford and MS in Economics from the University of St. Petersburg, Russia.

Amol Jadhav

Market Engagement Director

Amol Jadhav

Amol Jadhav is the Market Engagement Director for the GSMA AgriTech Programme. He leads the program’s investment, consultancy and advisory support delivered to Mobile Network Operators across African and Asia. This support includes elements around market assessments, business modelling, product innovation, service design, commercialization and marketing.

Amol is originally from Houston, TX and earned his MBA from the Rotterdam School of Management, Erasmus University where he focused his studies on entrepreneurship and new venture incubation at the BoP. Prior to that he served as a Micro Financing and Small Business Development Advisor with VSO in Uganda.

Matt Strickland

Senior Market Engagement Manager

Matt Strickland

Matthew is a Senior Market Engagement Manager for the AgriTech programme based in London, providing consultancy support to mobile network operators across Africa and Asia.  Matthew supports operators with the implementation of mAgri product initiatives through field research, product innovation and commercialisation support.

Previously, Matthew lived in Malawi and Tanzania working with smallholder tea farmers as an organisational development consultant to improve access to information for farming best practices.

In his early career, Matthew worked as a Business Development Manager with a number of digital consultancies. Matthew holds an MBA and Bachelor of Science degree.

Daniele Tricarico

Insights Director

Daniele Tricarico

Daniele is the Insights Director of the GSMA AgriTech programme. In his role, Daniele leads the insights and publications work stream for the programme.

This workstream includes intelligence and analysis on the opportunities within the agricultural sector, as well as monitoring, evaluation and learning (MEL) and user experience (UX) research for AgriTech partners.

Prior to joining the GSMA, Daniele was a senior telecoms analyst at Pyramid Research and Informa Telecoms & Media, focusing on consumer services in emerging markets. Daniele holds an MSc in new media and information systems from the London School of Economics and an MA from the University of Bologna.

Panos Loukos

Senior Insights Manager

Panos Loukos

Panos is the Senior Insights Manager for GSMA’s AgriTech programme. Panos provides the AgriTech programme and its external stakeholders with intelligence and analysis around digital agriculture topics with a focus on innovative business models, emerging use cases, best practices and socioeconomic impact.

He leads engagement and facilitates collaboration with the agriculture sector to support AgriTech programme activities. Panos works directly with agri services across Africa and Asia providing technical assistance to guide agricultural value chain digitisation. He regularly participates in industry events.

Before joining the GSMA, Panos spent several years in leading analyst and consultancy firms with a special focus on operators’ digital strategies. Panos holds a BSc in Plant Science from Aristotle University of Thessaloniki, Greece and an MSc in Plant Disease from Imperial College London. More recently, Panos completed an MBA degree at the University of Manchester.

Ahmed Javed

Senior Market Engagement Manager

Ahmed Javed

Ahmed is a Senior Market Engagement Manager for the mAgri programme based in Islamabad, Pakistan. He provides consultancy and implementation support to partner mobile operators in Asia and Africa, assisting in optimizing the rollout and commercialization of their mAgri product initiatives.

Before joining GSMA, Ahmed was managing multiple mobile money products for Telenor easypaisa. Prior to that, he worked with Standard Chartered Bank, primarily within the product management and Small and Medium Enterprise functions.

Ahmed completed his undergraduate studies from the Lahore University of Management Sciences in Pakistan and his MBA from the University of California, Los Angeles.

Kate Zechner

Project Manager

Kate Zechner

Kate joined the GSMA as a Project Manager in May 2017. She currently oversees the implementation of the AgriTech programme across Sub-Saharan Africa and Asia.

Prior to GSMA, Kate was the Project Manager for a three-year project called Design for Europe co-funded by the European Commission with the aim to promote the use of innovation across Europe. Previously, she worked for several charities in Germany, the US and the UK on issues such as human rights, climate change and anti-corruption.

She holds Masters’​ degrees in Biology from University of Freiburg/Germany as well as in Globalisation from University College London, plus a Postgraduate Diploma in Business Administration from Massey University/New Zealand.

Abbie Phatty-Jobe

Knowledge Manager

Abbie Phatty-Jobe

Abbie Phatty-Jobe is the AgriTech Programme Knowledge Manager. She oversees the dissemination of insights and facilitates knowledge sharing among AgriTech practictioners working to digitise agricultural value chains.

Previously, Abbie worked as the Ministerial Programme speaker manager on the GSMA advocacy events team. Prior to that, Abbie worked in the development sector in the Gambia on various issues including youth empowerment and capacity building, HIV/AIDS sensitisation and disaster mitigation and management.

Abbie holds an MSc in Practicing Sustainable Development with ICT4D from the Royal Holloway University of London.

Rita Oulai

Market Engagement Manager

Rita Oulai

Rita is a Market Engagement Manager, SSA based out of Abidjan, CDI. In this role, she will work closely with local teams and programme partners to support the implementation of cutting-edge MNO-led AgriTech projects in line with the MNO and GSMA strategy.

Prior to joining GSMA, Rita worked as a Digital Finance Consultant at the IFC, focusing on strategic and high potential markets such as Cote d’ Ivoire, Cameroon, DRC, Tanzania and Madagascar. She has also worked as a Project Coordinator for the German Development Agency’s (GIZ) African Cashew Initiative Program in Cote d’ Ivoire and Ghana.

Her work experience also traverses projects related to agriculture and rural development, and she has a good grasp of the Fintech market evolution on the continent. Rita holds a Master in Finance and Accounting from the British Institute of Management and Technology, and is a summa cum laude graduate of the State University of New York at Buffalo. She has also completed a number of financial inclusion trainings from Harvard Kennedy School and the Digital Frontiers Institute.

Rishi Raithatha

Insights Manager

Rishi Raithatha

Rishi is an Insights Manager for the AgriTech programme. He is responsible for researching and producing insights on opportunities and best-practice methods on digitising agricultural value chains in developing countries.

Having joined the GSMA in April 2017, he previously held the position of Mobile Money Analyst, providing analytical support for the Mobile Money Programme – specifically for the 2017 and 2018 State of the Industry Reports – and leading the team’s work on mobile-enabled microinsurance.

Prior to joining the GSMA, Rishi worked in a variety of analytical roles at Finalta, a McKinsey Solution, at Willis Towers Watson and at the Foreign and Commonwealth Office. Rishi holds an MA in International Relations and International Organisation from the Rijksuniversiteit Groningen in the Netherlands and a BA in Economics and Politics from SOAS, University of London.

 

Ecosystem Accelerator Team

Max Cuvellier

Head of M4D Utilities & Ecosystem Accelerator

Max Cuvellier

Max is Head of the GSMA’s Mobile for Development Utilities and Ecosystem Accelerator programmes. The former works to unlock commercially sustainable business models that leverage mobile to deliver affordable and improved energy, water and sanitation services in emerging markets, while the latter supports mobile operators and innovators in driving scale in unique, commercially and socially sustainable products and services in emerging markets. Max joined the GSMA in late 2012 as the Senior Commercial Programme Manager of the Connected Women team, supporting mobile operators and partners in their efforts to target resource-poor women through grants and technical assistance; he then managed the M4D Impact programme. Prior to joining the GSMA, Max worked at Orange Middle East and Africa, first as a Project Manager, then as the Business Development & Strategic Marketing Manager, based in Jordan and in France. Max started his career as a Telecom Strategy Consultant with Altai Consulting, where he worked on projects for Roshan in Afghanistan and Asiacell in Iraq. Max holds a Masters in Management from HEC School of Management, Paris, France, and a Masters in International Management from ESADE Business School, Barcelona, Spain.

Martin Karanja

Market Engagement Director

Martin Karanja

Martin is the Senior Market Engagement Manager for the Ecosystem Accelerator programme, based out of Nairobi. He is in charge of leading the Market Engagement team who build and develop relationships with mobile operators and start-ups in Africa and South and Southeast Asia, and supports the start-ups the programme funds through its Innovation Fund, and beyond. Before joining GSMA, Martin has worked for Hewlett Packard Enterprise, Symantec Corporation, Airtel Africa, and Orange Telkom Kenya among others, and brings a expertise in the ICT/Telecom industry across Sub-Saharan Africa, including Marketing and Business Development, Product Development and Technology Distribution. Martin holds a Degree in International Business Administration from United States International University Nairobi, Kenya, and a Diploma in Technology Distribution from Global Technology Distribution Council, Grenoble France

Maxime Bayen

M4D Utilities & Ecosystem Accelerator Insights Director

Maxime Bayen

Maxime provides the programme and its stakeholders with intelligence on innovation within the Mobile for Development sector with a focus on emerging use cases and business models  that can lead to disruptive innovation in the mobile space. Previous Work History Before joining the GSMA, Maxime worked for over 6 years as a consultant in the telecom & tech space within emerging markets. Successively analyst, consultant and Intelligence Unit Manager, Maxime has been working very closely with telecom operators in the MEA region for the past couple of years. Qualifications Maxime holds an MBA from ESSEC Business School in Paris

Peter Ndichu

Senior Market Engagement Manager

Peter Ndichu

Peter is a Market Engagement Manager for the Ecosystem Accelerator programme based out of Nairobi, Kenya. He supports the Innovation Fund in portfolio management, startup pipeline development including fund outreach to stakeholders, due diligence planning and execution for potential portfolio companies, and business support and mentorship to current portfolio startups. In addition, Peter supports mobile operators in emerging markets to develop start-up friendly strategies while promoting robust partnership between startups and mobile operators. Since 2013, Peter has supported the Mobile for Development team at GSMA in various roles at the intersection of mobile technology and entrepreneurship across emerging markets. Prior to joining Mobile for Development Peter was a consultant at CGAP, an independent entity housed at World Bank, where he developed business intelligence tools leveraging customer, market and financial data for PAYG energy companies. Peter holds a degree in Economics with concentrations in Finance and Chinese Studies from New York University and is currently pursuing his CFA charter as a CFA Level 2 Candidate (June 2018).

Samuel Ajadi

Insights Manager

Samuel Ajadi

Sam is an Insights Manager for the Ecosystem Accelerator programme. His role involves providing mobile operators and startups across Africa and Asia with innovation intelligence. Prior to joining GSMA, Sam was an Analyst at research and consulting firm IHS Markit, covering Africa and the Middle East telecoms market. His key roles involved producing reports on operator performance and strategies, M&A, and regulatory development in the region. Prior to that role, he was a Research Analyst at the Centre for Economic Performance at the London School of Economics. Sam holds a Bachelor of Science degree in Economics from the University of Kent.

Gregory Omondi

Market Engagement Manager

Gregory Omondi

Gregory is the Market Engagement Manager for the Ecosystem Accelerator Programme, based in Nairobi. His key roles are identifying and coaching applicants to the Innovation Fund, mentoring startups, supporting regional and local operators in their efforts to develop start-up friendly strategies, promoting robust partnership between startups and mobile operators, building and managing other relationships with regional and local stakeholders. Prior to joining GSMA, Gregory was the Innovation Engagement Officer - Africa at Ushahidi under the Making All Voices Count Programme, an international initiative that contributes towards effective governance and accountability by enabling citizens engagement and open, responsive government in 12 countries in Africa and Asia, his key roles involved identifying, assessing, selecting, contracting, and managing grantees. He has also worked as a Research Assistant at @iLabAfrica, an innovation research centre at Strathmore University. Gregory holds a Masters of Science Degree in Mobile Telecommunication Innovation and a Bachelors of Science Degree in Business Information Technology, both from Strathmore University, Kenya.

Wade Owojori

M4D Utilities & Ecosystem Accelerator Senior Programme Manager

Wade Owojori

Wadé the M4D Utilities Programme Manager, responsible for ensuring programme objectives are delivered to time, within cost and scope. Wadé joined the GSMA in 2011. Prior to joining the M4D Utilities team, Wade was the project manager responsible for managing the rich communications services (RCS) roadmap and product specifications. Wadé has project managed various product development and User Experience (UX) testing cycles with multiple operators and vendors as part of the Network 2020 programme.

Kaung Sitt

Market Engagement Manager

Kaung Sitt

Kaung is a Market Engagement Manager based out of Singapore. He builds and develops relationships with mobile operators and start-ups in South and Southeast Asia, and supports the start-ups Ecosystem Accelerator will be funding through the Innovation Fund. His key focus is the Asia Pacific ecosystem. Kaung started his career as a software engineer and business development in Singapore's manufacturing and software development industry. On his return to Myanmar in 2014, he co-founded Myanmar’s first start-up accelerator: ideabox. Following that he co-founded Digital Kaway Ltd where he continues as an advisor to the digital marketing firm, and subsequently Codeboratory Ltd, a coder’s laboratory producing online ticketing platform for long distances in Myanmar. Kaung holds a degree in Engineering from Hong Kong Polytechnic University and a Masters in Management of Technology from National University of Singapore.

Josie Middleton

Knowledge Manager

Josie Middleton

Josie is part of the Insights team. She provides the programme and its stakeholders with intelligence on innovation within the Mobile for Development sector, which has a focus on emerging use cases and business models that can lead to disruptive innovation in the mobile space. Josie disseminates key messages from the programme, ensures the successful coordination of advocacy and leads on internal and worldwide external events. Josie brings partner and project management, business development and consultancy experience from a broad range of industries including e-commerce, consultancy, technology, energy, advertising and development. She has worked internationally at Accenture, Groupon, Redwood London and at multiple early-stage start-ups. Josie holds a BA Hons in French and History from the University of Nottingham.

Bilal Ali Qureshi

Market Engagement Manager

Bilal Ali Qureshi

Bilal is a Market Engagement Manager for the Ecosystem Accelerator programme based in Islamabad, Pakistan. He builds and develops relationships with mobile operators and start-ups in South and Southeast Asia. He provides support in recruiting start-ups and then provides consultancy in building their relationships with mobile operators to launch commercially viable products that can also create social impact. His key focus is the Asia Pacific ecosystem. Most recently, Bilal worked with Karandaaz Pakistan where he led digitisation initiatives to increase digital financial inclusion. Prior to Karandaaz, he worked for Easypaisa, where he launched Pakistan’s first ‘Pay as you go’ solar system to provide low cost, high quality renewable energy to off-grid areas. Bilal has also worked at UNDP and the World Bank. Bilal has an MBA from Institute of Business Management, Karachi, Pakistan. He has also received training in financial inclusion and policy design from Harvard Kennedy School.

Edward Irby

Project Manager

Edward Irby

Edward joined the GSMA in July 2018 as project manager for the Ecosystem Accelerator programme. His duties include planning and monitoring activity deliverables throughout the project lifecycle, as well as ensuring key programme deliverables and objectives are delivered successfully, on time and on budget. Edward is responsible for effective and efficient communication and collaboration within the team, overseeing internal and external reporting, financial management and managing grantee contracting. Edward previously spent 5 years at Integrity Action, a UK NGO which empowers communities to demand integrity and accountability from service providers, where he was responsible for managing grants across several countries including Afghanistan, Kenya, Palestine, Nepal Armenia, and DR Congo. He also previously worked for an NGO assisting children suffering from trauma in Palestine. Bsc Political Science from Oxford Brookes University. Msc Middle East Politics from the School of Oriental and African Studies, University of London

Assistive Tech

Clara Aranda Jan

Insights Manager

Clara Aranda Jan

Clara joined GSMA in March 2018 as an Insights Manager. She is responsible for generating and sharing insights on the role of mobile phones as enablers of assistive technologies, and identifying best-practices and market opportunities for innovating mobile-ATs in low- and middle-income countries.

Prior to joining the GSMA, Clara worked in academia at the Biomedical Engineering Department at UCL and as a Research Associate at the Centre for International Manufacturing at Institute for Manufacturing, University of Cambridge. She obtained a PhD from the University of Cambridge in Design Management and Product Innovation, where she focused on improving the contextualisation of health technologies for resource-limited settings.

During her PhD, she conducted research in Uganda and was a visiting researcher at the Opportunity Lab at the Singapore University of Technology and Design. She has a BSc in Biomedical Engineering from Tecnológico de Monterrey in Mexico and an MPhil in Engineering for Sustainable Development from the University of Cambridge. She has also worked as a consultant for the World Health Organization and UNICEF Supply Division and, as a research assistant at Institute of Public Health at Heidelberg University.

Clara now works in the Assistive Tech team, supporting Mobile for Development’s efforts to drive social and economic inclusion of persons with disabilities through innovative digital solutions.

Sheila Moa

Project Manager

Sheila Moa

Sheila joined the GSMA Mobile Money team in September 2017 as Mobile for Development Project Manager. She is responsible for managing the API and state of the industry (SOTI) work streams, ensuring delivery of agreed milestones on time and within budget. Prior to joining GSMA, she managed a portfolio of grantees with focus on scaling innovation and strengthening health systems for a corporate foundation and a UK grant maker. Previously, Sheila worked as a programme manager at Options; an international development consultancy, overseeing the implementation of public health and social development projects, across sub-Saharan Africa, South Asia and the Caribbean for a variety of donors including DFID, KFW, EU, and GIZ. She has a decade of experience providing management support including strategic planning, financial management and project quality assurance to projects promoting equity through demand-side financing and technical assistance projects working with Ministries of Health. She holds an MSc in Development Studies from the University of Bath and BA in International Business from Richmond, the American International University in London.

Sheila has recently joined the Assistive Tech team, supporting Mobile for Development’s efforts to drive social and economic inclusion of persons with disabilities through innovative digital solutions.

Michael Nique

Insights Director, Mobile for Development

Michael Nique

Michael joined GSMA in 2010, working on the Green Power from Mobile programme to catalyse the deployment of green power solutions across mobile networks. Until 2016, Michael was leading insights and research activities with the M4D Utilities Programme, focusing on business model innovations to improve access to energy, water and sanitation. Since 2017, Michael has been working with donor agencies to support their strategic activities on technology for development (including a secondment to the Australian Government (DFAT) InnovationXchange in Canberra) and is now leading M4D activities in the assistive technologies (AT) sector, collecting evidence and building strategic partnerships. Prior to the GSMA, Michael has been involved with the Consulate General of France in San Francisco as a deputy scientific attaché, then as a strategy consultant for a think tank based in France, specialised on ICT innovation and mobile technologies. Michael is originally from France and has a master’s degree in Microelectronics from Université Joseph Fourier in Grenoble.