Mobile for Development
Meet The Team

Leadership

Max Cuvellier

Head of Mobile for Development

Max Cuvellier

Max is the Head of Mobile for Development (M4D) at GSMA. M4D is singularly positioned at the intersection of the mobile ecosystem and the development sector to drive innovation in digital technology to reduce inequalities in our world, enabled by partnerships with forward-thinking donors and a team of 130 passionate professionals. Max joined GSMA in 2012 and held positions within various programmes. He initially helped mobile operators and partners design solutions to ensure women in emerging markets do not get left out of the digital economy as part of the Connected Women programme. He later headed the Ecosystem Accelerator and M4D Utilities programmes which have allocated a combined $22 million in grant funding to 85 ventures in 40+ countries across Africa and Asia; these ventures had since collectively raised $450+ million in additional funding and impacted more than 10 million citizens as of January 2020.

Prior to joining GSMA, Max worked in the Middle East and Africa innovation unit of mobile operator Orange for 3 years, based in Jordan and in France, and as a telecom strategy consultant with Altai Consulting, where he focused on projects in Iraq and Afghanistan. Max holds a Masters in Management from HEC Paris, and a Masters in International Management from ESADE Barcelona, and is one of the Young Leaders of the French-African Foundation, placed under the high patronage of the French and Ghanaian Presidents. Max is passionate about technology and entrepreneurship, and their combined impact on our Planet, our societies and our economies.

Programme Leadership

Philippe Bellordre

Head of Operations

Philippe Bellordre

Philippe is the Programme Director for Mobile for Development (M4D), responsible for the delivery of the different M4D programmes, in collaboration with the M4D team, GSMA members and partners. He joined GSMA in 2012 and has held various roles including Project Manager for IP Interconnection and Programme Manager for Mobile Money.

Prior to GSMA, Philippe worked 10 years in various project management roles within Orange: he managed commercial projects on B2C rich communications services (RCS) and B2B voice and data services.

He was also responsible for the modelling of termination costs for Orange France. Earlier in his career, he was responsible for the standardisation and implementation of Multimedia Messaging Services in Orange. Philippe has a Master in Business Administration from the University of Warwick and a Master of Science from the University of Bristol.

Ashley Olson Onyango

Head of Financial Inclusion and AgriTech

Ashley Olson Onyango

Ashley joined the GSMA in 2021 as the Head of Financial Inclusion and AgriTech.  Prior to joining GSMA, Ashley had been living and working in East Africa, championing financial inclusion and the development of agrifood systems across sub-Saharan Africa for over 11 years.  During this time, Ashley designed and managed funds, investing in agribusinesses and fintechs across the continent, with Root Capital and Africa Enterprise Challenge Fund (AECF), to catalyze innovation and growth for wide impact.  Ashley has played key roles in driving and supporting gender lens investing in her work.  She also worked with Mastercard Foundation and Financial Sector Deepening Africa (FSDA), managing large multi-million-dollar programmes, partnering and working with a wide array of implementing partners and key stakeholders in the industry.

Ashley holds a BSc in Management and Finance from the University of Minnesota – Twin Cities (United States) and an MBA from IESE Business School (Spain).

Claire Sibthorpe

Head of Connected Women and Connected Society

Claire Sibthorpe

Claire is the Head of Connected Women and Connected Society at the GSMA. Connected Women is focused on accelerating digital and financial inclusion for women and reducing the gender gap in mobile internet and mobile money services. Connected Society is focused on supporting the mobile industry to increase access to and adoption of the mobile internet for the underserved.

Claire has been working for over 20 years with public, private and international development organisations on social policy and service delivery with a focus on information and communications technology (ICT) policy and practice. She has developed, managed and implemented programmes in Africa, Asia and the UK including as a senior consultant at Atos KPMG Consulting and at IDRC. Claire holds an MSc in Social Research Methods (2012) and an MSc in Social Policy and Planning in Developing Countries (1997) from the London School of Economics and Political Science (LSE).

Yiannis Theodorou

Senior Director, Advocacy

Yiannis Theodorou

Yiannis is the Head of the GSMA’s Digital Identity programme and leads the development of several policy and advocacy initiatives in Development and Humanitarian contexts. He is currently exploring the role of mobile and government policy in accelerating digital identity ecosystems to support the digital and financial inclusion of underserved populations. He has been researching and advising Governments and Mobile Operators on Mobile SIM registration and Know-Your-Customer (KYC) regulations across Africa, Asia, the Middle East and Latin America.

Yiannis also delivers several regulatory training courses and represents the GSMA at various public fora globally, closely engaging with key partners such as the World Bank and UN bodies.

He previously led public policy initiatives related to the use of Big Data for Social Good and the Internet-of-Things, focusing on consumer data protection and Privacy-by-Design. He authored a number of reports and policy recommendations on these topics.

Prior to the GSMA, Yiannis was a Strategy Associate at the UK regulator Ofcom, developing strategic and regulatory policy insights across the Internet, TV, and telecommunications sectors. Yiannis holds a MSc. in Management from Cass Business School and a Law Degree from UCL (London).

Kimberly Brown

Head of Mobile for Humanitarian Innovation

Kimberly Brown

Kimberly joined the GSMA in July 2020 as the Head of Mobile for Humanitarian Innovation. Before GSMA, she was the Head of Humanitarian Policy at the British Red Cross, where she led the department responsible for policy, advocacy, and research on international humanitarian issues. She acted as adviser to the Chairman on the organisation’s role on the Governing Board and General Assembly of the International Federation of Red Cross and Red Crescent Societies (IFRC).

Kimberly has worked for several humanitarian organisations, with a focus on building partnerships in multilateral processes and negotiations. She has worked on the Sustainable Development Goals, the New York Declaration on Refugees and Migrants, the Grand Bargain (World Humanitarian Summit), the Paris Climate Agreement, the Mine Ban Treaty, and the Convention on Cluster Munitions. Kimberly worked in Asia-Pacific with the IFRC, during the time of the Indian Ocean tsunami, where she carried out advocacy on global disaster preparedness guidelines. She has also focused on humanitarian issues such as children in armed conflict, principled humanitarian action, and protection of civilians.

She holds a BA in Psychology from UBC (Vancouver), a MA in International Development Studies and Political Science from Chulalongkorn University (Bangkok) where her thesis focused on the Myanmar refugee situation in Thailand. In July 2020, she completed an Executive MBA at London Business School. She has been deployed to, and worked across, several humanitarian contexts in Africa, Asia, and the Middle-East.

Ilana Cohen

Senior Market Engagement Director and Acting Head of Digital Utilities

Ilana Cohen

As the Senior Market Engagement Director, Ilana leads the strategic engagement of the programme with the mobile, energy, water and sanitation industries, as well as the broader ecosystem. Ilana leads a team of Market Engagement Managers to operate the Mobile for Development Utilities Innovation Fund, which provides grants to organisations that leverage digital solutions to improve access to energy, water and sanitation services. She also provides strategic leadership on the GSMA Instant Payment Notification Hub, which supports the real-time integration of utility service providers with mobile money platforms. Ilana joined the GSMA in 2013 as a Market Engagement Manager on the programme. Her passion for this work solidified around her master’s research on the use of mobile payments for water bills in Kenya and throughout East Africa. Before GSMA, she was an independent consultant advising on the application of mobile solutions in water and sanitation services. Prior to this Ilana worked as an environmental consultant in California carrying out environmental impact assessments. Ilana holds an MSc in Water Science, Policy and Management from Oxford University and a Bachelor’s Degree in Biology from Brandeis University.

Akanksha Sharma

Senior Director

Akanksha Sharma

Akanksha works as Senior Director leading the M4D’s Central Insights Unit and ClimateTech programme. In the Central Insights Unit,  she leads on the delivery of research and insights focused on the use of frontier technologies in emerging economies. She also manages the team’s in-country research engagements that include country-specific research publications as well as capacity building activities.

Akanksha has been with GSMA since 2012 and specialises in the uses of mobile technology for social good. She has previously worked in the research teams at GSMA M4D Utilities and GSMA Intelligence. Prior to joining GSMA, Akanksha worked as a Power and Utilities analyst at GlobalData in India.

Akanksha has an MBA degree from IBS Hyderabad (India) and a BSc. degree in Psychology from Rajasthan University, India.

Cross-Functional Business Team

Philippe Bellordre

Head of Operations

Philippe Bellordre

Philippe is the Programme Director for Mobile for Development (M4D), responsible for the delivery of the different M4D programmes, in collaboration with the M4D team, GSMA members and partners. He joined GSMA in 2012 and has held various roles including Project Manager for IP Interconnection and Programme Manager for Mobile Money.

Prior to GSMA, Philippe worked 10 years in various project management roles within Orange: he managed commercial projects on B2C rich communications services (RCS) and B2B voice and data services.

He was also responsible for the modelling of termination costs for Orange France. Earlier in his career, he was responsible for the standardisation and implementation of Multimedia Messaging Services in Orange. Philippe has a Master in Business Administration from the University of Warwick and a Master of Science from the University of Bristol.

Rahul Shah

M4D Director, APAC, GSMA

Rahul Shah

Rahul currently serves as the Mobile for Development (M4D) Director for the APAC region, where he manages M4D’s portfolio of programmes that aim to find innovative, commercially sustainable solutions to a variety of socio-economic problems through partnerships between mobile operators, tech innovators, governments and development organisations. Prior to this, Rahul worked in the M4D Utilities team at GSMA where he managed grants and provided advisory services to operators on the opportunity in the energy, water and sanitation sectors.

Rahul has a varied professional background. He spent over a decade in the engineering of wireless communications systems and network planning. Post-MBA, he switched tracks to general management and worked in solar energy and media & entertainment.

Rahul has an MSEE with a major in communications and digital signal processing from the University of Missouri-Rolla and an MBA in general management from IIM-Ahmedabad.

Tegan Palmer

Senior Manager, M&E, M4D Programme Services

Tegan Palmer

As Senior Manager for M&E, Tegan works across M4D towards consistent, meaningful and exciting methodologies and evidence. Her responsibilities range from project-specific evaluation, where she devises and orchestrates studies to understand socio-economic impact, to development and deployment of effective programme and grant level M&E activities. She sources and contracts M&E experts, as well as building the team and capacities in-house. Tegan is interested in data management and is exploring ways to deploy technology to improve evidence gathering in the department. Before taking on this role, Tegan spent five years applying her analytical skills to Mobile for Development’s mAgri programme as the Business Intelligence Manager, supporting the services launched under the mNutrition initiative. She has also worked as an English teacher in Taipei and Paris. A Masters in Psychology of Education from the University of Bristol gave Tegan her passion for behaviour change and taught her the power of statistics. She holds a BA in Philosophy from the University of Warwick.

Rinchin Gaekwad

Monitoring & Evaluation Manager

Rinchin Gaekwad

Rinchin works as a consultant to provide monitoring, evaluation and learning support to a diverse portfolio of five programmes that comprise the GSMA-DFID Strategic Partnership (Connected Women, Connected Society, Ecosystem Accelerator, Digital Identity and M4D Utilities). She helps teams measure the performance and effectiveness of their projects and guides them in seeking evidence that demonstrates their impact. She is an advocate for utility-focused evaluations and believes M&E systems should enable adaptive management.

Rinchin has field experience of working with data and managing teams in frontline humanitarian contexts such as Iraq, Eastern Ukraine and Haiti. Her recent work, as an independent consultant, includes a labour market study in South Sudan and an evaluation of a strategic communications project aimed at irregular migrants in Ethiopia.

Rinchin pursued B.Sc (Hons.) in Computer Science from University of Delhi. She then obtained a Master in International Security as a French Government Scholar at the Paris School of International Affairs. She speaks Marathi, Hindi, French and English.

Emily Gamble

Monitoring & Evaluation Manager

Emily Gamble

Emily is an impact analyst and monitoring & evaluation (M&E) specialist. In her role as M&E Manager, Emily will provide support to the AgriTech programme, particularly on their innovation fund, and the Mobile Money programme. She will design and support programme level M&E strategies, including frameworks to monitor progress towards targets, as well as strategies to measure project impact.

Emily was previously based in Bangkok, where she consulted with UNCDF, designing and providing support to M&E on the CleanStart innovation fund portfolio. She also supported UN Women as a Gender Analyst and has qualitative field research experience in Uganda, as well as in informal settlements in Ajmer, India.

Emily holds a Masters in Development Practice from Trinity College Dublin and University College Dublin, and a Masters in European Studies from Freie Universität Berlin.

Hector Matthews

Monitoring & Evaluation Analyst

Hector Matthews

Hector provides monitoring, evaluation and learning support across both the DFID Strategic Partnership and Mobile for Humanitarian Innovation teams. In this split role he works to evidence impact, support adaptive programming and facilitate cross-programme learning across a variety of digitally led humanitarian and development initiatives.

Hector has a broad background in research and evaluation having previously worked for a number of global insight, innovation and development organisations. Hector has always championed data driven design and enjoys nothing more than working on evidence based solutions to persistent global issues. He has hands-on qualitative and quantitative fieldwork experience working on projects that have covered a variety of subjects and involved people and places around the world.

Before starting this role Hector spent a number of years living and working in Dakar, Senegal. His last project there was for Plan International helping to guide their selection of research, advocacy and influencing partners throughout West and Central Africa. Hector holds a BA in Geography and Marketing from the University of Hull.

GSMA Innovation Fund Team

Martin Karanja

Director

Martin Karanja

Martin is the Senior Market Engagement Director for the Ecosystem Accelerator programme, based out of Nairobi. He is in charge of leading the Market Engagement team who build and develop relationships with mobile operators and start-ups in Africa and South and Southeast Asia, and supports the start-ups the programme funds through its Innovation Fund, and beyond. Before joining GSMA, Martin has worked for Hewlett Packard Enterprise, Symantec Corporation, Airtel Africa, and Orange Telkom Kenya among others, and brings a expertise in the ICT/Telecom industry across Sub-Saharan Africa, including Marketing and Business Development, Product Development and Technology Distribution. Martin holds a Degree in International Business Administration from United States International University Nairobi, Kenya, and a Diploma in Technology Distribution from Global Technology Distribution Council, Grenoble France

Wade Owojori

Director

Wade Owojori

Wadé the Ecosystem Accelerator Market Engagement Director, responsible for ensuring programme objectives are delivered to time, within cost and scope. Wadé joined the GSMA in 2011. Prior to joining the Ecosystem Accelerator team, Wade was the project manager responsible for managing the rich communications services (RCS) roadmap and product specifications. Wadé has project managed various product development and User Experience (UX) testing cycles with multiple operators and vendors as part of the Network 2020 programme.

Philippe Bellordre

Head of Operations

Philippe Bellordre

Philippe is the Programme Director for Mobile for Development (M4D), responsible for the delivery of the different M4D programmes, in collaboration with the M4D team, GSMA members and partners. He joined GSMA in 2012 and has held various roles including Project Manager for IP Interconnection and Programme Manager for Mobile Money.

Prior to GSMA, Philippe worked 10 years in various project management roles within Orange: he managed commercial projects on B2C rich communications services (RCS) and B2B voice and data services.

He was also responsible for the modelling of termination costs for Orange France. Earlier in his career, he was responsible for the standardisation and implementation of Multimedia Messaging Services in Orange. Philippe has a Master in Business Administration from the University of Warwick and a Master of Science from the University of Bristol.

Nafeesa Punjani

Senior Manager

Nafeesa Punjani

As the Senior Market Engagement Manager for the Mobile for Development Utilities team, Nafeesa supports both innovation fund grantees and mobile operators to leverage commercially sustainable partnerships, infrastructure and synergies that unlock access to energy, sanitation and water services for underserved populations. Nafeesa has worked with mobile operators in diverse emerging markets including Afghanistan, Tanzania, Uganda and Burundi. Her experience with both corporate and start-up companies has offered Nafeesa the opportunity to be part of and lead several large scale projects within the areas of in Corporate Strategy, Management Reporting, Business Development and Investor Relations. More recently, Nafeesa was a telecommunications consultant with Industrial Promotion Services (IPS) where she supported due diligence projects for 3 operations in East Africa. Nafeesa hold a Bachelors in Health Sciences degree from Western University in London, Ontario (Canada).

Bilal Ali Qureshi

Manager

Bilal Ali Qureshi

Bilal is a Market Engagement Manager for the Ecosystem Accelerator programme based in Islamabad, Pakistan. He builds and develops relationships with mobile operators and start-ups in South and Southeast Asia. He provides support in recruiting start-ups and then provides consultancy in building their relationships with mobile operators to launch commercially viable products that can also create social impact. His key focus is the Asia Pacific ecosystem. Most recently, Bilal worked with Karandaaz Pakistan where he led digitisation initiatives to increase digital financial inclusion. Prior to Karandaaz, he worked for Easypaisa, where he launched Pakistan’s first ‘Pay as you go’ solar system to provide low cost, high quality renewable energy to off-grid areas. Bilal has also worked at UNDP and the World Bank. Bilal has an MBA from Institute of Business Management, Karachi, Pakistan. He has also received training in financial inclusion and policy design from Harvard Kennedy School.

Kaung Sitt

Manager

Kaung Sitt

Kaung is a Market Engagement Manager based out of Singapore. He builds and develops relationships with mobile operators and start-ups in South and Southeast Asia, and supports the start-ups Ecosystem Accelerator will be funding through the Innovation Fund. His key focus is the Asia Pacific ecosystem. Kaung started his career as a software engineer and business development in Singapore’s manufacturing and software development industry. On his return to Myanmar in 2014, he co-founded Myanmar’s first start-up accelerator: ideabox. Following that he co-founded Digital Kaway Ltd where he continues as an advisor to the digital marketing firm, and subsequently Codeboratory Ltd, a coder’s laboratory producing online ticketing platform for long distances in Myanmar. Kaung holds a degree in Engineering from Hong Kong Polytechnic University and a Masters in Management of Technology from National University of Singapore.

Leonard Kore

Manager

Leonard Kore

Prior to joining GSMA, Leonard worked as the senior analyst for telecoms at International Data Corporation (IDC) in charge of the East Africa region. Leonard worked with telcos in consulting, research and advisory projects focusing on a variety of topics such as IoT, mobile money, broadband strategies, competitive analysis, opportunity assessments and Go-To market strategies. He also carried out workshops with telcos, wrote thought leadership reports and was a speaker at events. Leonard has also worked as a grantee mentor short term consultant for Ushahidi under the Making All Voices Count Programme, helping a startup receive funding of an ICT for health project.

Gregory Omondi

Manager

Gregory Omondi

Gregory is the Market Engagement Manager for the Ecosystem Accelerator Programme, based in Nairobi. His key roles are identifying and coaching applicants to the Innovation Fund, mentoring startups, supporting regional and local operators in their efforts to develop start-up friendly strategies, promoting robust partnership between startups and mobile operators, building and managing other relationships with regional and local stakeholders. Prior to joining GSMA, Gregory was the Innovation Engagement Officer – Africa at Ushahidi under the Making All Voices Count Programme, an international initiative that contributes towards effective governance and accountability by enabling citizens engagement and open, responsive government in 12 countries in Africa and Asia, his key roles involved identifying, assessing, selecting, contracting, and managing grantees. He has also worked as a Research Assistant at @iLabAfrica, an innovation research centre at Strathmore University. Gregory holds a Masters of Science Degree in Mobile Telecommunication Innovation and a Bachelors of Science Degree in Business Information Technology, both from Strathmore University, Kenya.

Radhika Sarin

Manager

Radhika Sarin

Radhika has joined the GSMA M4D Utilities team as a Market Engagement Manager to manage, facilitate and support mobile-based innovations in energy, water and sanitation across the Asia-Pacific region. She will support the programme by managing select Innovation Fund grantees, share key learnings & insights from grantees and map out industry trends so as to understand and showcase how the mobile industry can support commercially viable energy, water and sanitation services for the underserved. Prior to the GSMA, Radhika has worked in healthcare consulting at IPE Global, New Delhi and telecommunications at Vodafone UK, England. She has built expertise in healthcare consulting, private sector led sustainable social enterprises, mobile product pricing and large-scale fixed & mobile commercial solutions. Radhika graduated in Economics from St. Xavier’s College, Mumbai and holds an MSc in Economics from the University of Warwick, United Kingdom. She speaks fluent Hindi and English.

Edward Irby

Senior Operations Manager

Edward Irby

Edward joined the GSMA in July 2018 as Operations Manager for the Ecosystem Accelerator programme. His duties include planning and monitoring activity deliverables throughout the project lifecycle, as well as ensuring key programme deliverables and objectives are delivered successfully, on time and on budget. Edward is responsible for effective and efficient communication and collaboration within the team, overseeing internal and external reporting, financial management and managing grantee contracting. Edward previously spent 5 years at Integrity Action, a UK NGO which empowers communities to demand integrity and accountability from service providers, where he was responsible for managing grants across several countries including Afghanistan, Kenya, Palestine, Nepal Armenia, and DR Congo. He also previously worked for an NGO assisting children suffering from trauma in Palestine. Bsc Political Science from Oxford Brookes University. Msc Middle East Politics from the School of Oriental and African Studies, University of London

Alejandra Covarrubias Garcia

Operations Manager

Alejandra Covarrubias Garcia

Alejandra is an Operations Manager working across the GSMA Innovation Fund and Ecosystem Accelerator programme. Her duties include planning and monitoring activities, managing suppliers and contributing to internal and external reporting to ensure objectives are achieved throughout the project cycle.

Before joining GSMA Alejandra was working at Ashoka UK, where she was co-designing a global mentoring initiative to help social enterprises scale their impact. Previously she also spent three years as a Social Entrepreneurship Manager at Citibank Mexico, where she managed a portfolio of grants for early stage social and environmental start-ups.

She holds a Master’s degree in International Money and Banking from the University of Bath and a Bachelor’s degree in Economics from Universidad Panamericana in Mexico.

Carole Attoungbre

Manager

Carole Attoungbre

Carole is an Innovation Fund Manager based out of Côte d’Ivoire. In this role, she will be managing the full life cycle and delivery of a portfolio of projects geared towards helping scale mobile centric innovative solutions with sustainable socio-economic impact across Africa and Asia Pacific. She will also be leading the activities in the Francophone region including, enhancing the GSMA Innovation Fund’s outreach and managing relationships with the key stakeholders.

Prior to joining the GSMA, Carole was the Country Director for Eneza Education, where she successfully set up the Kenya-based EdTech start-up promoting access to quality education by leveraging affordable mobile technologies in Côte d’Ivoire. She has also worked as a Strategy Consultant, leading advisory assignments for public and private institutions across Sub-Saharan Africa.

Carole holds a Master of Science (MSc) in Business Management from Emlyon business school (France) and recently completed an MSc in International Strategy and Diplomacy from the London School of Economics and Political Science (LSE).

Grace Njoroge

Manager

Grace Njoroge

Grace joined the GSMA in 2020 as a Manager in the GSMA Innovation Fund based out of Nairobi. Her role entails design and management of Innovation Fund Rounds across Africa and Asia including providing support to selected grantees as they implement their digital inclusion projects that aim to drive socio-economic impact, achieve scale and become commercially sustainable.

Previously, Grace was a Programme and Learning manager at the International Development Advisory Services unit at KPMG East Africa where she managed among others the Mastercard Foundation Fund for Rural Prosperity whose objective was to provide financial access to unbanked and under-banked communities of rural sub-Saharan Africa. Grace has also held previous consulting roles across various topics such as financial inclusion, MSME financing, agribusiness and agri-financing and youth entrepreneurship.

Grace is also a founding board member of the African Women in Fintech and Payments (AWFP) network – Kenya chapter, and currently serves as the Board Secretary.

She holds a Bachelor’s degree in Business Administration, Finance, from Maseno University and is currently completing her MBA in Finance from the Jomo Kenyatta University of Agriculture and Technology.

AgriTech Team

Ashley Olson Onyango

Head of Financial Inclusion and AgriTech

Ashley Olson Onyango

Ashley joined the GSMA in 2021 as the Head of Financial Inclusion and AgriTech.  Prior to joining GSMA, Ashley had been living and working in East Africa, championing financial inclusion and the development of agrifood systems across sub-Saharan Africa for over 11 years.  During this time, Ashley designed and managed funds, investing in agribusinesses and fintechs across the continent, with Root Capital and Africa Enterprise Challenge Fund (AECF), to catalyze innovation and growth for wide impact.  Ashley has played key roles in driving and supporting gender lens investing in her work.  She also worked with Mastercard Foundation and Financial Sector Deepening Africa (FSDA), managing large multi-million-dollar programmes, partnering and working with a wide array of implementing partners and key stakeholders in the industry.

Ashley holds a BSc in Management and Finance from the University of Minnesota – Twin Cities (United States) and an MBA from IESE Business School (Spain).

Daniele Tricarico

Insights Director

Daniele Tricarico

Daniele is the Insights Director of the GSMA AgriTech programme. In his role, Daniele leads the insights and publications work stream for the programme.

This workstream includes intelligence and analysis on the opportunities within the agricultural sector, as well as monitoring, evaluation and learning (MEL) and user experience (UX) research for AgriTech partners.

Prior to joining the GSMA, Daniele was a senior telecoms analyst at Pyramid Research and Informa Telecoms & Media, focusing on consumer services in emerging markets. Daniele holds an MSc in new media and information systems from the London School of Economics and an MA from the University of Bologna.

Amol Jadhav

Market Engagement Director

Amol Jadhav

Amol Jadhav is the Market Engagement Director for the GSMA AgriTech Programme. He leads the program's investment, consultancy and advisory support delivered to Mobile Network Operators across African and Asia. This support includes elements around market assessments, business modelling, product innovation, service design, commercialization and marketing. Amol is originally from Houston, TX and earned his MBA from the Rotterdam School of Management, Erasmus University where he focused his studies on entrepreneurship and new venture incubation at the BoP. Prior to that he served as a Micro Financing and Small Business Development Advisor with VSO in Uganda.

Matt Strickland

Senior Market Engagement Manager

Matt Strickland

Matthew is a Senior Market Engagement Manager for the AgriTech programme based in London, providing consultancy support to mobile network operators across Africa and Asia.  Matthew supports operators with the implementation of mAgri product initiatives through field research, product innovation and commercialisation support. Previously, Matthew lived in Malawi and Tanzania working with smallholder tea farmers as an organisational development consultant to improve access to information for farming best practices. In his early career, Matthew worked as a Business Development Manager with a number of digital consultancies. Matthew holds an MBA and Bachelor of Science degree.

Panos Loukos

Senior Insights Manager

Panos Loukos

Panos is the Senior Insights Manager for GSMA’s AgriTech programme. Panos provides the AgriTech programme and its external stakeholders with intelligence and analysis around digital agriculture topics with a focus on innovative business models, emerging use cases, best practices and socioeconomic impact. He leads engagement and facilitates collaboration with the agriculture sector to support AgriTech programme activities. Panos works directly with agri services across Africa and Asia providing technical assistance to guide agricultural value chain digitisation. He regularly participates in industry events. Before joining the GSMA, Panos spent several years in leading analyst and consultancy firms with a special focus on operators’ digital strategies. Panos holds a BSc in Plant Science from Aristotle University of Thessaloniki, Greece and an MSc in Plant Disease from Imperial College London. More recently, Panos completed an MBA degree at the University of Manchester.

Ahmed Javed

Senior Market Engagement Manager

Ahmed Javed

Ahmed is a Senior Market Engagement Manager for the AgriTech programme based in Islamabad, Pakistan. He provides consultancy and implementation support to partner mobile operators in Asia and Africa, assisting in optimizing the rollout and commercialization of their AgriTech product initiatives.

Before joining GSMA, Ahmed was managing multiple mobile money products for Telenor easypaisa. Prior to that, he worked with Standard Chartered Bank, primarily within the product management and Small and Medium Enterprise functions.

Ahmed completed his undergraduate studies from the Lahore University of Management Sciences in Pakistan and his MBA from the University of California, Los Angeles.

Kate Zechner

Operations Manager

Kate Zechner

Kate joined the GSMA as a Operations Manager in May 2017. She currently oversees the implementation of the AgriTech programme across Sub-Saharan Africa and Asia.

Prior to GSMA, Kate was the Project Manager for a three-year project called Design for Europe co-funded by the European Commission with the aim to promote the use of innovation across Europe. Previously, she worked for several charities in Germany, the US and the UK on issues such as human rights, climate change and anti-corruption.

She holds Masters’​ degrees in Biology from University of Freiburg/Germany as well as in Globalisation from University College London, plus a Postgraduate Diploma in Business Administration from Massey University/New Zealand.

Abbie Phatty-Jobe

Knowledge Manager

Abbie Phatty-Jobe

Abbie is the GSMA AgriTech Programme’s Knowledge Manager. In her role, Abbie is responsible for staying abreast of the latest trends in a quickly evolving digital agriculture space to keep the AgriTech team and partner industry practitioners informed.

She leads the team’s engagement with agritech players and external event organisers, building and maintaining strategic knowledge-sharing relationships. Abbie’s role also involves carrying out evidence-based research and producing insights on best practices, trends and opportunities in digital agriculture.

Prior to that, Abbie worked with several development organisations and mobile operator, Africell in The Gambia. She holds an MSc in ICT for development (ICT4D) from the Royal Holloway University of London.

Pooja Mall

Knowledge Manager (Maternity Cover)

Pooja Mall

Pooja is the GSMA AgriTech Programme’s Knowledge Manager (Maternity Cover). Pooja is responsible for staying abreast of the latest trends in a quickly evolving digital agriculture space to keep the AgriTech team and partner industry practitioners informed. She leads the team’s engagement with agritech players and external event organisers, building and maintaining strategic knowledge-sharing relationships.

Prior to GSMA, Pooja worked as a consultant on Risk and Resilience issues (UNDRR, Overseas Development Institute, World Food Programme FAO), Trade (Oxfam, DFID) and Global Health (Gavi, the Vaccine Alliance, Oxford Policy Management India). She has also worked at Morgan Stanley, an Investment Bank.  She holds a MA in International Development from Columbia University, a MSc in Information Systems Development from the London School of Economics and a BA in Economics from Manchester University.

Ana Forjaz

Marketing Specialist

Ana Forjaz

Ana joined the GSMA and the AgriTech team as Marketing Specialist in October 2019. She is responsible for strategy and delivery of digital campaigns, developing video content and case studies and managing design of publications.

Previously Ana has worked with a number of charities and social enterprises including a renewable energy start-up where she launched and managed a successful crowdfunding campaign. Working on a wide variety of projects Ana has experience across brand development, social media strategy, press, web, videos, events, and partnerships.

Ana holds a Master of Commerce in Finance and Marketing from the University of Western Australia, along with a Bachelor of Arts; Philosophy and International Relations, and a Bachelor of Commerce; Economics and Management from the same university.

Kara Norton

Operations Coordinator

Kara Norton

Kara is the programme coordinator for the AgriTech programme, where she assists in project management, research and insights, and engagement activities.

Previous to joining GSMA in December 2019, Kara was based in the Netherlands completing a Double MSc in Public Policy and Human Development with the United Nations University – MERIT/Maastricht Graduate School of Governance. Here she specialised in Risk and Innovation, and completed a thesis in Artificial Intelligence policy.

Kara also has a Bachelors in Law and Philosophy in which she gained from Kent University in 2016.

Zeituna Mustafa

Market Engagement Manager

Zeituna Mustafa

Zeituna is the Market Engagement Manager working in Agritech based in Nairobi. Her role is to provide consultancy and implementation support to mobile network operators. She is involved in supporting them with digitization and product development for smallholder farmers.

Prior to joining GSMA, Zeituna worked for Musoni microfinance as the Digital Financial Services Manager spearheading digital transformation initiatives and implementation of digital lending. Previously, Zeituna worked with MicroSave Consulting handling digital financial services. She has international experience having supported in-country technical assistance in Africa and Asia. Her areas of expertise include digital product development and innovation, training and technical assistance to digital financial service providers and research using human-centred design. She specialises in digital finance strategic and operational aspects for financial institutions.

Zeituna recently completed an MSc in Development Finance from Strathmore Business School, Kenya. She is currently finalizing her Certified Digital Finance Practitioner from Digital Frontiers Institute and Tuft University Fletcher School.

 

Jan Priebe

Insights Manager

Jan Priebe

Jan joined the GSMA AgriTech team as Insights Manager in December 2019. Jan is responsible for informing and engaging the mobile industry in order to accomplish the AgriTech programme’s mission of strengthening the climate resilience of rural populations.

This work will support mobile operators to leverage their unique assets, including commercial microwave links (CML) and location-based data, to create and contribute to climate resilience services such as improved weather forecasts, microinsurance and decision agriculture.

Before joining the GSMA, Jan spent several years as Senior Research Fellow at the Natural Resources Institute where he applied digital technologies to address agricultural development challenges. Jan holds an MSc in Environmental Technology from Imperial College London, an MSc in Management of Technology and Innovation from Erasmus University Rotterdam, and a BSc in Business Administration from Erasmus University Rotterdam.

 

Shayne Rose Bulos

Market Engagement Manager

Shayne Rose Bulos

Shayne is the Market Engagement Manager working in the AgriTech team in Papua New Guinea (PNG). Her role advances financial inclusion for smallholder farmers in PNG through the provision of microfinance products and services with the use of technology.

Her background focused on financial inclusion including inclusive insurance, climate risk insurance, and insurtech. She was a Senior Advisor for Insurtech at an International NGO which focused on Climate Risk Insurance protection for low-income households and MSMEs.

Previously, Shayne was head of the Microinsurance Division of the Philippine Insurance Commission and a part-time instructor for financial and management accounting courses. Shayne is a Chartered Accountant and has an MBA degree.

Sonia Pietosi

Insight Manager

Sonia Pietosi

Sonia is an Insight Manager with the GSMA’s AgriTech team. She provides insights and analysis instrumental to build the case for digital financial inclusion of smallholder farmers.

Before joining the GSMA, Sonia worked as financial inclusion consultant at Oxford Policy Management and A2F Consulting, among other companies. She managed and conducted customer and market research, case studies and evaluations in more than 20 countries, mainly in Africa. Her areas of expertise include digital savings and credit products, MSME and agricultural value chain finance.

She holds a Masters in Economics from the University of Cagliari, Italy, and a Masters in Microfinance from the Solvay Business School in Brussels. She is currently studying to become a Certified Digital Finance Practitioner at the Digital Frontier Institute and the Fletcher School at Tuft University.

Central Insights Unit

Akanksha Sharma

Senior Director

Akanksha Sharma

Akanksha works as Senior Director leading the M4D’s Central Insights Unit and ClimateTech programme. In the Central Insights Unit,  she leads on the delivery of research and insights focused on the use of frontier technologies in emerging economies. She also manages the team’s in-country research engagements that include country-specific research publications as well as capacity building activities.

Akanksha has been with GSMA since 2012 and specialises in the uses of mobile technology for social good. She has previously worked in the research teams at GSMA M4D Utilities and GSMA Intelligence. Prior to joining GSMA, Akanksha worked as a Power and Utilities analyst at GlobalData in India.

Akanksha has an MBA degree from IBS Hyderabad (India) and a BSc. degree in Psychology from Rajasthan University, India.

Clara Aranda Jan

Senior Insights Manager

Clara Aranda Jan

Clara joined GSMA in March 2018 as part of the Assistive Tech team. She is now Senior Insights Manager for the Central Insights Unit and is responsible for generating and sharing insights on mobile and frontier technologies in low- and middle-income countries across Asia and Africa.

Prior to joining the GSMA, Clara worked in academia at the Biomedical Engineering Department at UCL and as a Research Associate at the Centre for International Manufacturing at Institute for Manufacturing, University of Cambridge. She obtained a PhD from the University of Cambridge in Design Management and Product Innovation, where she focused on improving the contextualisation of health technologies for resource-limited settings.

During her PhD, she conducted research in Uganda and was a visiting researcher at the Opportunity Lab at the Singapore University of Technology and Design. She has a BSc in Biomedical Engineering from Tecnológico de Monterrey in Mexico and an MPhil in Engineering for Sustainable Development from the University of Cambridge. She has also worked as a consultant for the World Health Organization and UNICEF Supply Division and, as a research assistant at Institute of Public Health at Heidelberg University.

Clara now works in the Assistive Tech team, supporting Mobile for Development’s efforts to drive social and economic inclusion of persons with disabilities through innovative digital solutions.

Julie Schurei

Programme Manager

Julie Schurei

Julie joined the GSMA in 2017. As the Programme Manager for the Mobile for Humanitarian Innovation programme and Central Insights Unit, she works with both teams to ensure that the key objectives are met on time and within budget.

She has extensive experience in project oversight, monitoring and evaluation, communications, and donor management from her previous roles as the UK/Europe Development Director for the Business and Human Rights Resource Centre, an international non-governmental organisation in London, and as the Afghanistan-based Monitoring and Evaluation/Communications Manager for three USAID-funded stability and sustainable agriculture development programmes with Development Alternatives, Inc.

Julie holds a Master’s degree in International Affairs from the George Washington University and a Bachelor of Arts in Political Science from Washington State University.

Maryam Lawal

Insights Manager

Maryam Lawal

Maryam Lawal is an Insights Manager for the Central Insights Unit. She is an analytically minded young professional with experience and interest in the link between Information Communication Technologies (ICTs) and socio-economic development, with a particular focus on mobile innovation. Her professional experiences are broadly situated within global development practice. Within this area, she has experience at the World Bank Group in Washington D.C., the GSMA in London, the Federal Government of Nigeria (Federal Ministry of Environment and Federal Ministry of Health) and with international NGOs.

Maryam’s academic achievements include a PhD in Development Planning from University College London (UCL), MSc in Management, Information Systems and Digital Innovation from the London School of Economics and Political Science (LSE) and BSc Information Systems from the University of Hertfordshire.

Nigham Shahid

Insights Manager

Nigham Shahid

Nigham Shahid is an Insights Manager for the Central Insights Unit at the GSMA. She leads on research linked to the use of mobile and frontier technologies in youth employment, health, financial inclusion and other topics in emerging economies across Asia and Africa.

Prior to joining the GSMA, Nigham has held a range of roles in international development, in the delivery of enterprise development programs and in education in vulnerable and under-resourced communities. She has also consulted for a mission-driven seed VC fund that invests in disruptive start-ups that have a positive impact.

Nigham holds an M.A. in Quantitative Research Methods from Columbia University in the City of New York and an M.A. in Sociology from the University of Massachusetts-Amherst in the USA. She also holds a B.Sc. (Hons) from the Lahore University of Management Sciences in Pakistan.

Susanna Acland

Insights Analyst

Susanna Acland

Susanna works in the Central Insights Unit where she contributes to the research and analysis focusing on frontier technology in emerging economies. She also works on developing content and coordination for workshops held at DFID’s country offices, alongside managing team processes and participation in internal and external events.

Susanna joined us from the Mobile for Humanitarian Innovation programme at the GSMA where she worked with the Innovation Fund and Insights teams. Her previous roles have been focussed on international development and humanitarian aid. She worked in Senegal for Y Care International (YMCA) on sexual health and youth unemployment and previous to that she was in Greece working in a refugee camp helping with logistics, aid distribution and running a women’s group.

Susanna holds a Masters degree in Conflict, Security and Development from the University of Sussex.

Sophie Pitcher

Marketing Manager

Sophie Pitcher

Sophie joined the GSMA in April 2018. As Marketing Manager for the ClimateTech programme and Central Insights Unit, she is responsible for the strategy and delivery of digital advocacy campaigns, developing video content, infographics, blogs and other multimedia content, as well as editing and managing the design of programme publications. Following university where she studied history, Sophie started her career at Condé Nast before joining the Marketing and Subscriptions team at The Spectator. She joined the GSMA from a creative digital agency called Forge – as a Campaign Manager she was responsible for marketing strategy, content creation and project management for a number of different clients. Sophie recently added to her qualifications and skillset on completion of a graphic design course at Shillington College. Sophie is passionate about the impact of Mobile for Development’s work and is excited to continue to learn more about the development sector at large.

 

 

ClimateTech

Akanksha Sharma

Senior Director

Akanksha Sharma

Akanksha works as Senior Director leading the ClimateTech Programme and M4D’s Central Insights Unit. In the ClimateTech programme, she is overseeing the portfolio of projects across Africa and Asia, including research as well as investment decisions and implementation support to members and partners.

Akanksha has been with GSMA since 2012 and specializes in the uses of mobile technology for social good. She has previously worked in the research teams at GSMA M4D Utilities and GSMA Intelligence. Prior to joining GSMA, Akanksha worked as a Power and Utilities analyst at GlobalData in India.

Akanksha has an MBA degree from IBS Hyderabad (India) and a BSc. degree in Psychology from Rajasthan University, India.

Matthew Wilson

Insights Director

Matthew Wilson

As the ClimateTech Insights Director, Matt is responsible for providing the programme and our stakeholders with new, actionable insights on the opportunities, best practices and business models that will allow digital technology to support the transition to more resilient, equitable and environmentally sustainable societies.

Prior to joining the ClimateTech team, he led the research and insights workstream for the M4D Digital Identity programme. Matt has also previously worked in the Global Community Investment team at Barclays, and was a Global Programmes and Partnership manager at UNICEF UK. He holds a MSc. in Africa and International Development from the University of Edinburgh and a B.S. in Business Management from Grove City College.

Dulip Tillekeratne

Senior Market Engagement Manager

Dulip Tillekeratne

Dulip is the Senior Market Engagement Manager for the ClimateTech programme based in Kandy, Sri Lanka. He works closely with mobile operators, technical partners and other key stakeholders in the private and public sectors to unlock and enhance the role of digital technology as enabler in the world’s transition to the low carbon economy. In his role, he supports MNOs in their efforts to establish stronger environmental management processes with an additional focus on e-waste management and off-grid green power solutions. In his previous role for GSMA, Dulip managed the Humanitarian Connectivity Charter under the Mobile for Humanitarian Innovation programme and supported mobile operators, technical and humanitarian partners to collaborate and work towards more innovative and resilient digital solutions for communities faced with sudden onset disasters and protracted crisis situations.

Dulip worked with Axiata Group in Malaysia and its OpCo Dialog in Sri Lanka managing their sustainability reporting process. He also set up the sustainability strategy for the Axiata Group. Dulip’s first degree is in Natural Sciences. He’s a trained GRI professional, ISO 9001 and SA8000 auditor.

Cristina Wittmer

Operations Manager

Cristina Wittmer

Cristina joined the GSMA in 2017, as a Operations Manager she works to ensure that the programmes’ key objectives are achieved on time and within budget.

Prior to GSMA, Cristina worked in her home country, Ecuador, as a project analyst for the Multilateral Investment Fund of the Inter-American Development Bank. In this role she supported the management of private sector grants and loans designed to benefit the development of low/middle-income communities. She holds vast experience in inclusive business, SMEs development, and rural green energy alternatives.

Cristina holds a BSc in Economics from Universidad San Francisco de Quito and a MA in Globalisation, Business and Development from the Institute of Development Studies at Sussex University.

Sophie Pitcher

Marketing Manager

Sophie Pitcher

Sophie joined the GSMA in April 2018. As Marketing Manager for the ClimateTech programme and Central Insights Unit, she is responsible for the strategy and delivery of digital advocacy campaigns, developing video content, infographics, blogs and other multimedia content, as well as editing and managing the design of programme publications. Following university where she studied history, Sophie started her career at Condé Nast before joining the Marketing and Subscriptions team at The Spectator. She joined the GSMA from a creative digital agency called Forge – as a Campaign Manager she was responsible for marketing strategy, content creation and project management for a number of different clients. Sophie recently added to her qualifications and skillset on completion of a graphic design course at Shillington College. Sophie is passionate about the impact of Mobile for Development’s work and is excited to continue to learn more about the development sector at large.

 

 

Lauren Purnell

Market Engagement Manager

Lauren Purnell

As the Market Engagement Manager I am responsible for leading the ClimateTech programme’s engagement with MNOs. The key focus for MNOs within the programme is based upon green energy, natural resource management and e-waste. My role includes the set up and management of stakeholder working groups for these topics and to ensure that the ClimateTech messages are disseminated. Additionally, in building relationships with these stakeholders, we are able to garner greater participation and interest in our projects.

Prior to joining M4D, I worked as a Project Manager in the IoT Programme at GSMA. I worked in this programme for 4 years and managed the work on Mobile IoT and the deployment of NB-IoT and LTE-M networks across the globe.

I am a qualified Project Manager with both Prince 2 and Agile qualifications. Prior to starting my career in project management, I qualified as a Veterinary Nurse.

Thomas Duggan

Market Engagement Manager

Thomas Duggan

Thomas is the Market Engagement Manager for the ClimateTech Programme. He works closely with the Senior Market Engagement Manager to unlock and enhance the role of digital technology as an enabler in the world’s transition to the low carbon economy. In his role, he supports MNOs in their efforts to implement clean technology solutions with a focus on off-grid power solutions.

Thomas joins the GSMA having worked in Peru as an environmental engineer and in Austria as a project manager for international donor-funded projects. In both roles, Thomas has implemented clean energy technology solutions including solar PV and hydro power generation. Most recently, Thomas oversaw an international donor-funded project which successfully demonstrated the viability of numerous energy saving technologies at water treatment plants in South Africa.

Thomas holds a master’s degree in Mechanical Engineering from the University of Bristol, UK with a specialisation in sustainable systems and renewable energy technologies.

Nikki Kitson

Insight Manager

Nikki Kitson

Nikki is an Insight Manager with the GSMA’s ClimateTech team, where she provides insights and analysis on the role that digital technologies can play to support climate mitigation and adaptation efforts in low and middle-income countries. Before joining GSMA, Nikki worked as a Research Fellow in Health Economics at LSHTM; focusing on priority setting, economic evaluations, and COVID-19 modelling. Prior to this Nikki was based in Guinea-Bissau: working as an economist in the Ministry of Health, conducting independent research, and consulting for the World Bank. Nikki holds a MSc in Economics for Development from Oxford University, and a Bachelor in Economics from The University of Queensland, Australia.

Connected Society Team

Claire Sibthorpe

Head of Connected Women and Connected Society

Claire Sibthorpe

Claire is the Head of Connected Women and Connected Society at the GSMA. Connected Women is focused on accelerating digital and financial inclusion for women and reducing the gender gap in mobile internet and mobile money services. Connected Society is focused on supporting the mobile industry to increase access to and adoption of the mobile internet for the underserved.

Claire has been working for over 20 years with public, private and international development organisations on social policy and service delivery with a focus on information and communications technology (ICT) policy and practice. She has developed, managed and implemented programmes in Africa, Asia and the UK including as a senior consultant at Atos KPMG Consulting and at IDRC. Claire holds an MSc in Social Research Methods (2012) and an MSc in Social Policy and Planning in Developing Countries (1997) from the London School of Economics and Political Science (LSE).

Isabelle Carboni

Insights Director

Isabelle Carboni

Isabelle joined the GSMA in October 2020 as Insights Director for Connected Society and Connected Women. In this role, she leads on the Insights deliverables across the teams to identify synergies and generate broader insights on how to drive digital inclusion in low- and middle-income countries. She is currently focused on applying these insights and data to support the GSMA’s efforts to address the barriers facing underserved populations to access and use mobile technology.

Prior to the GSMA, Isabelle led an insights team at a non-profit think-tank focusing on digital skills, financial inclusion and innovation ecosystems in Africa. Previously, as the Technical Director for Evaluation at World Vision International, she collaboratively built and scaled a global measurement system used by 64 country offices to measure change in well-being.
She holds an MSc from LSE in Development Management and a BA in International Relations with Development Studies from Sussex University. She has lived and worked in Africa and South Asia, most recently in Zambia and South Africa.

Genaro Cruz

Senior Market Engagement and Advocacy Manager

Genaro Cruz

Genaro conducts mobile broadband coverage expansion projects in West Africa and LATAM and provides support on regulatory/policy best practices for network expansion across several countries.

Genaro joined the GSMA after a professional degree in public administration. During his studies, he had the opportunity to work for public institutions like the French Ministry of Economy and the British Business Bank on projects related to technology and economic policy. Prior to this, Genaro worked as a project manager developing new services for a telecom operator in France. He worked across a series of markets including mobile voice, mobile apps and TV services.

Genaro holds a Telecommunications Engineering degree from UNAM university in Mexico, a masters degree in Networks and Computer Systems from Telecom Paristech, and a Masters in Public Administration and Public Policy from the London School of Economics.

Melle Tiel Groenestege

Senior Advocacy Manager

Melle Tiel Groenestege

Melle Tiel Groenestege is a Senior Advocacy Manager and focuses on how to address barriers to internet adoption in low- and middle-income countries.

Before joining the GSMA, Melle was responsible for Government Relations at the headquarters of VEON, where he supported senior executives on engagements with high level officials, managed relations with key international partners including the WEF, ITU and the GSMA, and worked with all markets to support local policy strategies. As a Digital Policy Advisor, Melle worked on a range of digital policy topics, including national digital strategies, financial inclusion and the promotion of a stable investment climate. Prior to VEON, Melle worked at ITU on corporate strategy, focusing on advancing the UN Sustainable Development Goals through the use of digital technologies.

Melle holds a Master’s degree in Business Information Management from the Rotterdam School of Management, two Bachelor degrees, in International Business Administration from the VU Amsterdam and Political Science from the University of Amsterdam, and studied at the National University of Singapore.

Saloni Korlimarla

Senior Market Engagement Manager

Saloni Korlimarla

Saloni leads the Connected Women Market Engagement team to support Mobile Network Operators to increase digital and financial inclusion for women. She is also responsible for the Connected Society Innovation Fund to increase mobile internet adoption for both men and women.

Prior to this, Saloni had been working on women’s economic empowerment, technology for development and financial inclusion projects in Africa and Asia. Her work focused on programmatic strategy and management, monitoring and evaluation, development of new projects, partnerships and communications. She holds an M.B.A. from Cambridge Judge Business School.

Anne Delaporte

Senior Insights Manager

Anne Delaporte

Anne is a Senior Insights Manager in the Connected Society programme where she is responsible for delivering key research and analytical outputs to mobile operators and stakeholders to accelerate mobile internet coverage and use across low- and middle-income countries.

Prior to joining the GSMA, Anne worked 8 years in several international development research organisations and has gained extensive experience conducting qualitative and quantitative research in various countries across Sub-Saharan Africa and South and South Asia.

Anne holds a Master’s Degree in agricultural economics and sustainable development from Montpellier I University and a Bachelor in International Economics from Université Paris West Nanterre.

Kim Viljoen

Senior Market Engagement and Advocacy Manager

Kim Viljoen

Kim joined the Assistive Tech team in 2019, supporting Mobile for Development’s efforts to drive social and economic inclusion of persons with disabilities through innovative digital solutions. In her role as Senior Market Engagement Manager Kim leads the development of the market engagement strategy and advocacy agenda to advance inclusion for persons with disabilities through mobile.

Prior to joining the Assistive Tech team, as an Insights Manager for the mHealth Programme, Kim provided thought leadership on business models and implementation strategies for delivering impactful digital health solutions at scale. Kim also previously worked as Business Intelligence Manager for the GSMA mNutrition Initiative. In this role she managed the design and implementation of the business intelligence, and monitoring and evaluation work streams producing actionable insights to inform the optimisation of mHealth services across eight markets in Sub-Saharan Africa.

Kim holds a BSc in Mechanical Engineering from the University of Stellenbosch and a wealth of experience in the digital health and mobile telecoms industries. She is passionate about creating socio-economic impact in emerging markets.

Mariana Lopez

Senior Advocacy Manager

Mariana Lopez

Mariana is Senior Advocacy Manager for the GSMA Connected Women Programme. In this capacity, she develops evidence-based research and policy positions related to the advancement of women’s digital and financial inclusion. She also leads the GSMA’s engagement with key partners, such as the Alliance for Financial Inclusion, the World Bank Group, and various UN agencies. Prior to joining the GSMA she worked in financial consulting and as a researcher on the root causes of gender-based violence in conflict situations.

Mariana holds a Masters in Global Governance and Diplomacy from the University of Oxford and a PhD in Development Policy and Management from the University of Manchester. She has also spent time studying in Harvard, Stanford, George Washington University and LSE.

Phoebi Kiboi

Market Engagement Manager, GSMA

Phoebi Kiboi

Sam Ormiston

Operations Manager

Sam Ormiston

Sam joined the GSMA in March 2018. He took over as Operations Manager for the Connected Society programme in December 2018 and the Connected Women programme in June 2021. As Operations Manager, Sam is responsible for supporting the programmes to deliver on their objectives on time, within scope and budget.

Before joining the GSMA, Sam was the Project Manager for a coffee growing company in St. Vincent and the Grenadines, and prior to that was the Project Coordinator for a NGO working in Western Uganda. Sam holds an MA in International Development from The University of Manchester, and an MA in Anthropology from The University of Edinburgh.

Rosie Leary

Marketing Manager

Rosie Leary

Lani Jacobs

Insights Manager

Lani Jacobs

Lani is focused on digital skills research and development. She is responsible for managing projects aimed at understanding the digital skills landscape and identifying gaps and opportunities to develop tools and materials, that support digital skills development amongst groups who are currently underserved. She is currently managing a project that aims to develop a needs-based approach to digital skills development over the coming months.

Lani is a multi-disciplinary researcher with a background in social/digital research and brand strategy. Previous to joining GSMA, she worked with various for-profit and non-profit organisations to develop digital services that could meet the needs of their potential users. She has also worked with GSMA previously to develop the original Mobile Internet Skills Training Toolkit (MISTT) modules and conducted research for the Connected Society, Connected Women and Digital Identity programmes, before joining the Connected Society team in-house.

Lani holds a Masters in Digital Anthropology from UCL and a first degree in Social Anthropology from the University of Manchester.

Bryce Hartley

Market Engagement Manager

Bryce Hartley

Bryce is a Market Engagement Manager in the Connected Society team focused on bridging the digital divide by providing people with the skills they need to get online and benefit from everything the internet has to offer. He leads the market engagement work on the Mobile Internet Skills Training Toolkit (MISTT) and is proudly partnering with a range of incredible companies including MTN, Orange, Google, Facebook, Wikimedia Foundation and KaiOS.

Bryce has worked in the International Aid and Development space for nearly a decade with a focus on leveraging technology to achieve positive social outcomes. He previously worked at the United Nations Secretariat’s Asia-Pacific hub (UN ESCAP) in Bangkok, International Organization for Migration (IOM) Asia-Pacific regional office in Bangkok, the International Federation of Journalists’ (IFJ) Asia-Pacific office in Sydney, and the Children’s Investment Fund Foundation (CIFF) in London.

Bryce holds a master’s degree in International Development from the National Chengchi University, a bachelor’s degree in Applied Linguistics from City University of Hong Kong, and Associate’s level in Economics and Finance from Franklin University Switzerland. He also studied at Fudan University and Seoul National University.

Armita Satari

Insights Manager

Armita Satari

Armita joined the GSMA in March 2019 as an Analyst in the GSMA Intelligence department. She was overseeing the development and production of forward‐looking regional analysis and offering market relevant advice and opinion on network transformative topics while engaging closely with ecosystem players.

Since August 2020, Armita is working as an Insights Manager in the Assistive Tech team and is responsible for generating and sharing insights on the role of mobile as an enabler of assistive technologies, while also identifying best practices and market opportunities for innovating mobile assistive technologies. She supports Mobile for Development’s efforts to drive social and economic inclusion of persons with disabilities through innovative digital solutions.

During her Masters, she conducted research on communicative atrophies while working together with persons with speech impairments. She holds a BA in Linguistics and English studies from the University of Brighton and an MSc in Neuroscience, Language and Communication from University College London.

Armita brings to the team five years of analyst experience in the TMT sector. Prior to joining the GSMA, Armita worked as an Analyst at the research firm Ovum, where she specialised on strategic developments across fixed, mobile and TV services across Germany, Austria and Eastern Europe.

Ritesh Dhawan

Market Engagement Manager

Ritesh Dhawan

Ritesh is the Market Engagement Manager – Asia, in the Connected Women team. Ritesh engages with MNOs and their partners in the region, to ensure they commit to bridge the gender gap in mobile internet and mobile money ecosystems. This is driven by getting more women in low and middle-income countries to use these services, thereby improving the overall social and economic well-being of the society.

Before joining this team, Ritesh used to work for the distribution team of Paytm Payments Bank. While there, he built and managed India’s largest mobile money agent network. Ritesh also worked as Digital Financial Services Consultant with MicroSave (now called MSC) and helped several banks, and agent network managers to build and implement their financial inclusion strategy.

Ritesh has an MBA degree in Development Management from the Indian Institute of Forest Management.

Matt Shanahan

Insights Manager

Matt Shanahan

Matt is an Insights Analyst working in the Connected Women team. He is supporting the team across their analytical work, in particular on the annual GSMAi Consumer Survey, and the analysis of mobile operator transactional data. Prior to joining at the GSMA, Matt worked in Debt Capital Markets at Société Générale as a Trainee Analyst. He helped consult corporate clients on structuring sustainable debt funding profiles and providing regular market research. Matt holds a MEng in Mechanical Engineering from the University of Warwick where he also undertook technical consulting work on a renewable energy project in rural Uganda, driving the provision of low-cost, sustainable energy to off-grid communities.

Eleanor Samsworth

Assistant Operations Manager

Eleanor Samsworth

Eleanor is an Assistant Operations Manager focusing primarily on the Connected Society programme and also supporting Connected Women. She is responsible for supporting the team to achieve its objectives on time, within budget, and to a high standard. She joined the GSMA in 2019 and has also worked with the Connected Women programme and the Programme Excellence Office.

Prior to joining the GSMA she completed a Master of Science in Sociology at the London School of Economics and Political Science (LSE) and a Bachelor of Science at Birkbeck College, University of London.

Cristina Sanchez

Assistant Operations Manager

Cristina Sanchez

Cristina joined the Mobile for Development (M4D) in July 2020, as Assistant Operations Manager for the Connected Women team. She is responsible for monitoring key activities deliverables and making sure the projects are delivered on time.

Before joining M4D, Cristina was part of GSMA’s Finance team where she spent the last two years supporting M4D from a financial and compliance perspective. Prior to that, back in her home country Spain, she was part of a mentoring association where she supported underprivileged children.

She hold a BSc in Economics and International Business from Universidad de Alcala.

Nadia Jeffrie

Insights Analyst

Nadia Jeffrie

Nadia joined GSMA in November 2020. As an Insights Analyst Nadia aims to help generate insights and learnings through research into how we can further close the mobile gender gap in low- and middle-income countries.

Having graduated with an MSci in Zoology from University College London in 2019 and spent a year studying at the University of Queensland in Australia in 2018, Nadia has a passion for the environment. This led her to work in Costa Rica for a non-profit organisation carrying out conservation research. Following this, she worked in Research and Development for the Lotus Project, a charity aiming to alleviate poverty amongst rural communities in Vietnam through renewable energy sources.

Now, Nadia has joined the Connected Women team supporting Mobile for Development’s goals to empower more women, socially and financially, through mobile solutions.

Connected Women Team

Claire Sibthorpe

Head of Connected Women and Connected Society

Claire Sibthorpe

Claire is the Head of Connected Women and Connected Society at the GSMA. Connected Women is focused on accelerating digital and financial inclusion for women and reducing the gender gap in mobile internet and mobile money services. Connected Society is focused on supporting the mobile industry to increase access to and adoption of the mobile internet for the underserved.

Claire has been working for over 20 years with public, private and international development organisations on social policy and service delivery with a focus on information and communications technology (ICT) policy and practice. She has developed, managed and implemented programmes in Africa, Asia and the UK including as a senior consultant at Atos KPMG Consulting and at IDRC. Claire holds an MSc in Social Research Methods (2012) and an MSc in Social Policy and Planning in Developing Countries (1997) from the London School of Economics and Political Science (LSE).

Dominica Lindsey

Senior Director, Connected Women

Dominica Lindsey

Dominica is Senior Director for the Connected Women team. Prior to joining the GSMA in 2012, she worked with a diverse range of private and non-profit organisations, supporting them with strategy, research, implementation and project management. Dominica spent five years as a management consultant at The Boston Consulting Group, working with clients in the financial, charity, healthcare, media, consumer goods and energy sectors. She has also worked for VisionFund International and Shell’s Future Fuels team. Prior to this she founded a wedding and events business and competed internationally as part of the British Sailing Team.

Dominica graduated from Oxford University with a BA in Geography and an MSc in Environmental Change and Management.

Isabelle Carboni

Insights Director

Isabelle Carboni

Isabelle joined the GSMA in October 2020 as Insights Director for Connected Society and Connected Women. In this role, she leads on the Insights deliverables across the teams to identify synergies and generate broader insights on how to drive digital inclusion in low- and middle-income countries. She is currently focused on applying these insights and data to support the GSMA’s efforts to address the barriers facing underserved populations to access and use mobile technology.

Prior to the GSMA, Isabelle led an insights team at a non-profit think-tank focusing on digital skills, financial inclusion and innovation ecosystems in Africa. Previously, as the Technical Director for Evaluation at World Vision International, she collaboratively built and scaled a global measurement system used by 64 country offices to measure change in well-being.
She holds an MSc from LSE in Development Management and a BA in International Relations with Development Studies from Sussex University. She has lived and worked in Africa and South Asia, most recently in Zambia and South Africa.

Genaro Cruz

Senior Market Engagement and Advocacy Manager

Genaro Cruz

Genaro conducts mobile broadband coverage expansion projects in West Africa and LATAM and provides support on regulatory/policy best practices for network expansion across several countries.

Genaro joined the GSMA after a professional degree in public administration. During his studies, he had the opportunity to work for public institutions like the French Ministry of Economy and the British Business Bank on projects related to technology and economic policy. Prior to this, Genaro worked as a project manager developing new services for a telecom operator in France. He worked across a series of markets including mobile voice, mobile apps and TV services.

Genaro holds a Telecommunications Engineering degree from UNAM university in Mexico, a masters degree in Networks and Computer Systems from Telecom Paristech, and a Masters in Public Administration and Public Policy from the London School of Economics.

Saloni Korlimarla

Senior Market Engagement Manager

Saloni Korlimarla

Saloni leads the Connected Women Market Engagement team to support Mobile Network Operators to increase digital and financial inclusion for women. She is also responsible for the Connected Society Innovation Fund to increase mobile internet adoption for both men and women.

Prior to this, Saloni had been working on women’s economic empowerment, technology for development and financial inclusion projects in Africa and Asia. Her work focused on programmatic strategy and management, monitoring and evaluation, development of new projects, partnerships and communications. She holds an M.B.A. from Cambridge Judge Business School.

Mariana Lopez

Senior Advocacy Manager

Mariana Lopez

Mariana is Senior Advocacy Manager for the GSMA Connected Women Programme. In this capacity, she develops evidence-based research and policy positions related to the advancement of women’s digital and financial inclusion. She also leads the GSMA’s engagement with key partners, such as the Alliance for Financial Inclusion, the World Bank Group, and various UN agencies. Prior to joining the GSMA she worked in financial consulting and as a researcher on the root causes of gender-based violence in conflict situations.

Mariana holds a Masters in Global Governance and Diplomacy from the University of Oxford and a PhD in Development Policy and Management from the University of Manchester. She has also spent time studying in Harvard, Stanford, George Washington University and LSE.

Melle Tiel Groenestege

Senior Advocacy Manager

Melle Tiel Groenestege

Melle Tiel Groenestege is a Senior Advocacy Manager and focuses on how to address barriers to internet adoption in low- and middle-income countries.

Before joining the GSMA, Melle was responsible for Government Relations at the headquarters of VEON, where he supported senior executives on engagements with high level officials, managed relations with key international partners including the WEF, ITU and the GSMA, and worked with all markets to support local policy strategies. As a Digital Policy Advisor, Melle worked on a range of digital policy topics, including national digital strategies, financial inclusion and the promotion of a stable investment climate. Prior to VEON, Melle worked at ITU on corporate strategy, focusing on advancing the UN Sustainable Development Goals through the use of digital technologies.

Melle holds a Master’s degree in Business Information Management from the Rotterdam School of Management, two Bachelor degrees, in International Business Administration from the VU Amsterdam and Political Science from the University of Amsterdam, and studied at the National University of Singapore.

Phoebi Kiboi

Market Engagement Manager, GSMA

Phoebi Kiboi

Rosie Leary

Marketing Manager

Rosie Leary

Ritesh Dhawan

Market Engagement Manager

Ritesh Dhawan

Ritesh is the Market Engagement Manager – Asia, in the Connected Women team. Ritesh engages with MNOs and their partners in the region, to ensure they commit to bridge the gender gap in mobile internet and mobile money ecosystems. This is driven by getting more women in low and middle-income countries to use these services, thereby improving the overall social and economic well-being of the society.

Before joining this team, Ritesh used to work for the distribution team of Paytm Payments Bank. While there, he built and managed India’s largest mobile money agent network. Ritesh also worked as Digital Financial Services Consultant with MicroSave (now called MSC) and helped several banks, and agent network managers to build and implement their financial inclusion strategy.

Ritesh has an MBA degree in Development Management from the Indian Institute of Forest Management.

Sam Ormiston

Operations Manager

Sam Ormiston

Sam joined the GSMA in March 2018. He took over as Operations Manager for the Connected Society programme in December 2018 and the Connected Women programme in June 2021. As Operations Manager, Sam is responsible for supporting the programmes to deliver on their objectives on time, within scope and budget.

Before joining the GSMA, Sam was the Project Manager for a coffee growing company in St. Vincent and the Grenadines, and prior to that was the Project Coordinator for a NGO working in Western Uganda. Sam holds an MA in International Development from The University of Manchester, and an MA in Anthropology from The University of Edinburgh.

Matt Shanahan

Insights Manager

Matt Shanahan

Matt is an Insights Analyst working in the Connected Women team. He is supporting the team across their analytical work, in particular on the annual GSMAi Consumer Survey, and the analysis of mobile operator transactional data. Prior to joining at the GSMA, Matt worked in Debt Capital Markets at Société Générale as a Trainee Analyst. He helped consult corporate clients on structuring sustainable debt funding profiles and providing regular market research. Matt holds a MEng in Mechanical Engineering from the University of Warwick where he also undertook technical consulting work on a renewable energy project in rural Uganda, driving the provision of low-cost, sustainable energy to off-grid communities.

Bryce Hartley

Market Engagement Manager

Bryce Hartley

Bryce is a Market Engagement Manager in the Connected Society team focused on bridging the digital divide by providing people with the skills they need to get online and benefit from everything the internet has to offer. He leads the market engagement work on the Mobile Internet Skills Training Toolkit (MISTT) and is proudly partnering with a range of incredible companies including MTN, Orange, Google, Facebook, Wikimedia Foundation and KaiOS.

Bryce has worked in the International Aid and Development space for nearly a decade with a focus on leveraging technology to achieve positive social outcomes. He previously worked at the United Nations Secretariat’s Asia-Pacific hub (UN ESCAP) in Bangkok, International Organization for Migration (IOM) Asia-Pacific regional office in Bangkok, the International Federation of Journalists’ (IFJ) Asia-Pacific office in Sydney, and the Children’s Investment Fund Foundation (CIFF) in London.

Bryce holds a master’s degree in International Development from the National Chengchi University, a bachelor’s degree in Applied Linguistics from City University of Hong Kong, and Associate’s level in Economics and Finance from Franklin University Switzerland. He also studied at Fudan University and Seoul National University.

Armita Satari

Insights Manager

Armita Satari

Armita joined the GSMA in March 2019 as an Analyst in the GSMA Intelligence department. She was overseeing the development and production of forward‐looking regional analysis and offering market relevant advice and opinion on network transformative topics while engaging closely with ecosystem players.

Since August 2020, Armita is working as an Insights Manager in the Assistive Tech team and is responsible for generating and sharing insights on the role of mobile as an enabler of assistive technologies, while also identifying best practices and market opportunities for innovating mobile assistive technologies. She supports Mobile for Development’s efforts to drive social and economic inclusion of persons with disabilities through innovative digital solutions.

During her Masters, she conducted research on communicative atrophies while working together with persons with speech impairments. She holds a BA in Linguistics and English studies from the University of Brighton and an MSc in Neuroscience, Language and Communication from University College London.

Armita brings to the team five years of analyst experience in the TMT sector. Prior to joining the GSMA, Armita worked as an Analyst at the research firm Ovum, where she specialised on strategic developments across fixed, mobile and TV services across Germany, Austria and Eastern Europe.

Eleanor Samsworth

Assistant Operations Manager

Eleanor Samsworth

Eleanor is an Assistant Operations Manager focusing primarily on the Connected Society programme and also supporting Connected Women. She is responsible for supporting the team to achieve its objectives on time, within budget, and to a high standard. She joined the GSMA in 2019 and has also worked with the Connected Women programme and the Programme Excellence Office.

Prior to joining the GSMA she completed a Master of Science in Sociology at the London School of Economics and Political Science (LSE) and a Bachelor of Science at Birkbeck College, University of London.

Cristina Sanchez

Assistant Operations Manager

Cristina Sanchez

Cristina joined the Mobile for Development (M4D) in July 2020, as Assistant Operations Manager for the Connected Women team. She is responsible for monitoring key activities deliverables and making sure the projects are delivered on time.

Before joining M4D, Cristina was part of GSMA’s Finance team where she spent the last two years supporting M4D from a financial and compliance perspective. Prior to that, back in her home country Spain, she was part of a mentoring association where she supported underprivileged children.

She hold a BSc in Economics and International Business from Universidad de Alcala.

Nadia Jeffrie

Insights Analyst

Nadia Jeffrie

Nadia joined GSMA in November 2020. As an Insights Analyst Nadia aims to help generate insights and learnings through research into how we can further close the mobile gender gap in low- and middle-income countries.

Having graduated with an MSci in Zoology from University College London in 2019 and spent a year studying at the University of Queensland in Australia in 2018, Nadia has a passion for the environment. This led her to work in Costa Rica for a non-profit organisation carrying out conservation research. Following this, she worked in Research and Development for the Lotus Project, a charity aiming to alleviate poverty amongst rural communities in Vietnam through renewable energy sources.

Now, Nadia has joined the Connected Women team supporting Mobile for Development’s goals to empower more women, socially and financially, through mobile solutions.

Digital Utilities Team

Ilana Cohen

Senior Market Engagement Director and Acting Head of Digital Utilities

Ilana Cohen

As the Senior Market Engagement Director, Ilana leads the strategic engagement of the programme with the mobile, energy, water and sanitation industries, as well as the broader ecosystem. Ilana leads a team of Market Engagement Managers to operate the Mobile for Development Utilities Innovation Fund, which provides grants to organisations that leverage digital solutions to improve access to energy, water and sanitation services. She also provides strategic leadership on the GSMA Instant Payment Notification Hub, which supports the real-time integration of utility service providers with mobile money platforms. Ilana joined the GSMA in 2013 as a Market Engagement Manager on the programme. Her passion for this work solidified around her master’s research on the use of mobile payments for water bills in Kenya and throughout East Africa. Before GSMA, she was an independent consultant advising on the application of mobile solutions in water and sanitation services. Prior to this Ilana worked as an environmental consultant in California carrying out environmental impact assessments. Ilana holds an MSc in Water Science, Policy and Management from Oxford University and a Bachelor’s Degree in Biology from Brandeis University.

Henry Bowes

Assistant Operations Manager

Henry Bowes

Henry joined the GSMA in September 2018 as an Assistant Operations Manager for the M4D Utilities team. Henry also works on the Digital Equity Initiative. His role includes supporting the portfolio management of the grantee investments by managing risks and issue, new contracts with suppliers, finances and reporting on progress of key deliverables and milestones in the programme. In addition, Henry support the future planning processes for the next financial year. Henry previously worked in the Network 2020 programme at the GSMA, project managing the global RCS (Rich Communication Services) specification creation. This role focused mainly on interoperability and defragmentation of operator services in order to have a strong collaborative communication platform to build upon and create new competitive services. Henry holds a BSc in Economics from Cardiff University, and is Prince2 certified.

George Kibala Bauer

Senior Advocacy and Insights Manager

George Kibala Bauer

George Kibala Bauer is Senior Advocacy and Insights Manager in the Digital Utilities programme. His responsibilities include developing and managing strategic partnerships, conducting research on innovative utility service provision, disseminating insights and best practices, and representing the programme at a range of external events. George joined the GSMA in August 2018 as a Knowledge Manager on the programme.

Prior to joining the GSMA, George gained experience in economic research, consulting, and government affairs. He also contributed to a European Investment Bank research project on private sector development in fragile states.

George holds a MSc in International Economic Policy from Sciences Po Paris, a BA in Economics from McGill University, as well as certificates on infrastructure finance, impact evaluation, and urban planning. His research interests include the intersection of sustainability, finance, and innovation, and the political economy of basic service delivery in low-and middle-income countries.

Nicolas Snel

Senior Insights Manager

Nicolas Snel

As a Senior Insights Manager in the Utilities Team, Nicolas focus on strengthening the partnerships between Mobile Network Operators and Pay-as-you-go (PAYG) Utilities providers through the power of data analytics.

Nicolas has acquired expertise in the “tech for good” industry for the last four years. As a Senior Consultant and Data Scientist at Dalberg Data Insights (DDI), he has been leveraging big data and mobile technology to create positive social impact in various domains. Prior to this experience, he started his career as an energy analyst at EDF Luminus in Brussels.

Nicolas holds a Master degree in Business Engineering from the Catholic University of Louvain and did an extra Master in Culture and Development Studies from the KULeuven.

Cat Morais

Insights and Advocacy Analyst

Cat Morais

As an Insights and Advocacy Analyst for the Digital Utilities team Cat aims to explore and share new ways of leveraging mobile technology in order to help reach the UN’s Sustainable Development Goals 6 and 7. She is responsible for researching and producing insights on opportunities and best practices for digitising utility service provision in emerging markets. Cat previously worked for the Internet of Things Team at the GSMA as a Project Coordinator. She holds a Bachelor degree in International Business Management from the University of Surrey; including an exchange programme at the University of Queensland, Australia. Cat is currently doing a Master’s degree in Sustainable Development at the University of Surrey.

 

Zachary White

Insights Manager

Zachary White

As an Insights Manager, Zach focuses on conducting research related to how digital tools can be effectively leveraged to improve services for people in low- and middle-income countries across the M4D Utilities service areas.

Zach was previously a Senior Consultant with Oxford Policy Management and supported a range of clients including the Collaborative African Budget Reform Initiative, DFID, The World Bank, UNICEF, and USAID. He conducted research and evaluations related to extending basic services in low- and middle-income countries. Prior to OPM, Zach was a Research Officer with WaterAid’s Global Policy Team based in London and Delhi.

Zach holds a First Class Joint Hons BA in Economics and Economic History from the University of York. He also has postgraduate training in evaluation methodologies for development programmes and public financial management systems.

Jisas Lemasagarai

Senior Market Engagement Manager

Jisas Lemasagarai

As the Senior Market Engagement Manager, Lema is responsible for engagement with key industry stakeholders in digital, energy, water and sanitation to achieve the objectives of the programme. Lema joined the GSMA in 2018 as the Lead for the Instant Payment Notification (IPN) Hub, an industry utility developed by the GSMA to support the PAYG solar sector to integrate more seamlessly with mobile money services through a unified API. Lema was responsible for the scaling of the IPN Hub to 5 markets in Sub-Saharan Africa, and its eventual transition from the GSMA to the Industry.

Prior to joining the GSMA, Lema worked with Fenix International, a company of Engie, to scale its operations in several markets, including Uganda, Kenya, and Zambia. Previously, Lema worked at the Equity Group Foundation where he led digital innovation projects geared towards transforming the livelihoods of low income individuals in Africa through financial inclusion. Before that, Lema worked at Intel Corp (UK), and InMobi Africa.

Lema holds a BSc in Management Science and Engineering from Stanford University.

Sam Valdes

Marketing Specialist

Sam Valdes

Sam Valdes joined the GSMA and the Mobile for Development Marketing team in July 2018. He is currently a Marketing Specialist for the Digital Identity, Ecosystem Accelerator and Digital Utilities programme. Supporting marketing delivery on the Ecosystem Accelerator and Digital Utilities programmes and is responsible for strategy and delivery of digital campaigns, developing video content and case studies and managing design of publications for the Digital Identity programme.

Previously Sam did a one-year internship for GSMA’s Digital Commerce team in 2015 before coming back to GSMA after finishing his degree and joining the Mobile for Development team. Working on a wide variety of projects during his time at GSMA, Sam has experience across marketing strategy, content creation and project management.

Sam holds a BA (Hons) in Business and Management from the University of Portsmouth.

Ecosystem Accelerator Team

Martin Karanja

Director

Martin Karanja

Martin is the Senior Market Engagement Director for the Ecosystem Accelerator programme, based out of Nairobi. He is in charge of leading the Market Engagement team who build and develop relationships with mobile operators and start-ups in Africa and South and Southeast Asia, and supports the start-ups the programme funds through its Innovation Fund, and beyond. Before joining GSMA, Martin has worked for Hewlett Packard Enterprise, Symantec Corporation, Airtel Africa, and Orange Telkom Kenya among others, and brings a expertise in the ICT/Telecom industry across Sub-Saharan Africa, including Marketing and Business Development, Product Development and Technology Distribution. Martin holds a Degree in International Business Administration from United States International University Nairobi, Kenya, and a Diploma in Technology Distribution from Global Technology Distribution Council, Grenoble France

Wade Owojori

Director

Wade Owojori

Wadé the Ecosystem Accelerator Market Engagement Director, responsible for ensuring programme objectives are delivered to time, within cost and scope. Wadé joined the GSMA in 2011. Prior to joining the Ecosystem Accelerator team, Wade was the project manager responsible for managing the rich communications services (RCS) roadmap and product specifications. Wadé has project managed various product development and User Experience (UX) testing cycles with multiple operators and vendors as part of the Network 2020 programme.

Kaung Sitt

Manager

Kaung Sitt

Kaung is a Market Engagement Manager based out of Singapore. He builds and develops relationships with mobile operators and start-ups in South and Southeast Asia, and supports the start-ups Ecosystem Accelerator will be funding through the Innovation Fund. His key focus is the Asia Pacific ecosystem. Kaung started his career as a software engineer and business development in Singapore’s manufacturing and software development industry. On his return to Myanmar in 2014, he co-founded Myanmar’s first start-up accelerator: ideabox. Following that he co-founded Digital Kaway Ltd where he continues as an advisor to the digital marketing firm, and subsequently Codeboratory Ltd, a coder’s laboratory producing online ticketing platform for long distances in Myanmar. Kaung holds a degree in Engineering from Hong Kong Polytechnic University and a Masters in Management of Technology from National University of Singapore.

Edward Irby

Senior Operations Manager

Edward Irby

Edward joined the GSMA in July 2018 as Operations Manager for the Ecosystem Accelerator programme. His duties include planning and monitoring activity deliverables throughout the project lifecycle, as well as ensuring key programme deliverables and objectives are delivered successfully, on time and on budget. Edward is responsible for effective and efficient communication and collaboration within the team, overseeing internal and external reporting, financial management and managing grantee contracting. Edward previously spent 5 years at Integrity Action, a UK NGO which empowers communities to demand integrity and accountability from service providers, where he was responsible for managing grants across several countries including Afghanistan, Kenya, Palestine, Nepal Armenia, and DR Congo. He also previously worked for an NGO assisting children suffering from trauma in Palestine. Bsc Political Science from Oxford Brookes University. Msc Middle East Politics from the School of Oriental and African Studies, University of London

Simone Hinrichsen

Insights Manager, GSMA

Simone Hinrichsen

Simone is an Insights Manager for the Ecosystem Accelerator programme. Her role involves providing mobile operators and start-ups across Africa and Asia with innovation intelligence. She participates in the research, analysis and production of key insights and learnings related to the start-up ecosystem.

Prior to joining GSMA, Simone spent two years working with a solar company in South Africa that specializes in informal settlement electrification by installing PV solar sub-centralized stations in densely populated communities. Simone holds an MSc in Africa and International Development from the University of Edinburgh, as well as an MA in Journalism from Edinburgh Napier University.

She also holds a Bachelor of Commerce in Management Sciences from the University of Stellenbosch in South Africa.

Alejandra Covarrubias Garcia

Operations Manager

Alejandra Covarrubias Garcia

Alejandra is an Operations Manager working across the GSMA Innovation Fund and Ecosystem Accelerator programme. Her duties include planning and monitoring activities, managing suppliers and contributing to internal and external reporting to ensure objectives are achieved throughout the project cycle.

Before joining GSMA Alejandra was working at Ashoka UK, where she was co-designing a global mentoring initiative to help social enterprises scale their impact. Previously she also spent three years as a Social Entrepreneurship Manager at Citibank Mexico, where she managed a portfolio of grants for early stage social and environmental start-ups.

She holds a Master’s degree in International Money and Banking from the University of Bath and a Bachelor’s degree in Economics from Universidad Panamericana in Mexico.

Jonathan Bordage

Market Engagement Manager, GSMA

Jonathan Bordage

Jonathan is the Market Engagement Manager for the Connected Society team and focuses on designing and coordinating mobile internet adoption programmes with operators and the mobile ecosystem in Africa and Asia and supporting wider Francophone Africa engagements.

Jonathan has previously worked for Millicom International where he oversaw their digital media strategy in Africa and Latin America and launched multiple marketing campaigns to increase smartphone adoption and data usage. Prior to joining the GSMA, Jonathan was working as a Group Communications Manager at IHS Towers where he drove their corporate communications and ran CSR initiatives and partnerships across their Africa operations.

Jonathan holds a Master’s degree in International Business from Montpellier Business School France and a Master’s in Business Administration from Universidad Catolica de Cordoba, Argentina.

Sam Valdes

Marketing Specialist

Sam Valdes

Sam Valdes joined the GSMA and the Mobile for Development Marketing team in July 2018. He is currently a Marketing Specialist for the Digital Identity, Ecosystem Accelerator and Digital Utilities programme. Supporting marketing delivery on the Ecosystem Accelerator and Digital Utilities programmes and is responsible for strategy and delivery of digital campaigns, developing video content and case studies and managing design of publications for the Digital Identity programme.

Previously Sam did a one-year internship for GSMA’s Digital Commerce team in 2015 before coming back to GSMA after finishing his degree and joining the Mobile for Development team. Working on a wide variety of projects during his time at GSMA, Sam has experience across marketing strategy, content creation and project management.

Sam holds a BA (Hons) in Business and Management from the University of Portsmouth.

Ons Gharbi

Insights Manager

Ons Gharbi

Ons is an Insights Manager within the GSMA Ecosystem Accelerator programme. Her responsibilities involve creating and delivering insights and content to inform about the trends and opportunities with the Tunisian ecosystem.  She will closely engage with the key stakeholders in the entrepreneurial scene in Tunisia and will promote the activities of the Mobile Innovation Lab.

Before joining the GSMA, Ons worked as a senior consultant at Deloitte by applying her technical skills to improve public service delivery programs through new technologies. She also pioneered the use of business intelligence tools to provide valuable insight reports and ad hoc data analysis to different types of stakeholders.

Ons holds a Bachelor in Business Administration from Tunis Business School (Tunisia), as well as a Masters of Arts in Public Policy and Public Administration from the University of York (UK).

Tarek Chelaifa

Senior Manager

Tarek Chelaifa

Tarek is a Senior Market Engagement Manager within the GSMA Ecosystem Accelerator programme. His responsibilities involve managing relationships between start-ups and mobile operators through the GSMA partnership with GIZ by organizing capacity building in the mobile ecosystem as well as encouraging public-private dialogue and collaboration.

Before joining GSMA, Tarek co-launched Flat6Labs in Tunisia, the leading accelerator and Venture capital fund in the Middle East and North Africa funding 51 tech start-ups and supporting over 250 founders by structuring acceleration programs for organisations such as IFC, UNICEF, Hivos, and the EU.

Tarek majored in International Business from the Kedge Business School of France and is fluent in French, Arabic, English, and Spanish.

Mobile for Humanitarian Innovation Team

Kimberly Brown

Head of Mobile for Humanitarian Innovation

Kimberly Brown

Kimberly joined the GSMA in July 2020 as the Head of Mobile for Humanitarian Innovation. Before GSMA, she was the Head of Humanitarian Policy at the British Red Cross, where she led the department responsible for policy, advocacy, and research on international humanitarian issues. She acted as adviser to the Chairman on the organisation’s role on the Governing Board and General Assembly of the International Federation of Red Cross and Red Crescent Societies (IFRC).

Kimberly has worked for several humanitarian organisations, with a focus on building partnerships in multilateral processes and negotiations. She has worked on the Sustainable Development Goals, the New York Declaration on Refugees and Migrants, the Grand Bargain (World Humanitarian Summit), the Paris Climate Agreement, the Mine Ban Treaty, and the Convention on Cluster Munitions. Kimberly worked in Asia-Pacific with the IFRC, during the time of the Indian Ocean tsunami, where she carried out advocacy on global disaster preparedness guidelines. She has also focused on humanitarian issues such as children in armed conflict, principled humanitarian action, and protection of civilians.

She holds a BA in Psychology from UBC (Vancouver), a MA in International Development Studies and Political Science from Chulalongkorn University (Bangkok) where her thesis focused on the Myanmar refugee situation in Thailand. In July 2020, she completed an Executive MBA at London Business School. She has been deployed to, and worked across, several humanitarian contexts in Africa, Asia, and the Middle-East.

Julie Schurei

Programme Manager

Julie Schurei

Julie joined the GSMA in 2017. As the Programme Manager for the Mobile for Humanitarian Innovation programme and Central Insights Unit, she works with both teams to ensure that the key objectives are met on time and within budget.

She has extensive experience in project oversight, monitoring and evaluation, communications, and donor management from her previous roles as the UK/Europe Development Director for the Business and Human Rights Resource Centre, an international non-governmental organisation in London, and as the Afghanistan-based Monitoring and Evaluation/Communications Manager for three USAID-funded stability and sustainable agriculture development programmes with Development Alternatives, Inc.

Julie holds a Master’s degree in International Affairs from the George Washington University and a Bachelor of Arts in Political Science from Washington State University.

Jenny Casswell

Director of Research and Insights

Jenny Casswell

Jenny is the Director of Research and Insights for the GSMA’s Mobile for Humanitarian Innovation programme which seeks to accelerate the delivery and impact of digital humanitarian assistance. She works with mobile network operators and humanitarian actors to generate insights into how and where mobile technology is impacting the humanitarian sphere, from the digitisation of humanitarian cash transfers to mobile-enabled utilities and digital identity.

Jenny has conducted field research across East Africa, focusing on the socio-economic impact of mobile connectivity on refugees, and the role of mobile in improving humanitarian assistance through humanitarian cash transfers. Previously Jenny was Knowledge Manager in the GSMA M4D Utilities programme.

Prior to joining the GSMA in 2015, Jenny worked as an Account Manager for a London-based public affairs consultancy dealing with developing world issues in the media and government relations field.

Jenny holds a BA (Hons) in Geography from Oxford University, where her research focused on the transformational impact of mobile money service, M-Pesa, in the Rift Valley, Kenya.

Olly Parsons

Director, Mobile for Humanitarian Innovation Fund

Olly Parsons

Olly is the Director of the Mobile for Humanitarian Innovation Fund at the GSMA. The Fund aims to promote innovation in the use of mobile technology to address humanitarian challenges by providing catalytic funding and support to projects with this goal. Olly is responsible for the end to end Fund management process, from application call through to grantee management, leads the team of Innovation Fund Market Engagement Managers, and provides support to other organisations working in this sector.

Olly has worked for the GSMA on the Mobile for Humanitarian Innovation programme, previously the Disaster Response programme, in various roles since August 2013. Prior to joining the GSMA Olly worked for the Royal Geographical Society and has undertaken research on vulnerabilities and shock factors, OSM community mapping and planning, and on the role of social media in the spread of hate speech. Olly holds a MSc in Practicing Sustainable Development with ICT4D and a BSc in Geography from Royal Holloway University of London.

Isaac Kwamy

Senior Manager, Strategic Partnerships & Market Engagement

Isaac Kwamy

Isaac is the Senior Manager, Strategic Partnerships and Market Engagement for the GSMA Mobile for Humanitarian Innovation Programme. In this role, he is responsible for building and managing partnerships between MNOs and the humanitarian sector for Sub-Saharan Africa and MENA.

Isaac has over 19 years of senior- level experience in the humanitarian and development sector. Prior to joining GSMA, Isaac worked for NetHope as Global Programs Director for Disaster Management and Crisis Informatics, provides leadership, oversight and execution of NetHope’s Global Humanitarian Operations Programs including Emergency Preparedness and Response efforts, Crisis Informatics, Access to Information as Aid and Humanitarian Digital Financial Services.

Isaac also worked for World Vision International as Director of Humanitarian Technologies and Operations. Throughout Isaac’s career with World Vision International, he provided effective strategic leadership, resulting in externally positioning World Vision International as a key player in the Humanitarian Technology sector. For example, he was Instrumental in setting up the first NGOs Emergency Telecommunication Cluster Coordinator. A model that has now been adopted as standard for all large scale emergency responses.

In addition, Isaac held various positions in the Humanitarian sector and has a deep and practical understanding of humanitarian and development operations and the use and adoption of technologies to enable Aid efficiency over a vast number of contexts. Isaac’s field experience includes: The Tsunami response (2004/2005), The Sichuan earthquake response in China (2008) the Cyclone Nargis response in Myanmar (2008), Darfur refugee response in Sudan (2009), Haiti Earthquake response (between 2010 and 2012), the Horn of Africa drought response (2011), the Pakistan flood response (2011), South Sudan (2013), the Typhoon Haiyan in the Philippines (2013-2014), the Nepal earthquake response (2015), among others.

The combination of Isaac’s extensive field experience in disaster management and technology background provides Isaac with a deep understanding how digital technologies can be applied to enable effective humanitarian aid operations.

Keeya-Lee Ayre

Senior Marketing and Communications Manager

Keeya-Lee Ayre

Keeya joined the GSMA in 2016. She currently leads global marketing and communications for the Mobile for Humanitarian Innovation (M4H) programme. She is responsible for all external communications including ethical and participatory storytelling, dignified language, digital outputs, blogs, campaigns, video content, infographics and other multimedia content, as well as leading engagement with several major events, and managing the design of publications.

Over the past decade, Keeya has interned in strategic communications at United Nations OCHA, managed communications for global refugee advocacy and peacekeeping NGOs and co-founded an award-winning Australian non-profit organisation, Perth SOUP Inc. Keeya also qualified to practice Australian migration law in 2014 and has provided pro bono assistance to refugees for the past five years. She is also a former Huffington Post contributor, a World Economic Forum Global Shaper Alumni and TEDx speaker.

Keeya holds a Master of Applied Anthropology and Participatory Development (specialising in Humanitarian Action) from the Australian National University (ANU), a Graduate Certificate in Australian Migration Law and Practice from the ANU, a Bachelor of Arts (Honours) in Anthropology from the University of Western Australia, and a Certificate in Social Impact Storytelling at Georgetown University. She is a candidate for the University of Georgia’s Master of Public Administration degree, focusing on public policy and nonprofit management, and a 2021-22 Georgia Women’s Policy Institute Fellow.

Ken Okong’o

Senior Policy and Advocacy Manager

Ken Okong’o

Ken Okong’o is the Senior Policy and Advocacy Manager for the Digital Identity and Mobile for Humanitarian Innovation (M4H) programmes within GSMA Mobile for Development. In addition to convening global, regional and in-country partners to amplify best practice policies, Ken conducts research and develops thought leadership on regulatory positions around digital identity, data protection and humanitarian innovation.

Previously, Ken worked in Africa and Asia – in both public & private sectors in the telecommunications and development space. He holds an MSc in ICT Policy and a PhD in Information Systems Technology from University of Cape Town, South Africa.

Matthew Downer

Senior Insights Manager, Monitoring and Evaluation

Matthew Downer

As a Senior Insights Manager with a focus on M&E/MEL Matthew splits his time between thought leadership work and the coordination and delivery of the Mobile for Humanitarian Innovation programme’s MEL framework. To this end he delivers work with a range of colleagues and key partners to generate evidence and learning around the programme’s work. He also leads programme learning activity to ensure the team is continuing to learn and adapt from its work.

Prior to the GSMA, Matthew worked as a Senior Researcher at the British Red Cross. He has also held a number of other research and evaluation positions in the UK including for a leading social research agency focussed on government policy evaluation. He has an MSc in Politics of Population, Migration & Ecology from Birkbeck, University of London as well as a BA(hons) in International Relations and Politics from the University of Sheffield (both had a focus on research methods). He also has an Advanced Certificate in Market and Social Research Practice from the UK Market Research Society.

Sheila Moa

Operations Manager

Sheila Moa

Sheila joined the GSMA’s in September 2017 as a project manager on the Mobile Money programme. She has since moved across to the Assistive Tech programme, where as Operations Manager she works to ensure that its key objectives are met on time and within budget.  She also provides support to projects on the Connected Society programme.

Prior to joining GSMA, Sheila worked as a grant maker and manager with focus on scaling innovation and strengthening health systems at Comic Relief and Vitol Foundation. She has extensive programme management experience, having previously overseen the implementation of public health projects at Options for 11 years across Africa, Asia and the Caribbean funded by UKAID, EU, GIZ and German development bank KFW.

Sheila holds an MSc in Development Studies from the University of Bath and a BA in International Business from Richmond, the American International University in London.

Jaki Mebur

Market Engagement Manager

Jaki Mebur

Jaki is the Market Engagement Manager for the GSMA Mobile for Humanitarian Innovation programme for Africa.

Prior to Joining the GSMA, Jaki spent over 8 years in the mobile industry first as a mobile core and IP networks expert and finally in the Technology for Development section at Safaricom PLC, where she managed mobile based solutions in the Humanitarian and Disaster Management Portfolios.

She also spent 4 years in a voluntary role as the Program Manager for The Safaricom Women in Technology Academy, an all-girl internship program through which she has championed the increase of female engineers and technicians in the telecommunications industry.

Jaki holds a Bachelor of Science Degree in Electrical and Electronics Engineering from The Jomo Kenyatta University of Agriculture and Technology.

Belinda Baah

Insights Manager

Belinda Baah

Belinda is an Insights Manager for the GSMA’s Mobile for Humanitarian Innovation programme which seeks to accelerate the delivery and impact of digital humanitarian assistance.

As an Insights Manager, Belinda is focused on leveraging her knowledge of mobile money to gather insights on best practices and raise awareness of the applicability and effectiveness of mobile money in the humanitarian context. Belinda also works on the other thematic areas of focus for the Mobile for Humanitarian team which includes gender and inclusivity, identity, utilities and food insecurity and climate change.

Before joining the GSMA, Belinda worked as a Health Economist for a consultancy, building bespoke economic models for governmental organisations. Formerly, Belinda worked at the Bank of Uganda as an Economist in the Financial Stability Department. Alongside her day-to-day responsibilities, Belinda was a member of the Financial Innovations Sub-Committee, where she built expertise in mobile money and financial inclusion.

Belinda holds an MSc in Development Economics and Policy as well as an MA in Social Sciences [wholly Economics] and Spanish, both obtained at the University of Manchester.

 

Zoe Hamilton

Insights Manager

Zoe Hamilton

As an Insights Manager, Zoe is responsible for designing and delivering a range of research projects, aligned with the M4H team’s priorities. Her work builds on experience at the intersection of participatory research methods, communication technologies and the rights of vulnerable or marginalised groups. She works across M4H’s five thematic areas: mobile money, climate change and food security, mobile utilities, gender and inclusivity, and digital identity.

Previously, Zoe worked as a Program Design and Insights Manager, creating and evaluating communication technologies for a wide range of social development issues across West Africa and South Asia. She has also worked as a Fulbright Scholar in India, a UNFPA researcher, and an independent documentary filmmaker, researching issues of sexual and reproductive health and rights.

Zoe holds a MSc in International Development Management from the London School of Economics and a BA (Hons) from Middlebury College in Political Science and French.

Regina Kiriutina

Programme Coordinator

Regina Kiriutina

Regina is responsible for maintaining the smooth run of the Mobile for Humanitarian Innovation programme, focusing on supporting the team with their day-to-day activities.

Before joining the Mobile for Development team, Regina was employed as a delegate liaison at the GSMA’s Ministerial Programme team. Prior to moving to London, she was based in Moscow, working for a large British INGO and then in diplomacy.

Regina has a Master’s degree in International Politics (Globalisation, Poverty and Development) from Newcastle University and a Bachelor’s degree in international relations from the Russian State University for the Humanities. She went through additional training in global governance and gender in macroeconomics. Regina has also previously volunteered with a refugee service in Newcastle.

Carol Gitobu

Market Engagement Manager

Carol Gitobu

Carol is a Market Engagement Manager for the Mobile for Humanitarian Innovation programme. In this role, she is responsible for building and managing strategic partnerships between MNOs and the humanitarian sector for Africa.

Prior to joining the GSMA, Carol worked for Equity Group Holdings Limited in various business functions. Carol joins from Finserve Africa part of Equity Group where she served as a product manager engaged in financial services, emerging technology and spearheaded the Jenga payment gateway platform. Prior to her work at Finserve Africa, Carol was a special projects manager at Equity Bank where she championed social payments projects in East Africa, enabling financial and economic inclusion in marginalized areas. Among successful initiatives that Carol led include cash payments using technology and channel innovations to achieve effectiveness and efficiency in Kakuma, Kalobeyei settlement and in arid Northern Kenya . The cash transfers innovative model was extended to vulnerable children, older persons, persons with severe disabilities and to Refugees in Kenya, Rwanda and Uganda. Carol also led Huduma Kenya Card Payment project and eCitizen platform. Carol was also a co-chair of the East Africa Humanitarian Private Sector Partnership Platform EA-HPPP (2016-2017).

Carol holds a Master’s degree in strategic Management from Catholic University of the Eastern Africa and a Bachelor’s degree in Finance and Accounting from Kenya Methodist University.

Lauren Pires

Market Engagement Manager

Lauren Pires

Lauren (she/hers) is a Market Engagement Manager for the Mobile for Humanitarian Innovation Fund. Her background is in community-based development work with a strong focus on Gender-Based Violence prevention and response, as well as mainstreaming and intersectionality. Prior to joining the GSMA Lauren led the outreach team for a Domestic Abuse & Sexual Violence organisation in the US that focused on immigrant and refugee communities. Lauren has also conducted technical training and research for UNICEF’s gender focal points (article), and focused on violence against women in politics at an international non-profit. Lauren holds an MSc from the London School of Economics in Gender Policy & Inequalities and a BA from McGill University in Cultural Studies.

Guy Peggram

Market Engagement Manager

Guy Peggram

Guy joined the Mobile for Humanitarian Innovation Fund team in March 2020, having previously worked in the Digital Identity team at GSMA. As Market Engagement manager, Guy mentors Innovation Fund grantees and is involved all aspects of the Fund lifecycle, including the application and selection process, due diligence, and monitoring and evaluation. Prior to joining GSMA in 2018, Guy worked at Vodafone, firstly at Vodafone UK and more recently at Vodafone Group. While at Vodafone, Guy was a Digital Product Owner for the My Vodafone app, managing the delivery of components to be used in local market apps around the world and leading on strategy regarding the types of components that were relevant for each market. Guy has also spent significant time living and working in East Africa. Guy holds a BA in History from the University of Exeter.

Hector Matthews

Monitoring & Evaluation Analyst

Hector Matthews

Hector provides monitoring, evaluation and learning support across both the DFID Strategic Partnership and Mobile for Humanitarian Innovation teams. In this split role he works to evidence impact, support adaptive programming and facilitate cross-programme learning across a variety of digitally led humanitarian and development initiatives.

Hector has a broad background in research and evaluation having previously worked for a number of global insight, innovation and development organisations. Hector has always championed data driven design and enjoys nothing more than working on evidence based solutions to persistent global issues. He has hands-on qualitative and quantitative fieldwork experience working on projects that have covered a variety of subjects and involved people and places around the world.

Before starting this role Hector spent a number of years living and working in Dakar, Senegal. His last project there was for Plan International helping to guide their selection of research, advocacy and influencing partners throughout West and Central Africa. Hector holds a BA in Geography and Marketing from the University of Hull.

Jenny Jones

Intern, Mobile for Humanitarian Innovation

Jenny Jones

Jenny is an Intern for the Mobile for Humanitarian Innovation team. She is currently studying an undergraduate degree in BA Geography from Newcastle University and her next year at the GSMA will contribute towards her placement year. Specializing in broader topics of globalization and social geographies at university, Jenny wishes to apply her learnings at the GSMA towards working closely with innovation fund grantees. Enthused to be a part of the team, she hopes to gain first-hand experience and knowledge on how innovative digital technologies support the humanitarian sector.  

Mobile Money Team

Ashley Olson Onyango

Head of Financial Inclusion and AgriTech

Ashley Olson Onyango

Ashley joined the GSMA in 2021 as the Head of Financial Inclusion and AgriTech.  Prior to joining GSMA, Ashley had been living and working in East Africa, championing financial inclusion and the development of agrifood systems across sub-Saharan Africa for over 11 years.  During this time, Ashley designed and managed funds, investing in agribusinesses and fintechs across the continent, with Root Capital and Africa Enterprise Challenge Fund (AECF), to catalyze innovation and growth for wide impact.  Ashley has played key roles in driving and supporting gender lens investing in her work.  She also worked with Mastercard Foundation and Financial Sector Deepening Africa (FSDA), managing large multi-million-dollar programmes, partnering and working with a wide array of implementing partners and key stakeholders in the industry.

Ashley holds a BSc in Management and Finance from the University of Minnesota – Twin Cities (United States) and an MBA from IESE Business School (Spain).

Praveen Menon

Programme Director

Praveen Menon

Praveen is the Programme Director for Mobile Money, responsible for the delivery of the programme by working closely with the Mobile Money team, GSMA members and partners. Praveen joined GSMA in 2019. Prior to GSMA, he managed the acquisitions programme for the UK arm of a large French multinational corporation. He is excited to be given the opportunity to be part of an organisation that uses the powerful & important medium of mobile technology to improve people’s lives.

Praveen holds an MBA from the Warwick Business School in the UK.

Bart-Jan Pors

Director of Inclusive Financial Technology

Bart-Jan Pors

Bart-Jan is Director of Inclusive Financial Technology for the GSMA’s Mobile Money Programme. His team researches, develops, test, and pilots the latest technologies, and ensuing operating models, that are relevant to the future of mobile money. He is responsible for the GSMA Inclusive Tech Lab, in which the GSMA, mobile money operators, technology providers, payments companies, and other industry stakeholders can work together to develop and trial technological solutions for the industry’s biggest challenges and opportunities related to financial inclusion of the poor.

Before joining the GSMA, Bart-Jan consulted companies around the globe in the domain of mobile and digital payments, including operators, handset manufacturers, banks, and regulators. After, he managed a business unit for UL, working with leading handset manufacturers and financial institutions to bring their innovative mobile payments services to market in 25+ countries.

Bart-Jan has worked and lived abroad in various countries, including the US, Brazil, Switzerland, and Sudan. He holds a PhD in Physics from Leiden University.

Brian Muthiora

Regulatory Director, Africa

Brian Muthiora

Brian Muthiora is the Regulatory Specialist for the GSMA Mobile Money Programme, and is based in Nairobi. In this role he provides tailored support to mobile operators in Sub Sahara Africa and MENA regions helping them find solutions to the regulatory barriers inhibiting the growth of their mobile money services and also delivers GSMA’s key messages to regulatory audiences in the region. Brian is a regulatory practitioner with 10 years’ corporate experience spanning converged telecommunications and digital financial services. He joined the GSMA from Safaricom where he spent five years providing legal and regulatory support for M-PESA and contributed to the development of Kenya’s digital financial services regulatory framework. Brian is an Advocate of the High Court of Kenya and holds LLB and LLM degrees. He is a postgraduate alumnus of Monash University’s Faculty of Law.

Anant Nautiyal

Senior Manager, Inclusive Tech Lab

Anant Nautiyal

Anant Nautiyal is a Senior Manager, Inclusive Fintech in the Mobile Money team at GSMA. In this role, he is specifically focused on facilitating technical projects for the GSMA Inclusive Tech Lab in a wide range of topics including interoperability, merchant payments, seamless services integration in the mobile money ecosystem, and much more. Prior to joining GSMA, Anant worked at the International Telecommunication Union (ITU) in Geneva, and in philanthropic and consulting roles in the M4D space. He holds an MBA in International Business, and an MSc in Development Management from the London School of Economics.

Adil Dirie

Senior Market Engagement Manager, Inclusive Tech Lab

Adil Dirie

Adil is the Senior Market Engagement Manager for the GSMA’s Inclusive Tech Lab within the Mobile Money Programme. He is responsible for driving the technological roadmap and growth of financial and digital inclusion in emerging markets. He leads the engagements with mobile money providers and the wider mobile industry stakeholders in order to manage the implementation of technical solutions that accelerate third-party integrations and ecosystem growth. Areas of interest include industry-wide adoption of standardised financial APIs, biometrics in low-tech environments and new solutions for merchant payments.

Prior to joining the GSMA, Adil worked in the remittances industry as a Business Development consultant to Fintech start-ups and holds an MBA from Imperial College Business School.

Viji Pathy

API Architect, Inclusive Tech Lab

Viji Pathy

Viji is the API Architect for the Inclusive Tech Lab within the GSMA’s Mobile Money programme. She works with industry leaders from mobile network operators, platform providers, financial institutions and other technology players in the payments sector to define the GSMA Specification for harmonised Mobile Money APIs, ultimately with the aim to provide those who are financially excluded and underserved with better digital financial solutions.

Before joining the GSMA, Viji has 20 years experience in the mobile technology sector. After a decade in the smartphone industry working for Symbian and Nokia, working with OEMs such as Nokia, Sony Ericsson, Motorola, Samsung, LG, and Fujitsu, and operators such as Orange and Three, she set up her own mobile tech consultancy working with companies such as Monitise, Visa and AEVI, whose clients included global issuing and acquiring banks, payment processors and payment terminal creators, in areas such as mobile banking, smartphone NFC payments and smart payment terminals.

Viji holds a BSc in Engineering from Bath University and an MSc in Computing and Information Systems

Eudisley Anjos

Technology Lead, Inclusive Tech Lab

Eudisley Anjos

As Technology Lead, Inclusive Fintech in the Mobile Money Programme, Eudis is responsible for building and managing relationships with a broad range of stakeholders (e.g., mobile network operators, grantees, service providers, etc.) to identify and catalyse strategic opportunities. He is also responsible for running the innovation tech team at the Inclusive Tech Lab, taking a hands-on approach to develop, support, and ensure the delivery of inclusive solutions of the future for mobile money technology.

Eudis has an extensive research background which he applies in commercial environments for greater creativity, independence, user experience, critical thinking, and initiative. Before joining the GSMA, he worked as a university professor, technical consultant and project manager in multidisciplinary IT and engineering projects for over 10 years. Key to this was developing and implementing innovation strategies for software and hardware technologies at both local and global levels.

Eudis holds a PhD in Information Science and Technology from the University of Coimbra and a PhD in Mechanical Engineering from the Federal University of Paraíba.

 

Samy Bouchlaghem

Software Innovation Developer, Inclusive Tech Lab

Samy Bouchlaghem

Samy is a Software Innovation Developer within the Mobile Money Team at GSMA. He focuses on developing code, testing technical projects and researching new financial technology trends.

Samy has previous experience gained working for a global wireless solutions provider, where he was part of the software development team working on wireless radio and antenna technologies in readiness for 5G networks. In addition, he was responsible for identifying areas for modification to improve customer experience.

He hopes to leverage his skills to help create highly-innovative technical services to drive global financial inclusion.

Joanne Kumire

Senior Insights Manager, Inclusive Tech Lab

Joanne Kumire

Joanne is a Senior Insights Manager for the Inclusive Tech Lab within the GSMA’s Mobile Money programme. She is responsible for the research and insights in the various domains that the Lab is building technological assets in.

Prior to joining the GSMA, Joanne worked in consultancy and research in the fintech space, with a focus on financial services, open banking and retail, and new payment methods for the underbanked.
Joanne holds a PhD in Analytical Chemistry from Cranfield University, School of Engineering.

Saad Farooq

Senior Advocacy Manager

Saad Farooq

Saad Farooq is the Advocacy and Regulatory Specialist for the Mobile Money programme at the GSMA and is based in London. With a global focus, Saad works towards advocating the enabling of regulatory policies to promote the role of mobile money as a tool for improving the social and economic lives of the poor. Saad is currently leading discussions with regulatory and commercial stakeholders signifying the role and achievements of mobile money as a strategic enabler for reducing the costs of international remittances in line with the United Nation’s Sustainable Development Goals. Prior to joining the GSMA, Saad was working for a mobile money issuer and was responsible for the development of new and innovative payments services and ensuring regulatory compliance in EU and MENA regions. Saad holds an MBA with a focus on strategy and international business.

Rishi Raithatha

Senior Advocacy Manager

Rishi Raithatha

Rishi is a Senior Advocacy Manager for the Mobile Money programme. He is responsible for developing evidence-based research and policy positions to advance the use and growth of mobile money services – particularly on achieving development goals.

Prior to this role, he was an Insights Manager for the AgriTech programme. He joined the GSMA in 2017 as an Analyst for the Mobile Money programme. Before this, Rishi worked in a variety of analytical roles at Finalta by McKinsey, Willis Towers Watson and the Foreign and Commonwealth Office.

Rishi holds an MA in International Relations and International Organisation from the University of Groningen and a BA in Economics and Politics from SOAS, University of London.

 

 

Kennedy Kipkemboi

Regulatory Specialist

Kennedy Kipkemboi

Kennedy is a Regulatory Specialist for the Mobile Money programme. In this role, he is responsible for shaping positions taken by some of the largest and most influential companies in Sub-Saharan Africa and helping them find solutions to the regulatory barriers. He also contributes to designing and delivering GSMA’s key advocacy messages targeted at regulatory audiences in the region. Kennedy brings on board a wealth of experience from Safaricom Limited where he has worked in various roles in the past 9 years of his career. He has had vast exposure to converged telecommunications services and mobile money. Before Joining GSMA he worked at Safaricom Limited for 9 years where he specialised in Regulatory and Public Policy as well as Financial Services with an emphasis on Customer Management. While at the Regulatory & Public Policy department, Kennedy was responsible for the management of regulatory compliance and reporting which entailed tracking of enterprise wide compliance with regulatory obligations. In the Financial Services Division (M-PESA), he was a Training & Testing Analyst and was part of the team that ensured success in the migration of the M-PESA system to a new platform (Bringing M-PESA Home). Kennedy has a degree in Education (Economics & Geography) from Moi University and a Masters in Communications from the University of Nairobi.

Aramé Awanis

Senior Insights Manager

Aramé Awanis

Aramé is a Senior Insights Manager for the Mobile Money programme, responsible for delivering key research and analysis outputs to mobile money providers and stakeholders worldwide. In his current role, he focuses on topics that enable the sector’s transition towards a ‘payments-as-a-platform’ model, such as seamless third party integration and customer analytics. Prior to joining the GSMA, he worked within M-KOPA Solar’s Labs team (R&D), where he tested, monitored and reported on a range of digital financial services targeted at rural customers. During his time at Coffey, an international development consulting firm, Aramé worked indirectly with the GSMA, supporting the Innovation Fund component of the M4D Utilities programme. He holds an MSc in Development Management from the London School of Economics, and a Bachelor of Business Administration from ESSEC Business School in Paris.

Simon Andersson

Data Manager

Simon Andersson

Simon is an Analyst for the Mobile Money Programme. He works on the forecasting and estimating of mobile money trends globally, while also supporting the delivery of the State of the Industry Report. Prior to joining the GSMA, Simon worked at GlobalData as an analyst for Africa and the Middle East, where he was responsible for the analysis and forecasting of national telecom markets. As part of this role, Simon was also the dedicated analyst for mobile money. Simon also has several years of experience in financial research in the City of London. Simon holds a Business Economics degree (BA) as well as an MSc in Development Economics from SOAS, University of London, where he focused on the ‘Mobile Phone revolution in Africa’ and its impact on financial inclusion, incomes and political transparency.

Julian Hoffmann

Data Analyst

Julian Hoffmann

Julian is a Data Analyst for the Mobile Money Programme. He works on the analysis and visualisation of global mobile money data, while also supporting the delivery of the State of the Industry Report. He holds an MSc in Smart Cities and Urban Analytics from University College London (UCL) where he applied Data Science to tackle some of the fundamental problems facing the urbanised world. Before this, he completed a BSc in Economics from Universite Libre de Bruxelles (ULB). Prior to joining the GSMA, Julian worked in the sustainability sector and took part in internships at the Cities Development Initiative for Asia (CDIA), a GIZ and ADB initiative in Manila, Philippines, as well as one at the Mexican Institute for Transport (IMT), Mexico. He lived for many years in Chile, France, Switzerland, and Belgium and now looks forward to working at GSMA, and be part of this dynamic industry with its global reach.

Kavita Tailor

Data Analyst

Kavita Tailor

Kavita is a Data Analyst for the Mobile Money Programme. She works on the analysis of mobile money data whilst also supporting the delivery of the State of the Industry Report. Prior to joining the GSMA, Kavita was involved in a social enterprise start-up based in Hyderabad. Her work focused on the delivery of educational programmes based around the themes of social entrepreneurship and sustainable development in India. She looks forward to using mobile tech alongside big data to enhance global financial inclusion.

Kavita holds a BSc in Physics from The University of Warwick.

Tapiwa Jakachira

Data Analyst

Tapiwa Jakachira

Tapiwa is a Data Analyst for the Mobile Money Programme. He works on analysing, forecasting and estimating global mobile money trends, while also supporting the delivery of the State of the Industry Report. He recently completed a BSc (Honors) in Actuarial Science at Cass Business School, where he applied Mathematical and Statistical models to analyse data and derive insightful estimations. Prior to joining the GSMA Mobile Money Programme, Tapiwa completed a year-long internship at UBS working in their Infrastructure & Private Equity business. In addition to building a strong foundations in private sector investing, he also exposed to the TMT sector where he started to build an acumen on issues such as regulation and commercial viability of newer ambitious business plans in the sector. Tapiwa likes to keep active and trains in mixed martial arts and is passionate follower of Formula 1.

Maliha Bhugalee

Operations Manager

Maliha Bhugalee

Maliha joined the GSMA in 2017 as Global Business Analyst in the Event Technology Team where she played a pivotal position in driving and supporting the planning and delivery of the GSMA’s event technology systems portfolio across all Congress events including Mobile World Congress Barcelona; Shanghai; Los Angeles and also the Mobile 360 Events Series.

Prior to joining the GSMA, Maliha worked at the Stroke Association (UK) to deliver on a unique platform to support the recovery of stroke survivors. She also managed a set of global projects in the offshore sector in Mauritius, Dubai and Seychelles. Maliha holds a degree in Computing and Information Systems and is a certified Prince2 and Scrum practitioner.

Maliha is now responsible in managing the Inclusive Tech Lab’s portfolio to research, test and develop the inclusive technologies of the future while ensuring that the Lab delivers on its set of objectives on time and budget.

Sakshi Chadha

Senior Insights Manager

Sakshi Chadha

Sakshi Chadha is a Senior Insights Manager for the Mobile Money team. Prior to joining the GSMA, Sakshi worked with MicroSave leading digitisation initiatives with regulators, policy makers, bankers, MNOs and fintechs in India, Kenya and Nepal. Her work mostly focused on engaging with MNO and PPI players to develop business processes, work with government and regulators to launch and streamline digital welfare payments, and, to work with donors to study the impact of various FI initiatives. She has also consulted UNCDF on business planning and launch of mobile wallets in Nepal. Before this, she worked with Lehman Brothers and Nomura, and consulted IFC. Sakshi received an MBA from Indian School of Business, India and completed her bachelor from St. Stephen’s College, New Delhi. She is a certified Financial Risk Manager (FRM), GARP and Six Sigma Green belt.

Duncan Ramsbotham

Operations Coordinator

Duncan Ramsbotham

Duncan joined the GSMA in 2021 as an Operations Coordinator for the Mobile Money team. Before joining the GSMA, he studied BSc International Disaster Management and Humanitarian Response at the University of Manchester. During his studies, he was in charge of fundraising for the Universities hockey teams and more than doubled fundraising targets. He also studied at IOM’s summer school on migration studies in partnership with the Charles University in Prague.

Duncan has also been a Project Leader with ReachOut, leading weekly sessions of mentors and mentees. He was an intern at Mayors for Peace and the Nuclear Free Local Authorities (NFLA) for some time, gaining invaluable experience in the workings of how INGOs facilitate new projects during their new ‘European Chapter’ and gained insights into council logistics. He recently worked his way up from a porter to an Assistant Business Manager as an agency worker at SEN schools around East London, the Lime Academy.

Stephanie Mwaniki

Data Analyst

Stephanie Mwaniki

Stephanie is a Data Analyst for the Mobile Money Programme. She will be supporting in the delivery of the State of the Industry Report. She recently completed a MSc in Emerging Economies & International Development at King’s College London. She has also completed a BSc in Psychology from Nottingham Trent University. Prior to joining the GSMA Mobile Money Programme, Stephanie has been involved in various internships across Kenya and the UK.  She has interned with a women-led international NGO in the UK, where she contributed to projects based on the sustainable development goals.