Agri VAS Functional Requirements & Best Practice: SMS & IVR

Thursday 5 Dec 2013 | AgriTech | Global | Product development and product design | Resource | User insights and data |

Agri VAS Functional Requirements & Best Practice: SMS & IVR image

The purpose of this document is to outline the different types of services that can be delivered by an Agri VAS provider using SMS and IVR channels. This will aid Agri VAS providers in identifying the types of services to include and how to plan for different scenarios that arise. The document also contains best practices for both SMS and IVR services.

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