Given the potentially large user base and low penetration of financial services, the Democratic Republic of Congo (DRC) seems to hold significant commercial opportunity for mobile money. At 17.5%, the penetration of mobile exceeds the reach of financial service, with only 4% of the population having an account at a formal financial institution. However, the DRC market is complicated by security concerns, economic and political instability, minimal infrastructure, and a dispersed population. Given the challenging context, the purpose of this study was to better understand the competitive landscape and opportunity for mobile money in the DRC.
