The company
ActionAid works to strengthen the capacity and agency of people living in poverty, their communities, organisations and movements.
The problem
Cambodia faces significant challenges from climate change, with frequent flooding and droughts given the country’s high vulnerability to disaster and low adaptive capacity, which are worsened by inadequate infrastructure and services.
GSMA project
In November 2023, ActionAid Cambodia received a GSMA grant to enhance its 1294 EWS solution by expanding its reach to more climate-affected provinces, focusing on drought and increasing user awareness and accessibility through voice messages for those who cannot read. This project strengthens the coordination and capacity of government ministries to provide better disaster preparedness and response, while also adding a feature to the 1294 service for reporting loss and damage that aids local teams in rapid disaster assessments.
Outcomes
More than 830,000 people across 11 provinces were reached through radio, social media and local engagement campaigns.
Traction
- As of March 2025, there were just over 208,000 users
- The existing EWS was enhanced by installing 12 new real-time groundwater-level sensors and upgrading 20 in 11 provinces.

