Diyalo

The company

Diyalo specialises in automated, IoT-enabled water production systems, offering real-time water quality monitoring and a simplified water intelligence system.

The problem

Only 52% of Nepalis have access to piped water for their homes and fewer than 30% of Nepal’s 44,000 water schemes are fully functional. Issues such as water overflow, excessive energy use, unnecessary labour costs and challenges in managing water distribution schedules are having an adverse impact on the efficiency of water distribution and affecting the delivery of quality water services. Where services fail, people often rely on tanker truck water. This water is usually lower quality and can cost up to 40 times more than piped water, with price gouging in times of scarcity well documented.

GSMA project

In March 2022, Diyalo received a GSMA grant to develop its offering through a mobile app and enterprise dashboard for urban utility providers. This enabled the company to deploy IoT to measure network performance and leakages, water pump automation and update the ERP and CRM systems for utility providers and a mobile app for end users. The water intelligence system enables informed, transparent and swift decision-making, particularly on company operations, collection, receivables and meter reading.

Outcomes

Provided 52 B2B water utility companies with an IoT-enabled water intelligence system.

Traction

Just over 22,950 B2C users are registered on the app, including just over 9,000 women.

A message from the founder

“We hope to understand how the integration and development of water IoT technologies enhance water distribution systems. This will help us create and deploy state-of-the-art IoT technologies in Nepal that can be commercialised by utilities which can contribute for their increased revenue, reduced cost, improved quality and increased water supply.”

– P.R. Khanal, Founder and CEO