The Journey to Responsible and Sustainable Leadership – A Guide to Operating Responsibly

The Guide to Operating Responsibly supports the GSMA’s goal to advance responsible business models across the mobile communications industry. The guide, following on from The GSMA Sustainability Assessment Framework, is intended to provide mobile network operators (MNOs), at the beginning of their sustainability journey, with the key elements of operating responsibly and ideas on how to approach them.

It highlights the need for mobile operators to demonstrate that they are operating responsibly and features areas of good practice from across the mobile sector, using different examples of best practice from a variety of operators to support.