Resources

Friday 17 Feb 2023 |

How mobile connectivity and artificial intelligence ...

AI4I Responsible AI: Expert Series

Videos

Monday 12 Dec 2022 |

Mobile operators are committed to nurturing the development of big data analytics and AI in an ethical and responsible manner, while respecting individuals’ privacy. Find out more: https://www.gsma.com/betterfuture/resources/ethicsplaybook

The Mobile Gender Gap Report 2022

Saturday 1 Oct 2022 |

The Mobile Gender Gap Report 2022 highlights how the mobile internet gender gap has remained flat in most regions, but widened in South Asia. It explores the key barriers preventing women’s equal mobile ownership and access to mobile internet....

Digital Inclusion Blog: Reducing the Usage Gap

Saturday 5 Nov 2022 |

Today, the world is more connected than ever before, with 4.3 billion people now using mobile internet.[1] Mobile broadband continues to be the primary way men and women access the internet in low- and middle-income countries (LMICs)........

The State of Mobile Internet Connectivity 2022

Tuesday 1 Nov 2022 |

Growth in mobile internet adoption continues and is nearly entirely driven by people living in low- and middle-income countries. Across the world, 55% of the population was using mobile internet at the end of 2021.

Strategy Paper for Circular Economy: Mobile devices

Wednesday 2 Nov 2022 | Climate Action |

Sustainability challenges can only be addressed at a systemic level, and this is why the GSMA is proud to play a role in helping the mobile industry become more sustainable.

2022 Mobile Industry Impact Report: Sustainable Development Goals

Wednesday 21 Sep 2022 | #BetterFuture |

This seventh annual SDG impact report demonstrates the mobile industry’s continued commitment to the SDGs while identifying areas where the industry needs to improve or accelerate its actions to deliver on the Global Goals by 2030.

Mobile Industry position paper: Access to renewable energy

Friday 11 Nov 2022 | Climate Action |

This paper outlines the key challenges faced by the mobile sector preventing access to renewable electricity in market, and the key asks and recommendations for policymakers that can help to overcome the challenges.

ESG Metrics for Mobile Overview

Monday 13 Jun 2022 | Sustainable and Responsible Leadership |

For a high level overview of the ESG Metrics for Mobile Report, please download our ESG Metrics for Mobile Overview. This includes a summary of the current state of ESG, the GSMA-led industry ESG framework and metrics.

AI for Impact: Use Cases delivering SDG Impact

Friday 20 May 2022 | AI for Impact |

Read the highlights flyer to discover where mobile operators and mobile big data (MBD) can have the most impact, alongside a global map of example use cases of AI and MBD for the UN SDGs. Today, Artificial Intelligence (AI) a

Mobile Net Zero: State of the Industry on Climate Action 2022

Wednesday 18 May 2022 | Climate Action |

This report is the second annual assessment of how the mobile industry is progressing against the ambition to be net zero by 2050.

AI for Impact: Cambridge University Press Special Collection on mobile data analytics to inform Covid-19 response

Monday 28 Feb 2022 | AI for Impact |

The Covid-19 pandemic has brought with it an unprecedented human and economic crisis, affecting all corners of the world. Governments have been urgently ...

Strategy Paper for Circular Economy: Network equipment

Tuesday 1 Mar 2022 | Climate Action |

The benefits of a circular economy and its necessity are undeniable. More than ever, the planet and its people need to reduce resource use and move to more sustainable business models. This also applies to the ...

AI for Impact: Using the power of data to respond to climate change

Friday 18 Feb 2022 | AI for Impact |

Climate change is the most pressing problem facing humanity. National governments have agreed ambitious ...

The AI Ethics Playbook & Self-Assessment Questionnaire

Thursday 24 Feb 2022 | AI for Impact |

AI has the potential to truly change the world. However, this represents not only an opportunity but also a risk. As the adoption of AI accelerates, organisations and governments around the world are ...

Mobile Net Zero – State of the Industry on Climate Action

Tuesday 20 Apr 2021 | Climate Action |

This report marks the first analysis of how the mobile industry is progressing towards its ambition to be net zero by 2050

Smart Energy Systems: Connectivity for a Zero‑Emissions Future Webinar

Monday 8 Feb 2021 | Climate Action |

Global societies have reached a tipping point. Addressing the climate crisis requires a rapid transition away from fossil fuel power generation, and towards decarbonised and sustainable alternatives. The technologies are ready, but we ...

Smart Energy Systems: Connectivity for a zero‑emissions future

Monday 15 Feb 2021 | Climate Action |

Climate change has become the defining issue of our generation. For global warming to be kept below irreversible levels beyond 1.5°C, net global emissions will have to halve by 2030, before reaching zero by 2050. Innovative approaches ...

Navigating the era of responsible leadership in today’s world: A perspective from leading technology executives

Tuesday 8 Dec 2020 | Digital Declaration |

Read the latest report for insights and perspectives on responsible business leadership: Technology is transforming the world before our eyes. As the power of technology grows, so does the importance of ethical and responsible ...

Perceptions of Power: Championing Female Leadership

Tuesday 8 Dec 2020 |

As a founding member of the EQUALS Global Partnership, GSMA and its partners are pleased to share this pilot study, which examines the ways in which men and women in middle- and senior-level management positions in the ...

Mobile Technology and Economic Growth

Wednesday 25 Nov 2020 |

Lessons to accelerate economic growth and recovery There has never been a greater dependency on digital technology. During the Covid-19 pandemic, digital technologies have allowed economic activity to continue, enabling new ...

New perspectives: How COVID-19 has shifted sustainability priorities in the mobile sector

Monday 16 Nov 2020 |

The COVID-19 pandemic has brought with it an unprecedented human and economic crisis, affecting all corners of the world. As governments have grappled with responding to the rapidly evolving crisis, the role and ...

Climate Action September Sessions

Thursday 24 Sep 2020 | #BetterFuture | Climate Action |

September Session 1 – Defining Net Zero and Carbon Neutral. What is the difference between net zero and carbon neutral? How can a mobile operator achieve these targets? In this webinar, we get advice from an expert at ...

The GSMA Sustainability Assessment Framework 2021

Tuesday 14 Sep 2021 | Sustainable and Responsible Leadership |

The GSMA has developed a Sustainability Assessment Framework to better understand the landscape of operator efforts in social and environmental sustainability. The Framework, designed in collaboration with Yale ...

GSMA Climate Policy

Thursday 23 Jul 2020 | Climate Action |

This policy paper sets out what the mobile industry is doing and what we are calling on governments to do to a reach net zero carbon economy.

AI4I Webinar Series : Using mobile big data analytics to combat global challenges inc. COVID-19

Resource

Wednesday 24 Jun 2020 | #BetterFuture | AI for Impact |

Background With the COVID-19 pandemic spreading across the globe, governments are seeking innovative and dynamic solutions to make the right decisions at the right time, both to save lives and minimise the long-term ...

An Introduction to Human Rights for the Mobile Sector

Tuesday 21 Apr 2020 | Sustainable and Responsible Leadership |

Following the publication of the UN Guiding Principles on Business and Human Rights in 2011 and subsequent national and regional regulatory initiatives, there has been increasing focus on the roles and responsibilities of businesses ...

Setting Climate Targets: how to apply the guidance webinars

Thursday 18 Jun 2020 | Climate Action |

The GSMA, in partnership with the CDP, hosted a series of webinars across different time zones for mobile operators on how to set science-based targets (SBTs). The webinars explained how to apply the

Human Rights Guidance for the Mobile Industry

Monday 15 Jun 2020 | Sustainable and Responsible Leadership |

This document provides an introduction for companies to consider the relevance of the seven major human rights issues for their operations, as well as inspiration and resources to begin to formalise their management of human rights. ...

The Role of AI for Impact in the Fight against COVID-19

Monday 11 May 2020 | #BetterFuture | AI for Impact |

Mobile Big Data Solutions to support decision makers It is difficult to overstate the impact of the COVID-19 pandemic on families, industries, and governments across the globe. The disease has caused widespread illness and ...

2019 Mobile Industry Impact Report: Sustainable Development Goals – Climate Action Deep Dive

Tuesday 24 Sep 2019 | Sustainable and Responsible Leadership |

Compared to many other sectors, the mobile industry is not the largest contributor of carbon emissions, but as we increasingly enter a digitised world, it can be part of the solution. Collaboration is needed to limit the industry’s own ...

COVID-19 Crisis Response: Digital Development Joint Action Plan and Call for Action

Friday 24 Apr 2020 | #BetterFuture |

COVID-19 Crisis Response: Digital Development Joint Action Plan and Call for Action

An Introduction to Human Rights for the Mobile Sector

Tuesday 31 Mar 2020 | Sustainable and Responsible Leadership |

Human rights risks are present throughout mobile operators’ value chains. These range from the treatment and conditions of people working in the supply chain to how operators’ own employees are treated and how the human rights of ...

Setting Climate Targets

Monday 23 Mar 2020 | Climate Action |

A step by step guide for mobile network operators to set science based targets An ICT sectoral target-setting approach was recently developed through a collaboration between the Global Enabling Sustainability Initiative ...

GSMA We Care Initiative Overview Flyer

Friday 9 Jul 2021 | We Care |

The GSMA We Care initiative supports the mobile industry commitment to accelerate the achievement of the United Nations Sustainable Development Goals and the Digital Declaration, allowing operators to drive impact at a local level.

The Future of Mobile Report

Monday 2 Mar 2020 | Sustainable and Responsible Leadership |

How Telcos can Unlock New Value Though Total Societal Impact A new paradigm is taking shape for business—faster than many anticipated. The defining expectation is this: good companies will deliver competitive financial ...

Guidance for ICT Companies Setting Science Based Targets

Thursday 27 Feb 2020 | Climate Action |

This document supports information and communication technology (ICTs) companies in setting science based targets for greenhouse gases (GHGs) according to a set of new decarbonisation pathways. Currently the guide focuses exclusively ...

The Enablement Effect 2019

Wednesday 11 Dec 2019 | Climate Action |

The mobile industry is one of many key sectors playing a crucial role addressing the challenge of climate change. It is committed to reducing its own emissions however, its greatest contribution to combating climate change is reducing ...

Mobile Big Data Solutions for a Better Future Report

Tuesday 22 Oct 2019 | #BetterFuture |

The Mobile Big Data Solutions for a Better Future: A world of opportunity report was created to inspire the global community to harness the power of mobile big data (MBD), offering insight into the potential impact that could be ...

2019 Mobile Industry Report: Sustainable Development Report

Tuesday 24 Sep 2019 | #BetterFuture | Climate Action | Sustainable and Responsible Leadership |

The ongoing uptake of mobile and mobile-enabled services around the world has seen the mobile industry increase its contribution to all 17 UN Sustainable Development Goals (SDGs) over the last year. The industry has continued to ...

Utilising real-time mobile analytics to aid in the rescue of missing persons

Tuesday 8 Oct 2019 | AI for Impact |

In Russia, 70,000 to 100,000 individuals go missing each year. Of those that go missing, each year 20,000 to 25,000 are never found. To decrease this number, timely action is essential. When searches for missing persons ...

Mobile Big Data Analytics and AI for a Better Future: AI Ethics Principles

Monday 9 Sep 2019 | AI for Impact |

Discover the principles recommended by the GSMA and its members for adoption by MNOs using AI for social good.

Mobile Economic Impact Reports

Monday 12 Aug 2019 | Sustainable and Responsible Leadership |

Operators are using socio-economic impact assessments to better understand and demonstrate the broader impact that they have on society and economies. Here we have reports which detail the economic contribution of the mobile sector at ...

International Relations Handbook

Wednesday 24 Jul 2019 | #BetterFuture |

The GSMA engages with a wide range of international organisations, seeking to leverage their influence and public platforms to amplify mobile industry messaging, and engaging with their committees and working groups to represent mobile ...

Using Socio-Economic Impact Assessments

Friday 10 May 2019 | Sustainable and Responsible Leadership |

Download the 'Using Socio-Economic Impact Assessments'.

Digital Declaration Overview

Wednesday 20 Feb 2019 | Digital Declaration |

The Digital Declaration is a framework for responsible leadership focused on solving the problems challenging the communities we serve. It commits us to act ethically and for the good of people, the planet, as well as profit. It is a ...

Utilising real-time mobile analytics to inform emergency disaster response in Turkey

Thursday 14 Feb 2019 | #BetterFuture | AI for Impact |

Due to its location, and geological structure, Turkey is particularly vulnerable to natural disasters. More than 95% of the country lies on one of the most active earthquake and landslide regions in the world. To help support the ...

Big Data for Social Good Toolkit Flyer

Thursday 21 Feb 2019 | AI for Impact |

Discover how you can benefit from powerful solutions, driven by mobile big data analytics, with our brand new digital toolkit.

Responding quickly to natural disasters in Japan

Monday 4 Feb 2019 | AI for Impact |

Japan is especially prone to experiencing natural disasters due to its location. It is located within the Pacific Ocean's ring of fire; an area which sees more earthquakes and natural disasters than anywhere else in the world. To ...

2018 Mobile Industry Impact Report: Sustainable Development Goals

Monday 5 Nov 2018 | #BetterFuture | Sustainable and Responsible Leadership |

The mobile industry is having a profound impact on all 17 Sustainable Development Goals. The third edition of the Mobile Industry Impact Report assesses our industry’s progress towards the SDGs and our shared vision: Intelligently ...

Big Data for Social Good

Monday 24 Sep 2018 | AI for Impact |

Visual explanation of Big Data for Social Good for UNGA 2018

The Journey to Responsible and Sustainable Leadership – A Guide to Operating Responsibly

Monday 19 Apr 2021 | Sustainable and Responsible Leadership |

The Guide to Operating Responsibly supports the GSMA’s goal to advance responsible business models across the mobile communications industry. The guide, following on from

2016 Mobile Industry Impact Report: Sustainable Development Goals

Friday 30 Sep 2016 | #BetterFuture | Sustainable and Responsible Leadership |

This first-of-its-kind report offers critical insights into the transformative impact of the mobile industry on individuals, societies and economies around the world, in developed and developing markets. Importantly, it establishes a ...

An interview with Mohamed Dabbour, CEO, Millicom Africa

Tuesday 8 Aug 2017 | Sustainable and Responsible Leadership |

Only 16 per cent of Tanzanian children under the age of five are registered at birth, and only half of those registered receive a birth certificate. In 2011 the Registration Insolvency and Trusteeship Agency (RITA) of Tanzania ...

2017 Mobile Industry Impact Report: Sustainable Development Goals

Monday 25 Sep 2017 | #BetterFuture | Sustainable and Responsible Leadership |

The mobile industry is having a profound impact on all 17 Sustainable Development Goals. The second edition of the Mobile Industry Impact Report assesses our industry’s progress towards the SDGs and our shared vision: Connecting ...

Big Data for Social Good: Overview Flyer

Sunday 25 Feb 2018 | AI for Impact |

The Big Data for Social Good initiative aims to harness the power of mobile big data to help public agencies and NGOs tackle epidemics, natural disasters and environmental impacts.

Creating a #BetterFuture: The 360 Video Dome Experience

Friday 20 Apr 2018 | #BetterFuture | #CaseForChange |

For the first time, the GSMA introduced the #BetterFuture Dome: an immersive 360 video experience at Mobile World Congress.

Creating a #BetterFuture: How the mobile industry is building better businesses

Monday 4 Jun 2018 | #BetterFuture |

At Mobile World Congress 2018, mobile industry leaders came together to share our vision with the world. This video highlights the importance of sustainability and responsible leadership in successful business practices through the ...

Telefónica Case Study: Predicting air pollution levels 24 to 48 hours in advance in São Paulo, Brazil

Wednesday 6 Jun 2018 | AI for Impact |

Telefónica Brazil (Vivo) is working with the municipalities of São Paulo to harness mobile network data to help combat the adverse health impact of air pollution. Developed by the LUCA team, Telefónica’s algorithms use machine learning ...

Data privacy and security

Friday 21 Sep 2018 | AI for Impact |

The GSMA and its members believe that data privacy and security are fundamental to building consumer trust in mobile services. Protecting privacy is also a key consideration in the context of big data. Our Big Data for Social Good ...

Airtel case study: Harnessing mobile Big Data to identify tuberculosis hotspots in India

Friday 21 Sep 2018 | AI for Impact |

Bharti Airtel and the GSMA partnered with Be He@lthy, Be Mobile; an initiative born out of the World Health Organisation (WHO) and the International Telecommunications Union (ITU) to leverage mobile network insights to fight ...

Sustainable Business Models Report

Monday 22 Oct 2018 | AI for Impact |

When anonymised and analysed, mobile ‘big data’ can provide valuable and actionable insights, and add value when addressing environment, social and governance (ESG) challenges. Long term sustainable solutions are being pursued and ...

Building communities resilient to climate extremes

Monday 22 Oct 2018 | AI for Impact |

Extreme climate variability is triggering devastating long-term consequences for people, contributing to forced migration. Mobile Big Data is uniquely placed to provide visibility on mobility patterns. Telefónica, in partnership ...

Mobile Privacy and Big Data Analytics: Big Data for Social Good Considerations