ESG Metrics for Mobile: insights from early adopters

With stakeholders becoming increasingly informed and discerning in their assessment of sustainability claims, the need for a robust and consistent approach to measuring and communicating sustainability performance has reached a new level of importance. With this in mind, the GSMA devised two frameworks to assess the sustainability performance of mobile operators and understand their interactions with society; The GSMA Sustainability Assessment Framework and the ESG Metrics for Mobile.

This report analyses the latest data collected through these frameworks to understand the landscape and progress of operator efforts in social and environmental sustainability. The report structure follows the four categories of the ESG Metrics for Mobile KPIs: environment, digital inclusion, digital integrity and supply chain.