Industry data and insights
Since it was launched in 2009, the Mobile Money Programme has been collecting and analysing industry data in order to track the progress of and provide insights around the performance of mobile financial services deployments which target unbanked and underserved customers.
More information about the programme’s key data and insights resources are available below.
Global Adoption Survey of Mobile Financial Services
The Global Adoption Survey of Mobile Financial Services is an annual survey conducted by the Mobile Money Programme which captures quantitative information about the performance of mobile financial services. This data is used to develop the global State of the Industry report, and each survey respondent receives an individual benchmarking report in return for supplying their data. All data shared with the Mobile Money Programme is kept confidential and is governed by strict non-disclosure agreements.
The 2016 survey can be downloaded below:
- Mobile Money Survey
- Credit and Savings enabled by Mobile Money Survey
- Insurance enabled by Mobile Money Survey
Please email firstname.lastname@example.org for any questions or comments about the Global Adoption Survey.
Individual Benchmarking Reports
All Global Adoption Survey participants receive a confidential Benchmark Report, providing detailed insights into the relative performance of their mobile financial service. A sample version of the Benchmark Report can be viewed below.
Recently, e-commerce providers have highlighted some of the challenges they face in Southeast Asian markets: ...Read more
This report looks at the growth of mobile money in Sub-Saharan Africa over the last decade. Early success in ...Read more
With our State of the Industry Report on Mobile Financial Services now in its sixth year, this special 2016 ...Read more
Over the first weekend of July, 15 teams from across East and West Africa came together in Dar es Salaam to ...Read more
What key steps should the mobile money industry take to accelerate growth in the ecosystem over the next ...Read more
This is a guest blog written by Sarah Hugo, Senior Project Manager at DMA, and was originally published on ...Read more
This is the second of a series of blogs on e-commerce which will focus on how mobile money and e-commerce ...Read more
This is the first of a series of blog posts on e-commerce and mobile money, and it focuses on the key ...Read more