Industry data and insights
Since it was launched in 2009, the Mobile Money Programme has been collecting and analysing industry data in order to track the progress of and provide insights around the performance of mobile financial services deployments which target unbanked and underserved customers.
More information about the programme’s key data and insights resources are available below.
Global Adoption Survey of Mobile Financial Services
The Global Adoption Survey of Mobile Financial Services is an annual survey conducted by the Mobile Money Programme which captures quantitative information about the performance of mobile financial services. This data is used to develop the global State of the Industry report, and each survey respondent receives an individual benchmarking report in return for supplying their data. All data shared with the Mobile Money Programme is kept confidential and is governed by strict non-disclosure agreements.
The 2016 survey can be downloaded below:
- Mobile Money Survey
- Credit and Savings enabled by Mobile Money Survey
- Insurance enabled by Mobile Money Survey
Please email firstname.lastname@example.org for any questions or comments about the Global Adoption Survey.
Individual Benchmarking Reports
All Global Adoption Survey participants receive a confidential Benchmark Report, providing detailed insights into the relative performance of their mobile financial service. A sample version of the Benchmark Report can be viewed below.
This set of guidelines illustrates how the mobile money industry is collaborating to ensure international ...Read more
Este documente examina la actual situación de inclusión financiera en Guatemala, haciendo énfasis en su ...Read more
Recently, e-commerce providers have highlighted some of the challenges they face in Southeast Asian markets: ...Read more
This report looks at the growth of mobile money in Sub-Saharan Africa over the last decade. Early success in ...Read more
Mobile money has established itself as a critical tool for facilitating international remittances, while ...Read more
Last month, the GSMA hosted a workshop on international remittances during the Mobile 360 – Africa ...Read more
Last week, I travelled to Guatemala City to deliver a DFS Regulatory Diagnostic Report to the local financial ...Read more
Mobile money is a key tool for women empowerment and can contribute to reducing the financial inclusion ...Read more