Mobile for Development Resources

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M4H Innovation Fund lessons and outcomes: International Rescue Committee’s (IRC) CuéntaNos.org

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Tuesday 27 Sep 2022 | Case study | Disaster response | El Salvador | Guatemala | Honduras | Innovation Fund | Innovation fund and grants | Latin America & the Caribbean | Mobile for Development | Mobile for Humanitarian Innovation | Resilient technology |

The GSMA Mobile for Humanitarian Innovation Fund aims to promote innovation in the use of mobile technology to address humanitarian challenges. The second round of the Fund focused on providing support to test new ...

Methodology: The Mobile Gender Gap Report 2022

Document

Tuesday 27 Sep 2022 | Connected Women | English | Gender | Mobile access and use | Mobile internet for women | Report | Research | Resource |

This document details the methodology behind The ...

Data-driven advisory services for climate-smart smallholder agriculture

Document

Thursday 22 Sep 2022 | AgriTech | AgriTech solutions | Climate | climate resilience | Digitisation of agricultural value chains | English | Global | improve | Improve Climate Resilience | India | Kenya | Nigeria | Research | Resource | Sub-Saharan Africa |

In order to achieve sustainable development in the face of the intensifying impacts of climate change, agricultural production systems need to simultaneously achieve three goals: Increase agricultural productivity and ...

Policy considerations to accelerate digital inclusion for women in low- and middle-income countries

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Tuesday 20 Sep 2022 | Accelerating Digital and Financial Inclusion | Connected Women | English | Gender | Mobile access and use | Mobile internet for women | Report | Resource |

This report provides an overview of the various challenges that need to be tackled to advance digital inclusion for women in low- and middle-income countries (LMICs) and provides granular recommendations for policymakers to address the ...

The state of mobile-enabled climate technology in Indonesia

Video

Friday 29 Jul 2022 | Climate | East Asia and Pacific | Ecosystem Accelerator | Indonesia | Mobile Innovation Hub | Resilient technology | Video |

With funding from the German Ministry for Economic cooperation and development, the GSMA has conducted an in-depth study exploring the opportunities for mobile-enabled solutions to assist Indonesia’s climate mitigation and adaptation efforts.

How can mobile operators and plastics organisations partner to address the plastic waste problem?

Video

Monday 5 Sep 2022 | Climate | ClimateTech | English | Global | Mobile for Development | Resource | Video |

This webinar by the GSMA ClimateTech programme features highlights from the report titled ‘Catalysing Partnerships in Plastics’ and discusses the importance of strengthening partnerships for circular economy solutions with key industry stakeholders.

Assessment of smart farming solutions for smallholders in low and middle-income countries

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Monday 22 Aug 2022 | AgriTech | AgriTech solutions | English | Improve Climate Resilience | Innovation Fund | Report | Resource | Sub-Saharan Africa |

Smart farming solutions can play an important role in helping smallholder farmers in low- and middle-income countries (LMICs) increase their productivity and resilience to disaster by opening access to assets and mechanisation, ...

‘Building Climate Resilient Digital Nations’ session at GSMA Mobile 360 APAC

Video

Thursday 18 Aug 2022 | Climate | ClimateTech | East Asia and Pacific | Ecosystem Accelerator | Indonesia | Mobile access and use | Mobile Innovation Hub | Policy and regulation | Resilient technology | Resource | Video |

On 2 August 2022 at the Mobile 360 Asia Pacific event held in Singapore, the GSMA

Disease Surveillance and Monitoring in the Philippines: Building resilience through mobile and digital technologies

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Wednesday 10 Aug 2022 | Asia and Australia | Central Insights Unit | English | Frontier Technology | Health | Mobile access and use | Mobile for Development | Philippines | Report | Research | Resource |

This report evaluates the gaps in disease surveillance and monitoring systems in the Philippines and identifies examples and best practices of digital interventions leveraged in both low- and middle-income countries (LMICs) and more advanced economies.

Mobile360 APAC 2022 session: Southeast Asia – Mobile and frontier tech for Sustainable Development Goals

Video

Wednesday 10 Aug 2022 | Asia and Australia | Central Insights Unit | East Asia and Pacific | English | Frontier Technology | Mobile for Development | Resource | Video |

This Mobile360 APAC session titled ‘Southeast Asia - Mobile and Frontier Tech for the SDGs‘ explores strategies to bridge the 'usage gap' and achieve Sustainable Development Goals (SDGs) by leveraging mobile and frontier technologies.

Mobile Money Certification: Enabling safer and scalable digital finance ecosystem

Video

Friday 5 Aug 2022 | Building the financial ecosystem | Global and regional studies | Mobile Money | Mobile Money Programme - filter | Video |

In this video, we hear directly from MTN Group, GSMA and Alliances Management how the GSMA Mobile Money Certification enables a safer, collaborative and scalable digital finance ecosystem.

Mobile Money Certification: A differentiation strategy in compliance implemented by leading fintechs

Video

Friday 5 Aug 2022 | Global | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Video |

In this video, we hear directly from MTN about how the leading fintech uses the GSMA Mobile Money Certification as a differentiation strategy in risk and compliance by going above and beyond the national regulatory requirements.

Mobile Money Certification’s value proposition for the industry

Video

Friday 5 Aug 2022 | Accelerating Digital and Financial Inclusion | Global | Mobile access and use | Mobile Money | Mobile Money Programme - filter | Video |

Hear from MTN and the GSMA’s Ashley Olson Onyango about how the GSMA Mobile Money Certification enables a safer, collaborative and scalable digital finance ecosystem.

M4H Innovation Fund lessons and outcomes: Naya Jeevan’s Mohinja Sohna Thar project

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Thursday 28 Jul 2022 | Case study | Digital literacy | Disaster response | Education | Innovation Fund | Mobile for Development | Mobile for Humanitarian Innovation | Pakistan | Resilient technology | South Asia |

The GSMA Mobile for Humanitarian Innovation Fund aims to promote innovation in the use of mobile technology to address humanitarian challenges. The second round of the Fund focused on providing support to: test new ...

The GSMA AgriTech Toolkit for the digitisation of agricultural value chains

Document

Wednesday 27 Jul 2022 | AgriTech | Building the financial ecosystem | East Asia and Pacific | English | Global | Industry assets and standards | MNOs' operational and strategic issues | Mobile access and use | Mobile for Development | Report | Resource | State of the industry and trends | Sub-Saharan Africa | Toolkit |

The Toolkit for the Digitisation of Agricultural Value Chains is a collection of resources that illustrate how digital technologies can address pain points for farmers and value chain actors, such as agribusinesses and cooperatives, in ...

Inclusive climate resilience strategies in the US

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Tuesday 19 Jul 2022 | Central Insights Unit | Climate | English | Mobile for Development | Report | Resource | USA |

This research report therefore evaluates the gaps in Early Warning Systems for climate-related hazards in the US, and identifies examples of mobile and digital interventions used at the community level in low- and middle-income countries (LMICs).

How to make internet-enabled handsets more affordable in low- and middle-income countries

Video

Wednesday 6 Jul 2022 | Connected Society | English | Mobile access and use | Presentation | Report | Research | Resource | Webinar |

We recently hosted a virtual session to explore ways mobile operators, policymakers and all stakeholders working on digital inclusion in low- and middle-income ...

M4H Innovation Fund lessons and outcomes: Sesame Workshop’s Ahlan Simsim

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Friday 8 Jul 2022 | Case study | Disaster response | Education | Innovation Fund | Innovation fund and grants | Iraq | Jordan | Mobile for Development | Mobile for Humanitarian Innovation | Refugee crisis | Refugees and forced migrants | Syria |

The GSMA Mobile for Humanitarian Innovation Fund aims to promote innovation in the use of mobile technology to address humanitarian challenges. The second round of the Fund focused on providing support to: test new ...

Mobile Big Data for Cities: Urban climate resilience strategies for low- and middle-income countries

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Wednesday 29 Jun 2022 | Climate | ClimateTech | English | Global | India | Kenya | Mobile for Development | Philippines | Report | Research | Resource |

Cities in low- and middle-income countries (LMICs) are increasingly vulnerable to the impacts of climate change, including rising sea levels and storm surges, heat stress, extreme precipitation, inland and coastal flooding and ...

Catalysing Partnerships in Plastics

Document

Tuesday 28 Jun 2022 | Climate | ClimateTech | English | Frontier Technology | Global | Mobile for Development | Private-MNO | Report | Research | Resource |

Explore the potential for collaboration between mobile network operators and plastics organisations The mismanagement of plastic waste is a global challenge that must be urgently addressed if we are to achieve the Sustainable ...

Digitalising rural MSMEs: Thailand’s agriculture and tourism sectors

Documents

Friday 24 Jun 2022 | Asia and Australia | Central Insights Unit | English | Financial inclusion for women | Mobile for Development | Report | Research | Thailand | Tourism |

Thailand faces a dual challenge of havingto swiftly navigating the disruptions caused by COVID-19 while also needing to enable sustainable and inclusive development. Building resilience and enhancing productivity of Micro, Small and ...

Building ecosystems: identifying tech start-up enablers in ASEAN

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Thursday 23 Jun 2022 | Building the financial ecosystem | East Asia and Pacific | Ecosystem Accelerator | English | Mobile access and use | Mobile for Development | Policy and regulation | Public-Private | Report | Research | Resource |

This report identifies and analyses the main ecosystem enablers for a thriving tech start-up economy in ASEAN low- and middle-income countries (LMICs).

Sima Sami Bahous, Executive Director, UN Women

Video

Wednesday 22 Jun 2022 | Accelerating Digital and Financial Inclusion | Connected Women | Financial inclusion for women | Gender | Global | Mobile for Development | Mobile internet for women | Resource | Video |

On Wednesday 15 June, the GSMA Connected Women team launched the Mobile Gender Gap Report 2022. At the ...

Doreen Bogdan-Martin, Director, Telecommunication Development Bureau, ITU

Video

Wednesday 22 Jun 2022 | Accelerating Digital and Financial Inclusion | Connected Women | Financial inclusion for women | Gender | Global | Mobile for Development | Mobile internet for women | Resource | Video |

On Wednesday 15 June, the GSMA Connected Women team launched the Mobile Gender Gap Report 2022. At the virtual launch event, Claire Sibthorpe, GSMA spoke ...

Vishakha Saigal, Vice President & Head-Strategic Initiatives, Regulatory Policy & Research, Reliance Jio

Video

Wednesday 22 Jun 2022 | Accelerating Digital and Financial Inclusion | Connected Women | Financial inclusion for women | Gender | Global | Mobile for Development | Mobile internet for women | Resource | Video |

On Wednesday 15 June, the GSMA Connected Women team launched the Mobile Gender Gap Report 2022. At the virtual launch event, Claire Sibthorpe, GSMA spoke ...

Matthew Shanahan presents the key findings of the Mobile Gender Gap Report 2022

Video

Wednesday 22 Jun 2022 | Accelerating Digital and Financial Inclusion | Connected Women | Financial inclusion for women | Gender | Mobile for Development | Mobile internet for women | Resource | Video |

On Wednesday 15 June 2022, we launched the Mobile Gender Gap report 2022. At the virtual launch event, Matthew Shanahan, Insights Manager at GSMA, ...

Early Warning Systems in the Philippines: Building resilience through mobile and digital technologies

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Thursday 16 Jun 2022 | Central Insights Unit | Climate | Disaster response | East Asia and Pacific | English | Frontier Technology | Mobile for Development | Philippines | Preparedness | Report | Research | Resource |

The Philippines ranks as one of the countries most affected by natural disasters in the world with typhoons, storms, floods, landslides or droughts reported as a common occurrence. In December 2021, the Philippines was hit by Typhoon ...

The Mobile Gender Gap Report 2022

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Wednesday 15 Jun 2022 | Connected Women | English | Gender | Global | Mobile internet for women | Report | Research | Resource |

The Mobile Gender Gap Report 2022 explores the key barriers preventing women’s equal mobile ownership and access to mobile internet as well as the widening smartphone ownership gender gap.

Digital Access and Barriers in Displacement-affected Communities in Sudan (White Nile & West Darfur)

Documents

Monday 13 Jun 2022 | Disaster response | Mobile access and use | Mobile for Development | Mobile for Humanitarian Innovation | Preparedness | Refugee crisis | Refugees and forced migrants | Report | Resilient technology | South Sudan | Sub-Saharan Africa | Sudan |

According to the United Nations, 14.3 million people in Sudan will need humanitarian assistance in 2022 due to numerous overlapping crises. 1.2 million are refugees, roughly 800,000 of whom have been displaced from South Sudan. In a ...

M4H Innovation Fund lessons and outcomes: Flowminder

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Tuesday 17 May 2022 | Case study | Disaster response | English | Ghana | Innovation Fund | Innovation fund and grants | Middle East and North Africa | Mobile for Development | Mobile for Humanitarian Innovation | Mozambique | Preparedness | Resilient technology | Resource | Sub-Saharan Africa |

The GSMA Mobile for Humanitarian Innovation Fund aims to promote innovation in the use of mobile technology to address humanitarian challenges. The first round of the Fund focused on providing support to help to ...

Mobile Money agents: sustainability in a digital era – Findings from Kenya

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Monday 16 May 2022 | Case studies | Case study | English | Global and regional studies | Kenya | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Presentation | Report | Research | Resource | Sub-Saharan Africa |

There are a variety of challenges that impact agents and their much-needed network in the future, particularly in Sub-Saharan. The GSMA commissioned MicroSave Consulting (MSC) to research cash-in/cash-out (CICO) agent circumstances in Kenya.

Reaching and Empowering Women with Digital Solutions in the Agricultural Last Mile

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Thursday 12 May 2022 | AgriTech | Case study | Connected Women | Digitisation of agricultural value chains | Financial inclusion for farmers | Financial inclusion for women | Gender | Mobile access and use | Mobile for Development | Resource | Sub-Saharan Africa |

Our latest report explores how women’s limited participation in digitised agricultural value chains can only be addressed through gender-inclusive approaches that purposely consider women as well as men.

Water Utility Digitalisation in Low- and Middle-Income Countries: Experiences from the Kenyan water sector

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Thursday 12 May 2022 | Climate | Digital Utilities | English | Innovation fund and grants | Kenya | Report | Sub-Saharan Africa | Water |

This report aims to address this evidence gap by examining the digitalisation journeys of four Kenyan water utilities. Through detailed case studies and interviews with key players in the water sector, we identify important lessons and opportunities.

Deep Dive: State of the Industry Report on Mobile Money 2022

Video

Monday 9 May 2022 | English | Mobile for Development | Mobile Money | Mobile money subject | Resource | Video | Webinar |

Over the past ten years, mobile money has expanded from a niche offering, to a global financial service connecting over a billion people to the formal economy, offering diverse services and improving lives and ...

Driving the Digital Inclusion of Persons with Disabilities: Policy considerations for low- and middle-income countries

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Thursday 5 May 2022 | Assistive Tech | Connected Society | Digital inclusion for persons with disability | English | Report |

Drawing on insights from recent research on the mobile disability gap and a policy review in 28 countries across Africa and Asia, this report provides a framework for action to increase digital inclusion for persons with disabilities.

Digital Inclusion: Driving mobile internet adoption and use

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Wednesday 4 May 2022 | Connected Society | Connected Women | Digital literacy | English | Gender | Mobile access and use | Mobile for Development | Mobile internet for women | Research |

Mobile internet connectivity delivers significant economic benefits, reduces poverty and transforms lives, providing people with access to information and services that not only assists them in their daily lives but that they would not ...

M-KOPA: Applying the pay-as-you-go model to smartphones in Africa

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Tuesday 3 May 2022 | Case study | Connected Society | English | Mobile access and use | Report | Research |

In Africa, handset affordability is a key barrier to accessing & using mobile internet. This case study highlights how M-KOPA, a connected asset financing company, is making smartphones more affordable to underserved customers in Kenya, Nigeria & Ghana.

GSMA Innovation Fund Start-Ups: Vceela

Video

Thursday 28 Apr 2022 | Connected Society | English | Innovation fund and grants | Innovation Fund Video List | Mobile access and use | Pakistan | South Asia | Video |

The artisan and creative sector makes up 15% of the total workforce in Pakistan, making this sector the second largest employer in the country. More than 85% of artisans are not connected digitally which unfortunately makes them more ...

Payment Service Banks in Nigeria: Opportunities and Challenges

Documents

Tuesday 12 Apr 2022 | Accelerating Digital and Financial Inclusion | Central Insights Unit | India | Infographic | Middle East and North Africa | Mobile access and use | Mobile for Development | Nigeria | Report | Research | Resource | Sub-Saharan Africa |

This report highlights the opportunities, challenges and potential role that Payment Service Banks (PSB) can play in expanding financial inclusion in Nigeria.

Closing the Mobile Disability Gap in Ghana: Insights and Recommendations

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Tuesday 12 Apr 2022 | Assistive Tech | Connected Society | Digital inclusion for persons with disability | English | Ghana | Mobile access and use | Report | Sub-Saharan Africa |

In Ghana, persons with disabilities are 34 per cent less likely to own a mobile phone and significantly less likely to own a smartphone than non-disabled persons. In this short report we present six key findings on the mobile ...

GSMA Innovation Fund Start-Ups: Orenda

Video

Monday 4 Apr 2022 | Connected Society | Education | English | Innovation fund and grants | Innovation Fund Video List | Mobile access and use | Pakistan | South Asia | Video |

Pakistan has the second highest number or out-of-school children in the world. This figure currently stands at 22.5 million. Both enrollment and performance ...

Making internet-enabled phones more affordable in low- and middle-income countries

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Tuesday 5 Apr 2022 | Connected Society | English | Mobile access and use | Report | Research |

This report provides an overview of approaches, business models and technological innovations that are improving the affordability of internet-enabled handsets in low- and middle-income countries, particularly for underserved populations.

Agritech Data Enables Loans for Farmers in Papua New Guinea

Video

Thursday 31 Mar 2022 | AgriTech | AgriTech solutions | Building the financial ecosystem | East Asia and Pacific | English | Financial inclusion for farmers | Papua New Guinea | Video |

In Papua New Guinea, agriculture is the most important economic activity, dominating rural areas where over 86 per cent of the country’s population resides. A key challenge ...

Mobile Money Agents: Sustainability in a digital era – Findings from Côte d’Ivoire

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Friday 25 Mar 2022 | Building the financial ecosystem | Case studies | Cote d'Ivoire | Financial inclusion for farmers | Financial inclusion for women | Global and regional studies | MNOs' operational and strategic issues | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Report | Resource | Sub-Saharan Africa |

Mobile money agents play an essential role in enabling unbanked and underbanked populations access financial services. However, several factors challenge agents and their much-needed network in the future, particularly in Sub-Saharan Africa.

Exploring opportunities for climate services in Papua New Guinea with Digicel

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Thursday 24 Mar 2022 | AgriTech | AgriTech solutions | Case studies | Case study | Climate | ClimateTech | Digitisation of agricultural value chains | East Asia and Pacific | English | Financial inclusion for farmers | Global and regional studies | Improve Climate Resilience | MNOs' operational and strategic issues | Mobile access and use | Mobile for Development | Papua New Guinea | Report | Research | Resource | Resource Type | Rural network coverage |

Our new report illustrates the unique opportunity to use existing mobile infrastructure for high-resolution rainfall observation and improved climate services in Papua New Guinea.

Mobile for Humanitarian Innovation Annual Report 2021

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Wednesday 23 Mar 2022 | Climate | Disaster response | Education | Global | Mobile for Development | Mobile for Humanitarian Innovation | Preparedness | Refugee crisis | Refugees and forced migrants | Report | Resource |

In 2021, against the backdrop of the on-going COVID-19 pandemic, humanitarian needs continued to rise. Disasters from climate-related hazards, displacement caused by conflict, and food insecurity – sometimes in combination, remained a ...

Exploring women’s use of mobile money in Ghana

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Monday 21 Mar 2022 | Building the financial ecosystem | Case studies | Digital literacy | English | Financial inclusion for women | Gender | Ghana | Global and regional studies | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Report | Resource |

The reports looks into the impact of the pandemic on mobile money usage for men and women and the barriers to greater usage, with a specific focus on women entrepreneurs.

The Value of Pay-as-you-go Solar for Mobile Operators: Insights from customer journeys in Benin and Cote d’Ivoire

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Friday 18 Mar 2022 | Benin | Cote d'Ivoire | Digital Utilities | Energy | English | French | Middle East and North Africa | Mobile access and use | partnership-hub | Private-MNO | Report | Research | Sub-Saharan Africa |

While our previous research clearly demonstrated the benefits quantitatively, it did not shed light on how and why people changed their behaviour. In partnership with MTN in Benin and Orange in Côte d’Ivoire, we conducted a follow-up qualitative study.

Mobile Money and Humanitarian Assistance

Presentation

Thursday 10 Mar 2022 | English | Industry assets and standards | Mobile access and use | Mobile for Development | Mobile for Humanitarian Innovation | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Presentation | Report |

Partnerships between humanitarian providers and Mobile Money providers established via open APIs can facilitate cash in emergency situations to those displaced or in need of humanitarian assistance.

MWC Barcelona 2022 Session: ‘Reaching Underserved Population Segments’

Video

Thursday 10 Mar 2022 | Assistive Tech | Connected Society | English | Mobile access and use | Mobile for Development | Presentation | Video |

At some stage in the innovation journey, customer acquisition curves start to flatten and growth strategies shift to focus on creating value for unreached customer segments. A one-size-fits-all strategy no longer resonates with ...

Typhoon Rai Response: The role of the mobile industry

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Tuesday 8 Mar 2022 | Case study | Climate | Disaster response | East Asia and Pacific | Mobile for Development | Mobile for Humanitarian Innovation | Philippines | Preparedness |

On December 16, 2021, the Philippines was hit by Typhoon Rai (known locally as Odette) causing devastation in island and coastal communities in the east and flooding cities all over the country. Nearly 8 million people were affected by ...

Mobile Internet, Well-being and Gender: Understanding the Links

Document

Monday 7 Mar 2022 | Bangladesh | Connected Women | Gender | Ghana | Mobile internet for women | Report | Research | Resource | South Asia | Sub-Saharan Africa |

The GSMA Connected Women team partnered with the University of Pennsylvania to develop a multidimensional well-being index to examine the link between mobile internet use and well-being among men and women.

Mobile money as a channel for remittances: How open APIs enable fast, low-cost, and secure delivery

Presentation

Monday 21 Feb 2022 | Building the financial ecosystem | Case study | English | Global | International remittances | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Presentation | Research | Resource |

Find out more about how open APIs enable fast, low-cost, and secure delivery in this report.

M4H Innovation Fund lessons and outcomes: Nokia Saving Lives

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Monday 21 Feb 2022 | Case study | Disaster response | Innovation fund and grants | Mobile for Development | Mobile for Humanitarian Innovation | Philippines |

The GSMA Mobile for Humanitarian Innovation Fund aims to promote innovation in the use of mobile technology to address humanitarian challenges. The first round of the Fund focused on providing support to help to ...

Closing the Mobile Disability Gap in Sri Lanka: Insights and Recommendations

Document

Tuesday 15 Feb 2022 | Assistive Tech | Connected Society | Digital inclusion for persons with disability | English | Mobile access and use | Report | Research | South Asia | Sri Lanka |

Access to mobile can be life changing for persons with disabilities. Mobile phones, particularly smartphones, can cluster multiple assistive technologies into one device, enabling more autonomous living. But many persons with ...

Updated: GSMA Mobile Internet Skills Training Toolkit (MISTT)

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Tuesday 8 Feb 2022 | Connected Society | English | Global | Mobile access and use | Mobile Digital Skills Alliance | Resource | Toolkit |

The GSMA Mobile Internet Skills Training Toolkit (MISTT) is a set of free resources to teach people the basic skills they need to access and use mobile internet. It uses a ‘train the trainer’ approach and consists of short lessons ...

Mobile money and consumer financial health

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Monday 24 Jan 2022 | Building the financial ecosystem | Case studies | English | Health | MNOs' operational and strategic issues | Mobile access and use | Mobile for Development | Mobile health | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Policy and regulation | Regulation | Report | Resource |

Gain an insight on what ‘financial health’ means in the digital financial services industry, and how mobile money providers are contributing to robust financial health of their consumers.

Mobile Money Metrics Tool

Video

Tuesday 21 Dec 2021 | English | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Video |

In 2021, the GSMA Mobile Money team launched the ‘Mobile Money Metrics’ tool. Offering ecosystem players from providers and governments to aid and development organisations information to enable them to make better decisions about how ...

Informal Youth Employment in the Mobile Industry in Sub-Saharan Africa

Documents

Monday 20 Dec 2021 | Central Insights Unit | Employment | Mobile for Development | Report | Research | Resource | Sub-Saharan Africa |

This report shines a light on informal economic opportunities created directly in the mobile industry value chain. Between December 2020 and February 2021, GSMA Mobile for Development conducted interviews and surveys with youth in six ...

The GSMA AgriTech session at Cracking the Nut 2021: Building resilient food systems with digital agriculture

Video

Friday 17 Dec 2021 | AgriTech | AgriTech solutions | Climate | Energy | English | Global | Video | Water |

On 16 November 2021, we hosted a breakout session at Cracking the Nut, the global event convening development practitioners to discuss issues around building the world’s rural and agricultural markets.

The GSMA AgriTech programme: How we work with agritech companies and investors

Video

Wednesday 15 Dec 2021 | AgriTech | AgriTech solutions | Climate | Digitisation of agricultural value chains | English | Financial inclusion for farmers | Innovation fund and grants | Video |

The AgriTech programme operates at the intersection of the mobile ecosystem and the development sector to develop, launch and scale commercially viable digital solutions for smallholder farmers.

The GSMA AgriTech programme: What we do

Video

Wednesday 15 Dec 2021 | AgriTech | AgriTech solutions | Climate | Digitisation of agricultural value chains | English | Financial inclusion for farmers | Innovation fund and grants | Video |

The AgriTech programme operates at the intersection of the mobile ecosystem and the development sector to develop, launch and scale commercially viable digital solutions for smallholder farmers.

The GSMA AgriTech programme: How we work with MNOs and climate resilience service providers

Video

Wednesday 15 Dec 2021 | AgriTech | AgriTech solutions | Climate | Digitisation of agricultural value chains | English | Financial inclusion for farmers | Innovation fund and grants | Video |

The AgriTech programme operates at the intersection of the mobile ecosystem and the development sector to develop, launch and scale commercially viable digital solutions for smallholder farmers.

The GSMA AgriTech programme: How we work with agribusinesses

Video

Wednesday 15 Dec 2021 | AgriTech | AgriTech solutions | Climate | Digitisation of agricultural value chains | English | Financial inclusion for farmers | Innovation fund and grants | Video |

The AgriTech programme operates at the intersection of the mobile ecosystem and the development sector to develop, launch and scale commercially viable digital solutions for smallholder farmers.

Mobile for Humanitarian Innovation Fund Portfolio (2017-2022)

Document

Wednesday 8 Dec 2021 | Disaster response | Frontier Technology | Global | Innovation fund and grants | Mobile for Development | Mobile for Humanitarian Innovation | Preparedness | Refugee crisis | Refugees and forced migrants | Report | Resilient technology | Resource |

Within this document you will find a summary of each of the investments from the Mobile for Humanitarian Innovation Fund Portfolio.

The Mobile Disability Gap Report 2021

Document

Friday 3 Dec 2021 | Assistive Tech | Connected Society | Digital inclusion for persons with disability | English | Global | Mobile access and use | Report | Research |

Mobile devices and services offer life-changing benefits to persons with disabilities, enabling more independent living. However, GSMA research shows that despite this potential, many persons with disabilities remain unconnected and ...

National Emergency Telecommunications Plans: Enablers and Safeguards – A brief evaluation guide for policy practitioners

Documents

Thursday 2 Dec 2021 | Disaster response | Global | Guidelines | Mobile for Development | Mobile for Humanitarian Innovation | Policy and regulation | Preparedness | Resource | Toolkit |

In collaboration with the humanitarian community, some governments are developing disaster response frameworks that rely on telecommunications, often referred to as National Emergency Telecommunications Plans (NETPs). An NETP is a ...

Investment Trends in the Indo-Pacific Region: An overview of the diverse and vibrant innovation ecosystem

Document

Thursday 25 Nov 2021 | East Asia and Pacific | Ecosystem Accelerator | English | Innovation fund and grants | Mobile access and use | Mobile for Development | Report |

This report provides an overview of the investment landscape across the Indo-Pacific region and builds on the analysis of over 1,300 deals tracked between 2016 and 2021.

Webinar On Demand: Driving Mobile Digital Skills Development

Video

Wednesday 17 Nov 2021 | Connected Society | Digital literacy | English | Global | Presentation | Resource | Webinar |

Mobile is the primary and often only way of accessing internet in low- and middle-income countries (LMICs), enabling access to life-enhancing services, driving economic growth, and creating opportunities for citizens and businesses to ...

MWC Africa 2021 – Africa’s Fintech revolution: Driving Financial Inclusion Through Mobile Money Diversification

Video

Tuesday 16 Nov 2021 | Digital Equity | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Resource | Sub-Saharan Africa | Video |

This session explores the potential for the expansion of mobile money into new use cases, demonstrating opportunities for customers, businesses, NGOs and governments.

Pivotal role of Mobile Money: Driving inclusion and resilience

Video

Tuesday 16 Nov 2021 | Building the financial ecosystem | English | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Resource | Video |

On Wednesday 3rd of November, the GSMA Mobile Money held a session discussing The Pivotal role of Mobile Money: Driving inclusion and resilience at Financial Inclusion Week – the annual gathering of the global ...

MWC AFRICA – Unlocking Africa’s Digital Economy

Video

Friday 12 Nov 2021 | Ecosystem Accelerator | Sub-Saharan Africa | Video |

Through the rollout of their Digital Transformation Centres across Africa, German Development Cooperation with their initiative Invest for Jobs is a key contributor to the rise of Africa’s digital economy, supporting African ...

The Climate Crisis: Mobile-enabled solutions in humanitarian emergencies

Document

Wednesday 10 Nov 2021 | Climate | ClimateTech | Disaster response | Frontier Technology | Global | Mobile for Humanitarian Innovation | Preparedness | Refugee crisis | Report | Resilient technology |

This report outlines five use cases in which mobile technology plays a critical role in addressing the climate challenge in humanitarian contexts.

Developing mobile digital skills in low- and middle-income countries

Document

Monday 8 Nov 2021 | Connected Society | Digital literacy | English | Ghana | India | Mobile access and use | Report | Research |

Acquiring digital skills, and mobile digital skills in particular, is critical for people in low- and middle-income countries to participate in a rapidly digitalising society. However, the GSMA’s The ...

Mobile Money Policy and Regulatory Handbook

Document

Thursday 21 Oct 2021 | English | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Policy and regulation | Regulation | Report | Research | Resource |

Find out how enabling regulatory framework can unlock the full potential of mobile money services helping to drive financial inclusion, reduce economic inequalities and improve employment and economic growth.  

The Mobile Money Regulatory Index

Document

Tuesday 19 Oct 2021 | Case study | English | Global | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Report | Resource |

The mobile money regulatory index is a tool that measures the extent to which a country’s regulations provide an enabling framework for sustainable mobile money services. This tool was developed owing to the dearth of available indices ...

Partnership models for mobile-enabled insurance

Document

Friday 15 Oct 2021 | English | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Report | Resource |

Gain an insight on mobile-enabled insurance and learn about the many benefits of mobile money and insurance provider partnerships.

Mobile Money API Industry Report: The challenges of seamless integration

Document

Thursday 14 Oct 2021 | Building the financial ecosystem | English | Global | Global and regional studies | Industry assets and standards | MNOs' operational and strategic issues | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Report | Resource |

Learn about commercial models, integration challenges and ways in which Open API strategies for seamless partner integrations can be improved.

Multiplying the Impact of Mobile Internet Skills Training

Document

Wednesday 13 Oct 2021 | Case study | Connected Society | Digital literacy | English | MISTT Case Studies | Mobile access and use | Report | Resource | Sub-Saharan Africa | Uganda |

A lack of literacy and digital skills is one of the key barriers to mobile internet adoption across low-and middle-income countries. To fully participate in, and take advantage of the digital economy, people need to not only understand ...

Agri DFS: Emerging business models to support the financial inclusion of smallholder farmers

Document

Wednesday 13 Oct 2021 | AgriTech | AgriTech solutions | Building the financial ecosystem | Case study | Digitisation of agricultural value chains | English | Financial inclusion for farmers | Financial inclusion for women | Global | Mobile for Development | Report | Resilient technology | Resource |

Agricultural digital financial services can enable smallholders to manage cash flows and protect themselves against external shocks. This report explores five agri DFS business models; their enablers, partnership models and pathways to scale.

MWC Africa 2021 – Enabling Services with Mobile Money: Emerging Innovations in Africa

Video

Wednesday 29 Sep 2021 | Accelerating Digital and Financial Inclusion | English | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Video |

This session highlighted examples of emerging innovations that leverage mobile money for financial inclusion, exploring the role of mobile money providers and other ecosystem actors in the journey from innovation to scale.

MWC Africa 2021 – Accelerating Digital And Financial Inclusion In Africa

Video

Tuesday 28 Sep 2021 | Accelerating Digital and Financial Inclusion | English | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Video |

Find out the latest statistics on mobile internet connectivity that highlight the progress made towards closing the coverage and usage gaps across the world and particularly that of Sub-Saharan Africa.

The State of Mobile Internet Connectivity Report 2021

Document

Tuesday 28 Sep 2021 | Connected Society | English | Global | Mobile access and use | Report | Research | State of the industry and trends |

For the first time, more than half of the world’s population is using mobile internet. This Connected Society flagship report highlights trends in coverage and usage of mobile internet over the last six years and key barriers to mobile internet adoption.

Mobile money enabled cash aid delivery: Humanitarian practitioner course

Presentation

Monday 27 Sep 2021 | Mobile for Humanitarian Innovation |

Cash and voucher assistance (CVA) has increasingly been the modality of choice in many crisis situations and using digital mechanisms for disbursement has been growing alongside it. This course has been designed for participants to ...

Mobile money enabled cash aid delivery: Mobile operator course

Presentation

Monday 27 Sep 2021 | Mobile for Humanitarian Innovation |

Cash and voucher assistance (CVA) has increasingly been the modality of choice in many crisis situations and using digital mechanisms for disbursement has been growing alongside it. This course has been designed for participants to ...

The Impact of COVID-19 Regulatory Measures on Mobile Money Services

Document

Thursday 1 Jul 2021 | Case studies | Case study | English | Ghana | Kenya | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Regulation | Report | Rwanda | Sub-Saharan Africa | Zambia |

The COVID-19 pandemic has affected almost every sector globally, significantly reducing consumer demand for products and services. Governments worldwide have allocated more than $13 trillion to counter these devastating economic ...

MTN Data Smart Case Study

Document

Monday 20 Sep 2021 | Benin | Cameroon | Case study | Connected Society | Digital literacy | English | MISTT Case Studies | Mobile access and use | Report | Sub-Saharan Africa | Uganda |

In 2019, MTN launched Data Smart, a digital literacy campaign. This case study provides an overview of the campaign and explores how it has increased mobile internet use among MTN customers in two key markets: Benin and Cameroon.

Uncredentialed and Underserved: Access to Mobile in One’s Own Name

Document

Friday 3 Sep 2021 | Bangladesh | Digital Identity | English | India | Kenya | Mobile access and use | Mozambique | Nigeria | Pakistan | South Asia | Sub-Saharan Africa |

In order to gauge the scale and nuances of the consumer landscape around ID and access to a SIM card and mobile services in one’s own name, the GSMA conducted nationally representative quantitative research in seven populous low- and middle-income countrie

Mobile Money Remittances: Supporting Lives During a Crisis

Document

Wednesday 7 Jul 2021 | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Report |

COVID-19 had significant impacts on the international remittances market with nearly every remittance family globally impacted. The mobile money industry responded rapidly and proactively, helping families transfer money affordably ...

The Mobile Money Prevalence Index (MMPI): A Country-Level Indicator for Assessing the Adoption, Activity and Accessibility of Mobile Money

Document

Wednesday 15 Sep 2021 | Building the financial ecosystem | Financial inclusion for women | Global | Global and regional studies | Industry assets and standards | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Research | Resource | State of the industry and trends |

Since the launch of mobile money in the 2000s, the GSMA has received hundreds of requests for country-level insights into the industry. These requests have come from multilateral institutions, national and regional central banks, ...

Mobile Gender Gap Report 2021: Methodology

Document

Monday 6 Sep 2021 | Connected Women | English | Gender | Mobile access and use | Mobile internet for women | Report | Research |

This document describes the analysis and modelling undertaken for The Mobile Gender Gap Report 2021 and highlights key methodological changes from previous years.

M4H Innovation Fund lessons and outcomes: REFUNITE LevelApp

Document

Monday 6 Sep 2021 | Case study | English | Mobile for Humanitarian Innovation | Refugees and forced migrants | Resource | Sub-Saharan Africa | Uganda |

The GSMA Mobile for Humanitarian Innovation Fund aims to promote innovation in the use of mobile technology to address humanitarian challenges. The first round of the Fund focused on providing support to help to ...

The GSMA Mobile Money Certification

Video

Wednesday 1 Sep 2021 | Accelerating Digital and Financial Inclusion | Industry assets and standards | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Regulation | Resource | Video |

The GSMA Mobile Money Certification is a global initiative to bring safer and resilient financial services to millions of customers around the world.

Verifying recipients of cash assistance through Voice ID: Pilot project lessons and outcomes

Document

Tuesday 17 Aug 2021 | Case study | Mobile for Humanitarian Innovation | Refugees and forced migrants | Resource | Somalia | Somaliland | Sub-Saharan Africa |

Through a partnership convened by the GSMA, partners CARE International and Telesom developed and deployed an innovative solution that utilises a user’s voice as verification for cash and voucher assistance (CVA). The solution was ...

Navigating the Tech Ecosystem in Cameroon

Documents

Monday 26 Jul 2021 | Building the financial ecosystem | Cameroon | Central Insights Unit | Employment | Frontier Technology | Mobile for Development | Resource | Sub-Saharan Africa |

Cameroon’s economy was the hardest hit by COVID-19 in Central Africa. Information and communication technology (ICT) has been identified as a key driver of jobs and economic growth and a pathway for Cameroon to recover from the effects ...

M4H Innovation Fund lessons and outcomes: CHANTER

Document

Thursday 22 Jul 2021 | Case study | Disaster response | English | Haiti | Latin America & the Caribbean | Mobile for Humanitarian Innovation | Preparedness | Refugees and forced migrants |

The GSMA Mobile for Humanitarian Innovation Fund aims to promote innovation in the use of mobile technology to address humanitarian challenges. The first round of the Fund focused on providing support to help to test or scale ...

Innovative Data for Urban Planning: The Opportunities and Challenges of Public-Private Data Partnerships

Document

Wednesday 21 Jul 2021 | Digital Utilities | Energy | English | partnership-hub | Public-Private | Report | Resilient technology | Sanitation | South Asia | Sub-Saharan Africa | Water |

This report identifies challenges and enablers for data-sharing public-private partnerships (PPPs) that relate to the partnership engagement model, data and technology, regulation and ethics frameworks and evaluation and sustainability.

Using Mobile Technology to Improve Remittances to the Pacific

Document

Wednesday 21 Jul 2021 | Case studies | Central Insights Unit | East Asia and Pacific | English | Fiji | Global and regional studies | International remittances | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Papua New Guinea | Report | Resource | samoa | Solomon Islands | Tonga | Vanuatu |

This report explores the landscape of cross-border remittances in a number of PICs. It draws on lessons from other regions to understand mobile technology's potential in promoting accessible and affordable remittances in the Pacific region.

Webinar – Mobile money profitability: Exploring current & future business models

Video

Thursday 8 Jul 2021 | Accelerating Digital and Financial Inclusion | Building the financial ecosystem | Case studies | English | Global | Global and regional studies | Industry assets and standards | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Mobile money subject | Preparedness | Presentation | Regulation | Resource | State of the industry and trends | Sub-Saharan Africa | Video | Webinar |

Watch the video and learn from the GSMA and BFA Global about the case and timeliness for a transition to a more resilient ecosystem-centric profitability model. 

Using the GSMA Mobile Connectivity Index to drive digital inclusion: Guidelines for policymakers

Document

Monday 12 Jul 2021 | Benin | Case study | Connected Society | English | Global | Mobile access and use | Policy and regulation | Report | Sub-Saharan Africa | Uganda |

The COVID-19 pandemic has underscored the importance of the internet and the critical role of mobile technology, which is the primary way most people access the internet. Mobile internet is providing access to critical information, ...