Browse the resources by programme, topic, region and keyword.

Embracing payments as a platform for the future of mobile money

February 19, 2019 | Mobile Money | Global | Global | GSMA

For over a decade, mobile money has been driving financial inclusion, opening access to digital transactions and giving people the tools to better manage their financial lives. With 690 million registered accounts across 90 countries at the end of 2017, … Read more

Innovative mobile solutions linking health and identity

February 18, 2019 | Digital Identity | South Asia | Sub-Saharan Africa | Benin | Lesotho | Sri Lanka | GSMA

In this case study we will explore four innovative mobile-enabled health solutions in Sub-Saharan Africa and Asia which have been developed to use mobile technology to identify patients to create unique digital health identities to allow for improvements in service … Read more

Carlos Slim Foundation Case Study

February 18, 2019 | mHealth | Mexico | GSMA

Over the last 30 years, Mexico has experienced an epidemiological transition, with a shift away from infectious towards non-communicable diseases (NCDs). In 2016, NCDs accounted for 80 per cent of Mexico’s mortalities and it is predicted that by 2025, NCDs … Read more

Addressing the financial services needs of MSMEs in Sub-Saharan Africa

February 14, 2019 | Mobile Money | Sub-Saharan Africa | Global | GSMA

In a previous blog, we highlighted how mobile money still remains largely focused on individual customers with over 99% of registered accounts owned by individuals. However, enterprise customers represent a large and untapped opportunity for mobile money providers. The GSMA … Read more

Overcoming the Know Your Customer hurdle: Innovative solutions for the mobile money sector

January 31, 2019 | Mobile Money | Global | Latin America & the Caribbean | South Asia | Sub-Saharan Africa | Global | GSMA

Like all financial institutions, mobile money providers have a responsibility to identify their customers and understand the risks these customers may pose before providing services. In this paper, we examine innovative approaches to conducting customer identification, verification, and due diligence … Read more

Connected Society: Delivering digital inclusion for all

January 30, 2019 | Connected Society | Global | GSMA

The GSMA Connected Society Programme works with the mobile industry and key stakeholders to increase access to and adoption of the mobile internet, focusing on underserved population groups. The unconnected population is predominantly located in low- and middle-income countries, typically … Read more