GSMA | Mobile for Development - Resources

Mobile for Development

Webinar on demand:
Understanding the State of Mobile Internet Connectivity 2020

Thursday 19 Nov 2020 | Connected Society | Mobile access and use | Resource | Video | Webinar |

Almost half of the world’s population – 3.8 billion people – are using mobile internet. This continues to grow, with an additional 250 million people connecting for the first time in 2019. For many citizens, mobile is their only means of accessing the ...

Mobile money: Regional deep-dives in Africa, Asia and Latin America & the Caribbean

Tuesday 17 Nov 2020 | Building the financial ecosystem | English | Latin America & the Caribbean | Mobile Money | Policy and regulation | Research | Resource | State of the industry and trends |

The global mobile money industry 2019 marked a major milestone for the mobile money industry: the number of registered mobile money accounts surpassed one billion. Reaching the one billion mark is a tremendous achievement for ...

New perspectives: How COVID-19 has shifted sustainability priorities in the mobile sector

Monday 16 Nov 2020 | English | Global | Mobile Money | Report | Resource |

The COVID-19 pandemic has brought with it an unprecedented human and economic crisis, affecting all corners of the world. As governments have grappled with responding to the rapidly evolving crisis, the role and expectations on private ...

Initiatives Taken by JazzCash to Reach Out to Females

Tuesday 3 Nov 2020 | Connected Women | East Asia and Pacific | Resource | Thrive APAC Shorts | Video |

Explore the initiatives taken by JazzCash to reach out to females.

Driving Digital Financial Inclusion through Female Agents

Tuesday 3 Nov 2020 | Connected Women | East Asia and Pacific | Gender | Resource | Thrive APAC Shorts | Video |

Brad Jones from Wave Money discusses driving digital financial inclusion through female agents.

Vodafone Sakhi: Voices of Impact from India

Tuesday 3 Nov 2020 | Connected Women | East Asia and Pacific | Resource | Thrive APAC Shorts | Video |

Hear how Vodafone Sakhi's features are helping women in India.

Empowering Women Through Mobile: Story from India

Tuesday 3 Nov 2020 | Connected Women | East Asia and Pacific | Gender | Life stories | Resource | Thrive APAC Shorts | Video |

Learn how mobile is empowering women in India.

Opening the Doors to Digital Innovation and Inclusion for People with Disabilities

Tuesday 3 Nov 2020 | Assistive Tech | East Asia and Pacific | Presentation | Resource | Thrive APAC Sessions | Video |

The current COVID19 pandemic response has disrupted and changed the ways in which societies operate. Yet people with disabilities, who may be particularly vulnerable in such disruptive times, are likely to be further isolated due to the inaccessibility ...

Digital Opportunities for MNOs: A Discussion with Jazz Pakistan

Tuesday 3 Nov 2020 | AgriTech | Resource | Thrive APAC Shorts | Video |

Watch our discussion with Jazz Pakistan about the potential digital opportunities for MNOs.

Driving Affordable Smart Farming through Partnerships

Tuesday 3 Nov 2020 | AgriTech | East Asia and Pacific | Resource | Thrive APAC Shorts | Video |

Learn more about driving affordable smart farming through partnerships.

Building Inclusive and Sustainable Cities through Digital Solutions

Thursday 5 Nov 2020 | East Asia and Pacific | Mobile for Development Utilities | Presentation | Resource | Sanitation | Thrive APAC Sessions | Video | Water |

This session featured a range of different kinds of actors to discuss the opportunities and barriers for implementing digital solutions at scale. The session highlighted examples of how digital solutions are seeking to make energy, water, waste ...

The Value of Open APIs to Grow the Mobile Money Ecosystem

Tuesday 3 Nov 2020 | Building the financial ecosystem | East Asia and Pacific | Mobile Money | Presentation | Resource | Thrive APAC Sessions | Video |

Mobile money continues to grow across Asia Pacific, having surpassed 473 million accounts in 2019. Ecosystem development remains a top priority for mobile money providers in the region. By providing easily accessible APIs, providers can enable seamless ...

Digitising Rural Asia: Transforming Agriculture with Agritech

Tuesday 3 Nov 2020 | AgriTech | Presentation | Resource | Thrive APAC Sessions | Video |

We explored the opportunity to digitise the agricultural last mile in APAC. This session brought together regional practitioners and experts to discuss digital agriculture projects that bring efficiencies to farmers and agribusiness in the agricultural ...

The state of mobile money in Asia

Tuesday 3 Nov 2020 | Building the financial ecosystem | English | Interoperability | Mobile Money | Resource | State of the industry and trends | Thrive APAC Shorts | Video |

Explore the state of the mobile money industry in Asia.

GSMA Ecosystem Accelerator Innovation Fund: Insights from our Asia Pacific start-ups

Tuesday 3 Nov 2020 | East Asia and Pacific | Ecosystem Accelerator | English | Innovation fund and grants | Partnership engagement | South Asia | Video |

The GSMA Ecosystem Accelerator Innovation Fund has provided three rounds of funding to 34 start-ups across Africa and Asia Pacific. Their work covers multiple sectors, including HealthTech, CivicTech, EdTech and more and has delivered ...

Digital Literacy Training Guide

Monday 2 Nov 2020 | English | Global | Mobile for Humanitarian Innovation | Resource | Toolkit | Uganda |

The purpose of this guide is to prepare mobile money agents and digital literacy change agents to educate people in their communities about the benefits of mobile money services and how to use them.

Artificial Intelligence and Start-Ups in Low- and Middle-Income Countries: Progress, Promises and Perils

Friday 30 Oct 2020 | Central Insights | East Asia and Pacific | English | Mobile for Development | Report | Resource | South Asia | Sub-Saharan Africa |

This study examines the current use of AI in low- and middle-income countries (LMICs) across Sub-Saharan Africa, North Africa and South and Southeast Asia. The report mapped a sample of 450 start-ups by sector in alignment with the UN Sustainable ...

Connected Society: Delivering digital inclusion for all

Thursday 29 Oct 2020 | Connected Society | Global | Resource |

The GSMA Connected Society programme works with the mobile industry and key stakeholders to increase access to and adoption of mobile internet, focusing on underserved population groups in low and middle-income countries. The unconnected population is ...

Webinar on demand:
Education For All During COVID-19 and the Promise of EdTech

Tuesday 27 Oct 2020 | Central Insights | Mobile for Development | Resource | Video | Webinar |

COVID-19 has exacerbated an already existing education crisis, where 260 million children and youth globally were unable to attend school before the pandemic. Nations worldwide have endeavoured to set up new education models that could augment ...

Introducing Digital Agriculture Maps: The state of the sector in 2020

Thursday 22 Oct 2020 | AgriTech | Blog | Case studies | English | Global | Global and regional studies | Mobile for Development | Resource | State of the industry and trends | Video |

In this video blog, Daniele Tricarico of the GSMA AgriTech programme presents

Using technology to build resilient health systems in a COVID-19 world

Thursday 1 Oct 2020 | Resource | Thrive Africa Shorts | Video |

In this video, we discuss the important topic of digital technology in building resilient health systems in a COVID-19 world and showcase one of our Ecosystem Accelerator grantees called Kea Medicals, a start-up in the digital health space in Benin.

Erwan Gelebart, CEO, JazzCash

Friday 16 Oct 2020 | Accelerating Digital and Financial Inclusion | Building the financial ecosystem | Connected Women | English | Financial inclusion for women | Gender | Pakistan | South Asia | Video |

JazzCash initiatives to drive financial inclusion for women: In this interview we hear from Erwan Gelebart, CEO of JazzCash, who tells us why reaching out to women customers is so important. He also discusses how ...

Why are 3.4 billion people still offline?

Thursday 8 Oct 2020 | Connected Society | Resource | Thrive Africa Shorts | Video |

Across the world, four billion people remain offline. Of these, the vast majority – 3.4 billion people – already have access to mobile broadband. Most of the people who are covered but who are not using the internet are in Asia, while ...

Webinar on demand:
Beyond one billion: Exploring the state of mobile money in Africa

Wednesday 14 Oct 2020 | Building the financial ecosystem | English | Financial inclusion for women | Gender | Interoperability | Mobile Money | Policy and regulation | Research | Resource | State of the industry and trends | Webinar |

As part of Financial Inclusion Week, we hosted a webinar to deep dive into Africa’s core mobile money trends over the past year. Watch now to hear the team behind the State of the Industry Report on Mobile Money 2019 uncover the key findings.

Mobile money in the time of a crisis: Interview with the World Food Programme

Wednesday 14 Oct 2020 | Building the financial ecosystem | English | Global | Mobile for Humanitarian Innovation | Mobile Money | Resource | Video |

As part of the Mobile Money Leadership Forum at GSMA Thrive Africa, we asked Enrica Porcari, Chief Information Officer at the World Food Programme, for her perspectives on the unique role of mobile money in humanitarian contexts during a crisis.

Mobile money in the time of a crisis: Interviews with Orange Money Senegal and Irembo

Wednesday 14 Oct 2020 | Building the financial ecosystem | English | Mobile Money | Resource | Rwanda | Senegal | Sub-Saharan Africa | Video |

As part of the Mobile Money Leadership Forum at GSMA Thrive Africa, we spoke to Ramatoulaye A. Diallo, CEO of Orange Mobile Financial Services Senegal and Faith Keza, CEO of Irembo, about the unique role of mobile money during the COVID-19 crisis.

Interviews with MTN Group, KaiOs, GoPay and the Bill & Melinda Gates Foundation

Tuesday 13 Oct 2020 | Building the financial ecosystem | English | Global | Mobile Money | Resource | Thrive Africa Shorts | Video |

Interviews with MTN Group, KaiOs, GoPay and the Bill & Melinda Gates Foundation on the transformative potential of technological innovation, particularly during the COVID-19 pandemic.

Digital Utility Solutions for the Urban Poor

Wednesday 30 Sep 2020 | Mobile for Development Utilities | Presentation | Resource | Thrive Africa Side Sessions | Video |

Africa and Asia are urbanising at an unprecedentedly rapid rate accounting for 90 per cent of the world’s urban population growth. The impact of this will be greatest on the urban poor, as the municipal services that are already under pressure are ....

Humanitarian Innovation in Africa: Focus on Resilience to Climate Change

Tuesday 29 Sep 2020 | Mobile for Humanitarian Innovation | Presentation | Resource | Thrive Africa Side Sessions | Video |

Digital technology has the power to help improve the food security and climate change resilience of rural communities. With a spotlight on our Innovation Fund grantees and Strategic Partnerships projects, we demonstrated how and why this topic ...

Co-creating for Accessibility: Inclusive Methodologies for Humanitarian Contexts

Tuesday 29 Sep 2020 | Mobile for Humanitarian Innovation | Presentation | Resource | Thrive Africa Side Sessions | Video |

This session introduced participants to human centred design principles and present research findings from recent research conducted in Nairobi. The goal was to both give practitioners the tools to inclusively engage end users in the design ...

The Future of Pay-as-you-go Partnerships

Thursday 1 Oct 2020 | Mobile for Development Utilities | Presentation | Resource | Thrive Africa Side Sessions | Video |

The mobile industry and pay-as-you-go (PAYG) solar companies are natural allies. Recent GSMA research demonstrates that mobile operators gain significant commercial value through these partnerships while enabling them to become a central part of their ...

Empowering Women and Girls: Understanding and Addressing the Gender Gap in Official Identification

Wednesday 30 Sep 2020 | Digital Identity | Presentation | Resource | Thrive Africa Side Sessions | Video |

The coronavirus pandemic and remote identity-verification challenges have highlighted how a lack of Digital Identity is having a detrimental impact on the ability of vulnerable populations to access life-enhancing mobile services in their own name.

The Humanitarian Connectivity Charter: Partnerships in Crisis

Wednesday 30 Sep 2020 | Mobile for Humanitarian Innovation | Presentation | Resource | Thrive Africa Side Sessions | Video |

This session shared lessons from Humanitarian Connectivity Charter signatories on how they’ve successfully partnered with humanitarians to provide support during times of crisis.

Breaking Down the Barriers for People with Disabilities through Innovation in Africa

Wednesday 30 Sep 2020 | Assistive Tech | Presentation | Resource | Thrive Africa Side Sessions | Video |

During this interactive session, hosted by GSMA’s Assistive Tech team, we shared insights on the mobile disability gap, including findings from our gender and disability research, and lessons learnt from the innovation landscape.

Using Mobile Big Data Analytics to Combat Global Challenges including COVID-19

Wednesday 30 Sep 2020 | Presentation | Resource | Thrive Africa Side Sessions | Video |

With the COVID-19 pandemic spreading across the globe, governments seek innovative and dynamic solutions to make the right decisions at the right time, both to save lives and minimise the long-term impact on the economy. Beyond providing connectivity ...

Digital Protection in the Design and Delivery of Digital Humanitarian Assistance

Wednesday 30 Sep 2020 | Mobile for Humanitarian Innovation | Presentation | Resource | Thrive Africa Side Sessions | Video |

As the number of vulnerable populations that require humanitarian assistance rises, in both protracted conditions and sudden onset emergencies like COVID-19, there is a need to ensure that mobile and digital solutions do not exacerbate existing ...

Reaching Women at Scale to Accelerate Digital and Financial Inclusion

Wednesday 30 Sep 2020 | Connected Women | Presentation | Resource | Thrive Africa Side Sessions | Video |

This year marks 10 years since the launch of the GSMA Connected Women Programme. Learn more about how to realise the significant commercial and social opportunity of greater digital and financial inclusion for women in Africa, and hear from our mobile ...

Africa’s Transition to Green Energy for Off-Grid Mobile Base Stations

Tuesday 29 Sep 2020 | CleanTech | Presentation | Resource | Thrive Africa Side Sessions | Video |

During this session, hosted by GSMA’s CleanTech team, we will present insights from recently conducted research in green energy and highlight opportunities for the mobile industry to support the transition to more sustainable and circular business models.

Accelerate Africa Pitching Session: Unlocking Sustainability for Start-ups in Africa

Tuesday 29 Sep 2020 | Ecosystem Accelerator | Presentation | Resource | Thrive Africa Side Sessions | Video |

Accelerate Africa Pitching Competition is the start-up competition of Thrive Africa 2020. Focused on unlocking sustainability and innovative solutions from African start-ups. This exciting session included carefully pre-selected start-ups who ...

Transforming Agriculture in Africa: Digital Innovations in Action

Tuesday 29 Sep 2020 | AgriTech | Presentation | Resource | Thrive Africa Side Sessions | Video |

We explored the exciting trends in the digitisation of Africa’s agriculture sector. This session brought together regional AgriTech practitioners and experts who showcased and discussed digital agriculture projects, from climate smart advisories to ...

Accelerating Digital Inclusion

Tuesday 29 Sep 2020 | Connected Society | Presentation | Resource | Thrive Africa Side Sessions | Video |

This interactive session discussed the state of mobile connectivity, together with key barriers and opportunities for accelerating digital inclusion in Africa. We shared our latest data and insights on mobile internet coverage and adoption in Africa ...

Mobile Money Leadership Forum: Building a Resilient Future Through Mobile Money

Thursday 1 Oct 2020 | Presentation | Resource | Thrive Africa Main Stage | Video |

Over the past year, the growth of the mobile money industry has been unprecedented, reaching over one billion mobile money accounts around the world. Sub-Saharan Africa remains the enduring epicentre of mobile money, adding over 50 million new ...

One People One Purpose

Wednesday 30 Sep 2020 | Presentation | Resource | Thrive Africa Main Stage | Video |

Mobile technology is a key tool to protect our planet and empower people across the globe on our path to achieve the UN Sustainable Development Goals. This theme explored how both public and private sectors collaborate with mobile to serve climate ...

Accelerate Africa

Tuesday 29 Sep 2020 | Presentation | Resource | Thrive Africa Main Stage | Video |

African start-ups raised $2.02 billion in funding in 2019, a 74 per cent year on year growth (Partech). Ecosystem acceleration is key to strengthening the entrepreneurship in Africa and holds the answer to mass youth job creation.

Vodafone Ghana: Driving digital inclusion of people with disabilities

Thursday 8 Oct 2020 | Assistive Tech | Resource | Thrive Africa Shorts | Video |

Naa Andrews from Vodafone Ghana discusses promoting digital inclusion for all and their Super Care product for people with hearing and speech impairments.

Boosting climate resilience for smallholder farmers in the face of growing climate challenges

Thursday 8 Oct 2020 | AgriTech | Resource | Thrive Africa Shorts | Video |

Climate change continues to stress the global food system with increased climate variability and extremes in temperature and rainfall. As shifting seasonal patterns make climate risks less predictable, and the increased intensity of ...

Changing the agri-investment landscape in Africa

Thursday 8 Oct 2020 | AgriTech | Resource | Thrive Africa Shorts | Video |

Despite the increased availability of investor capital supporting start-ups in Sub-Saharan Africa, funding remains a major challenge for the agritech sector. In 2019, African agritech start-ups only raised around 4 per cent of all the ...

Building resilience in agricultural value chains in the COVID-19 era

Thursday 8 Oct 2020 | AgriTech | Resource | Thrive Africa Shorts | Video |

Disruptions to demand and distribution in food and input supply chains caused by the Covid-19 pandemic has exacerbated existing systemic challenges faced by all actors in agricultural value chains. Agribusinesses are adapting existing ...

Digital dividends in natural resource management: Why is digital technology vital to conservation in African Parks?

Thursday 8 Oct 2020 | CleanTech | Resource | Thrive Africa Shorts | Video |

Learn how organisations like African Parks are using digital technology to restore ecosystems and fight climate change.

The future of mobility for the visually impaired

Thursday 8 Oct 2020 | Assistive Tech | Resource | Thrive Africa Shorts | Video |

Brian Mwenda from HopeTech+ discusses alternatives to the white cane and improving mobility for the visually impaired through Sixth Sense; a hand-held assistive tech device that aids walking and enables freedom and independence.

GSMA Ecosystem Accelerator Innovation Fund: Insights from our African start-ups

Thursday 8 Oct 2020 | Ecosystem Accelerator | Resource | Thrive Africa Shorts | Video |

The GSMA Ecosystem Accelerator Innovation Fund has provided three rounds of funding to 34 start-ups across Africa and Asia Pacific. Their work covers multiple sectors, including HealthTech, CivicTech, EdTech and more and has delivered ...

The transformational role of mobile for the water sector

Thursday 8 Oct 2020 | Mobile for Development Utilities | Resource | Thrive Africa Shorts | Video | Water |

The Mobile for Development Utilities programme has been supporting innovation to improve utility services across Asia and Africa for the last seven years. We’d like to share with you some of the work, impact and achievements that our ...

The transformational role of mobile for the energy sector

Thursday 8 Oct 2020 | Mobile for Development Utilities | Resource | Thrive Africa Shorts | Video |

The Mobile for Development Utilities programme has been supporting innovation to improve utility services across Asia and Africa for the last seven years. We’d like to share with you some of the work, impact and achievements that our ...

Accelerating digital inclusion for people experiencing homelessness

Friday 27 Mar 2020 | Case studies | Case study | Digital Equity | English | Gender | Mobile access and use | Partnership engagement | Research | USA | Video |

Our latest research aims to better understand the potential impact of mobile as a solution for increasing digital inclusion for one of the most underserved groups in high GDP contexts - people experiencing homelessness. To achieve ...

The State of Mobile Internet Connectivity in Sub-Saharan Africa

Wednesday 7 Oct 2020 | Connected Society | English | Mobile access and use | Presentation | Report | Research | Resource | Sub-Saharan Africa | Thrive Africa Shorts |

In this video, Anne Delaporte, Senior Insights Manager of Connected Society, and Federico Agnoletto, Senior Economist of GSMA Intelligence, present the key findings of the

A Discussion with Android on Enhancing Digital Skills in Africa

Wednesday 7 Oct 2020 | Connected Society | Digital literacy | English | Presentation | Resource | Sub-Saharan Africa | Thrive Africa Shorts | Video |

In this video we hear from Jonathan Bordage, Market Engagement Manager of Connected Society as he talks about the key barriers to mobile internet adoption and explains how the GSMA Mobile Internet Skills Training Toolkit (MISTT) helps ...

Mobile Gender Gap 2020 – Africa in Focus

Friday 2 Oct 2020 | Connected Women | English | Financial inclusion for women | Gender | Mobile internet for women | Resource | Sub-Saharan Africa | Thrive Africa Shorts | Video |

The Mobile Gender Gap Report 2020 examines how the mobile gender gap is changing quickly in low- and middle-income countries, revealing how the main factors preventing women’s equal mobile ...

Jacqueline Ikwabe, Business Development Manager, Financial Services, Vodacom Tanzania

Friday 2 Oct 2020 | Accelerating Digital and Financial Inclusion | Building the financial ecosystem | Connected Women | English | Financial inclusion for women | Gender | Sub-Saharan Africa | Tanzania | Thrive Africa Shorts | Video |

M-Koba: Innovating to Digitise Group Savings in Tanzania: The GSMA Connected Women team met with Jacqueline Ikwabe, Business Development Manager, Financial Services of Vodacom Tanzania, who shares why financial ...

Digital Agriculture Maps

Tuesday 29 Sep 2020 | AgriTech | Building the financial ecosystem | East Asia and Pacific | Global | Global and regional studies | Latin America & the Caribbean | Partnership engagement | Report | Resource | South Asia | State of the industry and trends | Sub-Saharan Africa |

This report on the key trends in digital agriculture, produced in collaboration with IDH Farmfit, offers a snapshot into the digital agriculture landscape in Low and Middle-Income Countries (LMICs).

Digitalising person-to-government payments

Thursday 1 Oct 2020 | Building the financial ecosystem | English | Global | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Report | Research | Resource |

Mobile technology plays a key role in the digital transformation of governments, enabling efficient delivery of government services and improved access for citizens and businesses. Digitalisation makes government services and payments ...

Education For All in the Time of COVID-19: How EdTech can be Part of the Solution

Tuesday 29 Sep 2020 | Central Insights | Report |

COVID-19 has magnified an education crisis in low- and middle-income countries (LMICs). This exacerbates the existing challenges in the education system that suffers from infrastructure barriers, low ...

Exploring the state of mobile money in Africa

Tuesday 29 Sep 2020 | Building the financial ecosystem | Interoperability | Resource | State of the industry and trends | Video |

A regional Africa-cut of the State of the Industry Report on Mobile Money 2019, showcasing the highlights from the mobile money industry across Africa.

Benin’s Digital Health ID

Tuesday 29 Sep 2020 | Benin | Case studies | Case study | Digital Identity | English | Mobile access and use | Mobile health | Regulation | Resource | Sub-Saharan Africa |

A digital health ID is a form of identity stored on a mobile phone used specifically to access health services and medical records. It is a means to improve the quality of healthcare, expand patient access to ...

Renewable Energy for Mobile Towers: Opportunities for low- and middle-income countries

Monday 28 Sep 2020 | CleanTech | East Asia and Pacific | Energy | Research | South Asia | Sub-Saharan Africa |

In this report, we examine the scale of the off-grid and bad-grid challenge in LMICs, and evaluate how the renewable energy landscape has changed.

The State of Mobile Internet Connectivity Report 2020

Tuesday 22 Sep 2020 | Connected Society | English | Global | Report | Research | Resource | State of the industry and trends |

Almost half of the world’s population are now using mobile internet. This Connected Society flagship report provides a comprehensive overview of the trends in global connectivity to inform progress towards closing the coverage and usage gaps.

Mobile for Humanitarian Innovation Podcast – Episode 9:
Adopting New Technologies

Wednesday 9 Sep 2020 | Mobile for Humanitarian Innovation | Podcasts | Video |

In Episode 9, Jaki Mebur (Market Engagement Manager at GSMA), Hamse Koshin (MEAL Specialist at Care International Somalia and Somaliland) and Ali Bosir (Head of Business Development at Telesom Somaliland) ...

Webinar on demand:
Beyond one billion: Exploring Asia’s mobile money landscape

Thursday 10 Sep 2020 | Building the financial ecosystem | East Asia and Pacific | Mobile Money | Research | South Asia | State of the industry and trends | Webinar |

Hear from the team behind the State of the Industry Report on Mobile Money 2019 to uncover the key findings of Asia’s mobile money landscape.

Videocast: The many paths to mobile money interoperability: Selecting the right model for your market

Thursday 6 Aug 2020 | Building the financial ecosystem | Global | Interoperability | Mobile for Development | Mobile Money | Research | Resource | Video |

A short videocast exploring the key findings and insights from the report 'There are many paths to mobile money interoperability: Selecting the right model for your market.'

QR Code Merchant Payments. A growth opportunity for mobile money providers

Thursday 1 Oct 2020 | Interoperability | Middle East and North Africa | Mobile access and use | Mobile for Development | Mobile Money | Programme | Report | Resource Type | Sub-Saharan Africa | Type |

QR code payments are enjoying significant but fragmented global growth, often competing with long-established payment methods, such as card payments. This report looks at some of the most successful schemes around the world and why they are successful.

Why is there a need for the GSMA Mobile Money API Specification? A comparison with other industry standards

Thursday 30 Jul 2020 | Building the financial ecosystem | English | Industry assets and standards | Mobile Money | Mobile Money Programme - filter |

This paper examines the different approaches mobile money providers could potentially use to deliver open APIs, and outlines the findings of analysis undertaken on the scope of the existing API standards and APIs, and how they compare with the GSMA API.

Mobile for Humanitarian Innovation Podcast – Episode 8:
Human-Centred Design

Thursday 30 Jul 2020 | Kenya | Mobile for Humanitarian Innovation | Podcasts | Resource | Video |

In Episode 8, Zoe Hamilton (Insights Manager at GSMA), Mark Kamau (Head User Experience Designer at BRCK) and Aline Alonso (Design Researcher at Butterfly Works) discuss methodologies for inclusivity in humanitarian assistance. Specifically, the panel disc

Opportunities for digital assistive technology innovations in Africa and Asia

Monday 27 Jul 2020 | Assistive Tech | Innovation fund and grants | Middle East and North Africa | Report | South Asia | Sub-Saharan Africa |

Digital assistive technologies (ATs), particularly mobile-based ATs, have the potential to be a valuable and cost-effective tool for persons with disabilities. To realise this opportunity there is a need for locally relevant digital ...

The digital lives of refugees and Kenyans with disabilities in Nairobi: A human-centred design approach to identifying mobile-enabled opportunities

Monday 27 Jul 2020 | Assistive Tech | English | Kenya | Mobile for Humanitarian Innovation | Refugee crisis | Report | Research | Sub-Saharan Africa |

This research focuses on disability, using human-centred design methods to better understand how refugees and Kenyans with visual and hearing impairments in Nairobi use mobile technology and potential opportunities that it could provide.

Human-centred design in humanitarian settings: Methodologies for inclusivity

Monday 27 Jul 2020 | English | Kenya | Mobile for Humanitarian Innovation | Refugee crisis | Report | Research | Sub-Saharan Africa |

This report documents the human-centred design process used in a project conducted in 2020 in Nairobi, Kenya.

GSMA Mobile Internet Skills Training Toolkit: A guide for training people in basic mobile internet skills

Monday 27 Jul 2020 | Connected Society | English | Global | Mobile Digital Skills Alliance | Resource |

The GSMA Mobile Internet Skills Training Toolkit (MISTT) uses a ‘train the trainer’ approach to teach people basic mobile internet skills. The MISTT consists of short lessons in PDF format that can be easily adapted to local needs and languages.

The GSMA Mobile Money API: Building seamless integrations

Friday 24 Jul 2020 | Building the financial ecosystem | English | Mobile for Development | Mobile Money | Resource | Video |

Hear from Bart-Jan Pors, Director of Inclusive Financial Technology, with the latest updates on the GSMA Mobile Money API, from the many benefits it brings, to our state-of-the-art developer tools, to how you ...

GSMA Connected Society: Life Stories from DRC and Bangladesh

Monday 20 Jul 2020 | Bangladesh | Connected Society | Democratic Republic of Congo | English | Life stories | Mobile access and use | Rural network coverage | South Asia | Sub-Saharan Africa | Video |

In this Connected Society Life Stories video we talk to locals in the Democratic Republic of the Congo and Bangladesh and learn how they have been empowered by mobile.

Webinar on demand:
Top 10 recommendations for reaching women with mobile across low- and middle-income countries

Thursday 16 Jul 2020 | Connected Women | English | Financial inclusion for women | Gender | Latin America & the Caribbean | Middle East and North Africa | Mobile access and use | Mobile internet for women | South Asia | Sub-Saharan Africa | Video | Webinar |

In this webinar, the lead author of Connected Women's flagship report, Reaching 50 Million Women with Mobile: A Practical Guide' shared the key insights of the report. Watch the recording to learn our top 10 recommendations for reaching women with mobile.

Financial inclusion for fishing communities through digital identity – Mobitel Sri Lanka

Friday 17 Jul 2020 | Building the financial ecosystem | Digital Identity | English | Mobile access and use | Partnership engagement | Video |

The Mobile for Development Digital Identity programme has been supporting digital identity innovations to improve lives across Asia and Africa. Here, we’d like to share a mobile digital identity use case, of enabling financial ...

Are the mobile industry and pay-as-you-go solar companies obvious allies?

Friday 17 Jul 2020 | Benin | Building the financial ecosystem | Democratic Republic of Congo | Energy | English | Mobile access and use | Mobile for Development Utilities | Partnership engagement | Video | Webinar |

The PAYG solar model has spread rapidly across developing countries as a means of delivering energy services. Our study has demonstrated that PAYG helps mobile operators achieve more value from subscribers that might have previously ...

The Digital Exclusion of Women with Disabilities: A Study of Seven Low- and Middle-Income Countries

Thursday 16 Jul 2020 | Assistive Tech | Bangladesh | Brazil | Connected Women | Gender | India | Kenya | Mexico | Mobile access and use | Pakistan | Report | Uganda |

Edit: This version of the report was revised and uploaded on 20 August 2020. Figure 2 has been corrected in the new version. The GSMA Assistive Tech programme continues to research the mobile disability gap, and the ...

Supporting the Growth of the Tech Start-Up Ecosystem in Uganda:
A Policy Outlook

Tuesday 14 Jul 2020 | Connected Society | English | Policy and regulation | Report | Sub-Saharan Africa | Uganda |

Mobile has superseded other communication methods to become the primary form of connectivity in Uganda. Across Uganda, start-ups are seizing the opportunity provided by mobile technology to offer fresh thinking and potential solutions ...

Fostering innovation in the Pacific – Seedstars, the GSMA and the Australian Government

Thursday 9 Jul 2020 | East Asia and Pacific | Ecosystem Accelerator | English | Innovation fund and grants | Mobile access and use | Partnership engagement | Video |

Seedstars, in partnership with the GSMA, supported by the Australian Government, ran three events in the Asia Pacific region. These were aimed at fostering innovation by bringing start-ups from Papua New Guinea, Fiji and Samoa ...

Partnering During Crisis: Executive summary and JazzCash Pakistan case study, in Urdu / بحرانوں کے دوران شراکت داری: مختصر خلاصہ اور جاز اور جاز کیش، پاکستان کیس سٹڈی

Tuesday 7 Jul 2020 | Case studies | Case study | Disaster response | Mobile for Humanitarian Innovation | Pakistan | South Asia |

بحرانوں کے دوران شراکت داری: مختصر خلاصہ اور جاز اور جاز کیش، پاکستان کیس سٹڈی

Webinar on demand:
Innovating During Crisis – COVID-19 and Digital Civic Services in Developing Countries

Thursday 2 Jul 2020 | Ecosystem Accelerator | English | Indonesia | Mobile for Development | Mobile health | Resource | Senegal | South Asia | Sub-Saharan Africa | Webinar |

In this live online panel discussion, we discussed the impact of COVID-19 on the CivicTech start-up portfolio within the GSMA Innovation Fund.

Celebrating the success and evolution of mobile operator and start-up collaboration for impact and scale

Wednesday 1 Jul 2020 | Ecosystem Accelerator | English | Innovation fund and grants | Mobile access and use | Partnership engagement | South Asia | Sub-Saharan Africa | Video |

The Ecosystem Accelerator programme was launched in early 2016 with the ambition of helping bridge the gap between start-ups and mobile operators, demonstrating that – with the right level of support – innovation can help address local ...

Mobile Money: Driving formalisation and building the resilience of MSMEs

Thursday 25 Jun 2020 | Building the financial ecosystem | English | Global | Global and regional studies | Mobile Money | Mobile Money Programme - filter | Report | Resource |

Explore how mobile money can help informal MSMEs access financial services and overcome some of the barriers to entering the formal economy and, in turn, boost productivity, job creation and economic growth.

Celebrating the success and evolution of digital utility services

Wednesday 24 Jun 2020 | Energy | English | Innovation fund and grants | Mobile access and use | Mobile for Development Utilities | Partnership engagement | Sanitation | South Asia | Sub-Saharan Africa | Video | Water |

The Mobile for Development Utilities programme has been supporting innovation to improve utility services across Asia and Africa for the last seven years. We’d like to share with you the impact that the start-ups of the Mobile for ...

Partnering During Crisis: Executive summary and Jawwal/Paltel Group case study, in Arabic / الشراكة أثناء الأزمات: ملخّص تنفيذي و مجموعة جوّال/بالتل , فلسطين دراسة الحالة

Tuesday 23 Jun 2020 | Arabic | Case studies | Case study | Disaster response | Middle East and North Africa | Mobile for Humanitarian Innovation | Palestine | Refugee crisis | Resource |

الشراكة أثناء الأزمات: ملخّص تنفيذي و مجموعة جوّال/بالتل , فلسطين دراسة الحالة

Innovating During Crisis: COVID-19 and Digital Education in Developing Countries

Thursday 11 Jun 2020 | Cote d'Ivoire | Ecosystem Accelerator | English | Indonesia | Innovation fund and grants | Mobile access and use | Nigeria | Partnership engagement | South Asia | Sub-Saharan Africa | Video | Webinar |

COVID-19 has closed schools for millions of students worldwide, and the pandemic disproportionately threatens developing countries - not only as a health crisis but also as a devastating social and economic crisis. The UN recently ...

Webinar on demand:
Digital Health – Building resilient health systems in a COVID-19 world

Tuesday 23 Jun 2020 | Mobile for Development | Video | Webinar |

In late 2019, the first COVID-19 outbreak appeared in Wuhan, China. Since then, COVID-19 has had severe health and economic consequences and exposed the fragility of global health systems. The ubiquity of Digital Health in the response to COVID-19 has quic

The causes and consequences of mobile money taxation: An examination of mobile money transaction taxes in sub-Saharan Africa

Thursday 18 Jun 2020 | Building the financial ecosystem | English | Global and regional studies | Mobile Money | Mobile Money Programme - filter | Policy and regulation | Report | Research | Resource | Sub-Saharan Africa |

A fresh look at the subject of mobile money taxation in sub-Saharan Africa, through the lens of taxation and development. We look at what the motivating forces are for these taxes and identify some of the unintended consequences.

GSMA Innovation Fund for Rural Connectivity – An Interview with the CEO of MTN Uganda

Monday 15 Jun 2020 | Connected Society | English | Rural network coverage | Sub-Saharan Africa | Uganda | Video |

The GSMA Connected Society programme spoke with Wim Vanhelleputte, CEO of MTN Uganda, about the GSMA Innovation Fund for Rural Connectivity. Wim ...

Tracking the journey towards mobile money interoperability: Emerging evidence from six markets: Tanzania, Pakistan, Madagascar, Ghana, Jordan and Uganda

Friday 12 Jun 2020 | Building the financial ecosystem | Case studies | Case study | English | Global | Global and regional studies | Interoperability | Mobile Money | Mobile Money Programme - filter | Report | Research | Resource |

This report features the interoperability journeys and lessons of six countries: Tanzania, Pakistan, Madagascar, Ghana, Jordan and Uganda.

Webinar on demand: Beyond one billion: Exploring the state of the mobile money industry

Friday 12 Jun 2020 | Building the financial ecosystem | English | Global | Interoperability | Mobile Money | Policy and regulation | Research | Resource | State of the industry and trends | Webinar |

Hear from the author of the State of the Industry Report on Mobile Money 2019 and understand the key trends and insights beyond the data.

Many paths to mobile money interoperability: Selecting the right technical model for your market

Friday 12 Jun 2020 | Building the financial ecosystem | English | Global | Global and regional studies | Interoperability | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme - filter | Report | Resource |

This report presents four technical models for interoperability in mobile money markets and includes a framework for selecting the right one.

Partnering During Crisis: Executive summary and Vodacom Mozambique case study, in Portuguese / Parceria Durante uma Crise: Sumário executivo e Vodacom, Moçambique estudo de caso

Wednesday 10 Jun 2020 | Case study | Global | Mobile for Humanitarian Innovation | Mozambique | Portuguese | Resource | Sub-Saharan Africa |

Parceria Durante uma Crise: Sumário executivo e Vodacom, Moçambique estudo de caso

Digital Health:
A health system strengthening tool for developing countries

Monday 8 Jun 2020 | Central Insights | Report |

Digital solutions have proven to be excellent tools to address systemic challenges, particularly by enabling communication within and between various parts of the healthcare value chain. Our research highlights tangible examples of digital health and digit

(Videocast) Mobile money API industry report: Towards seamless integrations

Tuesday 2 Jun 2020 | Building the financial ecosystem | English | Global | Industry assets and standards | Mobile for Development | Mobile Money | Mobile Money Programme - filter | Research | Resource | Video |

The seamless integration of third-parties with mobile money platforms is a key catalyst to achieving wider access to critical products by the underserved. Third-parties’ ability to integrate with mobile money platforms is also a first ...

MTN MoMo Pay Merchant Payments: Expanding Female Mobile Money Usage in Ghana

Friday 29 May 2020 | Case studies | Case study | Connected Women | English | Financial inclusion for women | Gender | Ghana | Research | Sub-Saharan Africa |

In Ghana, mobile money has opened access to financial services for millions of people for the first time, strengthening the payment ecosystem and deepening financial inclusion. To encourage the digitisation of merchant payments in ...

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