Category Archives: Retail

Secondary Ticketing Industry – an Appetite for Disruption?

March 30, 2017

Live entertainment ticketing has to come into the digital age. The live music, sports and entertainment industries are going through somewhat of a Golden Age today, fuelled by the hunger of a majority of millennials who prefer to spend more …

From destination to conversation: How mobile is changing commerce in our phono sapien world

October 17, 2016

In 2016 we live in a mobile-first world, populated by what The Economist termed a new species of “phono sapiens”. We are glued to our mobile devices most of the time, and use these portable super-computers for so many sophisticated …

China Unicom’s Wo-Wallet helps enable a ‘world where mobile unlocks a diversity of services’

March 24, 2016

At a recent mobile payments seminar, a leading expert argued that the recent launch of several high profile payment solutions in the Occident should not draw our attention away from innovative and successful services elsewhere. One of the most advanced …

Digital Commerce Highlights at Mobile World Congress 2016

March 17, 2016

A Global Showcase of Innovative Technologies in Digital Commerce Mobile World Congress surpassed 100,000 visitors for the first time in the events history demonstrating the growth of the mobile technology sector. This year’s event showcased new and innovative technologies across …

Next generation retail showcased inside the GSMA Innovation City

February 22, 2016

From virtual shopping to identity checking, Innovation City is hosting the very latest in immersive payment and retail experiences. If Mobile is the one of the main driving forces behind the rapid evolution of retail, then the GSMA Innovation City …

Transforming retail experiences: Digital Commerce at Mobile World Congress 2016

February 11, 2016

Digital Commerce have an exceptional line up of seminars, interactive demos, VR experiences, tours and conferences session for you to enjoy at this year’s MWC. World leading seminars Amongst Digital Commerce’s key attractions at MWC 2016 are seminars on The …

How Etisalat is using Mobile Connect and Virtual Mall to set a new standard in digital commerce

January 8, 2016

George Held, Vice President, Etisalat A little while ago, I explained how data is fundamentally changing the nature of commerce by reintroducing a personalised consumer experience. In so doing, I demonstrated a number of ways in which operators can use …

How is the power of mobile transforming the customer journey?

October 8, 2015

Mobile is greatly enhancing the customer journey in many new and interesting ways – further cooperation in the ecosystem will help realise its vast potential. Over the last decade, commerce has transformed well beyond the traditional trade and exchange typical …

The market is ready for mobile couponing but how could it work?

August 7, 2015

Although in its early stages, digital couponing has already shown itself to be a highly effective instrument for businesses in increasing customer loyalty. Digital coupons can be easily tailored, obtained and stored – enlivening the commercial experience and giving the …

Five mobile technologies merchants should know about

August 5, 2015

The in-store customer experience can be enriched by the use of mobile technologies to engage, attract and interact with new and existing customers. Mobile technologies cut across each stage of the customer retail journey, from helping to organise travel to …

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