Resources and Information

In this section you can find additional information and documentation relating to the GSMA’s work in digital commerce.  Please choose the relevant link to the type of information you are looking for.

Browse Digital Commerce resources by project and resource type.

Enabling a New Generation of Digital Services: A Case Study of China Telecom’s Wallet

July 5, 2016

Mobile Wallet \ Payment

As the Chinese population becomes increasingly connected, the power of mobile is being used to create a new generation of rich and convenient digital services. China Telecom provides an answer to the growing demand for fast, secure mobile payments in …

Mobile Commerce NFC Coupons and Loyalty Acceptance – Technical Proposal Version 1.1

May 23, 2016


This technical proposal follows on from the “Mobile Commerce in Retail: Loyalty and Couponing” white paper from the GSMA Mobile network operators (MNOs) in a national market can work together to develop a consistent approach to loyalty and couponing. A …

Joint Position Paper on Interoperability of NFC Mobile Devices

March 24, 2016

Digital Commerce \ Technical, Specifications & Testing \ Transport

About nine months ago, the NFC Forum, GSMA, CEN TC278 WG3 and stakeholders of the global Public Transport Industry announced an alliance that targets interoperability between the NFC mobile devices’ contactless interface and globally relevant Public transport readers and media. …

Digital Commerce Highlights at Mobile World Congress 2016

March 17, 2016

Digital Commerce \ Blog page \ Payment \ Blog page \ Blog page

A Global Showcase of Innovative Technologies in Digital Commerce Mobile World Congress surpassed 100,000 visitors for the first time in the events history demonstrating the growth of the mobile technology sector. This year’s event showcased new and innovative technologies across …

GSMA SIM-Based Tokenisation Service Solution Brief Version 1.0

December 3, 2015

Digital Commerce \ Payment \ Technical, Specifications & Testing

As payment moves to mobile devices, the payment ecosystem is evolving to support multiple payment form factors that provide convenience and control, as well as improved protection against counterfeiting and account misuse. Developers of mobile payment solutions have been aiming …

A Global Study in Transport: How Mobile Technology is Enhancing the Passenger Experience

November 6, 2015

Digital Commerce \ Transport

Case Studies

This paper explores how mobile technologies and services are helping transport operators to both contain costs and improve the passenger experience. It provides a factual overview of mobile transport deployments in various markets round the world and related analytical insights …

China Unicom: Delivering mobile couponing and loyalty services to the Chinese market/ 中国联通:为中国市场提供移动优惠及忠实度服务。

Digital Commerce \ Retail

Case Studies

The rise in the popularity of the internet as an alternative shopping channel is transforming retail in China. There is a shift in purchasing preferences from offline to online and a growing demand by consumers to shop on their mobile …

Orange France: Delivering Digital Commerce in Retail to Enhance the Customer Journey

Digital Commerce \ Retail

Case Studies

This case study focuses on the in-store and transacting stages of the customer journey, and looks at how a French mobile operator, Orange, implemented their solutions in the French market to provide retailers and merchants with support in refining and …

GSMA Financial Services Workshop – July 2015

July 24, 2015

Speaker Presentations

Payments experts joined the GSMA and Consult Hyperion for an informal workshop in the GSMA London HQ on 23 July. Attendees at the two-hour session discussed the latest paper The New Mobile Payment Landscape, particularly the latest developments in mobile …

MWC Shanghai 2015 Recap

July 23, 2015

Blog page \ Speaker Presentations

Digital Commerce Summit: Industry experts discuss ‘biggest opportunity since plastic cards’ Rapid growth of digital commerce in Asia Pacific Experts confident mobile will be at the heart of future commerce Secure and user-friendly Identity solutions key to growth Leading figures …

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