If you need further assistance, please contact membership team.
I have queries about Member Gateway (formerly Infocentre2).
Please see the Member Gateway section here.
How do I become a member of the GSMA?
How much is the GSMA Membership fee?
You can find up-to-date membership contribution information here.
How long does it take our Membership application to be processed?
Our membership team will be in touch with you once we receive your application. The whole process would normally take between 2-4 weeks.
How do I control the emails I receive from GSMA?
You can control the emails you receive by visiting the GSMA preference centre. Here you can manage your email preferences, update your contact details or unsubscribe from individual or all GSMA communications.
What will happen if I do not pay in time?
Your Member Gateway account will initially be suspended and then discontinued as a GSMA Member if there is non-payment of Membership fees, which will remove all GSMA Member benefits and you will have to re-join as a new Member if you wish to continue your GSMA Membership.
How do I renew my Membership?
The GSMA Membership year runs from 1 April to 31 March the following year. All GSMA members will have their membership automatically renewed on the commencement of a new membership year unless notice to cancel the membership is received at least four weeks prior.
Where can I find a list of all GSMA Members?
You can find a breakdown of our members organisation from the Member Directory here.
How can I contact other GSMA Members?
As a GSMA member, you can search for other contacts at member organisations with your Member Gateway account, through the ‘Member Directory’ function.
What do the GSMA Member benefits include?
You can find a list of member benefits here.