Digital Utilities Insights

Digital Utilities Insights

Our work strives to enable access to affordable, reliable, safe, and sustainable urban utility services for low-income populations through digital solutions and innovative partnerships. To fulfil this mission and to disseminate actionable information to the wider ecosystem, we conduct a variety of research and publish all of our insights for your use. We’ve gathered our most significant learnings here to ensure that you have access to the information you need.

Digital Utilities Innovation Fund Grantees


Grantee Portfolio

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African Solar Designs

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African Water Enterprises

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CityTaps

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Development Workshop Angola

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Drinkwell

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Easypaisa

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EcoEnergy

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Électricité de Madagascar

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Electric Vine Industries

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Emergence BioEnergy Inc.

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Fenix International

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Gham Power

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Kampala Capital City Authority

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Kamworks

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KopaGas

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Loowatt

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Lumos

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Mobisol

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NextDrop

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PEG Ghana

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Portland State University

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Safe Water Network

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Sanergy

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SunCulture

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Svadha

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Uduma

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Wonderkid

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Cross-vertical Flagship Insights

Innovative Data for Urban Planning: The Opportunities and Challenges of Public-Private Data Partnerships

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Celebrating the success and evolution of digital utility services

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Digital Solutions for the Urban Poor

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The GSMA Instant Payment Notification (IPN) Hub: Impact and insights from inception to industry transition

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Intelligent Utilities for All

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Achieving SDGs 6 and 7: The promise and impact of mobile

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Unlocking access to utility services: The transformational value of mobile

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Going greenfield with utility pay-as-you-go models

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Mobile money transaction fees and utility bill payments in emerging markets

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Vertical Focused Insights – Sanitation

Can mobile help solve the sanitation challenge?

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Intelligent Utilities for All – sanitation

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The Role of Mobile in Improved Sanitation Access

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Vertical Focused Insights – Water

Water Utility Digitalisation in Low- and Middle-Income Countries: Experiences from the Kenyan water sector

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Scaling Digital Solutions in the Water Sector – Lessons from CityTaps and Wonderkid

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An effective response to COVID-19 requires innovative water and sanitation services

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Our quarterly insights – Issue 1

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Intelligent Utilities for All – water

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Digital payments in water: Findings from two new research projects

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Key trends in mobile-enabled water services: What’s working and what’s next

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Vertical Focused Insights – Energy

The Value of Pay-as-you-go Solar for Mobile Operators: Insights from customer journeys in Benin and Cote d’Ivoire

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The Value of Pay-as-you-go Solar for Mobile Operators

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The GSMA Instant Payment Notification (IPN) Hub: Impact and insights from inception to industry transition

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Why off-grid energy providers are increasingly paying attention to urban areas – insights from the DRC and beyond

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West Africa: Has the growth potential been tapped for pay-as-you-go utilities?

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Intelligent Utilities for All – energy

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Mini-grids, macro impact?

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Lessons from the use of mobile in utility pay-as-you-go models

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