This paper is an input to standards organisations, such as ETSI and the Smart Grid Coordination Group, to facilitate the creation of common standards and processes for managing the flow of data around smart services in the home. It also provides guidance on security and interfaces?requirements to set-top box manufacturers and other device manufacturers to facilitate the deployment of large-scale smart home services.
The role of operators and mobile technology in the smart home is outlined, it includes connectivity (primary and back-up), interface (on smartphones and tablets) and the provision of support services, for example, billing, service assurance, provisioning and customer support.