Humanitarian Connectivity Charter

Mobile networks and the connectivity they provide can be a lifeline for those affected by natural disasters and other humanitarian emergencies. Mobile networks are vital to facilitating access to information and coordinating assistance within affected populations and among Governments, NGOs and the international humanitarian community.

Following two years of industry consultation, the GSMA launched the Humanitarian Connectivity Charter in March 2015 to support Mobile Network Operators in improving preparedness and resilience among mobile networks. The Charter consists of a set of shared principles adopted by key players in the mobile industry to support improved access to communication and information for those affected by crisis in order to reduce the loss of life and positively contribute to humanitarian response.

Mobile Network Operator (MNO) Signatories:

There are currently 160 mobile network operator (MNO) signatories of the Humanitarian Connectivity Charter, operating in 112 countries. Comprised of three principles, focusing on preparedness, scale and collaboration, signatories of the Charter commit to support improved access to communication and information for those affected by crisis in order to reduce the loss of life and positively contribute to humanitarian response.

Supporters:

The Charter is also endorsed by members of the international humanitarian community including UN OCHA, Emergency Telecommunications Cluster (ETC), International Federation of Red Cross and Red Crescent Societies (IFRC), and technology providers including Ericsson, Nokia and X (formerly Google X)’s Project Loon.